Voco Oxford Thames

Spacious and lots of facilities

Nothing

Location Easy access to Oxford using different transport Nice bar area Comfy bed Nice bathroom Spacious room with patio area Adequate parking Lovely pillows Some good staff in bar area Nice products in bathroom Minimal use of plastics Cat in bar.... sweet and added homeliness( a notice about it would help) Staff always asked about any allergies in ordering food

Mildew in spa changing rooms and in glass in swimming pool Jacuzzi too vigorous Staff not feedback in complaints No one answering phone quickly Cat in the bar.... no awareness of guests fears of animal or any allergies A couple of really drippy disinterested staff Staff member had dug in reception which was cute but was in the way of the checking in process

Very clean , staff very helpful , parking easy

Original room too small but moved to a much better room near the spa without extra charge or fuss