Caribe Royale Orlando

Worst experience ever

There were a lot of shops and an awesome pool

They overcharged me for a room then I had to buy another room and when it came time to get my money back for the extra rooms it took forever then they didn’t want to issue me my money back after speaking to several different ppl and providing my bank statement. Yet they get their money right away. Horrible service the ppl there don’t know what they’re doing business wise. Never spending a coin there again.

Attitude

The checkin line was too long and only 3 people behind the counter to check in guests. Tried to get some food at one of the restaurant and there was no one to seat you. We were at a lost as to whether we had to just take a seat or wait to be seated. As it turns out after 1/2 hr, we were told, we had to be seated but by then the restaurant was closed. As for the parking, unless you choose valet parking, felt like we were on our own. No one to give you instructions as to where to go. For the price of this hotel, they can be more professional.. also, the room smell horrible. Definitely need to do better.

At the restaurant, felt they were at bit prejudice as we waited for 1/2 hr to be seated only to be told that the sushi bar was closed

No hidden horrors- very good standard.

That some of the facilities were closed due to being low season

The hallways/corridors were filthy. There was debris on the floor that was not vacuumed or cleaned up during our three day stay.

We attended a conference that took place at the hotel and surrounding area. Very convenient location and we have stayed there many times.

The pool was great and also the gym is well equipped. Mainly I taught that is more romantic this hotel since we had our honeymoon there

It's location is far from all attraction except Disney World since we had a free shuttle and we spent alot of money in Taxi .

The air conditioning was to cold. Had to turn it off completely in the room but the hotel itself was like a freezer. The breakfast was poor, no hot milk and the food very havy for the health. Only some fruits like bananas were ok.

It was all right. I would not return.

The furnishings are rather old-fashioned and overwhelming.