Orange hotellia

Plussat: Very Quite Place!

Miinukset: The Staff has no personality the truly all do not communicate. There grumpy cold individuals.

Plussat: The setup or layout of room

Miinukset: The price

Plussat: Location

Miinukset: Everything was fine.

Plussat: Nothing at all.

Miinukset: Staff are Rudd. Rooms are unclean and poorly managed.

Plussat: It was a really good experience. Nice rooms and comfortable beds.

Plussat: The room was big, and it was very clean.

Miinukset: We arrived early 1pm, the staff told us they can not check us in early before 3pm. However, we waited in the lobby and was checked into room around 2:30. The room was big, and was very clean. Overall experience was pleasent.

Plussat: I love the fact that the hotel is all suites, it's honestly my favorite hotel in Orange county ca.

Miinukset: Yes, the first 2 nights the the guest on the reservation was hotel employee, they did not assign the proper room, they placed her in a smaller room then what was reserved.

Plussat: Clean,Reasonably priced,Available

Miinukset: No breakfast.

Plussat: Everything was perfect nothing has to be changed I would recommend this hotel for anyone

Miinukset: N/a

Plussat: The building itself as well as the location!!!

Miinukset: Yes, the long check in time!

Plussat: Everything

Miinukset: Great hotel

Plussat: The price

Miinukset: No housekeeping

Plussat: Very clean. The room size was sizable.

Miinukset: Wish someone mention about charges on parking and fridge. Front desk was not too friendly! Bed was a little uncomfortable when asked to change room, told couldn't because of the Covin-19. Customer satisfation was not adequate!

Plussat: High-end Hotel staff very professional love it

Miinukset: Could be free 😷

Plussat: The bed was comfy

Miinukset: No cookies or bottled water upon check in. Kitchen cafe was closed so no coffee. Over charge for parking and no maid service the entire time we were staying there.

Plussat: Staff couldn't find my reservation thru booking.com

Miinukset: more preparedness and training with the staff. Better servers to communicate with booking .com with the hotel.

Plussat: Was NOT what I thought I was getting at all and will never stay here again

Miinukset: Beds to small and so loud

Plussat: Everything was good

Miinukset: Everything

Miinukset: Parking sucked

Plussat: The pool and jacuzzi was nice and convenient

Plussat: I liked the location of the hotel.

Miinukset: Better was so uncomfortable. The ac really didn’t work well.

Plussat: Very clean and luxurious room. Beautiful view from my room of the city.

Miinukset: Trying to exit parking lot was like pulling teeth. They really need an easier system. I'm not a young man.

Plussat: The TV was nice and the bed was big.

Miinukset: Lack of personal, rooms not prepped right, no sodas in machines and room service wants you to buy $4 sodas. Room service did not have items on menue. Electrical surges caused my zoom meeting to disconnect for over ten min. And I stayed in an upgraded Rm

Plussat: Rooms are very clean staff is very helpful and nice quiet definitely a four-star hotel.

Miinukset: Would be nice if it was free.HAHA

Plussat: Hotel was clean and the staff friendly. There were no major features that would make the hotel stand out. Big hotel suitable for sleeping while on a business trip.

Miinukset: We used the breakfast service 3 times during a 6 day business trip. The buffet breakfast offered a limited choice. Not to the standard we would expect from a large US hotel. After 3 days we ventured out to find a better selection.

Plussat: i like the services of the staff. courteous, quiet area. clean room and the whole hotel itself.

Miinukset: the coffee in the room is not very good.

Plussat: Room size and hotel size.

Miinukset: A little outdated. A/C is my room did not work at all.

Plussat: Location for Angeles game was within walking distance. The evening reception and breakfast made the stay a real vacation. A lovely set of pools were used by whole family. Thx for a great stay.

Plussat: The staff was very friendly and the property was ok. Location was ok.

Miinukset: The rooms look old and the bed is not very comfortable. Old mattresses.

Miinukset: We were on the 8th floor called around 11:30pm stating near our room and through the vent smelled like marijuana, called front desk and said security was gonna come up, security never arrived or anyone followed up still smelled like that in the morning

Plussat: Location

Miinukset: I was overcharged - I paid more for my room than my daughter

Plussat: The employee who checked us into our room.

Miinukset: 1 pool didn't work. 2nd pool was told it was heated. It was not. Room was filthy. Stains left on the couch. Dirty shower. Bed was not stable. VERY disappointed for an Embassy Suites Hotel. Would love a refund as it was a horrible room.

Plussat: Breakfast and room was large

Miinukset: Location of bathroom, high fee for parking and no shuttle to Disneyland.

Plussat: happy hour and breakfast

Miinukset: slow room service request

Plussat: location great !!!!

Miinukset: room was not good whatever we pay for the room. I request to staff couple time first day they will change morning than second day same excused. I am not happy with staff and I pay parking $25.00 per day. when we booked we specific choose free parking.

Plussat: Leaving the hotel and never going back!

Miinukset: There are much better options than this hotel. 1 - Were told after we sat down to order dinner for our basketball team that the fryer was broken and over half the menu was not available. 2 - TV's did not work in room. 3 - Room was dirty with stai

Plussat: Breakfast.

