Best Western Orange Plaza

The waffles were good. Coffee and tea options were fine. Juice choices were fine. Biscuits and gravy offered...not bad. The bacon was tissue paper thin and there wasn't a crispy piece in the bunch - and we stayed for 5 nights. The rooms themselves were clean. I was impressed by the daily schedule of advanced cleaning of the rooms, such as steam cleaning the furniture and shampooing the carpets. The heating/cooling units have exterior air intakes. The 'smoking areas' around the property lack. They are too close to the rooms. Anyone steps out of their room to light up, it only takes seconds for the smoke to get sucked into another room. The front desk boasted 'if that happens, call us and we'll come out right away', but that's not practical. We suggested ONE designated smoking area - in the middle of the parking lot on the northeast corner of the pool area. It is the furthest point from all the guest rooms and has the least chance of this happening. It's a great location, except for if it rains, but that RARELY happens in the O.C.. The staff was quite accommodating & friendly - I drink tea, not coffee, so they allowed me to get hot water on a couple different evenings. Much appreciated :) The location is perfect for our needs, and we would definitely stay again.

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