Ponta Delgada (Açores) hotellia

Plussat: Clean and convenient, good location; helpful staff, went out of their way to ensure we were looked after

Miinukset: Nothing

Plussat: Lets preface these answers , we were travelling early season March and the corona virus was just rearing its head so it was relatively quiet . Good location over looking the harbour , there were ships coming and going and people swimming in a cordoned off area . Opposite were a couple of locations selling tours , whale watching etc so we didn't have to hunt too much . Room good size with balcony with chairs (5th floor ) King sized bed with linen changed every day . TV with loads of channels in all sorts of languages . Lifts worked all the time and we noticed that cleaning was through in the room and elsewhere . Breakfast was more that adequate on the ground floor and as we were departing at 0600 the offered us a packed breakfast . 5 mins walk to town for Restaurants etc to the west . Staff on reception helpful and friendly .

Miinukset: The coffee machine , it was a faff to fill up and operate and no USB sockets at all - often they are built in along side the mains sockets and the mains sockets were at low level you had to get onto your knees to plug in an adapter etc not a major thing but something to change on refurbishment

Plussat: we love the employees they all very polite and friendly. everything was great. we had a great time there.

Miinukset: the only thing we think they could improve it's the mattress. a list in our room was hard that you can fill the coils and squeaked when you move. but maybe was only in our bedr. and we stayed for 13 nights.

Plussat: Centrally located to historic downtown. Easy walk to numerous sights and great restaurants...

Miinukset: They didn’t provide washcloths: you need to bring your own.

Plussat: very close to the marine. short ways. friendly and personal. nice view.

Plussat: The breakfast was simple and delicious the coffee was superb.

Miinukset: Instead of complaining about the restrictions due to CV-19 at the time of my stay I would like to say the staff were tremendous they were all very genuine and made it an easy and relaxing stay.

Plussat: The staff was so accommodating to our ever needs.

Plussat: Great view and staff. Room was great for the price.

Miinukset: Treadmills/gym equipment were a bit rusty.

Plussat: The location was great. Very close to the town and restaurants. Also close to the marina so we were able to just walk over to get on the boat that we chartered to fish. The concierge was very helpful also. On Friday evening it was nice that they served drinks and snacks and had a musician playing.

Miinukset: The bathroom was a bit small and awkward. hard to have two people in it at the same time.

Plussat: The Breakfast was awesome. The gentleman who helped us put our bags away and called our cab for the airport. The beds were extremely comfortable.

Plussat: I liked that the hotel was located in the city

Miinukset: The beds were very uncomfortable.

Plussat: Asiallinen, hyvä huono toivotulla merinäköalalla. hyvä aamupala myös erikoisruokavalion (gluteeniton) osalta.

Miinukset: Kokolattiamatot käytävissä

Plussat: Siisti, viihtyisä, hiljainen. Palvelualtis, ystävällinen henkilökunta.

Miinukset: Kaikki ok.

Plussat: The staff was very efficient and pleasant.

Plussat: Mielestäni hotelli oli hyvällä paikalla sillä olin kokousmatkalla

Miinukset: En löydä moitittavaa

Plussat: Free of charge Bicycle service.

Plussat: Rauhallinen, hyvä sijainti, lyhyet matkat, upeat näköalat merelle,hyvät palvelut niin hotellissa kuin kaupoissa ja ravintoloissa.

Miinukset: Ei

Plussat: This hotel is in a very good location in Ponta Delgada and very comfortable for a city stay.

Plussat: Excellent location, very nice buffet breakfast, cleanliness of the entrie hotel, and the spa service. I was in need of a massage in which the spa service took me in quickly, I was very grateful.

Miinukset: Beds were very hard.

Plussat: The location is very good, looking at the atlantic sea, very modern

Miinukset:

Plussat: Hyvä sijainti, hyvä kuntosali, hyvä henkilökunta

Miinukset: Illallisruoka ei vastannut hotellin muuta tasoa

Plussat: good selection of food on the breakfast buffet.The reception desk staff are also very helpful in giving info about the place.

Miinukset: The room we got was very small and had a small window with just a street view.

Plussat: I specially want to say it is the excellent service of this hotel, also good position and nice price!

Plussat: This stay dramatically exceeded our expectations. Our room was luxurious and had a beautiful view, the furnishing was very modern, and the room service every day was very thorough. Everything was spotless. The bar and restaurant are excellent, the buffet breakfast being a highlight, and the pool area is beautiful, quiet, and relaxing. The staff bent over backwards for our every need, and are a credit to the hotel. We hope to stay again in the future - especially as the value for money was incredible.

Miinukset: Our only complaint, which is small, was that there was a lack of variety of vegetarian dishes for dinner. But this was a problem we found across the island. The food we did have in the restaurant though, vegetarian and meat, was absolutely incredible and the restaurant experience overall was excellent.

Plussat: Friendly staff, nice updated rooms.

Miinukset: Gym equipment very outdated, as was the pool. Breakfast mediocre.

Plussat: Everything! Best hotel I stayed in the Azores. The staff, the breakfast, the view, the decor, the pillows, the room service.

Miinukset: The shower pressure was a bit weak but it didn’t bother me.

Plussat: Great price/value, nice breakfast and ambiente

Miinukset: Nothing

Plussat: Everything and everyone were so welcoming and professional!

Plussat: The rooms were super comfortable and well appointed. Every staff member we dealt with bent over backwards to make our stay comfortable and help us have a great vacation. Everyone from the concierge staff to the bellmen gave us information and advice on things to do and were great with our kids. We are planning our trip back already!

Miinukset: The one thing that I can think of is the lack of true closet space but that may not be true of all the guest rooms.

Plussat: Accibility to most sites

Plussat: Good location. Free parking.

Miinukset: The room was very small, no coffee set inside.

Plussat: Staff was excellent and really instrumental in organising my stay, tours, rent-a-car, airport pick-up and drop-off. They were available around the clock. Breakfast was both continental and local so I did not need look for a local cuisine restaurant - the hotel showed me the Azorean food. Spa and pool. My room had an extraordinary view over the bay of Ponta Delgada.

Miinukset: It's a bit off the centre of Ponta Delgada but it has its charm.

Plussat: Positive things were the personal and the breakfast, correct for the price you pay.

Miinukset: One of the reasons we booked it was because of the gym. When we arrived there we were informed that the gym is not there any more. The rooms are small and the facilities a little old. We had a burger in the bar and it was the worse i ever tried.

Plussat: Friendly staff

Miinukset: Nothing, Parking is a bit narrow for big cars

Plussat: Location

Miinukset: Check in time 11 o'clock,must be 12. Rest everything is good

Miinukset: If porridge was prepared in kitchen and served we would be very thankful.