Miinukset: N/A

Plussat: the staff is very friendly and the hotel itself is beautiful. The complimentary breakfast was great!

Miinukset: The doors need fixing. The main door needed to be slammed to make sure it was shut correctly and the shower door did not shut all the way, caused water on the floor. Parking was not free.

Plussat: Good localisation

Miinukset: No place on parking

Plussat: The room is very clean and spacious

Miinukset: The foods are expensive and don"t have much choices same as the stuffs that they sell in their gift shop like bottle water and all others

Plussat: We like the convenient and easy access.. The staff were pleasant and helpful.

Miinukset: Did not like extra payment for parking daily.

Plussat: close to Disney land, free parking

Miinukset: Poor reciption, I was denied the breakfast untill I contacted booking . com and the spoke to the manager who solved the issue

Plussat: Fantastic location (close to downtown Anaheim, Disneyland, Angel Stadium, The Pond, Orange, I5/I57/I55/I22...), great facilities (tasty food, very nice interior and rooms), and efficient staff.

Miinukset: I was disappointed that the continental breakfast was not free; the food in general was a little overpriced, but very good.

Plussat: Plenty of parking, continental breakfast. Pool area looked nice but did not get a chance to try it. Room was quiet. Plenty of outlets for chargers.

Miinukset: Shower head was a little low for me. Shower also needed to be serviced. When you pull the lever to activate the shower, half the water still runs out the faucet. Bathroom walls were plaster and were cracked with age.

Plussat: Centrally located and a great restaurant next door

Plussat: Beds were comfortable. Continental breakfast was generous. Pet friendly feature was most important. Though it was a cold day, the pool and hot tub stayed warm.

Plussat: The location for Disneyland was perfect, free parking and breakfast is such a nice touch for a reasonable priced room.

Plussat: Friendly and accommodating.

Miinukset: Nothing.

Plussat: The shuttle to Disneyland. Friendly staff. The breakfast was a huge plus for us and the main reason why we went there. Loved it!

Miinukset: The shower heads were really low and TVs are very small.

Plussat: Location

Plussat: Great location.

Miinukset: Lots of small things.. tub drain wouldn't close so you could take a bath, hairdryer mounted in a corner so you had to basically sit on the toilet to dry your hair.

Miinukset: The color of the bedspread was horrible.

Plussat: Very clean

Plussat: We have stayed here numerous times and have never had an issue exceptthis one time. Breakfast was good, room was clean.

Miinukset: We asked to change to a room with a king size bed and the gentleman at the counter said it would be no problem. He told us he would put a note on our account and we could switch when we came back because we where heading out. When we returned and talked to the lady at the front desk she said no. We mentioned we had talked to the gentleman and she just cut us off and said no, we cant.

Plussat: Cleanliness

Miinukset: There was a man at the front desk in the morning whom I asked if I could stay 20 minutes longer than checkout (noon) and he rudely kept repeating that I would pay an extra fee if I left anytime from noon to 6 pm. All other staff were great!

Plussat: We love everything about visiting the Ayres Hotel. The people. The food. The rooms. Its proximity to Starbucks and shopping and close to Disney.

Miinukset: There were ants in the bathroom

Plussat: Clean and updated big rooms

Miinukset: Breakfast was pretty standard

Plussat: The staff is helpful and professional- going the extra mile to assure your stay is pleasant

Miinukset: Can’t think of anything except a longer stay

Plussat: Very clean and well maintained. The staff was excellent! It is in a great central location to many things in Orange County. We even could see Disneyland fireworks outside our hotel room window each night. We will be staying here again!

Miinukset: Nothing of note. everything was great!

Plussat: Very happy with the accommodations. Clean, comfortable, updated room. Breakfast was great and all staff I encountered were very friendly

Miinukset: Nothing

Plussat: Everything was excellent

Plussat: I loved the location of our room, next to the pool and we were able to use the back door to get to our car which limited our contact with people.

Plussat: Very nice hotel and service. The room was clean, very nice looking and comfortable beds and pillows. Definitely one of my favorite hotels!

Plussat: Extremely clean!

Plussat: Room was spacious and really clean and comfortable

Plussat: Very clean and updated, good breakfast selection, great value. Staff was great about letting us use the gym a little past closing time, too.

Plussat: Great staff and cleanliness.

Miinukset: For this star rating, I expect a quiet room. The room here had a wall air conditioner (underneath the window) which makes too much noise. The rooms on the East side of the property face 4 lanes of roadway, each direction. Also, Hospital ER 100 yards away.

Plussat: hard floors, kitchen, staff were very nice, location to Honda Center was great except we were told there was a walk-thru gate and that had been closed off so made the walk much longer

Miinukset: sheets would not stay on the bed, breakfast was lacking in selection and coffee not out long enough, also would be nice to have a computer/printing for boarding passes

Plussat: The front desk staff was very nice.

Miinukset: The cleaning staff evidently did not change the sheets in our bed, as we discovered the earrings of another guest in it on our morning of departure. We reached out to the hotel, but are disappointed they did not reach out first to address the situation.

