Ouranoupoli hotellia

Plussat: We felt very pampered at Ayia Marina. The staff was very helpful, and left little treats like Greek cakes and sweets in the room for us. The bed was extremely comfortable, the room clean, and the shower hot and strong. Even the toiletries were wonderful, with an aromatherapy aspect to them. Details were really attended to, such as two different kinds of towels, one for the bath and the other for the beach. All day, fruit, candies, and filtered water is available for the hotel's guests. The included breakfast was varied and tasty, and there was a choice of a la carte in addition to the buffet, fresh eggs and baked beans. The hotel is well appointed, near the beach and restaurants, but not right in the middle of everything, so it wasn't noisy. We enjoyed our time there tremendously!

Miinukset: Can't think of a thing!!!

Plussat: Sea view balcony, excellent breakfast, front garden furniture and atmosphere, parking availability, hospitality, location near the center of the city

Miinukset: Room could be larger

Plussat: Location, staff, confort ..

Miinukset: Nothing

Plussat: High standard property and facilities!

Miinukset: Nothing!!!

Plussat: The hotel is really nice,new and stylish.The staff was extremelly nice and helpful. The rooms were so clean(although rather small) and they made them each and every day like new (also with small presents left in the room every day after the daily cleaning). There were enough wardrobs and cabinets for all the personal belongings and luggage.The cosmetics in the room were perfect,everything needed was provided (even mouthwasher).A lot of attention was paid to all the details in the rooms and in the hotel in general.The breakfast was exceptional and the place where the breakfast was served was very pleasent as well. I would highly recommend this hotel to the people passing through the town.The staff made all their best to provide high quality service to all the guests

Miinukset: Our room was looking at the backyard of the hotel (it was parking rather than garden view),so in the morning when the breakfast was prepared there was always a smell coming from the kitchen

Plussat: Great location, clean and modern rooms, friendly and professional staff. One of the biggest advantages is the location to the center of Ouranopoli.

Miinukset: Rooms tend to be on the smaller side.

Plussat: Maybe the best place i've ever stayed. Every small detail was considered. Breakfast was great and includes some delicious local food. Staff was very cheerful, friendly and they were always ready to help you no matter what. Highly recommended.

Miinukset: Nothing.

Plussat: the bed was very comfy, the shower was accessible and spacious and we loved the daily treats on our nightstand

Plussat: Very warm place and coquet! Right in the centre of Ouranopouli!

Miinukset: It was great!

Plussat: Everything was perfect!! Thank you!!

Plussat: Warm welcome and very clean room!!!

Plussat: Very kind owners. Waited for us till late in the night.

Plussat: We stayed for one night and enjoyed a relaxing and peaceful evening. Very friendly staff and clean spatious room with a nice balcony. Rooms are equipped with AC and heating, tv and wifi works well. good neighborhood and directly in center of town

Miinukset: -

Plussat: I like the tranquillity and ambiance. It is so relaxing.

Miinukset: I did not like when they put my invoice on the floor front of my door. I couldn’t believe such a 5 star hotel could do that. They could have waited when we check out or hand it directly but do not leave it on the floor front of my window. It was not 5 star gestures but apart from that it was good.

Plussat: A chic hotel, excellent service, excellent breakfasts, coffee, water and chocolate as a daily compliment, the best greek cosmetics in the room, water and fruit on the beach are freely available, free transfer to Uranopolis

Plussat: The views, the staff, the food, the wine. The sea was very clean and clear. The beaches are perfect with no rocks

Miinukset: Everything was fantastic. The prices are a bit high, but is understandable given the heavenly location where you feel as if you are on an exotic island.

Plussat: The sea was the best thing of the hotel and the service

Miinukset: The interiors of the hotel lobby and the breakfast was not good. The hotel didn’t communicate their events.

Plussat: Beach location Good staff service

Miinukset: Food in restaurants a bit overpriced for the offer.

