Ponta Delgada (Açores) hotellia

Plussat: Very clean, amazing staff each with unique life story, friendly atmosphere ... Feels like home <3 and breakfast...oh god... I can not say one bad thing about this place. It is just magical.

Plussat: Erinomainen hostelli. Huone tilava ja koko majoituspaikka tiptop siisti. Aamiainen ja päivällinen tarjoiltiin isoon yhteispöytään jonka ääressä oli mukava keskustella lomailijoiden kanssa päivän kulusta ja nähtävyys/reitti vinkeistä. Päivällinen kuului huoneen hintaan, joka tuli meille yllätyksenä. Ruoka oli todella hyvää!

Plussat: The friendliness is amazing. I joined the group dinner in the garden and next to fantastic food I had really meaningful conversations. The atmosphere makes you feel like home immediately.

Plussat: The garden is a sight to behold. It is spacious for any activity. They have hammocks, a small swimming pool and places to chill around there. Another thing that was much appreciated was the fact that they prepare early breakfast without asking! I left for my flight at 5am and had breakfast at the hostel itself.

Miinukset: Poor WiFi coverage. There was no Wifi Signal in my room, or the garden though I don't have major complains about it.

Plussat: nice building with little garden, outdoor-breakfast

Miinukset: very humid and bit smelly in the room itself

Plussat: Simply amazing. I travel a lot "solo" and I always book this kind of hostels to meet people, this one is probably the best I've been in the last few years. Personal super kind and nice, everything super clean, beautiful, amazing garden with pool and in the very city center. Really recommend it!

Miinukset: I cannot think about anything bad.

Plussat: OMG. I have been staying in hostels for 20 years and I can honestly say that Out Of The Blue is the BEST hostel I've ever stayed in. The facilities are impecable; air-conditioned, comfortable rigid beds, awesome shower, great kitchen, glorious garden. The breakfast was amazing; equal parts delicious and nutritious - pancakes with fruit, yoghurts and granola, eggs florentine. The hostel has thought of everything - they run evening meal events in their garden (BBQs, pizza nights etc) and during the day have reasonably-priced excursions to places around the island. And the staff; friendly, smiley, efficient, helpful. I know now where I'm going to live when I retire ;-)

Miinukset: Honestly, I can't fault the place.

Plussat: The included breakfast was amazing - in a lovely outdoor covered space where you could start your day having conversations with other guests. Lots of food options ranging from cereal to bread, to cooked breakfast (we had pancakes with fruit, and poached eggs on a different day). The optional dinners (around 18 euros) were a different menu every day (price included alcoholic drinks) and an awesome way to relax and chat with other guest - this is mainly how I made friends with others in the hostel, and also with people who worked in the hostel. Really relaxed atmosphere and lovely food - especially on Pizza Friday! I also went on one of the tours run by the hostel (around 30 euros) - another good way of hanging out with other hostel guests. Small group, driving around to different locations on the island. When I went, we visited the hot springs and a number of the lakes on the island, as well as viewpoints, the abandoned hotel (amazing place) and a place for lunch. We also went on a short hike. Our tour guide was really friendly and chatted to us about the island - I felt like a learnt a lot but also the day was so relaxed it just felt like hanging out. Day tours operated by the tour companies on the island were around 80 euros from what I could tell, so the hostel tour was really good value for money!

Miinukset: Liked everything - no complaints

Plussat: I can only repeat what I’ve already read here. It is such a lovely place, everyone working there is unbelievably kind and it feels like staying with friends. And the offered tours were super personal and fun. I will definitely come back!

Plussat: Out of the blue is a great hostel, people are helpful and considerate, the location is perfect and they arrange excursions to the must visit places on the island, but in a much more fun way than normal. Living here is definitely a unforgettable experience.

Plussat: Beautiful house with lovely garden, everything was super clean, amazing breakfast, easy to meet other travellers...

Plussat: Ihmiset olivat kerrassaan ihania kaikin puolin! aamupalapannukakut ja kaunis puutarha jäivät mieleen <3

Plussat: Rooms, decor, staff. They bake fresh cakes every night for the breakfast next day. There's always water available to replenish. The backyard was nice place to sit and relax.

Miinukset: All good

Plussat: We had a super nice stay in the Procyon hostel. We stayed in a mixed dorm in super comfortable beds. The breakfast was amazing. We loved the variety of bread, jam, fruits & cereals. Every other day they offered scrambled eggs or pancakes. The staff was simply amazing and welcomed us warmly. They did our laundry and lent us additional towels for the hot springs. The kitchen was perfectly equipped. Parking is free in the area around Procyon. The hostel is super stylish and seems to be very new. Thank you for a nice week at your place.

Miinukset: Only the WIFI in the dorms could be better. But it worked perfectly downstairs.

Plussat: Very nice and funny staff. Croissants and delicous, homemade cake at breakfast. Small, cosy inhouse bar with fair prices and free fruit flavored water. Stylish furnitures and decor in common areas. Clean bathroom including high quality shampoo and soap.

Miinukset: Nothing to complain about.

Plussat: Atmosphere and staff were excellent. It's a nice, clean place on walking distance from the city centre.

Miinukset: The only 'bad' part is that the room gets very hot at night.

Plussat: Excellent vibes, dear and kind people.

Miinukset: No comments

Plussat: The guys at the hostel were just amazing. They did everything in order to please the guests. One of the staff was also a tour guide and gave us valuable tips. (Where to eat, hidden gems of the island etc.) Also on the last day our flight was early in the morning and we couldn't make it for the breakfast. The guys (without asking) offered us to pack some "take-away breakfast". It was a lifesaver at the airport.