Plussat: It is in a great location to baseball and hockey arena along with the restaurants.

Plussat: I booked this hotel because it was close to the Honda center where my daughter works. The location was great.

Miinukset: This was supposed to be a non smoking hotel yet I had to pass several where the stench of cigarette smoke was very strong.

Plussat: "room," "location," and "bed

Miinukset: staff

Plussat: Nothing

Miinukset: The rooms were dirty

Plussat: Awsome

Miinukset: Awsome

Plussat: Staff came right away when I called about room problem. Staff voluntarily gave me a nights' credit for the problem.

Miinukset: People smoking around the building. Not very clean - in fact our first room had a toilet full of ****, Second room smelled.

Plussat: ABSOLUTELY NOTHING

Miinukset: REIMBURSEMENT 1 NIGHT DUE. Hotel REFUSED my check-in at 10pm with pre-pay $--- for 2 nights. I lost my credit card and they kicked me out of hotel because I did not have a credit card. I was attending my aunt's funeral the next day!

Miinukset: The rude gentle man working the front desk.

Plussat: Kitchenette was clean. Bathroom was decent. No problem with plumbing.

Miinukset: Pillows could be better.

Plussat: Nothing I will like a refund please

Miinukset: No ice machine No continetal breakfast

Plussat: The room itself was nicely done.

Miinukset: Where do you want me to begin first of all to get out of that location is ridiculously impossible. Second we ask for clean towels several times didn't get anything. Third it is so unappealing the outside is just disgusting didn't. do you have fire alarm went off at 4:40 a.m. and no one even walked around and told us what was going on so that was terrible I bug bites on my legs I am really upset I have stayed there before but for some reason I didn't realize it was a Howard Johnson's I will never ever ever stay there again did staff didn't care about anything they didn't know one for the other day didn't know what was going on and I am just disgusted

Plussat: Good price and hotel was nice and the staff at front office were friendly

Miinukset: N/A

Plussat: Interior was nice

Miinukset: Food locations around the area

Plussat: Gas station right on site

Miinukset: Ac on back wLl

Plussat: The proximity to where I planned to visit.

Miinukset: The hotel was disappointing. I arrived at check in on time but had to wait 30 extra minutes for staff to clean. The sink was backed up, smelled like sewer, dirty bed spread, dead roaches, dirty towel, and overall just a bad experience.

Plussat: Not available

Miinukset: Parking was difficult to get into and out, to small of an area for parking

Plussat: Good location. Rooms are big and very clean.

Miinukset: The shutters wouldn't stay close. So I had to go to the office & borrowed scotch tape to tape the shutters close. The office called me thinking I had children that were making a lot of noise & I told the attendant we were all adults. That was annoying.

Plussat: Manager was awesome.

Miinukset: Pillows a bit lumpy but bed comfortable overall.

Plussat: The rooms are the only nice thing about this hotel.

Miinukset: The area didnt seem safe and it was very noisy all night.

Plussat: That the manager sent a rude employee home

Miinukset: Never again

Miinukset: Hotel staff was rude

Plussat: Clean, easy freeway access, nice people in the office, maid was sweet and said good morning every day, asked if we needed anything, verry attentive, rooms did not have the trpical motel rooom smell

Miinukset: A night light in the bathroom woild have been nice. If you have to go in the middle of the night your choices are either light on and you have enough light to do surgery under, or pitch black and hope you hit what you went in fo

Plussat: Its simple, clean, comfortable and cheap.... Its great!

Miinukset: I mailed to your staff asking about sending a package to the hotel few day before my reservation, I wanted to keep it until I arrived, but they never answer my mail.

Plussat: It provided me a bed and a shower.

Miinukset: I was not pleased with the proximity of smoking rooms to non-smoking rooms - too close! The lighting was poor, one light fixture gone altogether.

Plussat: Clean/comfy room. Good price. Near places to eat (Sushi & gas station) as well as others on busy road which has a local bus route.

Miinukset: Location very hard to access. Have go into a Chevron gas station to enter then go through that parking lot til you get to the hotel.

Plussat: Newly remodeled room was nice and clean.

Miinukset: Constant noise from 7am until 6pm from renovation and construction. Absolutely impossible to escape, especially since my room was directly next to two giant dumpsters. Once renovations are complete I imagine this will be a nice place.

Plussat: Appeared to be newly renovated and was very nice

Miinukset: Could have used a more comfortable comforter not a rough thin blanket. The pillows were nice and comfy.

Plussat: Nice hot shower! Upgraded rooms with lots of room to move around. Awesome bed too!!

Miinukset: I had my bike with me & should have requested a downstairs room. That was my fault. I'll know next time! And the TV was a little confusing but then again, probably me too

Plussat: Friendly nice staff

Miinukset: Twin room with separated beds that I've booked was not available. I paid extra for double room with three beds. It was a little bit cold tonight

Plussat: What I like most about Best Westerns is that they have the best breakfast! In addition to everyone I have gone to, the staff member who's in the Breakfast area is kind and attentive. Everything is well stocked too.