Plussat: Nice rooms and overall decoration. Clean.

Miinukset: Breakfast could be included in price. You might have more interesting options in the cafes of the surroundings. Rooms at the first floor might have a view to a wall/small garden instead of the picture on booking site.Pool operating hours could be longer.

Miinukset: Ei ole varsinaisesti hotellin vika, mutta alueella on tosi hankalaa liikkua lasten kanssa kävellen, etenkin rattailla; jalkakäytävät on todella kapeita (välillä ei mahdu raattaat ollenkaan vaan pitää juosta autotiellä, että ehtii alta pois), mukulakiveä ja autot ajaa vieressä kamalaa vauhtia. Alettiin sitten liikkumaan taksilla.

Plussat: friendly bilingual staff environmental policy

Plussat: If you need a family Hotel, choose this one. The hotel is very comfortable with friendly staff. In addition, the hotel is very clean. (Even in scandinavian standardt;-)

Miinukset: The sidewalks are very narrow in this side of town - thats not Hotels mistake, I assume.

Plussat: Siisti ja rauhallinen hotelli ja allasalue.

Miinukset: Huoneen jääkaappi toimi vain, kun ovikortti oli paikoillaan. Jos kortin jätti, siivoojat ottivat sen pois ts. jääkaappi oli käyttökelvoton. Muutaman kerran ostamamme elintarvikkeet menivät pilalle ja niitä ei voinut käyttää. Hotellin ravintola oli auki vasta iltapäivällä ja aamupalan sai vain edellisiltana ennakkoon tilaamalla huoneeseen. Esim. kahvia ei saanut aamulla koko hotellista.

Plussat: Siisteys ja sijainti sataman läheisyydessä.

Miinukset: Meluisa tanskalaisryhmä lapsineen, lähinnä yöaikaan.

Plussat: Sijanti on erinomainen. Henkilökunta palveli ystävällisesti. Hotelli ja huoneet ovat erinomaisessa kunnossa.

Miinukset: Buffet -tyyppinen aamupalatarjoilu ravintolassa parantaisi vielä entisestään hotellin laatua ja palvelua.

Plussat: The reception staff was pleasant and most accommodating.

Miinukset: Location - not a pedestrian friendly part of the city. West of central square was much more pedestrian accommodating - wider sidewalks, pedestrian only streets, parks and sidewalk cafes - less dangerous for walking.

Plussat: Hyvä sijainti. Autolle parkkipaikka.

Plussat: swimming pool and spa

Miinukset: the breakfast was not so good and it was to expensive

Plussat: - Compared to other hotels in the city, the pool area was fairly large and there was enough space was sunbathing

Miinukset: - Furniture arrangement in the hotel room was not practical

Plussat: the pool was great, and the staff very helpful. The hotel location is very good, near the town center and the new "portas do mar".

Miinukset:

Plussat: Location was great - walking distance to most sites in Ponta Delgada including Parque Atlantico (mall w/ supermarket and food court), City Gates and many restaurants. Housekeepers, front desk staff and restaurant staff were all fantastic. We were able to check in early after our red eye and were provided a king size bed as requested. Breakfast was included with stay which was convenient and cost effective - although it was not the best we easily found something each and everyday. I appreciated the lactose free yogurt and granola.

Miinukset: The room was a little dated and smelled a little musty however was clean and functional. Staff and location more than made up for it his. We would stay here again.

Miinukset: WiFi Very poorly

Plussat: They have the nicest people working at the front desk; Bruno was superb in accommodating us. The hotel is vast and the rooms are comfortable. It's a short walking distance to a lovely shopping center.

Miinukset: It might be allergies but there was dust on the bed cover.

Plussat: The bed was so big and comfy.

Miinukset: The decor is a bit out of dated but it’s still pretty

Plussat: Ylimmän kerroksen huone oli hienolla näköalalla. Koko parvekkeen levyinen ikkuna ja leveä lasinen liukuovi tekivät huoneesta valoisan ja tilavan tuntuisen (ja tilava se toki oli muutenkin). Sängyt olivat erittäin hyvät. Ilmainen vesipullo odotti tullessa pöydällä.

Miinukset: Kokolattiamatto ei ole enää nykypäivää (vaikka sinänsä siisti olikin). Suihkussa veden lämpötilansäätö oli hankalaa. Parkkialueelta oli ajoittain hankala löytää vapaata paikkaa, koska hotelliasiakaiden lisäksi myös paikalliset näyttivät parkkeeraavan samalle parkkialueelle.

Miinukset: The advertising says It is a hotel& spa but the spa is independent and has several problems: no dressing rooms with private lockers and showers, no offering of robes, no chairs in the indoors swimming pool area, bad and inefficient service when booking any facial or body treatment/massage.

Plussat: Location , parking

Plussat: It has nice outdoor and indoor pools, and huge lunch/dinner buffet (not included).

Miinukset: Pillows are uncomfortable and room decor should be updated.

Plussat: Breakfast and Dinner served with the excellent customer care attitude by personnel. All what was needed was available without delays. E.g. rental car.

Miinukset: Ala carte portions on restaurant would be nice. Just buffee was available.

Plussat: Auton parkkeeraus helppoa. Sijainti keskustan ahtauden ulkopuolella, kuitenkin kävelymatkan päässä keskustasta

Plussat: Henkilökunnasta, aamupalan laadusta, huoneen koosta

Miinukset: Kokolattiamatot hotellihuoneessa olivat jo uusimisen tarpeessa.

Plussat: Sijainti oli hyvä -lähellä keskustaa ja kauppakeskusta.

Plussat: Plentyfull

Miinukset: nothing

Plussat: Very nice hotel, breakfast was Amazing!

Miinukset: Sauna was closed

Plussat: It's a nice place in a central location.

Miinukset: It would have been nice to know before we booked that it was under construction.

Plussat: Henkilökunta, siisteys.

Miinukset: Saunan kiuaskivet pitäisi vaihtaa. Vastukset näkyvissä.

Plussat: Reasonable value for money. Good location for the town and a decent breakfast.

Miinukset: Beds were a little uncomfortable. Hotel going through renovation which is needed as the rooms, especially balcony were looking dated. Motion sensor lighting in the bathroom was very temperamental.

Plussat: Well maintained hotel and the hotel staff were friendly. Hotel location near the heart of the city.A lot of parking space.

Plussat: Desk personel very coperative. Good breakfast facilitys and food.

Miinukset: Bath room shower and tub is not very safe. can slip in tub and hard for old persons to get in and out.

Plussat: Very comfortable room, very good breakfast, very close to "downtown".

Miinukset: The elevator motor makes a very annoying noise that I could heard anytime from the room I stayed (3rd floor).