Plussat: The food was by far the best we had in Greece on this trip. The bread alone is awesome, the whole food at breakfast, dinner and in between was awesome and we wished the food was as awesome as in this place on our trip after. Really great! The villa itself with its three areas plus private pool was good, not the most modern style in the upper and sleeping rooms but pool and kitchen were very nice. The beach is super private, very nice to relax and stuff always around when you need something. Thanks to everyone from the team for our lovely stay!!!

Miinukset: The stuff sometimes was a bit chaotic, things did not work as planned. Everyone was more than friendly, that was by far not the problem. They made everything possible - just a few things got lost on the way, wrong room number marked for special orders etc. - besides that the room (had a presidential villa) and especially the pool area hat no sun after 3pm, that was a bit sad. Maybe it was because of the time of the year we traveled (late September). One thing the stuff propbaly could not do much against but was not nice: the dogs while eating. We really like animals and dogs, but they were super smelly because they seemed to be free living dogs and were just cm’s away from our food and always running around. Nearly ruined our dining that day, so really a downside - but probably not of the hotel. This is complaining on a super high level and we just want to give this feedback, the hotel is super awesome and a trip more than recommended.

Plussat: The resort is very private and situated on a lovely secluded beach. We stayed in the Panorama two bedroom villa which was very nice, although the second floor is attic and wasn't very comfortable for my tall husband. There was a lovely handwritten welcome note and a complimentary bottle of red wine. On arrival we received a complimentary 30 min massage voucher at the beach cabana which was a nice touch and well appreciated. The beach is gorgeous, clean, well organised and there are beach towels provided for your sunbeds.

Miinukset: This property lost a lot of points on customer service. They have extremely poor service which does not fit a hotel of this caliber. The management should retrain the full set of staff in this hotel, especially in the beach restaurant. The welcoming reception service was polite, the only remark is that we had to bring our luggage by ourselves although we were told it will be brought inside. The worst experience we had ever in staying in a hotel worldwide was at the beach restaurant/bar: George the frustrated bar manager there is very impolite and has terrible attitude. Noone from the staff here has smile on the face and they all seem miserable. They have hard sale attitude which is shocking too. We received extremely bad service on few occasions during our stay; my advice to travellers is do not bother eating or drinking at the beach bar. Our overall experience is 5/10 at best. We will never come back to this place mainly because of the poor service.

Plussat: Everything

Miinukset: Nothing

Plussat: nothing

Miinukset: All .Millions of day flies and mosquitoes in the evening. The private pool is one meter away from a private pool and is just a lagoon. It is built in the field, the nearest locality is 7 km away and for this reason in their restaurant an over 0.5kg costs 144 euro, a 5euro shrimp etc. It is a 3-star hotel with prices of 5.

Plussat: Restaurant was beautiful

Miinukset: Its nothing about relais chateau, its more like all inclusive property, its not my type

Plussat: Excellent location, quiet, perfect atmosphere, exactly what I was looking for.

Miinukset: Everything

Plussat: great property, with great facilities

Miinukset: the weather was bad, couldn't enjoy the surroundings

Plussat: Location is great, the sea view is really amazing! The hotel has beautiful Olive Garden and very nice infinite pool !

Miinukset: The area around the pool is very dirty. The same situation in the children’s area. The animation team is pretty amateur.

Plussat: As expected. Already been there.

Miinukset: Family vacation

Plussat: The location, private beach, near by town of Ouranopolli

Miinukset: The breakfast in the restaurant was one and the same for seven days. The sheets and the shampoos are changed every three days. Pool paint peels off. Room is smaller and dimmer than on picture

Plussat: We really liked the hotel. The room was clean and the girls at the reception are very nice and helpful. The hotel beach is beautiful!

Miinukset: The water in the pool were freezing although in the beach they were perfect.... You have to rent a car to get to the center.

Plussat: Everything was perfect

Miinukset: Wifi

Plussat: Location, cleanliness

Miinukset: Price per night

Plussat: Right in the centre

Miinukset: Clean and comfort at a reasonable price

Plussat: The receptionist was very friendly and he gave us a lot of helpful info. Very closed to a wonderful see.

