Quality Inn Palm Springs Downtown

Bad toilet & bad customer service

Three location was nice

I didn’t like that it was supposed to be a special weekend for my girlfriend & I, the toilet didn’t work which was extremely embarrassing for her who found this out as she tried flushing it after using it. We went to the front desk to seek a solution only to find an extremely tired and unfriendly rep not caring for The problem, he said he had one more room which was 2 beds and not what we wanted. Then yo make matters worse his attitude towards it by saying “ I won’t charge you more “ as if he was doing us a favor, by inconveniencing us with the relocation . Overall bad and upsetting experience

Mattress quality was poor bed was very squeaky

Nice staff , but comically bad!

This hotel is outdated, lacking in amenities and decor Top ten worst hotels I’ve ever stayed in.The room was supposed to be pool view ,it faced a wall! Parking was a disorganized nightmare . The room had a broken coffee maker a noisy frig that with a freezer covered in frost . Paper cups to drink from ( covered in plastic ) a slip of cutout paper for breakfast ( that I wouldn’t feed my cat ) and the worst was The loudest sound permeating the room at 630 am That was never explained . Sounded like construction or ale complete with wall shaking and other guests banging on walls for it to please stop. I asked front desk what was happening ?!.... renovations , power cleaning ... a plane landing ? ..... reply ‘.... don’t know must have been the PIPES!’

The front desk clerk Tom