Plussat: Very cozy hostel. Feels like home. Staff is very friendly and they keep the place super clean as well. They organize occasionally some group activities which you can join.

Plussat: Amazing staff, really nice people with perfect english, very helpful in recommending activities for the day. Everything is super clean, and new, really comfortable beds with your own personal fan and light and small personal basket. Every day they make your bed and clean everything which is amazing, and a really nice lobby, patio and kitchen with a great bar and good beer selection. Ohh and the breakfast was really healthy and great. Location is ok with a nice walk through town to get wherever you need, anything in town is within excellent walking location

Plussat: The location was very close to the city center, gas stations, airport, and restaurants. The staff are super friendly and very helpful. Would stay here again.

Plussat: Very comfortable beds and extremely helpful staff!

Plussat: The staff were exceedingly helpful, polite and professional! They really helped with recommending restaurants and and things to do. The bed was extremely comfortable and the room was very quiet.

Miinukset: on site parking was limited but staff responded by taking responsibility for parking the car in an adjacent public parking space and provided on-site parking when it became available. It turned out to be a non-issue due to the staff's resolution, very customer centric!!

Plussat: The hotel is excellent, the staff are gracious and professional and give great service. The spaces are decorated, very cozy and clean, in the evening there is live music in the hotel lobby, the breakfast is rich and good. Location is in the center of town on the boardwalk. Very good experience, thank you!

Plussat: Everything else was perfect :)

Miinukset: The air conditioning in our room didn't work very well

Plussat: Nice location, very comfortable and clean. Good gym and pool. The bar downstairs is also worth a drink.

Plussat: The staff at front desk very helpful with all their recommendations. The breakfast staff also fantastic. This is a great property at a central location!

Plussat: Location and aesthetic

Miinukset: Cleanliness and Breakfast

Plussat: The staff was amazing and the hotel was so nice.

Plussat: Attentive staff, perfect location

Plussat: We really liked the hotel. Our tour guide kept saying it was 5 stars and the best one in Ponta Delgada. He was right. The rooms were very clean, modern and nice. The staff was lovely and the location was great. It's on the edge of the historic city center so it was an easy, and very quick walk. It's also located right on the port.

Miinukset: I couldn't find any faults.

Plussat: We really enjoyed our stay. The rooms are unbelievably clean and stylish, beautiful bay view from the balcony. Many details are considered. Breakfast is delicious - incredible juices, perfect local cheese and pastry. Special thanks for honeymoon compliment from the hotel and room decoration! Location is perfect for travelling across the island, also close to the airport.

Miinukset: Sometimes we felt too much attention from the housekeeping staff. The ladies are very nice and friendly and I admire how they manage to make the rooms so neat, but we probably expected that one visit per day is more than enough. Of course, this is easily solved by do-not-disturb-tag :)

Plussat: friendly host who kindly gave us a lift to the airport, nice room with good lighting and access to garden. bikes available

Miinukset: repairs going on the road, and short walk maybe 30 mins to the centre

Plussat: Lots of space, clean, good shower, garden area outside room, free parking nearby, being able to use kitchen facilities, friendly staff.

Miinukset: Would have liked to have used the courtesy bikes but one had a flat tyre (very minor issue)

Plussat: Everything

Miinukset: Nothing

Plussat: Lovely place. Perfect to rest and great location.

Miinukset: There was a lot of talking in the main hall downstairs late into the night and I was wanting to sleep.

Plussat: The owner and the staff are extremely friendly, welcoming and helpful! The room was also very clean.

Plussat: Great host, lovely place

Plussat: Owner and housekeeper were very welcoming and helpful. Room had everything we needed. We had a lovely stay.

Plussat: The host is very friendly and helpful. In addition, the location is relatively central and directly by the sea and therefore also recommendable.

Miinukset: We were unlucky because there was a road construction site right in front of our window so that our bed started to vibrate early in the morning and it was loud all the time. The host is not responsible for this, which is why this point does not carry so much weight. Furthermore the air conditioner smelled very unpleasant.

Plussat: Our stay at Casa da Ilha was wonderful! It was comfortable, clean and I loved the smell they used to keep the house fresh. Parking was easy, we always found free parking places in the street. The center of Ponta Delgada is ca. 20 minutes walk along the path by the ocean and all the viewpoints, hiking trails and towns are easily accessible by car from here in 1hour. Nicolau was very kind, he gave us maps and tips, including restaurants based on our taste and also surprised us with a farewell cookie. The housekeeper lady is probably the most cheerful and genial woman I've ever met, even if we don't speak any common languages. :) If we ever return to Sao Miguel, we will choose Casa da Ilha again.

Miinukset: -

Plussat: Very nice accommodation, 10-12min walk (by the ocean) to the city center, rooms cleaned everyday, ocean view is nice but be prepared the room is little bit noisy (busy road next to the hotel). The owner is very helpful.. offer matches reality 100%.

Plussat: Property was nice. Staff was wonderful. The owner is very welcoming and helps you with whatever you need. Laundry machine was free to use. Towels were provided. Lockers were also given.

Plussat: Amazing and friendly host, clean and spacious room. Lovely terrace that is great for socializing and relaxing in the morning and evening.

Plussat: Perfect stay in a really beautiful house, superfriendly staff, very clean, nice rooms, lovely terrace, good location

Plussat: Very nice sympatic owner and also the other receptionist :), comfortable bed, renting bikes for 15€ per day, nice rooftop terasse, possibility to make a coffee or tea for free in the kitchen, very close to the city centre. In general, very nice place, highly recommended

Miinukset: Very thin walls, you can really hear closing and opening the doors, but since there were just 2 girls in the other room it was fine.