Plussat: Professional, friendly and efficient staff!

Plussat: nice, big. comfy room. Loved to that room 2nd best so far you have there. I wanna see rm 314 next time please.

Miinukset: just a little bit bigger br.

Plussat: The staff person who checked me in (different from the person on the phone) was kind. I forgot toothpaste and was able to be provided with some. There was a comfortable, outdoor patio where I was able to wait for my shuttle pick up.

Miinukset: Complimentary breakfast included ramen noodles, little debby snack cakes, instant oatmeal, sunny D, and capri-sun. The temperature gauge on the shower handle was inverted (I turned toward the side indicated "cold" to make the water hot.) The staff person who answered my phone call prior to my arrival could not be helpful in making shuttle or transportation recommendations for getting from the airport to the hotel, which I found a bit odd.

Plussat: I liked because the place was real clean a nice environment and the staff was real nice

Miinukset: There was no dislikes about the place

Plussat: I would have rather taken my son to a Chevron gas station to use the bathroom then use the one in our room. There were ants it was just terrible. The staff were very nice.

Plussat: Nothing whatsoever

Miinukset: Staff is rude I also had to carry all of my heavy luggage up the stairs due to the elevator not working also the staff I believe over charged because she charged a deposit then another person didn’t charge a deposit at all then was very insistent on charging me a cash deposit

Plussat: I loved the hard wood floors, the cable and especially the small fridge and microwave. I felt at home.

Miinukset: I did not like that the bathroom light switch was attached to the fan. The fan should be optional, it was too loud.

Miinukset: Everything the 40 dollar late fee for being 30 mins late.!

Plussat: comfortable bed, clean bathroom & hot. shower worked out great for my ailing back. I love to go back right now!

Miinukset: The smoke alarm was chirping a little when I got in, but then it quit!

Plussat: They are very rude people I extended another day and at 12 pm. Bcuz I was there and at noon and not 11am she took my 50 dollar deposit then charged me another 50 bucks. Horriable customer relations then I had my back.back that had our money in itextendee

Plussat: Good

Plussat: Everything was Awesome

Miinukset: They took my 40 dollar deposit. For paying for today at 1pm. I had to run to the bank. Atm was blocked off due to a massive food drive at Main place mall in Santa Ana, CA. 12:35pm it was opened again bcuz they ran out of food. I hurried to the ATM then ran all the way back. They said there taking my 40 cash deposit.. yes they really did! Then I paid 92.43. and they got my deposit. So my room ended up costing me 132.43 for today. I really think I should refund my deposit. Especially with this Corona Virus stuff. Everything just doesn't go fast at all. I really tried to be back by 12pm. Anyways this is my only negivtie about this Property otherwise it's a very comfy quiet place with an Awesome staff. Except for the shanniganns with the deposit.

Plussat: Convenience. Quick. Quiet.

Miinukset: The rooms need to be cleaned cleaned after each guest. I found used hypodermic needles behind the bed, and candy wrappers. Behind the other bed is where I found the remote for the TV. Hot water takes forever to get to the tub too!

Miinukset: Tiny dirty shower & old burned sheets on bed

Plussat: The hotel was cheap and a good distance from Disneyland. Since we were only planning to sleep in the hotel it provided exactly what we wanted.

Miinukset: The location and outward appearance of the hotel were a little scary / sketchy.

Plussat: Descent $$

Miinukset: Owner babysits you like he is getting paid for it.

Plussat: The older gent @ check-in, he never wants to laugh. Somehow, I get him to laugh & crack a smile with an off the wall comment.

Miinukset: Rooms need that little extra elbows grease for some spring cleaning! Carpets too!

Plussat: Nothing

Miinukset: the was big roaches in the room

Plussat: It was near lots of food and bars

Miinukset: The room smelled like bug spray and the A/C smelled of urine there was a condom wrapper in the room

Plussat: Nice room size

Miinukset: The ice machine was horrible.

Miinukset: It’s was very cold at night didn’t sleep no Blanket

Plussat: The girl who brought the supplies was nice and the maintenance guy too

Miinukset: Very dirty, bad attention

Miinukset: Bathroom stock with new roll of tolite paper

Plussat: Hotel Staff was very accommodating.

Miinukset: would have enjoyed waking up to coffee

Plussat: The bed.

Miinukset: The staff was pretty annoying.

Plussat: Office smelled like curry, strongly..:-(

Miinukset: Office smelled like ramen flavor packs...strongly :-(

Plussat: Location

Miinukset: The owners/operators were up at 4.30outside my room shouting and being very loud. Could not sleep, on a weekday, when I have to work. Maid service is awful, they turned out trash and changed towels. They did absolutly no cleaning untill I complained.

Plussat: No breakfast location was great

Plussat: breakfast was actually good

Miinukset: the staff were very rude!

Plussat: Nothing. Never do business with places like this ever again. Worst hotel I have ever seen. Beyond awful.

Miinukset: Loud music/multiple TVs on until 3 am. Loud. Unclean. Moldy. Bed bugs. Black with mold bathtub drain. Holy god. The list goes on and on.