Plussat: Staff very friendly and Helpful. Swimming pool Jacuzzi and steam room all very well presented and clean

Miinukset: It was very close to the airport and planes were landing and taking off directly over the hotel. However this was not a very frequent occurance.

Miinukset: It would be fine if in the room would be a little fridge.

Plussat: Clean. modern, comfortable, lovely staff.

Miinukset: Very average one star breakfast

Plussat: Friendly staff and nice rooms. Location was quite central, about 10 minutes walk to marina.

Miinukset: Sounds of aeroplanes and elevator you can hear clearly to you room (at least in 5th floor) so if you are very light sleeper this might be i problem.

Plussat: Erittäin rauhallinen sijainti, korkealaatuinen & asiallinen design huoneessa, sauna, kuntosali, pelkistetty design koko hotellissa.Musiikioppilaitoksesta kantautui klassisia sulosäveliä, ihanaa!

Miinukset: Yksitoikkoinen aamiainen, josta puuttuivat vihannekset ja tuoreet hedelmät.

Plussat: Ystävällinen henkilökunta. Huone siisti. Hyvä aamiainen ja aamiaisravintola puhdas ja siisti. Kohtuullisen hyvä sijainti.

Miinukset: Ei mitään moitittavaa.

Plussat: Erinomainen sijainti. Kaikki toimi. Henkilökunta erittäin ystävällistä ja palveluhenkistä

Plussat: Että huoneissa oli parvekkeet ja kivat näkymät! Persoonallinen hieno design.

Miinukset: Parempi uima-allas alue

Plussat:

Miinukset: noisy people cleaning breakfast tables, noisy lifts and corridors

Plussat: The breakfast was very good, and a wide selection was on offer. The hotel location is quiet but very accessible to downtown and restaurants. The staff were helpful with requests and when seeking advice about Sao Miguel generally.

Plussat: Sijainti lähellä keskustaa. Parkkihalli oli hyvä olemassa, vaikka olikin maksullinen, kadulta olisi ollut vaikea löytää parkkipaikkaa läheltä.

Miinukset: Ikkunat voisi joskus pestä.

Plussat: Courtyard is beautiful. Lobby decor with Chinese themes is warm. All staff were extremely hospitable- front desk, bar, restaurant. Thank you Paulo for the breakfast!!

Plussat: The hotel is centrally located, however, it is still quiet and comfortable. I like how the rooms are facing the hotel gardens, and they offer good quality complimentary breakfast.

Miinukset: The room cleaning is inconsistent, we had some good days the maid did an excellent job, and there were some days the maid did a lousy job in tidying the room.

Plussat: We stayed in this hotel for one night and have no complaints whatsoever. The staff were friendly and accommodating. The room was spacious and quiet. The breakfast was very good as well with a large assortment of items to choose from.

Miinukset: The bathroom might be due for renovation

Plussat: Very friendly and helpfull staff

Plussat: Quick and good service. No problems in long waiting. Parking, Waterpool and gym available and in good condition.

Plussat: Azoras Are beautiful

Miinukset: price too high for a 4 star with old facilities and what a cold , icely property!! Disgusted by reception staff . They charged us twice for a bathrobe. Finally this is not a 4 star maybe an old three star for families or seniors over 80!

Plussat: we liked the location, helpfulness of reception, evening buffet meals, gardens and location of our rooms.

Miinukset: we were dissapointed with the breakfast and how hard the beds were

Plussat: Really nice rooms, fine service, nice indoor and outdoor facilities

Plussat: Hotellin henkilökunta oli ystävällinen ja avulias. Peruspalvelut toimivat hyvin.

Miinukset: Sisäiset opasteet olivat puutteellisia. Samoin palvelut olivat huonosti esillä. Esim. olisi voinut mainostaa lounge baarissa nähtävissä olleista formula-ajoista ja jalkapallopeleistä.

Miinukset: Hinta-laatusuhde on huono: ylihintainen hotelli paikalliseen tarjontaan verrattuna

Plussat: Quiet, peaceful hotel with good facilities.

Miinukset: On occasions the bar staff were a little bit unfriendly and rude.

Plussat:

Miinukset: Hotel not in center of town. If you have walking problems this may not be for you. No one tolde us about walking through internal corridors to get to dining area- evident with others as well skipping through rain drops in courtyard. No nearby small snackbars or shops for light breakfasts. Hotel breakfast really overpriced. This hotel debits your account when you checkin! Not when checking out.

Plussat: I liked everything about the hotel.The staff were great.Always with a smile on their faces and very helpful.The comfort of it all,the gardens,the pools...it was all just delightful! Will stay there again.

Miinukset:

Plussat: spacious rooms and bathrooms; clineliness in the room and hotel; good hotel staff

Miinukset: the breakfast was unchanged for the whole period (10 days)

Plussat: swimming pool and fitness/sauna facilities

Miinukset: Some noise due to airport 3 km's away. No free wifi facilities... 9 francs an hour!

Plussat: Breakfast was good. Staff was outgoing friendly and helpful

Miinukset: View from room door to outside balcony wouldn’t close

Plussat: Had a great time very friendly people

Miinukset: Nothing everything was excellent

Plussat: The front desk lady was nice and helpful; Breakfast

Miinukset: Very noisey. You can hear everything from the people staying in the room next to you or even further away. I hardly got any sleep and I just didn‘t feel comfortable staying there. Hotel in general and bathrooms in particular need to be modernized.

Plussat: Hotel is situated very well. It's really clean and personal is friendly. Breakfast is good.

Plussat: Centrally location. Excellent view and friendly and helpful front desk.

Plussat: Great location in the centre next to cafes and restaurants ,and close to the airport 9 minutes by car, cleanliness,new furnitures

Miinukset: Not too much diversity in breakfast buffet , and pillows

Plussat: Good breakfast,good location i will go back again!

Plussat: I loved the location, clean rooms. I loved everything about it. Will come back

Plussat: I came to Azores one or tow Time per year and each time i reserved thé Gaivota hotel

Plussat: Location was downtown

Miinukset: Single room views are terrible. The view is of a lot with building ruins not very appealing

Plussat: Hotel was clean and comfortable. Had a small balcony and a nice living room area. The location was killer. Right in the heart of Ponta Delgada and within walking distance of several very nice restaurants. Right across from the harbor/port and 2 min from any of the whale watching operators. Market and shopping mall right next door. The hotel staff, particularly Enrique, were extremely helpful in arranging taxi services and restaurant recommendations. Enrique went out of his way to help us and make sure we had a great stay in the Azores. His knowledge of the local culture and food was incomparable.

Miinukset: Could use a slightly larger balcony

Plussat: Hyvä sijainti ,keskustan kaikki palvelut lähellä. Huoneisto tilava.

