Blue Tree Resort at Lake Buena Vista

Not a resort

Location is nice

Internet issues for a day and got an email to contact internet provider ourselves. Laundry card reader broken for whole stay. Room cleaning is not included. Rooms have stale smell. Basically an apartment for rent, and expensive one for that. Staff is good but services are mediocre.

Needs Work

The pools were great

The bathroom needs serious work. They had towels hiding gaping holes on the bath tub, the tub itself was falling apart the paint was literally chipping at your feet while showering. They put us in the wrong room on the third floor with no elevator and didn't offer to help move any of our stuff. They were doing construction on the roof of our building from 9:30am until 3pm banging loudly without letting any of the guests know this was happening in our building ahead of time. I was supposed to get a late check out only to be woken up before 9am by a housekeeper banging on my door than proceeding to walk in the room. Another housekeeper came again at 10am even though I told the first one I had a noon check out. No one offered to do anything for all the inconveniences so we will never stay here again.

Lots of activities for kids. Our daughter enjoyed the pool and mini golf course most of all. Also, the light in the master bedroom blew and maintenance quickly came to change it out without a problem.

The furniture in the room looked and smelled old and dusty. Kitchen, from the outside looked nice, but once I opened cabinets and drawers I realized there were dust, webs, and tiny spiders on utensils and and other dishes.