Plussat: Perfect place to stay. Very clean, quiet, easy to get everywhere. Everything you need just there. Very nice owner

Plussat: I only have great things to say about our stay here. The place feels like you are renting a warm, authentic Ponta Delgada apartment. We loved the upstairs patio area to relax in/have a glass of wine after a long day of exploring. The owner is incredibly welcoming and helpful-he treats his guests like family which is awesome. Location is close to lots of restaurants and the downtown area. Loved the beautiful artwork in the house. I would definitely stay here again in a heartbeat. Thank you for the hospitality and great stay.

Plussat: Owner very helpful, knowledgable about advice of what to see on the island. Lovely roof terrace, nice and quiet and very clean.

Miinukset: The bedroom was a little hot in the evening, there was a fan on the floor that wouldnt reach any breeze to the top bunk.

Plussat: Very welcoming and cozy guesthouse. Perfect to visit the island of Sao Miguel, very close to the airport and the center of Ponta Delgada. Everything inside is very clean and well maintained, there is everything you need both in the bathroom and in the kitchen, you can also wash your clothes for free and rent extra towels other than the ones given with the room. The house also has a beautiful terrace perfect for relax, dinner or breakfast. Ah, for all guests there is everything needed for breakfast (local tea, milk, cereals and biscuits) for free. The host Pedro is always very kind and available to help, give advice and satisfy any requests.

Miinukset: The only thing, a bit noisy guests as well as the nearby lively street could disturb light sleeps.

Plussat: Very good

Plussat: Pedro is an ideal host, really careful about his guests. His place is charming and peaceful, we felt like at home.

Plussat: Wonderful experience, great accommodations, exceptional staff, loved Sao Miquel & can’t wait to return!

Plussat: Marguerite and her team provided us a wonderful experience, even when our arrival was delayed and we missed breakfast. Much to our surprise, a hearty travelers breakfast appeared. Marguerite assisted us with restaurants/ reservations. They really do know the island. Breakfast was the highlight of the day with a superb assortment of items. We loved speaking with the other guests each morning and so enjoyed the ability to make a cup of tea in the gracious living rooms, at other times. The Quinta is a European style guest hotel, located on the outskirts of town, but close enough to everything. Guests should know there are stairs between the levels, but is possible to move between areas by car. Our visit was in Oct.

Miinukset: Improvements to this wonderful place could be : luggage racks for the rooms and maybe a comfy chair

Plussat: The staff basically saved our trip to the Azores, after we had some troubles with our airline tickets. Outstanding B and B. Excellent for kids / families.

Plussat: The house, the staff, the breakfast, comfy bed

Miinukset: Not close to town or restaurants. Rooms in building with breakfast room can be noisy.

Plussat: Pool was lovely. Hotel and surroundings very clean. Breakfasts were delicious with a large selection of familiar foods plus tasty local foods. Enjoyed homemade cakes, cookies and breakfast items such as quiche and yogurt.

Miinukset: While it’s great to conserve electricity, the steps up to the room remained dark until I reached the 2nd or 3rd step.

Plussat: The location was great, close to town but on a nice quiet street. The staff were nice and accommodating and the breakfast was yummy.

Plussat: This will be long. But worth reading if you’re going to Sao Miguel. This hotel is beautiful and charming. The decor is lovely and all details are cared for incredibly well. The rooms are spotlessly clean and cozy. The breakfast buffet is exceptional - it changes every day, and everything is fresh and delicious. It’s also presented beautifully. All of this was really great. However, the people who work at the hotel made our stay. Margarida is amazing. We assumed she owned the place by how much work and heart she puts into everything. She and Stacy went above and beyond to help us with every request for advice or restaurant bookings or activities. They are very warm and seem to genuinely enjoy helping guests have a good experience while visiting Sao Miguel. They gave very good tips for places to go based on talking with us and understanding our interests (e.g. Stacy recommended a beach that was a real escape, situated below a jungle-like forest and surrounded by beautiful, very dramatic coastline, with very few people). Every member of the staff is very kind and helpful. You feel very welcome and relaxed. They’ve managed to create a unique atmosphere. I should also mention that Margarida and Stacy switched into overdrive when they learned it was my boyfriend’s birthday. We gave no notice and had a few unrealistic would-this-be-possible requests for the day. They went all out to try to make it all happen. They’re clearly well connected on the island and know it well. Margarida knew that I wanted my boyfriend to be able to have chocolate cake that evening at dinner and to avoid any chance of the restaurant selling out of their chocolate desserts, she personally delivered a chocolate cake to the restaurant in the afternoon as a gift to us. Imagine! If you’re going to Sao Miguel, I can’t recommend this hotel highly enough. Thank you Margarida, Stacy, Joao, everyone! -Molly

Plussat: The staff were exceptionally helpful, especially with Restauraunt suggestions and day planning - all this in English as our Portuguese was almost non-existent. The older building is beautifully adapted to its current function. We were there very early in the season -first week in April and almost the only guests - yet we were treated to a lavish feast of a breakfast which changed daily.

Miinukset: Thankfully, our bedroom had a separate, very quiet convection heater as the building was not using its central heating unit; thus the bathroom was quite cool - and humid - making it difficult to dry washed clothing, - and cold’ish to shower in.

Plussat: - Beautiful grounds and setting - Delicious breakfast with variety of specialties - Nice pool area - Great hospitality

Plussat: We arrived at midnight at the airport but there was still waiting someone to welcome us at the hotel (with umbrellas and all since it was raining a lot). Excellent breakfast with fresh homemade products (cakes, juices, eggs, jams...) with a lot of choice in a very nice setting. Helpful and very kind staff.

