Best Western Muthu Queens Hotel

Cleanliness tea and coffee in room and my husband loved the shortbread biscuit s . Friendly and accommodating staff

When we arrived the bar wasn’t open and we had had a long journey. Also as it was New Year’s Eve I thought there would be something happening in the hotel. It was a cold evening and we didn’t want to go out after our excellent meal.

Only a short Taxi drive from the Train Station and It was the end of the Christmas/New Year period and the Hotel was preparing to 'Close Down' for its Winter Hols/makeover etc (on the day following our departure) and despite this we were treated as 100% valued customers. The food (breakfast and dinner) were just great and our room was overlooking the sea and a marvellous view of the Cal Mac Boats plying between Oban and I the Isles. Great. The Chef's evening dinner menu was also excellent . Thank you everybody

Caant think of anything

Friendly staff nice breakfast.

Room was comfy and clean. The staff were friendly and helpful. The music was lovely in the lounge area.

The bathroom did not have an extractor fan. Nor a drain on the floor. The shower leaked onto the floor every time we used it. More floor staff needed to support the poor lady at the front desk doing everything. She smelt like smoke she was so stressed she needed a cigarette!