Plussat: The Staff is very nice. The remodeled rooms are unexpectedly nice. A nice hidden comfortable location. Quiet. Our overall were pleaseed

Miinukset: I can not think of something being wrong on my trip. No complaints.

Plussat: nothing horrible

Miinukset: Everything

Plussat: The layout of the property is pretty cool.

Miinukset: The guy that works at the front counter is rude and very unfriendly and there is limited parking. If you are checking in at night good luck finding parking. It's all taken and there is hardly any parking on the property itsistky parking on the street and even that is taken. The washer and dryer is literally outside and there's one. It's very ghetto and I would expect more for a motel 6.

Plussat: This motel 6 has a refrigerator and microwave, unlike many motel 6 somewhere else. The rooms are sizable with "fake wood" floors. The bed is comfortable, but more pillows please.

Miinukset: Morning staff barked order at me when I called to request a 30 min late check out. Poor interior design reduces the room's functionality, causing inconvenience. Whoever placed the furniture in the room has zero interior design instinct.

Plussat: Was close to the facility I was working at.

Miinukset: Looked like there were people living there on a long term basis

Plussat: Literally nothing.

Miinukset: It was dirty, it felt unsafe, the plumbing didn't work in my first room, so I had to be moved. The key card reader kept breaking down so I had to walk around outside to the lobby any time I wanted to be let into my room. The water wasn't hot, it smelled.

Plussat: No breakfast available

Miinukset: Wifi signal is really bad

Plussat: it was a quiet place

Miinukset: found cigar butts in the room & the blanket had cigar burns

Plussat: Small property in a fairly quite area/neighborhood. It was clean and well maintained.

Miinukset: Limited guest parking on actual facility site.

Plussat: I liked that it was cheap I didn't see any bugs

Miinukset: -I didn't have a choice between smoking and non smoking. My clothes smelled like smoke the whole time. -didn't feel like the sheets or towels were clean because there was hair stuck in the fabrics -there was only a few tv channels.

Plussat: The sizes of the room s

Plussat: The location

Miinukset: The room. Sheets were not comfortable, shower head didn’t spray evenly, door is super dirty on the inside. You can see all the dirt. No hair dryer or iron. Heater/AC Is really loud, louder than the TV.

Plussat: Great location and clean.

Miinukset: The cost,

Miinukset: Shabby, dated, paper thin walls, a sheet and cheap bedspread (no blanket) on the bed, and the roof leaked rain water into the room during the storm the next morning. I had stayed there in the past as the property is close to family, but never again.

Plussat: Was close to my training location-2 blocks

Miinukset: Old and smelly---I will not stay there again!

Plussat: This hotel was very convenient for getting to LAX for an early flight.

Miinukset: The information on the shuttle was not as clear as we needed. It only runs from 4am on. An earlier shuttle would cost $12.

Plussat: The Iran people refused to give my money back I got charged they booking com And they charged me also so I got charged214 dollars instead of 108 they told me they were not going to refund me that I needed to deal with it goodbye

Miinukset: They are extremly rude people

Plussat: Courteous staff, comfortable beds.

Miinukset: The accommodations were relatively clean with comfortable beds, but power was out in my room the last evening of my stay and not restored until after I was checked out. In room phone for contact with the office.

Miinukset: The jacuzzi was very clean & worked great. The bathroom was spotless clean....now the sofa has to go doesn't look safe to sit on....the bed was old and out dated...this place is expensive, one night cost me 186 plus 20 dollar deposit. The location is good it's close to alot of stories and places to eat.

Plussat: Nothing at all. Horrible experience.

Miinukset: Room was not available upon arrival. Old furniture with partial renovation, no phone in room, no carpet, false advertising on site. No hot water, no water pressure. Had to have plumbing done while gone for the whole day. Came back to no electricity, cable channels weren’t working had to keep entering passcode and then gave up. Spent the night saturday elsewhere. Requested a partial refund and no answer back to date. Rip-off!!! Will not be returning.

Miinukset: The room was described as a "suite" but it was nothing close to that. It was way overpriced. The room didn't look like the photos posted by the owner. Everything was old and run-down and the floors were dirty.

Plussat: The location. We chose this hotel because it was close to Disneyland.

Miinukset: It was not clean. When we got to the room, there was a huge pink stain on the sheets. Also, the room was very hot. I called the front desk, they told me to give it a couple mins, but it did not get cool at all. Also, the restroom was gross.

Plussat: location and overall quality

Miinukset: no

Plussat: bed, location, check-in, living room.

Miinukset: the parking lot and the elevator.

Plussat: Thank you

Miinukset: Thank you

Plussat: The pool and jacuzzi

Miinukset: Room could of been bigger considering the size of the hotel

Plussat: Awesome experience

Plussat: The room was very spacious.

Miinukset: The room was so dusty my husband couldn't sleep and kept sneezing. The vents had a thick layer of lint which could easily be cleaned with a vacuum. The room and furniture were dated. It had alot of wear and tear for a 4 star hotel. I wont stay here again.

Plussat: I chose to stay at the Hilton Anaheim because of it's close proximity to Disneyland. However, I was surprised how close it actually was, I could literally see it from the Disneyland parking lot. After an easy check-in it was nice walking into a perfectly clean suite and comfortable.