Plussat: Very welcoming and friendly place. Beautiful traditional rooms and delicious breakfast. Lovely experience and would certainly come back!

Plussat: Breakfast was excellent. Nice variety of options available. Staff was very friendly and helpful. A short and scenic walk to restaurants on the beach. Beautifully remodeled building which maintained a lot of the historic character.

Miinukset: A little outside the city center so less options nearby. While parking is plentiful in the area, the street is a bit tight right in front. It probably adds to the charm in the end but takes a little to get bags in and out.

Plussat: The staff were absolutely fantastic, gave us great recommendations and made lots of bookings for us. We really felt the personal touch. Breakfast was excellent and the one supper we had was delicious. Overall a brilliant stay.

Miinukset: The location is slightly out of town however we enjoyed a waterfront walk into Ponta Delgada and we had a hire car.

Plussat: We liked everything. Jose and family couldn't do enough for their guests. Lots of helpful local advice. Booked our car for us. Relaxed breakfast times so no need for alarms. Delicious and varied food at breakfast. Beautifully decorated rooms. The local area, in fact the whole island felt clean and safe and is so easy to drive around.

Miinukset: We didn't like leaving.

Plussat: Very welcoming and friendly place. Beautiful traditional room - quiet and spacious. Delicious breakfast with fresh fruit, freshly baked pancakes and eggs & bacon. Good location with parking spaces available nearby.

Miinukset: /

Plussat: Hosts, food, attention to detail was wonderful. Garden, deck, advice all made it enjoyable. A nice change from modern similar hotels.

Miinukset: Ventilation could be a bit better, but we had a door to the garden we left open. No worry on safety.

Plussat: Large , unique , clean room . We were very comfortable and found it hard to leave ! Jose is wonderful , he has great recommendations to make your stay an absolute blast

Plussat: Historic,chic,artistic atmosphere ,wonderful personal hospitality

Plussat: The Solar was very comfortable, a short walk to the beach and city center, and quiet. The hosts, Jose and Eduarda, were absolutely fantastic. The dinners that Eduarda prepared were superb, some of the best food I’ve ever had! Jose was very helpful in arranging drivers and tours, and personalizing your experience. Breakfast in the morning was great as well. Our room was large and clean, and beds were comfortable. The small sitting atrium off our room was a nice touch as well. I would absolutely stay here again, and I cannot say enough good things about this property and Jose, Eduarda, and the staff. They even packed us a picnic lunch when we went hiking! They had great local recommendations and helped with making reservations. Excellent all around.

Plussat: Our hosts were wonderful, kind, and very accommodating. They went out of their way to help us plan a great time on Saõ Miguel, with travel advice and booking reservations for us. The room was great; the historic building was very special; and the breakfasts were phenomenal (with different treats every day). The best day of our entire trip was the cooking class and dinner hosted here. The class was fun, the food and wine was amazing, and the connection and camaraderie we had with our hosts and the other guests made the trip unforgettable. We're so glad we stayed here!

Plussat: Nice staff Very clean Excellent location Nice breakfast

Plussat: I like the fact that this hotel is centrally located, close to shops, restaurants, bars and places to see. The hotel's staff are always pleasant and helpful. I like that it has been recently renovated. The owner, Senhor Pedro and his staff always make me feel welcome.

Miinukset: Nothing

Plussat: Forget it! Staff except the old lady at the door (dictator, Manipultor = 2) friendly = 8 (cuddles = 4).

Miinukset: Just forget it ! impertinence / not tolerable noise Insolence beause of Constructionwork = 3. Informed Reception without reaction = impertinence 2 = 1. Everything must be renovated during operation +- 5 years (...if money reaches to the end) ... I wish guets good luck! = 4 Staff except the old lady at the door (dictator, Manipultor = 2) friendly = 8 (cuddles = 4). Breakfast average = 6- impertinence if all try to smile and a lot of Alternativ old Guests without Travel hotel experience move their Points to "I was happy because I must have be happy, because I've Paied. Just Rubish

Plussat: The staff was very friendly and welcoming, also gave us a few tips like where to park our car rental for free. The room was just enough spacious and the bed was extremely comfortable. The room was also very clean every day and even though the hotel is located at relatively busy street, with closed windows it won't bother you. We recommend to try hotel restaurant for a dinner - I've had the best tuna steak in my life over there :) We definitely recommend to stay in this hotel.

Miinukset: The only thing I would improve is breakfast - I missed scrambled eggs and more vegetables. Other than that - more than fine, you can even squeeze yourself a fresh orange juice. All the things which were at the buffet were local and very tasty (variety of pastries, cheese, salamis, some fruit, yogurts, yogurt drinks, espresso, american coffee, local milk, cereals). So overall - yes, you can get a tasty breakfast.

Plussat: Very clean and comfortable. Friendly staff.

Miinukset: Nothing

Plussat: Huoneemme oli iso ja säilytystilaa paljon. Kaikki huoneet ovat hieman eri kokoisia ja mallisia, joten on hieman tuurista kiinni minkälaisen saa. Tilat olivat siistit ja viihtyisät, mukava ja yksinkertainen sisustus. Patja oli oikein hyvä. Henkilökunta oli erittäin ystävällistä ja avuliasta. Aamupalatarjonta oli suppeahko, mutta koostui paikallisista tuotteista. Sijainti ei voisi mitenkään olla parempi.

Miinukset: Aamiaisella ei ollut mitään vaihtelua viikon aikana. Hotellissa tehtiin remonttia ja meteli oli kova, onneksi kuitenkin vain päiväsaikaan.