Miinukset: Huoneiston ilmastointi viallinen, korvattu äänekkäällä siirrettävällä laitteella. Kadun melu kantautui huoneistoon.

Plussat: The staff were very friendly and helpful and the location very central.

Miinukset: Most days the room was cleaned very well and the beds made up properly, but on a few days it was not cleaned as well - possibly different people cleaning the rooms on different days.

Plussat: The location of the hotel is in the very center of the city, on the seaside. Big rooms with kitchenette. This type of hotel wouldn't quite be my choice for a holiday residence, but for the one night that we spent there it was ok.

Plussat: spacious clean and quite even though it is right in the promenade with traffic. Good view from the balkony facing the sea. Very good value easy for public transports as we were on a walking holiday.

Miinukset: The hobb in the apartment kitchen was not working when we arrived. However next day was promptly fixed.

Plussat: Fantastic location of the hotel! The main pier with restaurants and bars was right across the road! The centre of town - just 2 blocks away. Breakfast had a good selection of breads, fruits and hot foods. Our 2 bed room had a separate living room / kitchenette.

Plussat: Huge room and very comfortable.

Miinukset: Not really did not like but i think it can be improved, the choices for breakfast.

Plussat: Loation, Location, Location. Budget. Hotel Personel very friendly and professional. Very clean.

Miinukset: BREAKFAST:Sometimes missing Cheese, Ham, Butter, Juices... To no fault of staff. Will recommend hotel with improvement on the above.

Plussat: Helpful friendly staff. Excellent location, close to everything. Was lucky enough to get top floor front room with huge balcony overlooking 'the Strip'. Roomy, yet charming.

Miinukset: Bed was hard, as were pillows, but spare pillows in closet were soft. Could have put an iron in the room. But minor considering the pluses.

Plussat: Henkilökunta oli erittäin avuliasta ja ystävällistä. Hotellin sijainti erinomainen: meriuimala parin minuutin kävelymatkan päässä, satama-alue, josta meriretket lähtivät, tosi lähellä. Sänky oli hyvä.

Miinukset: Näkymät takapihalle eivät olleet erityisen miellyttäviä.

Plussat: Paljon tilaa ja vaikka keskeisellä paikalla, niin silti riittävän rauhallinen. Erittäin siistiä ja henkilökunta erittäin ystävällistä.

Miinukset: Hissi oli elämyksellinen. Ei silti, toimihan tuo.

Plussat: Some of the staff were extremely nice and helpful......but only some!

Miinukset: Having specified a non-smoking room with big bed we were ushered to a stinky smoking room with two small single beds overlooking a demolition site. We were told that guests who booked through online agencies were always given these rooms. The guy did not help with the luggage even when we changed rooms after a long discussion on the matter!

Plussat: breakfast buffet amazing foods-eggs, meats, waffles, breads,vegies, cheeses, yogourt, fresh fruits, cereals, jams, juices, gourmet beverages and in a beautiful room. room overlooked plaza

Miinukset: steam room or suana or whirlpool-but rooftop pool was wonderful. free welcome drink would be nice no coffee maker in room but convenient to get and there was a kettle and frig

Plussat: I was like the place very clean and the staff was very friendly and the service very nice and people very good atención

Miinukset: Everything is very good no problem

Plussat: We enjoyed the overall feel of the Boutique Style Hotel with spiral staircases, libraries and comfortable sitting areas on each floor. The breakfast was very good and location was within walking distance to shops, restaurants and city center.

Miinukset: My only complaint was that the close proximity to the downtown area made it difficult to sleep with the outside noise.

Plussat: Very kind and helpful staff in all parts of the hotel. GREAT BREAKFAST BUFFET!

Miinukset: Only received a bottle of water the first day. Our stay was 6 nights, and I think we should get another bottle of water without paying for that length of stay.

Miinukset: No Sound isolation between the rooms.. we could hete everything from our neighbours on both sides.. EVERYTHING.. we couldnt sleep because of the noise of the street aswell

Plussat: Great breakfast, lovely appointments art deco in style. Parking was inexpensive (Euro 6 per day)

Miinukset: I would advise travelers to ensure that their room faces the square and or over the hotel entrance street. Our room was fine but it was over a cafe/restaurant which was closed for the winter. It was opposite a small cafe which was open but closed at 6.00 p.m.

Plussat: Great hotel..wonderful staff

Miinukset: Great

Plussat: Good selection at breakfast. Very helpful staff. Quiet location, but close to everything.

Miinukset: Restaurant just okay for dinner.

Plussat: The front desk staff were extremely helpful in navigating the island.

Miinukset: As other reviewers have mentioned there was a funny smell from the washroom. I found the location difficult to find with a car (we rented from the airport). I also think that many other places on the island are more worthy of mention and patronage then Ponta Delgada. I think one night is enough in the city. Spend the rest staying in the many picturesque places on the island.

Plussat: The location is excellent. The breakfast is very good. The service is good. Everybody is eager to please. The room was large and pleasant.The free Internet was helpful.

Miinukset: I can't think of any.

Plussat: Fabulous breakfast buffet; spacious room; lovely view of garden

Miinukset: No.

Plussat: The room I stayed in was huge and luxurious; they also gave me some water and biscuits when my room was ready as I had to wait, even though it was my fault for arriving a bit early rather than them being late in getting the room ready. Breakfast was good with wide choice of food. Staff were very helpful and friendly.

Plussat: It's location was supurb! Close to the marina/pools, shopping, dining, other cultural and historical attractions.

Plussat: Valitettavasti huoneen kokolattiamatto haisi todella pahalle. Ensin epäilimme remonttia/ kemikaalia esim liimaa. Siivouksen yhteydessä huoneeseen suihkutettiin voimakkaan hajuista parfyymiä joka on ehkä kerääntynyt mattoon. Keittiö oli hidas (lounas kesti 2h). Sijainti on erinomainen ja muuten hotelli viehättävä. Ystäviemme huone ei haissut (ei kokolattiamattoa).

Plussat: The location was perfect for a city tourist and the view from the room was spectacular

Miinukset: they provide a water heater for coffee but no coffee or tea; the bed was poor quality; their credit card machines were broken

Plussat: on elegantti ja hienostunut hotelli, jossa on ystävällinen ja rento tunnelma. Hotelli heijastaa selkeästi paikallista kulttuuria ja erityisesti paikallisten tuotteiden käyttö aamiaisella oli mukava lisä.

Miinukset: Aamiaisella voisi olla hieman enemmän vaihtelua, ainakin jos hotellissa viipyy pidempään kuin viikon. Hurmaava paikka.

Plussat: Hyvä sijainti, siisti ja iso huone ranskalaisella parvekkeella, hyvä aamiainen joskin joka aamu samanlainen ja ystävällinen henkilökunta.