Miinukset: Our family checked into the hotel after a long day at Disneyland, We managed to work up an appetite later than we normally eat. Anyhow, my husband went downstairs and managed to place an order before the grille closed. The representative that attended him was really short and far from hospitable to the degree that he cut my husband off in mid sentences while to place our order a few times. Ultimately, resulting in my children having to consume a medium-rare burger that was supposed to be well done.

Plussat: Short distance to my conference

Miinukset: wore off hotel, no help when needed (e.g. no umbrellas - "go buy at CVS 400 yards away")

Plussat: Location

Miinukset: The room was not a 4 star room

Miinukset: Very cold Felt Asian descremination

Plussat: Room was nice

Miinukset: Too far from Disneyland

Plussat: I liked being able to walk to the convention center.

Miinukset: I didn't like the size of the rooms for the price. I have paid less in Vegas and Palm Springs to have a double bedroom. Plus I was unaware that not only was I paying extra for taxes, but that I was paying a nightly fee to Valet until I arrived at the Hilton. So an additional 60.00 a day was added to my bill which was not a wonderful surprise for a family attending a cheer competition. This will make us look else where next year.

Plussat: I like everything about this hotel

Miinukset: None

Plussat: Good overall.

Miinukset: No free wifii internet. It should be free because every other hotel offers free wireless.

Plussat: the location to the convention center, it was awesome and the location to disneyland - great walking distance to all areas so the location was the best for me

Miinukset: The internet was really bad. We had drop off's after paying and at least for two PC's we were unable to get back on after paying. I did get my money back on one PC but not the other. Not good at all should be up all the time.

Plussat: the room quality was excellent.

Miinukset: it was too busy and we were not notified of the large crouds to be expected which meant we couldnt use the hotel faciliities as we would have liked to at times

Plussat: location + staff

Miinukset: high price + parking value

Plussat: it was close to disney and shopping

Miinukset: no

Plussat: staff are nice and attentive

Miinukset:

Plussat: great location to Conference centre and disneyland, food etc.

Miinukset: Not a hotel as such, no hotwater jug, no fridge or mini bar, no milk on 2nd day. no room service food.

Plussat: I like the attention afforded by your counter staff, the services given by the SuperShuttle as it was not a hassle requesting for a pick-up service on our trip to Arizona, the serenity of the place and lastly, its nearness to disneyland where we had not encourted hassle getting a ride.

Miinukset: the hotel my consider adding some fastfood outlets to cater to other international tastes.

Plussat: I liked the customer service and the shuttle to Disneyland.

Miinukset: The adjoining rooms were loud at times.

Plussat: The room was a good size for 2 people. Lighting in the bathroom really good. Staff were very helpful

Plussat: Location and shuttle to/from Disneyland

Miinukset: Found 2 large cockroaches in bathroom which scared my daughter so much she refused to ever use the restroom there. Also walls are very thin it was super noisy.

Plussat: Location! And comfort. The shower head was high enough that I could easily fit under it and I'm 6'4". The breakfast buffet in the morning was also delicious.

Miinukset: The shuttles to the park and back weren't as organized as they could have been. They had 4 shuttles, but only ran 2 during really busy times so waiting to get back to the hotel took quite a while.

Plussat: The shuttle worked well for the evenings

Miinukset: Our room was within 100 ft of the freeway and traffic noise was horrible.

Plussat: Upon checking in there was a couple employees there that werent very welcoming at all. Parking isnt free its a extra fee to park so that was pretty lame. They dont have fitted sheets on the bed they just tuck a flat sheet on which is annoying for anyone that hates sleeping on the itchy fabric of the mattress when you move on the bed,which were very comfy, other than the non fitted sheets,The shuttle is free although tipping is encouraged the shuttle drivers are very nice and also very informative of the surrounding areas. THE BAR AREA AND THE ROOM SERVICE BOMB! Loved the fact that we could take shots and cocktails back to the room! The bartenders were exceptional throughout the whole stay. I hate being the person to call room service at the last minute but we got to the room late and didnt want to keep going out adventuring so we ordered 10 minutes at the last minute, the cooks were awesome with our food and wanted everything to be perfect, we just ordered room service the 4 days we stayed there and each day they were very delicious. The grounds are clean and beautiful, and the rooms very spacious and CLEAN! Id stay there again based on the bar and room service alone they were gold.

Plussat: The entire hotel property was beautiful and clean. Staff was friendly and helpful. Appreciated the fact that there was a shuttle to Disneyland resort, even though the resort is across the street. The resort is not accessible from that side of the property.

Miinukset: Shuttle was convenient, however had to wait a very long time for the pick up in the evening to go back to the hotel. Might be better to have more than one or two shuttle buses running for evening.

Plussat: It was Close to Disneyland

Miinukset: The Glasses in our Room were very Dirty. The Hotel needs to updated!