Plussat: This 2 stars hotel should have 3 stars at least :) Located in the old city of Ponta Delgada, everything is close to you - ferry terminal, bars, shops and restaurants. From the airport you can take Aerobus, bus stop is 10 minutes on foot from the hotel (get off on the stop nr 8). Very good breakfast and excellent staff (thank you Anabella) in the hotel, comfortable beds and good wi-fi. You can make orange juice yourself on the breakfast (big plus)

Miinukset: Everything was ok. Only one thing - we have our room under the kitchen an form 7 am there was a little noise and a smell of making food. But that was not a big problem

Plussat: Sijainti ehdottoman hyvä.

Miinukset: Avainkortti huoneen oveen vaati hiukan kikkailua.

Plussat: Everything was good, especially front office staff was excellent. Breakfast was also good. The restaurant in the Hotel serving tasty foods especially fish and beef grills is delicious.

Plussat: Bed is great Breakfast was terrific

Plussat: Location, friendly and helpful staff, breakfast. Cleaniness.

Plussat: Another excellent stay! Wonderfully warm helpful staff. Clean room, very comfortable bed, good variety for breakfast. Excellent location as well--easy walk around town. Look forward to staying again.

Plussat: The view, the swimming pool, and the staff were excellent! I recommend and I hope to come back again.

Miinukset: I liked everything!

Plussat: The front desk staff was helpful and polite. Very accommodating.

Miinukset: The restuarant was not worth the money and the restuarant service was horrible food was so salty and the owner didnt care to hear it.

Plussat: Nice kitchen, great friendly staff, great view, and beautiful apartments! Short walk to the town. Apparently they do a lot of tours, though I only stayed for one night and didn't get to experience them.

Miinukset: Constant electrical sound in apartment, creaky beds, and the WiFi turned off during the evening? I heard some laughter from outside so I'm wondering if some other guests decided to mess around, as the router is there

Plussat: Excellent location and friendly staff

Plussat: Great place to visit Sao Miguel. Location was great to travel around the island and do different hikes. Great big terasse with a nice view. Comfortable and clean room.

Miinukset: Limited appliances to cook in the room and no oven. The pool closed when we wanted to go which is unfortunate.

Plussat: The staff were great, parking was free , the terrace and view were nice, Location i Was good , you got a fridge, a stove, tools needed if u wanted to make breakfast

Miinukset: The kitchen sink wasn't working properly Not enough dish soap nor kitchen towels Housekeeping need to be consistent Some did great job ,some didn't cover basics

Plussat: Hyvin siisti huoneisto ja parvekkeelta ihanat näkymät. Sijainti oli hyvä, mutta ilman vuokra-autoa ei tuskin pärjäisi. Allasta ja hotellin ravintolaa emme testannut, mutta alle 2km päässä on hyvä uimapaikka ja kalaravintola.

Plussat: Beautiful view really high class accommodation - staff were superb could not help you enough. Walk to local shops about 20mims also the local port with swimming in wonderful water 30mins an oasis of fish and great resturant and bar too.

Miinukset: All good.

Plussat: The property still looks like new :-).

Miinukset: Pleasant staff. Property owner is a very nice guy (we think it was the owner), he even gave us a very good advice regarding our trip. Delicious breakfast delivered to our room. Wonderful pools, with ocean view. Comfortable, nicely decorated and clean room. Spacious bathroom with bidet. Large terase with stretchers, table and chair. Quiet aircondition. We forgot to close our door and left it wide open. Nothing was missing after 8 hours, safe place. Everything was as it should be. The property is still almost like new. Strongly recommended.

Plussat: Size of the room is nice

Miinukset: The room has a lot of stairs inside, so you have to carry your bags a story high.

Plussat: We stayed in a single floor apartment with a partial sea view (which was lovely). The staff were really great in both the reception and restaurant. Really recommend the restaurant, we arrived an hour before close and were the only diners but the staff were excellent and professional despite our arrival time, the food was lovely and well presented. Great wifi and TV. My partner found the bed to be very comfortable (it was a little solid for my taste but each to their own!) Great location to explore central Sao Miguel, northern beaches, Lagoa do Fogo, Furnas and the airport. The room was very nice, with a large spacious balcony. Excellent value for money.

Miinukset: - We put the air con on and went down to the restaurant for dinner. On our return the room had lots of little flies all over the walls, as such we didn't use the air con for the rest of the stay. - There wasn't a handwash in the bathroom so we used a little shower gel. We were missing a mug (had to go ask for a second one), the room was provided with a kettle, coffee maker and coffee pod machine but there was literally nothing to make a hot drink with (no tea bags, milk or sugar). - The floor in the main room could have had a more thorough clean.

Plussat: Poor breakfast for a 4 star hotel. Rooms are outdated and poor bathooroom. Nice Swimming pool

Miinukset: Very poor breakfast, deco of the room outdated, overpriced, poor bathroom facilities. Noisy street with lots of cars between the sea view.

Plussat: So friendly and welcoming, made our honeymoon a delight! Ideal location near to the town centre and ocean, stunning ocean view, I would love to stay here again. The breakfast was fantastic (apart from the coffee!) with lots and lots of selection of food and fresh drinks. The coffee in the room was nice. Genuinely hope we get to go back to the Azores and this hotel again one day.

Miinukset: Coffee at breakfast was truly awful! But the rest was lovely.

Plussat: Fabulous room with stunning sea view. Loved the leisure facilities too. Great gym and pool. Location was fab and hotel has a car hire place on site and for a few euros we parked our hire car in the hotel car park..... all very easy and perfect. Fabulous breakfast each morning too.

