NH Collection Nürnberg City

The facility as a whole was nice, modern and the staff was friendly. The towels were great for hotel towels. The hotel was conveniently located to the tram, the trains and the Altstadt. It was nice the hotel had a car park conveniently located BUT it is tight to drive in and out if you have a larger vehicle. The hotel did a good job of implementing COVID safety measures.

We booked this hotel because it said they had air conditioning. What the hotel description neglected to say is that the air conditioning is NOT in the actual rooms. Our hallway was cooler than our room and we had to really fight hard with the front desk staff to get a fan. Because of the COVID pandemic and the numerous precautions the hotel is taking, the room was sparse. No iron and not even a full roll of toilet paper and not any extras which has always seemed fairly standard. We couldn't even use the mini fridge to chill our water or a bottle of wine. Breakfast was very limited but they would do made to order eggs. This was something we observed and asked about and not something we learned from the hostess that seated us. The bed was very um "firm".

Double Bed is not comfortable at all.

Great location and very clean and hospitable. They made us feel very comfortable considering the times.

The air circulation in the room wasn’t working so well so it was quite stuffy and warm in the room. Pity as the hotel was amazing otherwise!

The bed was very comfy. There was a kettle and a coffee machine in the room

We waited some 20 min in the queue to be checked-in. There was only one man at the reception. Toiletries in the room were not enough for 2 ppl, as well as toilet paper. Breakfast was very poor, although the quality of the products was good. Air condition in our room didn‘t work at all. Also there‘s a glass wall between the bathroom and the bedroom. When you turn on the light at night, the person who sleeps wakes up immediately. Totally unacceptable for a 4* hotel!

25 euro for the breakfast otherwise no chance to get more than a coffee at the bar..................

5 star value for 4 star prıce

Walking distance to major attractions, rooms are clean and neat, service is excellent.