Plussat: The location and the shuttle

Miinukset: The room was dirty. there was a thick layer of dust on the power strip next to the bed. The bulbs were out by the bathroom. The room was also freezing and no matter how much we adjustEd the temperature, it stayed cold. The shower was cold. Dead remote

Plussat: the hotel looked great, and was very close to Disneyland and the price was very good

Miinukset: I was satisfied

Plussat: The shuttle service to and from Disneyland was great. The shuttle picks up every 30 minutes so it was very convenient.

Miinukset: There were flying bugs in the room.

Plussat: Price, room size and cleanliness.

Miinukset: Shuttle service was inconsistent

Plussat: The view

Miinukset: Just side parking not available

Plussat: Great location and good, kind staff.

Miinukset: The room is a little worn and the hot water in the shower was hard to regulate the temperature.

Plussat: The pool love it soo big clean I stayed in pool all day. The pizza place there was good

Miinukset: Umm the fact that the hotel was under remodeling and it was noisy. No drinks in vending machines

Plussat: Best way to quarantine... pizza press ice cream sandwich and red-vines. Hook up the tv and enjoy your stay comfortable and in peace.

Miinukset: Everything was perfecto

Plussat: I loved the room, the pool, the location and the staff. Great service.

Miinukset: I didn't like that the gift shop was closed but I understand it's not their choice.

Plussat: The Olympic sized pool!! Movie night for the kids with The Pizza Press taking our orders. This was a last minute getaway, and I couldn’t have been more relaxed in awhile.

Miinukset: There was nothing I didn’t like. Oh! That the gift shop wasn’t open, but then again, I understand why.

Plussat: The location was great.

Miinukset: Dated TV did not work Actually a motel Very expensive $18 per day parking fee Additional Resort fee Old beds

Plussat: Extremely close to Disneyland

Miinukset: Some updates needed, paint was peeling in some areas of the bathroom, no hairdryer in the room etc

Plussat: Location was awesome. Was quiet. Room was good. Clean. Staff was good.

Plussat: The location was decently close. The gift shop/ restaurant was nice.

Miinukset: Beds were very uncomfortable, people running back and forth upstairs all hours of the night/morning. Hotel was really dated, paint worn off the baseboards/ door jams and not in good condition- shower was not repaired correctly, the toilet backed up in 2 different rooms. There was something on the bathroom wall that was the ENTIRE four days. Will not be returning.

Plussat: The location

Plussat: Close to Disneyland, and great pool.

Miinukset: Very small bathroom with suspect renovations. There was paint and sealant covering the bathroom tiles that was coming off near the faucets. Our keys never worked, and we had bed bugs (room 642), but never reported it to the front desk.

Plussat: Dunkin donuts

Miinukset: All the hidden fees

Plussat: Kid friendly ... The kids had fun.

Miinukset: Valet stole something from my car and when I reported it to the Hotel, they informed me they were not responsible for my items, because their valet was third party company. I was very disappointed that they were not even willing to compensate in any way

Plussat: Water Park

Miinukset: Shuttle to Disney was a hassle.

Plussat: the place is a heaven for kids. they can spend days being busy with the pools, slides and all the game areas around the hotel.

Miinukset: 1. The Check-in process is sooo long. 15-30 minutes for each guest. this creates a long line throughout the day. also, the kids' activity is near the check-in desk so during an activity you cannot hear anything the front desk person tells you. if you want to ask a simple question you need to stand in line for an hour. this was the biggest problem. families with kids are standing all day long in the line, nervous trying to gather the kids and so on. they must improve the check-in process, add more people, or do something else to improve that. 2. I didn't like that the food shops in the hotel are opening only at 11am so your only choice is to take the buffet breakfast. If you don't want to eat the buffet breakfast it is better to buy breakfast in one of the shops the night before. 3. on the last night we got an offer to extend our stay for 119$. this sound like a great deal so we did it. however, it turned out that the 119$ became 196$ in the end with all kinds of service charges and taxes that were not so clear in the flyer. also there so many charges to my credit card back and forth of room charge, deposits, parking, that I lost control of the actual cost of my stay there. I will know only when I get the CC statement.

Plussat: Clean, organized place. Appropriate amenities and hours, close enough to the Disneyland Resort. Quiet and large rooms. Clean and friendly. No freebies to mention...

Miinukset: I am a single traveler and if I had not been here in the off-season, I probably would have been put off by the number of families and children. The shuttle system to the DLR is odd and scarce. Bedding gets a failing grade: clean but low quality.

Plussat: Has a water park if that is your reason for a visit. If going to Disneyland. Better off picking a different hotel. The resort frees were over $100

Miinukset: Charged for parking when we didn’t have a car. Didn’t have our reservation. Posted hours for restaurants incorrect. Uncomfortable beds . Far from Disneyland

Plussat: The location.

Miinukset: The water was contaminated and made my toddler violently ill our entire trip. When I brought this up to the front desk, I was told “Hope he feels better, is that all today?” I mean, really?

Plussat: Warm weather

Miinukset: If I didn’t get charged an additional $40 per night for hidden fees, had I known of the charges I would have stayed closer to Disneyland

Plussat: Every hour they have something to do for the kids in the lobby Arts/crafts/dance party

Miinukset: Smaller than I expected and breakfast was expensive for two adults , food wasn’t that good.