Plussat: The location is excellent, near restaurants, we had a ocean view, room is clean, staff was helpful.

Miinukset: Rooms are outdated, the shower was too hot sometimes and we changed rooms but it looks like it is an issue with all rooms and you have to pay for parking. It is not a fancy or modern place but we had a pleasant time!

Plussat: Perfect location. The view is amazing.

Plussat: Easy to check in. Location

Miinukset: Room was hot upon arrival and took a long time to cool down. No instructions as to it the fruit and drinks were complementary or needed to be purchased.

Plussat: balcony view

Miinukset: noisy street

Plussat: Centrally located to historic downtown. Easy walk to numerous sights and great restaurants...

Miinukset: They didn’t provide washcloths: you need to bring your own.

Plussat: Cant go wrong with this one excellent stay

Plussat: very close to the marine. short ways. friendly and personal. nice view.

Plussat: Great location, helpful staff

Plussat: The Breakfast was awesome. The gentleman who helped us put our bags away and called our cab for the airport. The beds were extremely comfortable.

Plussat: Quiet, nice team and very good breakfast !

Plussat: Very helpful and friendly staff

Plussat: The hotel is situated in the heart of the historic downtown of Ponta Delgada, a few blocks from the marina. It has a surprisingly good carpark which we were not expecting, though longer vehicles may find driving out of the car park a little tricky. The TV has plenty of national and international satellite channels. I never actually got around to using the wifi, but it was free of charge. The breakfast wasn't bad, though a second coffee machine would have been welcome. Great view of the ocean from the 7th and 8th floor rooms (ocean facing). Another surprise was the outdoor pool. They also have a spa but I didn't have time to see it.

Miinukset: I did not like the "natural" orange juice at breakfast - was it made from real oranges? It seemed watered down. They also have the chemical tasting orange drink that is ubiquitous in many hotels around Portugal. There is only one machine for coffee and hot beverages, so if there are a lot of guests at the hotel, you will probably need to wait in line.

Plussat: Very courteous staff.

Plussat: It was a pleasure to stay here: 10 min from the airport, good breakfast, city market is 5 min walk.

Plussat: Great breakfast!

Miinukset: Only Bar on site - restaurant closed except for breakfasts

Plussat: The staff the pool and the view

Miinukset: I had no balcony.

Plussat: Room service

Miinukset: Sauna swimming poll and bath

Plussat: Breakfast was good Clean rooms Nice views Friendly staff They have alot of facilities

Miinukset: Breakfast is same every day (we stayed 10 days so after that, it gets pretty much boring). Even though they have a lot of facilities, it sucks when they are out of service (like the Jacuzzi).

Plussat: The room was large and comfortable

Miinukset: My stay was too brief to comment

Plussat: Nice swimming pool area. But why open til 8pm only?

Miinukset: Dirty toilet in upper part visible from bath. Water for free available only for first night. Cheap products for breakfast. Problem with one hour extended checkout

Miinukset: My sister and I had a long drive one day and anticipated that we would have food at the ocean café. That day it was closed so we went to the restaurant and asked for a small meal.We were told that the kitchen was closed and we would have to wait 2 hours for it to reopen. We were so tired from the driving we just had water and some chips. For a resort to charge 250 a night and refuse weary guests a small snack is very disappointing. We will not stay there again.

Plussat: Breakfast had good variety and was good.

Miinukset: The room sound isolation was poor. The bathroom was in need of general maintenance. The shower head was not well tightened and half the water was escaping through the hose connection. The white shower curtain had dark mold spots on the bottom. The water pressure in general was weak.

Plussat: We choose this hotel for a layover between flights to the mainland. 5 minutes drive from the airport and five minute walk to the Centre of Ponta Delgada. Had a nice diner in their restaurant.

Miinukset: Big business type of hotel, giving a bit of unpersonal sphere in the evening when we were there. While the room was very clean and comfortable, some parts of the building start showing signs of wear and tear.

Plussat: The hotel was very good, clean, tastefully decorated. The staff was very helpful and kind. Large room and a fabulous breakfast! Less than 10 minutes from the airport.

Plussat: Sijainti lähellä keskustaa. Parkkihalli oli hyvä olemassa, vaikka olikin maksullinen, kadulta olisi ollut vaikea löytää parkkipaikkaa läheltä.

Miinukset: Ikkunat voisi joskus pestä.

Plussat: Modernity and gardens

Miinukset: Nothing

Plussat: Great location on edge of old town. Grand hotel for the island and highly recommend it. Lovely pool area.

Miinukset: Air conditioning needs improvement in rooms and hallways. Main restaurant more like a cafeteria then a four star restaurant. Over whelming echo and the food was "interesting and quality expected." Mattress's also ready for upgrade.

Miinukset: Air conditioning was very poor

Plussat: good location, nice historical building

Miinukset: parking is limited, bathroom and bedroom is a bit old, not well mainteined

Plussat: Enjoyed the pool and steam bath. Excellent breakfast. Staff helpful-organized car rental

Plussat: Good location. Breakfast was very nice with a wide selection to choose from. Parking onsite and also free nearby.

Miinukset: Rooms are noisy with windows open. Air conditioning very noisy and seemed to be either old or in need of maintenance to function properly. Rooms always dark and lighting inadequate.

Plussat: In the middle of town walking distance to restaurants and the port Boutique hotel breakfast was lovely Reception staff really helpful

Plussat: Stuff were really nice and helpful. And the location is great.