Plussat: Good Location , well furbished friendly staff.

Miinukset: Can be a little noisy because of location.

Plussat: nice big room, beautfiul hotel and grounds

Miinukset:

Plussat: The location was very convenient, right in the center of Ponta Delgada, about 4 blocks from the city gates and main town square. Also, there was a nice garden in front of the hotel. The staff was very helpful in booking a tour of Furnas as well.

Miinukset: Nothing I can think of.

Plussat: Our first experience in the Azores Island was extremely amazing! Resort is located in a quiet area all surrounded by greenery. That's what We were looking for! Our flat was pretty cozy and cleaned every single days (thanks to the ladies). The view is incredible overlooking to the ocean. Just stunning especially at sunset and when you wake up early in the morning. Kitchen is well equipped, you have all the necessary to cook. Staff was friendly. I should like to express my particular thanks to the Director who helped us giving support about our stay during the period of Coronavirus in Europe. Many Thanks! Hope to come back soon to visit you again and your wonderful islands! Greetings from Sardinia (Italy) and Porto. Mauro & Maria

Miinukset: Nothing to declare

Plussat: Ocean view room. Amazing staff!

Miinukset: The views from the ocean view room are AMAZING! The staff was absolutely wonderful! My only negatives were that it was REALLY windy when we were here and the patio door rattled all night so I didn't get much sleep. We also had two cockroaches in our room. One was pretty big and I killed it. There was a little one that came out the first night but not the second. Overall this doesn't detract from the hotel. This is more just an FYI. Overall I would stay again!

Plussat: Everything

Plussat: Very nice facilities. A huge room (a studio apartment). Everything you need in the kitchen (except no food which you'd obviously have to buy yourself). It was prob a low-price (30eur) only because of off-season, but it would be a good deal even if it was a little more expensive.

Miinukset: The hot-water was not working in the morning, but the staff were profusely apologetic, so I think it was very unusual. It'd be nice to put a little freebies in the kitchen as a welcome? (free coffee, etc) A location is a bit remote, but no problem with a car.

Plussat: Hyvin siisti huoneisto ja parvekkeelta ihanat näkymät. Sijainti oli hyvä, mutta ilman vuokra-autoa ei tuskin pärjäisi. Allasta ja hotellin ravintolaa emme testannut, mutta alle 2km päässä on hyvä uimapaikka ja kalaravintola.

Plussat: Beautiful view, clean room, smiling personel, in room is everything you need.

Plussat: 2nd time staying here. Perfect as was the last time.

Miinukset: Nothing.

Plussat: Nice and comfortable rooms, sea view was beautiful. Kitchen was well equipped.

Plussat: The location was beautiful: the ocean view from the room was breathtaking. The staff were very friendly and helped us make arrangements for getting around the city. The breakfast at the resort was excellent.

Plussat: Great place to be in if you wish to be outside of the city centre

Miinukset: Beedrooms could be a bit bigger on the one bedroom flats

Plussat: Very beautiful,clean,comfortable and relax ..!!!!!! Very helpful personnel !Beautiful island!

Miinukset: I would recommended more variation in breakfast....

Plussat: everything

Miinukset: NA

Plussat: Breakfast brought to our room in the morning

Plussat: Sijainti ja aamiainen olivat hyvät. Hotellin oma parkkipaikka oikein hyvä.

Miinukset: Varaukseni oli kahdelle huoneelle kahdelle pariskunnalle. Kirjoittauduttaessamme sisään vastaanottovirkailija sekoitti meidät ja avainkortit siten, että toiset kortit eivät käyneet oikeisiin huoneisiin.

Plussat: On arrival greeting could not be more friendly,rooms were spotless and all staff very personable,breakfast was substantial and serving staff attentive and helpful

Miinukset: Nothing

Plussat: Great breakfast, friendly stuff, FREE parking (we didnt pay 4 eur per day)

Miinukset: Rooms are NOT soundproof as advertised - we heard guy snoring in next room. Snooker is for aditional charge, all things in games room were broken (little slide for children, both table footballs etc...)

Plussat: Great place to live if you don’t plan to spend time in the hotel - so it has everything you need for rest: plenty of free overnight parking places in front of the hotel, fast check in-check out, good breakfast, nice room with a great sleeping comfort. Also, it is just in 5 min walk from the main streets with restaurants and just 10 min drive from the airport

Miinukset: Nothing

Plussat: Everything was good and excellent

Miinukset: Not have anything

Plussat: Got a special time limitted offer, so the price was right. Staff was courteous and friendly. Room was spacious and clean, the bed comfy, the bathroom spacious and clean. Good varied breakfast. Nothing special, but a good solid clean hotel.

Plussat: Location Bar L

Miinukset: Beds hard

Plussat: Very pretty, quiet, spacious and clean with an excellent breakfast buffet included

Plussat: Everything was good.

Miinukset: The hotel staff, sound insulation of the rooms is very poor, breakfast is not worthy of a 3-star hotel.

Plussat: the staff we had contact with tried to please the maids looking after the rooms did a good job

Miinukset: it was easy to see why it was a 3 star and not a 5 star just small little things like the plug in the sink didnt work properly the furnichure was chiped the remote for the telly was cracked and hard to use breakfast tables did not have clean table cloths on each day orange juice was not fresh certain types of bread were in short supply room service was only available 11am to 11pm

Plussat: Buffet's were good

Plussat: The location... close to shopping, restaurants, entertainment etc. It's a very comfortable and clean hotel. Staff are very friendly. The buffet breakfast was great.

Plussat: I found the staff very friendly and helpful. As this was my first time to Portugal I was nervous about the language. Staff where very fluent in English which was helpful to me. Food was very good.

Miinukset: Had to go to the bar for ice. There should be an ice bucket in each room and a ice machine on each floor.

Plussat: Asiallisen ystävällinen henkilökunta, ei liian mairea. Kaikki hoitui sovitulla tavalla, sujuvasti. englannin kielen taito oli myös kunnossa.

Miinukset: Huoneitten väliseinät olivat ohuet, korotettu ääni kuului hyvin.

Plussat: Hotelli on keskitasoinen ja siisti hotelli. Se tarjoaa hyvän yöpymismahdollisuuden ilman turhia ylellisyyksiä. Lähellä keskustaa. Henkilökunta oli avuliasta ja neuvoi mielellään ravintoloita ja nähtävyyksiä valittaessa.

Plussat: Kokonaisuus ihan mukava, sijainti mukava, suojattu auton parkkipaikka

Miinukset: Aamupala vaatimaton ja yksioikoinen eikä ravintolan kapasiteetti ole riittävä vierasmäärään nähden

Plussat: Siisti hotelli, jossa palveleva henkilökunta. Ei kuitenkan tuputtanut mitään ja asiat sai hoidetuksi kerralla ja oikein. Suosittelen.