Plussat: Location is great and it's good good

Miinukset: Nice

Plussat: the cleanliness, the view from the room on the balcony

Miinukset: breakfast very poor, a few products to eat and the staff from which you have high expectations, leaves you disappointed!

Plussat: Location, cleanlines, towels

Miinukset: Breakfast is fade, no variation, average at most better to be optional( not included) Pool bar service good but not proactive lawn trimming @8:30h in the morning

Plussat: Fabulous garden and pool.

Miinukset: Poor breakfast. Close to the noisy street. Suite is size of a standard room.

Plussat: Location

Plussat: Central to Mt Athos ferry & office & only minutes to the port & beach. Perfect for pilgrimage or vacation. Clean, bright, modern rooms. Great friendly staff; accommodated every request. Nice pool & loungers. I highly recommend Pyrgos. I’m a world traveler & very particular about things.

Miinukset: Breakfast was quite acceptable, but limited.

Plussat: Good location, nice pool, friendly staff

Miinukset: Room a lit old, some renovation needed

Plussat: Beautiful views from the balcony

Miinukset: However, this thing with paying extra for Wi-Fi (5 Euros/day for a device) I found so ridiculous. Free hotel WiFi isn't a luxury anymore. It's the very least a hotel can do to meet guest expectations. You should not have to pay 15 euro/day for 3 devices etc. Poor breakfast in addition

Plussat: I liked that I could leave it.

Miinukset: Terrible terrible hotel! We came there to swim with our son in the indoor swimming pool and to rest after a week of hard work. But the indoor swimming pool does not allow children (even though I called the hotel before the booking checking that it would be available for just that). The outdoor pool was cold and full of dirt in the bottom and wild dogs were walking around it. The bathtop drain was so full of hair and filth that it did not drain. They fixed that and left a bit of hair and filth on the toilet seat. In the night we did not get rested as the air conditioning did not work (they could not fix it). We were sweating and turning al night in the moist hot air of Ouranoupolis. Do not stay at this hotel. They do not care enough.

Plussat: Excellent location

Plussat: Excellent location, all rooms with a sea view, safe for children, the size still gives you the feeling of privacy and family atmosphere.

Miinukset: Not fault of a hotel but the noise from the two sea cranes working from 7AM till 7PM was very unpleasent.

Plussat: The location was extremely good with long beach frontage and spacious gardens around the accommodation blocks and bungalows. Unusually, all rooms have sea view and have very efficient air conditioning

Miinukset: Unfortunately the beds were the hardest I have ever slept in. Beach sunbeds hard slatted wood/plastic and no mattresses. Food was disappointing but adequate. More suitable for young families as everything close by. Very few quiet comfortable places to sit for older couples, and no other English visitors. Long way from the airport with no transfers, so car hire essential

Plussat: convenient location but quiet and easy access to beach. This hotel is next to town Ouranopolis even it's not clear on the google map.

Plussat: spatious room, nice view, proximity to the beach and the town.

Miinukset: poor appearance of the building with too much concreet in sight. poor decoration. unacceptable bathroom amenities for a 4 star hotel. no bathrobes or slipers, shampoo and conditioner in an open-top bowl not easy to use. breakfast buffet poor and exposed to flies. poor value for money. while my credit card details were submitted for confirming the reservation only and payment was supposed to be made during my stay, my credit card was charged with the full amount few days after the reservation.

Plussat: it is situate in a beautifull lokation and the rooms are clean & seems like new

Miinukset:

Plussat: We loved the atmosphere and that it was not high rise, rather that it blended in with the surroundings

Miinukset: My husband for religious reasons does not eat pork. On our last day the omelette had ham in it. The kitchen refused to make him an omelette or other egg dish without ham. Being discriminated in this way is a real shame, especially as it left a really sour taste at the end of the holiday.

Plussat: The hotel itself , the place and the stuff

Miinukset: No working Bar after 23h. This is funny for a 4 star hotel

Plussat: The setting, the accommdation

Miinukset: Food was not that good. Little done to control wasps