Plussat: A very stylish hotel with efficient, friendly staff and clean well equipped rooms. Excellent location within walking distance of all the key sights, restaurants and bars in Ponta Delgada. Buffet breakfast offered a good choice each morning and the bar on the pool terrace was a nice location for a sundowner in the early evening. Parking was available in the garage, street or nearby FREE car park.

Miinukset: The centrally located courtyard swimming pool is heavily shaded so only for the brave!

Plussat: Great location right in centre of town and easy walking distance to restaurants/bars. Was good base for staying in central part to explore the island. Breakfast was good with lots to choose from. Common areas were tastefully decorated although we didn't use them - could do with a bar downstairs or some music to liven up a little!

Miinukset: Beds were a quite hard, and we had asked for a double bed but had 2 singles. The hotel was good in trying to sort the problem and put a joining cover over the top to create a double, not ideal but helped. Pool was very cold which was a shame as we would have liked to swim and one of the reasons for booking this hotel. We didn't see a single person swimming over the 5 days we were there!

Plussat: Excellent staff, great location, spacious and modern rooms, very good breakfast.

Plussat: Excellent buffet breakfast with both hot and cold choices. Our room was accessible - lift outside the room, roll-in shower with seat, wide doors, emergency cord in bathroom. A charming hotel with several sections. Cafe and restaurant on site. Very easy walk to nearby stores and restaurants.

Plussat: The hotel is ideally located to visit the city and near the airport

Miinukset: Quite expensive for what it is It is not a real 4 stars hotel in my eyes Swimming pool is very small

Plussat: I was impressed by the professional staff. Always nice and facilitating.

Miinukset: The style is a little outdated, bathroom was only ok. Not very equipped gym.

Plussat: - The old part of the hotel a very nice building with very nice paintings, a must to visit. - If you have a room looking to the park, it is very enjoyable both day and night. - It is a great relaxation to have yr breakfast or dinner outside, almost in the garden, which is a public park.

Miinukset: - Breakfast area and service staff is not sufficient. Just half an hour before the closing time, the tables are not cleaned, left with dirty dishes, service staff can not answer yr requests. - New part of the hotel lacks character, whereas old part is really like a museum.

Plussat: The location is great, right in the city centre. The staff was helpful.

Miinukset: The breakfast should be better considering the price you pay for your staying, specially if you go 30 min before the time-limit.

Plussat: Tilava huone kylpyammeella. Ystävällinen henkilökunta, hyvä ravintola ja baari hotellin yhteydessä. Uima-allas ja auringonottotuoleja sekä ok kuntosali katolla.

Miinukset: Hissi ei toiminut ensimmäisenä päivänä mutta oli korjattu luvatusti seuraava aamuna.

Plussat: Excellent location; friendly staff; booked a suite and the room was huge and comfortable; buffet breakfast was excellent.

Plussat: Property was situated in a location where you could quickly/easily walk to other areas in town.

Miinukset: Parking was difficult to find, property located in downtown area.

Plussat: Beds a bit on the hard side. Room was a little dark.

Plussat: Friendly staff they very helpful breakfast was included on the room and it was full breakfast to bad I only stayed there two nights they have a pot in the room if you want to make your own tea plus a courtesy bottle of water I would stay there again

Miinukset: Drop down on room prices

Plussat: Good selection at breakfast. Very helpful staff. Quiet location, but close to everything.

Miinukset: Restaurant just okay for dinner.

Plussat: The room with balcony and sea view Good restaurant Staff very helpful and kind The parking for rental car Near the center of Ponta Delgada Near beautiful gardens 7 min by foot

Miinukset: The bar and the big corridor where there are traditional shows or music after diners this space is badly used

Plussat: Staff was very helpful and pleasant. Good location. Convenient parking. Good breakfast.

Miinukset: Air conditioning worked inconsistently.

Plussat: Room very comfortable and fridge provided. Excellent 4 star hotel close to botanical garden but just a ten minute walk to restaurants and town shops, marina and central area. Pool for chilling after days out. Music in the bar area in the evenings. Good customer service. Good breakfast selection with local products. I would stay again.

Miinukset: Everything was good

Plussat: Fantastic great value really clean has everything you need

Plussat: Had an early breakfast to make a flight. Close to airport.

Miinukset: Long walk to harbor. Poor communication when we first arrived and delay for getting to room. No attendant when leaving luggage or even a locked room. Poor pillows and lack of choices or quality of food.

Plussat: Great location with plenty of parking. Large rooms with a decent view. Friendly staff. Good breakfast apart from the orange juice

Miinukset: Orange juice at breakfast wasn't very good.

Plussat: Friendly staff, nice pool area, comfortable rooms

Miinukset: The decor is pretty retro - could do with being touched up but no complaints regarding cleanliness etc

Miinukset: The’re was A weird smell in the room.

Plussat: Ylimmän kerroksen huone oli hienolla näköalalla. Koko parvekkeen levyinen ikkuna ja leveä lasinen liukuovi tekivät huoneesta valoisan ja tilavan tuntuisen (ja tilava se toki oli muutenkin). Sängyt olivat erittäin hyvät. Ilmainen vesipullo odotti tullessa pöydällä.

Miinukset: Kokolattiamatto ei ole enää nykypäivää (vaikka sinänsä siisti olikin). Suihkussa veden lämpötilansäätö oli hankalaa. Parkkialueelta oli ajoittain hankala löytää vapaata paikkaa, koska hotelliasiakaiden lisäksi myös paikalliset näyttivät parkkeeraavan samalle parkkialueelle.

Plussat: great staff, great balcony views, very comfortable with air conditioner, good breakfast

Miinukset: the carpet floors weren't great

Plussat: The hotel location is convenient to the highway and downtown. The room & balcony was spacious and very nice. The pool area was lovely.