Miinukset: Huoneiden kokolattiamatot pois. Ei tämä kuitenkaan häirinnyt meitä allergisia, koska olimme kuvista nähneet, mitä odottaa.

Plussat: Siivoojat olivat tosi ystävällisiä ja englanninkielentaitoisia. Esim meillä oli unohtunut oveen päiväksi EI saa häiritä-kyltti. Siivooja soitti huoneeseemme kun palasimme ja kysyi tarvitsemmeko jotain.

Miinukset: Tuoreita kasviksia aamupalalle, tomaattia,salaattia.

Plussat:

Miinukset: poor breakfast buffet same every day

Plussat: Smart and clean hotel with good food/drink availability plus a nice pool area. Modern card locks on doors and handy vending machines on floors plus free internet access.

Miinukset:

Plussat: Ihan hyvä perusaamiainen ja hyvä rauhallinen huone, jossa oli riittävästi tilaa. Oli hyvin aikainen lähtö lentokentälle ja henkilökunta järjesti minulle siihen aamiaisen (paitsi paistettavat tuotteet).

Miinukset: Ei mitään

Plussat: Good location. Clean good size room, comfortable bed. Very helpful staff, secure storage for luggage after check out. Good breakfast.

Plussat: Perfect area, surrounded with historical buildings and the cultural of the people...we love this hotel and will use them for 2 nights stay in May of 2021 with my maid of honour and my bride mates....

Miinukset: Nothing they are wonderful

Plussat: THIS HOTEL IS MALL AND HAS AN INTIMATE ATMOSPHERE AND HAS A HELPFUL AND ATTENTIVE ENGLISH SPEAKING STAFF. IT HAS A GOOD CENTRAL PONTA DELGADA LOCATION PROVIDING EASY WALKING ACCESS TO CITY LOCATIONS . THE HOTEL IS SMALL AND COMFORTABLE AND HAS A WHOLESOME BREAKFAST BUFFET SELECTION THIS HOTEL IS GEOGRAPHICALLY WELL PLACED IN THE OLD PART OF TOWN IN A NARROW SIDE STREET AND PROVIDES AN OVERALL VERY PLEASANT STAY AND REPRESENTS GOOD VALUE FOR MONEY.

Miinukset: INITIALLY WE WERE ASSIGNED TO AN INSIDE COURTYARD ROOM OVERLOOKING THE ELEVATOR SHAFT. THIS ROOM WAS POOR AND IN A STATE OF RELATIVE DISREPAIR WITH DAMP PEELING WALLS AND A BROKEN LAMP. UPON REQUEST WE WERE THEN RELOCATED TO AN OUTSIDE ROOM AT THE REAR OF THE HOTEL THAT PROVIDED AN INTERESTING CITY ROOF TOP VIEW AND WAS AWAY FROM TRAFFIC. THIS ROOM WAS IN A BETTER STATE OF REPAIR AND PROVED TO BE COSY AND PERFECTLY ADEQUATE. HOTEL WI FI INTERNET COVERAGE WAS AVAILABLE BUT OFTEN INTERMITTENT AND WITH LIMITED SIGNAL STRENGTH IN ROOMS BEYOND THE FRONT OF THE BUILDING. HOT FOOD CONSISTING OF EGGS AND BACON AT THE BREAKFAST BUFFET WAS NOT HEATED AND WAS THEREFORE COLD SHORTLY AFTER THE 0730 BREAKFAST START..

Plussat: Location, staff, bed... Everything. The staff was so helpful and showed us everything we wanted to know and gave us towels for us to go to some specific places of the island. I recommend and I'll probably be back

Miinukset: Probably the variety of the breakfast but it was delicious!!

Plussat: Breakfast was limited for a vegetarian option, very basic . It would have been good if there are a kettel and iron in each bedroom.

Plussat: The staff was extremely helpful. Even gave us beach towels to take to the thermal springs. It was our wedding anniversary when we arrived and a bottle of champagne was delivered to our room. Over all experience was wonderful. Made if very easy to rent a car for the day.

Miinukset: Nothing we did not like.

Plussat: The location is good and it has a car park which is good (although description at time of reservation didn't had this info), as most tourists will rent a car in this location. The staff was very helpful and friendly. All suggestions for restaurants were spot on! I will definitely consider this hotel again whenever I come back.

Miinukset: (not a dislike but a factor for improvement) The breakfast was good, but it could have a larger variety. The amount of guests during my stay (during February) could easily justify that.

Plussat: Everything was perfect and the Staff were amazing.

Plussat: Perfect location, we had a car for a week and there was always parking space available nearby plus you could easily walk anywhere as it was in the city centre with all the restaurants, cafees... The staff was very nice and helpful, the hotel is very eco-friendly too and cares about the environment. Very nice and clean rooms, comfortable beds!

Miinukset: We stayed for a week and the breakfast was the same every day which was little bit repetitive but it was very tasty so it wasn't a problem after all :)

Plussat: Excellent stay

Miinukset: Located in walking to everything in the Centro of Ponta Delgada

Plussat: Everything was fantastic. Great breakfast, beautiful pool area, comfortable rooms.

Plussat: The room was big. Comfortable beds. Location of the hotel. Walkable to and around town with lots of cafe's, restaurants, shops.

Miinukset: Nothing negative

Plussat: Excellent staff! Nice location.

Miinukset: The pool isn't heated.

Plussat: I like how beautiful and cozy this Hotel is, the service was outstanding a big hug to the staff who looked after me when I was late for dinner and always a smile which brightened my day this will be the place to stay for my next visit in the near future.

Miinukset: The shower head was a little broken it wasn’t working properly I hope you can check and fix it it’s in room 211, a very beautiful room by the way :)

Plussat: The breakfast was ok taking in account tht it was at 5:00 am

Miinukset: Get up so early to come back

Plussat: Breakfast was excellent. Comfy pillows and beds. Great location within walking distance of all the restaurants, Mercado, museums, cafes.

Miinukset: In room heating and air con was not the best.

Plussat: The location is excellent.

Miinukset: It can be noisy because the walls appear to be thin but I slept fine. Breakfast could have more variety.

Plussat: The breakfast was great, the room was as perfect as it could be: very comfy, warm and there was a large balcony. The room was cleaned every day. The Wi-Fi signal was also good in all areas. I've used the private parking, which was great as I had rented a car for this holiday. There was many restaurants close to the property, the staff was also amazing, with great regards for Ms Sonia who served the breakfast and showed us a lot of sympathy!

Plussat: Breakfast was good, although crowded depending on the time you went. Comfortable beds.

