Niagaran putoukset hotellia

Plussat: Breakfast was good and location was a plus.

Miinukset: We stayed there because of some of the perks which were misrepresented on their website. It said they had 1/2 price bottle of wine on Tuesday night, Ladies night on Wednesday night and entertainment on various nights. We were told by the bar manager in a rude fashion these amenities did not exist. If you advertise on your website, then you must honor what you offer. Was told by rude bar manager that amenities stopped 2 years ago.

Plussat: elegant rooms; nice view from the lounge on top of the hotel; very friendly and helpful staff; very convenient parking.

Plussat: I love the feel of the hotel. The oldness of the building, the architecture. The rooms are amazing. I loved that it was walking distance to the falls and the casino. My favorite part was the jacuzzi tub!! This thing was huge! I also enjoyed the valet parking. Very easy and convenient

Miinukset: Breakfast is a little late. 730am. I wake up early. Not really a problem,, I just ate somewhere else.

Plussat: Rooms were big and bed was comfortable. Building has a great view of Niagara Falls and is the tallest hotel on the U.S. side of the falls. The staff was very nice.

Miinukset: Its an old building, and some areas are not cleaned very well - like the air vents and floor in the bathroom. Neither had been cleaned in years. The building has a cool design, but it needs some cleaning to really shine.

Plussat: The hotel is amazing. Location is everything and it is perfectly situated to quickly get to goat island and within walking distance of the maid of the mist and the official visitor centers. This hotel is very unique not your experience where you go to the doubletree and it's the same decor at any location. The building is beautiful built in 1929. The staff is very helpful except one or two people but that's anywhere. I got some excellent information about when to see attractions. They valet your car in a secured lot which alleviated alot of stress knowing my car was safe from vandalism. The rooms are spacious the best part is that you barely hear hallway noise (we were across from the elevator) and noise from neighbors is nonexistent my favorite part was the bathroom the spa tub was to die for. They let you use these awesome robes which are available for purchase. They provided a kuerig and real cups not crappy disposable ones. Also they have free wifi and cable channels on the TV. They beds are amazingly comfortable. They serve a great breakfast we always got there very early and never had a problem with food or coffee shortages. The don't really change what they serve but what they do serve is really good and I don't like breakfast food. The bar area is very nice. Overall this is a very comfortable unique hotel. It is great for honeymooners like my husband and I. Not very crowded. There is no pool and not many guests brought children. It's an adult atmosphere which is what we were looking for.

Miinukset: The idea of a green hotel is pretty awesome until you realize lighting is super dim but this adds a certain ambiance and romance so it's also pretty great. also the lights would turn off if motion wasn't detected. They tell you you can see the fireworks and the falls from the lounge on the 19th floor. Just be happy with looking at the skyline.which is pretty spectacular You can really only see the back of the falls illuminated and the fireworks are only about 5 minutes.

Plussat: Everyone was super friendly, the hotel was in great location we walked everywhere, while they valet parked our car for us, breakfast was so yummy and I would highly recommend this hotel

Plussat: Breakfast was outstanding, great coffee! The lobby was beautiful and great views from the observation area. Clean, comfortable bed. The cookies and milk was a sweet touch.

Miinukset: The workout room could have used cleaning supplies. No water available to drink. TV (or remote) wasn't working.

Plussat: The entire experience was the best we have had at a hotel in a very long time ! 10+ in every way . We will come again and recommend the Giacomo to everyone. The breakfast was awesome the building impressive the room fantastic 10+staff

Miinukset: Nothings awesome

Plussat: Staff and euro style room

Miinukset: No

Plussat: Receptionist were super helpful & answered all of our questions.

Miinukset: N/A

Plussat: The breakfast was great and the staff was super friendly. The location is walking distance to several restaurants.

Plussat: Great location

Plussat: Very nice house, actually you can spend half a day exploring all they have inside, the books and litterature about Niagara falls, all while lyuing in a cosy outside terrace. The fridge was literally full of food! We ate eggs (very fresh), drank orange juice and made a french pressed coffee. Coffee was great (I have to admit I added lots of coffee and only half water ;)). Perfect location, quiet neighborhood, parking and 10 minutes drive to the Falls. Nice and clean bathroom with all possible shampoos etc. Quiet and efficient air conditioner. We were delighted!

Miinukset: Adding an espresso coffee machine would be nice ;) But really everything was really perfect, we did not want to leave :) Relaxing in the backyard was really nice :) Had hard time to go :)

Plussat: Excellent location Well stocked kitchen to cook your own breakfast Parking garage off the street

Miinukset: The heating was broken, so we were handed portable ones that were okay. Other than this everything else was good.

Plussat: Clean room and friendly host

Miinukset: More places to hang clothes ( hooks) Bed is too soft for me

Plussat: The neighborhood was nice. Interior tasteful and well appointed. The electronic locks were convenient and easy to operate. Nicely stocked kitchen.

