Arrow Hotel Osaka

Nice location, close to main shopping streets. Super helpful staff. Breakfast was nice addition (included for free in our room), although much of it was more Japanese breakfast (meats, meat soup).

The hotel is a bit run-down, older, with smell of cleaning products.

The bathroom was very clean and you get shampoo, conditioner, shower gel, toothbrush and a kimono to use. Receptionists were veery friendly and professional. Its placed at a nice touristy street.

We had three cockroaches running around our room. (But as we told the receptionist he came to give us another room but only after he checked himself that there were no cockroaches. And he was really veeery sorry and upset himself). The carpet was stained and under the sofa was a loot of dirt, also old food, we didnt check under the beds. The slippers were the reusable kind.. I dont like that. The furniture was old, not useful, not really all clean. One towel smelled like cigarette smoke.. The buffet was rich but the salad was old and the staff a bit demotivated, everything a bit sticky (not really dirty but neither clean), we didnt really feel comfortable and it wasnt appetizing really. We didnt really feel comfy at that hotel.. we wont go back there..