Miinukset: Only downfall was someone in a neighbouring room, or upstairs was smoking and caused our bathroom to smell of smoke every morning. Although there were no smoking signs posted throughout the hotel, this was obviously not enforced as the hallway smelt of smoke too. Didn't bother us too much because we didn't spend time at the hotel during the day

Miinukset: We had to stay in Gaivota hotel which doesnt have a parking spot at all. We had a parking penalty in front of the hotel while checking in. Closest available parking place is 10min walking distance

Plussat: All of my stay

Plussat: Our room was on the third floor, so our balcony had a great view over the building across the street, as well as of the street below. Also the pressure of the shower was incredible!

Miinukset: The hotel is exceptionally clean, partially due to the lack of sound absorbing carpet. Our room was near the stairwell/ elevator so we probably did hear more noise than other guests might have.

Plussat: location to the town - the staff were very helpful

Miinukset: n/a

Plussat: location, staff

Miinukset: no shampoo in baths

Plussat: clean, nice basic rooms in a busy street, close to the city center, with elevator, breakfast was continental, nice fruitsalad

Plussat: staff was very nice and accomodating to change room type. It's a bit old, but it's clean and for the price, it's very good. the free parking in the backyard is a plus. breakfast is varied.

Miinukset: Hotel is a bit old, and the pillows weren't the most comfortable. but these are minor issues.

Plussat: Hyvä mutkaton palvelu ja perusmukavuudet.

Plussat: Ihanat naiset vastaanotossa ja palvelualttius.Lähellä keskustan kauppoja ja turistikohteita. Ei liikenteen melua.

Plussat: Erittäin ystävällinen henkilökunta. Hotellin hyvä sijainti Ponte Delgadan keskustassa. Hyvä hinta-laatusuhde.

Miinukset: Ilmastoinnin puute voisi olla ongelmallista helleaikana.

Plussat: Hotellin henkilökunta oli erittäin ystävällisiä ja neuvoivatkin meitä monessakin asiassa mm. matkoissa ja retkissä.

Miinukset: Koska hotelli oli aika keskustan tuntumassa ja meidän huoneemme sattui juuri olemaan kadun puolella, niin autojen melu oli aika kovaa.

Plussat: Hinta/laatusuhde erinomainen, vastasi odotuksia kun haluttiin vain majapaikkaa ei hotellissa viihtymistä. Tarkoitus olikin kiertää saarta ja nauttia maisemista.

Plussat: The staff was very kindly and happy. The room was also good.

Miinukset: Air-condition would be nice.

Plussat: proximity to the center and price. Helpful staff.

Miinukset: The hotel was tired appearance. and the rooms were very small.

Plussat: The "Alcides" is a simple hotel run by very kind and generous people. It is conveniently located in the VERY center of the city. Rooms are modestly furnished, but clean and comfortable. Breakfasts served in the restaurant downstairs offer many choices (even fresh OJ!) Did I mentioned kind, generous, helpful service?

Plussat: Huoneemme oli iso ja säilytystilaa paljon. Kaikki huoneet ovat hieman eri kokoisia ja mallisia, joten on hieman tuurista kiinni minkälaisen saa. Tilat olivat siistit ja viihtyisät, mukava ja yksinkertainen sisustus. Patja oli oikein hyvä. Henkilökunta oli erittäin ystävällistä ja avuliasta. Aamupalatarjonta oli suppeahko, mutta koostui paikallisista tuotteista. Sijainti ei voisi mitenkään olla parempi.

Miinukset: Aamiaisella ei ollut mitään vaihtelua viikon aikana. Hotellissa tehtiin remonttia ja meteli oli kova, onneksi kuitenkin vain päiväsaikaan.

Plussat: Great central location with lots of shops and restaurants nearby Excellent value for money Very friendly and helpful staff, morning and night Good breakfast selection included with the room Comfortable, clean and spacious rooms

Miinukset: I stayed in two different rooms and in the first one, the air conditioning did not work and even though it was cool outside, the room was warm and humid Rooms are basic and do not have a fridge Walls are thin so I could hear other guests walking around & opening/closing door

Plussat: Very friendly staff, spacious room,nice balcony, great restaurant, good piece of advice with renting of cars

Miinukset: nothing

Plussat: The staff were very helpful. We had a very early flight out, well before breakfast, and they provided coffee, juice, bread and yogurt that was most appreciated. We would most definitely stay here again.

Plussat: Sijainti ehdottoman hyvä.

Miinukset: Avainkortti huoneen oveen vaati hiukan kikkailua.

Plussat: Were kind enough to provide 2nd night free

Miinukset: No glasses in room No air conditioning Noisey room over kitchen

Plussat: Hotellin sijainti oli erinomainen keskellä kaupungin keskustaa ja lähellä kaupunginporttia sekä merenrantaa. Huone oli hiljainen (sisäpihan puolella) ja siitä oli upea näköala kirkontornille. Huone oli kivasti väreillä sisustettu, siisti ja sänky oli todella mukava. Henkilökunta oli todella aidon ystävällistä ja avuliasta sekä respasta löytyi paljon eri opastoimistojen esitteitä. Hotellin yhteydessä olevan iltaravintolan ruoka oli hyvää-

Miinukset: Aamupalaa olisi voinut piristää erinomaiseksi pienillä yksityiskohdilla kuten munien paremmalla valmistuksella, kypsillä tomaattilohkoilla sekä laajemmalla valikoimalla upeita paikallisia juustoja... mutta kaiken kaikkiaan hinta-laatusuhde oli hyvä ja esillä oli erittäin monipuolisesti kaikenlaista makeasta suolaiseen ja huomioiden paikallisten herkkujen esillä olon. Respassa oltiin avuliaita, mutta kovin itsevarmoja tiedonantajia sillä seurauksella, että sain joitain vanhentuneita tietoja, jotka olisi voitu välttää sillä että henkilökunta tarkistaisi/päivittäisi tietojaan esim onko bussiaikataulut samat kesällä kuin talvella, ja mitä palveluita lentokentältä löytyy turvatarkastuksen jälkeen..

Plussat: The staff was extremely nice and helpful in giving us very good tips for the trip. Right in the city center, comfortable room and nice breakfast.

Plussat: Excellent breakfast, friendly and helpful staff, clean and well sized room, decent restaurant in the hotel, and very well located.

Miinukset: I wouldn't change anything

Plussat: We liked the size and character of the hotel. The location was excellent for visiting the town.

Plussat: Nice experience. Great location, quiet and decent room. Very helpful people.

Plussat: perfect price/quality, we were very happy with our choice. Although the hotel and rooms are old, they are perfectly maintained: everything works as it should. All the rooms have airco, and there is free internet service in the lounge. It's like staying at grandma's house, with all the comforts of a modern hotel.

