Rosen Shingle Creek

Love the hotel, the staff were attentive and the restaurant options are plentiful.

The air conditioner in my room went on every 15 minutes and it was loud enough to way me up several times.

Staff and facilities were very nice.

Breakfast buffet. The eggs were tasteless.

My family and I were out late at the parks catch, so it was nice to be able to come back and use the 24hr marketplace for small food and drink before bedtime for our son.

Upon arrival Friday night, I noticed a Comet spray bottle left on the bathroom counter from housekeeping staff. I went and placed it in the closet out of reach of my five-year-old child. Early the next morning before departing for the theme parks, I presented this issue in person to the front desk staff. They were empathetic to the situation and said that they would put in a maintenance request to have it removed. The front desk staff member however, asked me to go back up to the room take it out of the closet and put it on the sink. I advised that my wife and son were already waiting at the valet for me. When we arrived back at the room around 9:00pm it was still not removed. As an alumni of the UCF Rosen School of Hospitality, I was surprised that the front desk member would ask a guest to do the work for them or be inconvenienced of their plans, and that there was no execution of the task in a timely manner.

Spacious hotel and rooms

The whole stay was very pleasant and relaxing for business travel