Plussat: Clean and very organized

Plussat: We loved everything inside the water park. Food, drinks atmosphere. Great time!

Miinukset: The rooms are very lack luster and in need of upgrading. Plus, all the additional fees were a little over the top and the drink prices could be a little more reasonable. $14.50 for a plain mixed drink...! Yikes.

Plussat: We had the double suites and it was very comfortable and spacious. Rooms were clean. Kids had more fun at great wolf than at Disneyland. We would live to visit again!

Plussat: Location...hands down! The staff was courteous; however if you are looking forward to the sky top roof bar, think again as it was booked through the month of October...closed to hotel members. That was disappointing. The room was average.

Miinukset: The price per night!!!

Plussat: Very convenient and reasonably priced with a very helpful and friendly staff.

Miinukset: Rooms were ready for a remodel, shower was beginning to look its age.

Plussat: CLEAN, POOL IS FUN FOR THE KIDS, AND LOCATION IS 5-10 MINUTE WALK TO FRONT GATES TO DISNEYLAND!

Plussat: Location and parking was easy

Plussat: The proximity to Disneyland. Responsive housekeeping.

Miinukset: It wasn't specified that there's a charge for parking. Plus the drain in the tub wasn't working. Need more friendliness at the front counter

Plussat: The best qualities of this hotel are the kind staff at the front lobby and the short walking distance to the parks.

Miinukset: - housekeeping left our clean towels in the middle of our bathroom floor - the air conditioning unit was inconveniently located in a corner that blocked the air from reaching us directly

Plussat: Location

Plussat: Free snack pack was good

Miinukset: The hotel main selling point was watching the Disney fireworks from its rooftop bar, this was booked for private parties every night , we also booked a suite year previously only to be given adjoining rooms not happy about that

Plussat: That it has everything around it. From restaurants to a 7/11. And that it’s so clean. Even the AC filters were clean (some people forget to check that).

Miinukset: The shower Nob.

Plussat: The location, directly across from the entrance to Disneyland, was great! The pool & hot tub were open daily until 10:00 which was wonderful after a long day at the park. Rooms were clean, although beds could have been a little more comfortable and an extra blanket would have been nice. Staff was very accommodating.

Miinukset: Over priced and booking did not respond to any messages.

Plussat: Just close to Disneyland

Miinukset: Bar is most of time close so forget about that it's a false advertising, my first night I could hear next room people talking clear, as windows are single GLASS, so forget about good sleep ,found spider in my bed ,last day they shut down water so it's BAD

Plussat: Convenience to Disneyland

Miinukset: Did not ask for a handicap room and it was okay until I attempted to take my 6 foot body into the shower where the spray nozzle was about 5 foot off the ground.. I actually had to get on my hands and knees to wash my hair, face and upper 15% of my body!

Plussat: It was close enough to the main entrance of theme park, alsoeasy to get to Honda Centre. Was clean and queen room spacious for 2.

Plussat: The best of the motel was the location. It was close to Disneyland and you could go back to the room during the day if required. Close to other amenities as well.

Plussat: walking distance to Disneyland

Miinukset: very small area for breakfast

Plussat: The ease of access & central location to many of the shopping areas & eating houses was great. Also just across the road from the park & transport to LAX airport was important to me.

Miinukset: I thought the fixtures & fittings were looking worn, especially in the bathroom & shower area. I would still recommend the hotel but offer a cautionary note.

Plussat: It's very very cross to Disney Land and easy to find a parking lot in the hotel. It's alos value of money. Thanks for their hospitality.

Plussat: my whole family slept comfortablely in the rooms.

Miinukset: we slept in the family style room and the one room had no air conditionor and the other two did.

Plussat:

Miinukset: Someone backed into my new car, dented the front and didn't leave any information.

Plussat: Very close to Disneyland. Great value for proximity

Miinukset:

Plussat: The beds were very comfortable and it is so close to everything.

Miinukset: The hotel is showing its age. Taps dripping, door keys not working - constantly.

Plussat: We loved our stay here. Our family can't wait to return! We loved the pools, the closeness to the park (our room over looked it!) and the on site character breakfast. Also loved the bunk beds for kids

Miinukset: There is a Loud speaker in the park that they do announcements on. You could here that muffled early in AM or late at night from our room. Needs a new shower head.

Plussat: The staff coupled with the location to the Disneyland parks makes this a very desirable place to stay. I have stayed here for the last 3 visits to Disneyland.

Miinukset: The prices that this hotel gets are mind boggling. As one that was willing to pay for the convenience of the location and being treated well by the staff, knowing I am being ripped off but still had a smile on my face. Guess that about sums up a Disney vacation.

Plussat: The lobby was beautiful, the service was excellent, the location was perfect for visiting the parks and downtown Disney, and the room was big.

Miinukset: While the room was large, it wasn't anything amazing for the price.

Plussat: Location check

Miinukset: Check in process issues Poor staff experience Staff look terrible, so many obese people, also too many electric scooters for over weight people. Paid for a perm view never received it and did not get any compensation.