Plussat: Friendly and helpful staff. Good TV in the lounge area. Relaxed atmosphere. My room was cool and quiet. The shower wored well.

Plussat: The position and the quiet; the kindness of the staff

Plussat: -Monipuolinen ja runsas aamiainen, yhteisissä tiloissa rauhallinen ilmapiiri, hotellin keskeinen sijainti, mukava henkilökunta, peruspalvelut tarjolla

Miinukset: -äänieristys käytävästä huoneisiin heikko, (huoneesta toiseen ok), huoneessa tunkkainen haju, jos ikkuna ei ollut auki

Plussat: Everything was good: the rooms, staff, restaurant, location. The price also was very good.

Miinukset:

Plussat: Really , i like it very much it wasn´t my first time there that´s why i choose it again , i was happy with all people they are nice and friendly .

Miinukset:

Plussat: walking distance to many places

Miinukset:

Plussat: We liked the restaurant and the relaxed atmosphere.The hotel was clean and was very organized.

Miinukset:

Plussat: The bedroom is fairly spacious as European hotel rooms go. The breakfast was very good. The bar/lounge area is very inviting.

Miinukset: Our room (#4) was the first in the hall and beside the elevator so there was some noise as other guests came and went. It was over the breakfast room and there was no sound from that so except for the door/hallway the rooms seem to be well insulated. Also-there was only a desk chair so no comfortable place to sit in the room.

Plussat: Sijainti ja toimivuus hyviä

Miinukset: Kahvi ja pekonit vastimattomia

Plussat: Very nice, traditional hotel in the city centre. Rich breakfast buffet with local bread and jam. Helpful and very friendly stuff.

Miinukset: The only thing I missed was a water cooker and some tea bags in the room. And the fridge of the minibar was really noisy, so I had to unplug it to be able to sleep.

Plussat: Location is good. Quite quiet. Stayed before so know what to expect.

Miinukset: Breakfast is rubbish!

Plussat: Great location right in the center of Ponta Delgada. Good breakfast. Big bathroom. Quiet room.

Miinukset: Staff wasn't very friendly nor helpful, that would probably be our main complaint. The mattress was quite hard.

Plussat: We arrived late & the receptionist found us a restaurant near to the hotel which was very helpful.

Miinukset: Nothing to report

Plussat: A classic somewhat upmarket hotel but quite nice. We stayed there for one night at the end of our trip so we wanted a bit more luxury and we sure did get it. It's not one of those modern design places that are popping up in Ponta Delgada. It's right in the heart of the old town so an ace location. The room was very nice with comfortable beds. The bathroom was huge and very comfortable. Breakfast was nothing spectacular but I wouldn't call it basic either. The staff was very professional.

Miinukset: The breakfast room was like a basement, a well decorated basement, but still a basement. Other than that I can't think of any downsides. Maybe this one: we didn't have a car there but if you do, the old town has a serious lack of parking space and the hotel has none.

Plussat: Great location & friendly bib

Miinukset: Like bar soap not those dispensers

Plussat: Great, convenient location. Very friendly staff. Gave us a bagged breakfast since we had to check out early. Great perk to a travel day!

Miinukset: When I turned on the shower, the spray head moved quickly upward and soaked the towels. I tried to get it under control but it did not want to stay in place. By the time I was done with my shower I had wet towels and a puddle of water on the floor almost to the door. It was late and my husband was sleeping so I didn’t want to call housekeeping or maintenance. Not sure what the fix would be.

Plussat: Great location, very comfortable hotel in central Ponta Delgada. We also enjoyed the breakfast buffet.

Miinukset: very poor quality/price relationship

Plussat: Very central and close to all amenities the town can offer. Good value, very friendly and helpful staff. Good choice.

Plussat: Fantastically helpful staff at reception, room attendants etc. and a great location that more then compensates for the lack of seaview.

Plussat: Valitsimme hotellin, koska emme halunnet mennä isoon hotelliin. Hotellissa miellytti pienuus, rauhallisuus, siisteys, hyvä palvelu, keskeinen sijainti.

Miinukset: Ei ollut. Mutta en olisi valinnut hotellia, jos se olisi ollut kalliimpi kuin matkatoimiston vaihtoehdot. Nyt etukäteen netistä varattuna hinta oli kilpailukykyinen.

Plussat: Really central, near everything: monuments, parking possible in the street above, municipal market one street away, shopping center 50 ft away, restaurants all over the surroundings! A very nice hotel where to stay and from where, simply walking, you can reach everything to satisfy your needs, from lunch or dinner or shopping or parking, visiting museums or going to the theater (2 streets above). Fantastic staff, helpful and very efficient and nice breakfast (buffet). Enormous room, very clean and quiet!

Miinukset: Internet was not available (pc was not working); breakfast could have more regional choices (local cheeses and pineapples could make it even better!); no spa, no sauna, no pool which is somewhat usual on this sort of hotels (4 stars)

Plussat: I found the space very well cleaned and organized.

Miinukset: There was a strange old guy in the room that made a lot of noise. But it had no relation at all with the hostel. It was poor human behaviour.

Plussat: Great base location, modern renovated historic building with parking, right next to fantastic garden. 24/7 front desk staff, super cheap accommodation, handy to farm market for great local food and wine which you can bring back and use their kitchen to prepare your own food if you like. Great eco-friendly place. Spotlessly clean, many great lounge areas, church bells and birds to wake you up in the morning. Great facility.

Miinukset: A towel would be fantastic, and a great local map on the wall would be helpful.

Plussat: Very nice room with comfortable bed for very good price. Bathroom was very clean. Breakfast was ok. Locations is good- close to shopping center- 5min; 8 min to historical center.

Plussat: Staff was really friendly, easy check-in payment process, great location to the center area which was decorated with Christmas lights and pretty. Could walk to the center very easily from the location.

Miinukset: The hostel is a little hard to find as there is a parking lot Google takes you to and says you're there but you can't really tell. The hostel is located above the parking lot so look up and you'll find it

Plussat: Like all other Pousadas in Açores, it has a nice warm and comfy vibe, good and clean conditions and nice staff.

Plussat: View from balcony Sunset and sunrise

Plussat: I was only in the hostel for maybe 6 hours, I showed up late and had another plane to catch the next morning. Check in was quick and easy, the host was very friendly.

Miinukset: The hotel pickup was very easy but a little expensive, I would probably just get a taxi next time and save some money. But no real complaints.

Plussat: the building was great

Miinukset: mattresses saggy and buckled like hammocks on the weak wire mesh frame ..

Miinukset: The walls of the hostel are wallpapered with tipps how to behave sustainable yet they serve jam and butter portioned in those small plastic packings.