Miinukset: The breakfast buffet was a very typical European breakfast and not very tasteful.

Plussat: The view! It was amazing. Also the size of the room and location

Plussat: Super clean hotel

Miinukset: I found the area where breakfast is served a bit tight when there are a lot of people. Breakfast was great though

Plussat: Centrally location. Excellent view and friendly and helpful front desk.

Plussat: Absolutely central location near the harbour. Rooms were cleaned every day. Complimentary tea and water in the room. The breakfast was amazing and included fresh Azorean dairy products (butter, milk, yoghurt). The staff at the reception is very friendly. You can easily book guided tours, a taxi, whale watching, etc.

Plussat: The location is great, the breakfast buffet is very good, the view is excellent if you pay the extra.

Miinukset: Not really a true 4*. The amenities kit in the bathroom is a bit short for a 4* hotel, it just has just soap, shower gel, and a hair cover. The quality of the mattress and the pillows could be better Double Beds are really two single beds. The sound isolation of the rooms is poor, you can easily ear everything from other rooms and the floor hall. The restaurant room for the breakfast is a bit small and can be very crowded at rush hours.

Plussat: Great place to stay in the city center. The hotel also has a couple of parking spots located under the main road which is also quite convenient.

Plussat: We booked a normal doubleroom but they gave us a upgrade. We dont no why :-) So we stayed in a huge Room actually 2 rooms, with a perfect view, a balcony around the rooms, a nice sofa, 2 tables, a kitchen and a really big bathroom ;-) so we had a great stay and left very happy.

Plussat: I loved that the rooms and the hotel was super clean. Enjoyed the breakfast and staff was friendly

Miinukset: Bath towels could be a little bigger

Plussat: Great location, spacious and stylish room (we were in an apartment). The breakfast was ok, seen better though. The room was always very clean, the houskeeping did an awesome job everyday!

Miinukset: Sometimes we experienced weird smells in the room and the aircondition was so loud that it was impossible to sleep when turned on. The coffee they served to the breakfast was horrible and you could barely find any staff to ask for an espresso.

Plussat: Location was downtown

Miinukset: Single room views are terrible. The view is of a lot with building ruins not very appealing

Plussat: Hotel was clean and comfortable. Had a small balcony and a nice living room area. The location was killer. Right in the heart of Ponta Delgada and within walking distance of several very nice restaurants. Right across from the harbor/port and 2 min from any of the whale watching operators. Market and shopping mall right next door. The hotel staff, particularly Enrique, were extremely helpful in arranging taxi services and restaurant recommendations. Enrique went out of his way to help us and make sure we had a great stay in the Azores. His knowledge of the local culture and food was incomparable.

Miinukset: Could use a slightly larger balcony

Plussat: Hyvä sijainti ,keskustan kaikki palvelut lähellä. Huoneisto tilava.

Miinukset: Huoneiston ilmastointi viallinen, korvattu äänekkäällä siirrettävällä laitteella. Kadun melu kantautui huoneistoon.

Plussat: The staff were very friendly and helpful and the location very central.

Miinukset: Most days the room was cleaned very well and the beds made up properly, but on a few days it was not cleaned as well - possibly different people cleaning the rooms on different days.

Plussat: The location of the hotel is in the very center of the city, on the seaside. Big rooms with kitchenette. This type of hotel wouldn't quite be my choice for a holiday residence, but for the one night that we spent there it was ok.

Plussat: spacious clean and quite even though it is right in the promenade with traffic. Good view from the balkony facing the sea. Very good value easy for public transports as we were on a walking holiday.

Miinukset: The hobb in the apartment kitchen was not working when we arrived. However next day was promptly fixed.

Plussat: Fantastic location of the hotel! The main pier with restaurants and bars was right across the road! The centre of town - just 2 blocks away. Breakfast had a good selection of breads, fruits and hot foods. Our 2 bed room had a separate living room / kitchenette.

Plussat: Huge room and very comfortable.

Miinukset: Not really did not like but i think it can be improved, the choices for breakfast.

Plussat: Loation, Location, Location. Budget. Hotel Personel very friendly and professional. Very clean.

Miinukset: BREAKFAST:Sometimes missing Cheese, Ham, Butter, Juices... To no fault of staff. Will recommend hotel with improvement on the above.

Plussat: Helpful friendly staff. Excellent location, close to everything. Was lucky enough to get top floor front room with huge balcony overlooking 'the Strip'. Roomy, yet charming.

Miinukset: Bed was hard, as were pillows, but spare pillows in closet were soft. Could have put an iron in the room. But minor considering the pluses.

Plussat: Henkilökunta oli erittäin avuliasta ja ystävällistä. Hotellin sijainti erinomainen: meriuimala parin minuutin kävelymatkan päässä, satama-alue, josta meriretket lähtivät, tosi lähellä. Sänky oli hyvä.

Miinukset: Näkymät takapihalle eivät olleet erityisen miellyttäviä.

Plussat: Paljon tilaa ja vaikka keskeisellä paikalla, niin silti riittävän rauhallinen. Erittäin siistiä ja henkilökunta erittäin ystävällistä.

Miinukset: Hissi oli elämyksellinen. Ei silti, toimihan tuo.

Plussat: Some of the staff were extremely nice and helpful......but only some!

Miinukset: Having specified a non-smoking room with big bed we were ushered to a stinky smoking room with two small single beds overlooking a demolition site. We were told that guests who booked through online agencies were always given these rooms. The guy did not help with the luggage even when we changed rooms after a long discussion on the matter!