Miinukset: Floor squeaked in bedroom and bathroom. Could use a bedside lamp.

Plussat: Breakfast was awesome

Miinukset: N/a

Plussat: Just perfect

Miinukset: Squeeky floors

Plussat: WE did not have time to make breakfast and no one there to make for us.

Miinukset: Again no one there to meet us and no one to cook breakfast

Plussat: The room was really clean and I was surprised with variety of choices of food for breakfast, I liked shampoo, conditioner and all another stuff in the bathroom, my husband really liked garage option for our car

Miinukset: I would like to have more hangers for clothes in the room , and light near bed

Plussat: Everything!

Miinukset: Nothing

Plussat: A lovely home away from home. Highly recommended.

Plussat: very substantial selection of breakfast items. Fastest and friendliest check in and check out ever

Plussat: Location

Miinukset: N/a

Plussat: Location was very convenient! Comfortable bed and great staff

Plussat: This would have made a nice romantic get away if had a pool and spa.

Miinukset: No pool or spa.

Plussat: Location,location and location

Plussat: Amazing location!!

Miinukset: The continental breakfast was subpar.

Plussat: Breakfast was many choices including yogurt. Staff was very helpful. Room was clean and comfortable.

Miinukset: Few eating facilities in the area - had to drive about 15 miles to find any shopping or fast food.

Plussat: The staff was great and very friendly and accommodating. I stayed with two family members and they easily and happily split our bill in thirds which was awesome! Proximity to the falls and near the main river! Everything was close . Bed was very comfortable Room was clean parking was very easy!

Miinukset: I found a long black hair and a dead bug in the bath tub. I didn't bother to say anything to anyone everything else was great!

Plussat: Breakfasts were very good, a lot of varity, just alittle crowded. We were there a few years ago, and the breakfast area was better laid out.

Miinukset: I came home with a few items of clothing missing. I called the hotel and they just kept putting me on hold.

Plussat: Perfect location for the falls. Staff were lovely. Would highly recommend this hotel.

Plussat: Room was clean and comfortable. Breakfast was very good and very well kept up.

Miinukset: Because of the rain, the satellite was out on the tv. Suggest changing to cable.

Plussat: the room is so sound-proof that it allowed us to have good rest.

Plussat: Yes, breakfast was good.

Miinukset: Bigger breakfast room. So many people in a small area

Plussat: The complimentary cookies!

Miinukset: The maintenance in the front entry way

Plussat: Verry clean rooms and facilities.

Miinukset: Quality of the Coffee.

Plussat: Beds were comfortable, the location was wonderful.

Miinukset: Several times they would run out of a food item with no one to replenish at the breakfast buffet. A spill was not cleaned until a customer advised them of it. Our bathroom floors not cleaned each day in our room. Our door was open on 2 occasions when we returned to our room. We were not informed about the complimentary tickets the hotel had for the trolley when we checked-in. Housekeeping staff not security conscious. Cleaning staff mopped the front lobby near the front desk and lobby leading to the outdoor area at a time when several people could have slipped (safety hazard).

Plussat: Room / bathroom was clean and good condition. Friendly staff. Free coffee 24X7.

Miinukset: Limited Parking. Breakfast area too small for large # of guests. Instead of home style toasters, commercial grade conveyor needed. Breakfast area flooring very sticky.

Plussat: There was a lot to eat!!! All very good!! Staff was friendly. Thank you for everything!!!

Plussat: Excellent choice. The staff was extremely nice and helpful. We had large and well equiped room, with very comfortable beds, big bathroom and huge TV with lots of choices. Indoor swimming pool opened late. Nice breakfast. Close walking to the falls. Great value for the money!

Miinukset: Nothing

Plussat: Staff were very good, attentive and welcoming.

Miinukset: The breakfast area was small for the number if rooms and we found it difficult to find seats. Hotel was busy and should have better larger facilities.

Plussat: Staff knowledgeable and friendly.

Miinukset: Towels are older

Plussat: Not helpful

Plussat: We liked the all day coffee bar and cookies in the evening.

Miinukset: Our view out of our window was if the back parking lot dumpster.

Plussat: Quit clean

Miinukset: The pool was small and water looks not clear water.

Plussat: standard cont. breakfast.

Miinukset: lack of some foods and temp. of food. Some luke warm

Plussat: Staff was very friendly. Breakfast was great. Location was within a perfect distance from Niagara Falls.

Miinukset: Just something minor - our room had ceiling damage that had not yet been repaired.

Plussat: Room was clean and good. Bed too was good.

Miinukset: Nothing I can think of

Plussat: I will be definitely use them again . Very friendly people clean n peaceful ..

Plussat: Ambiance and all the stuff are very accommodating

Miinukset: Breakfast selections somewhat limited, as was the seating. Did not like having to ask for fresh towels when we learned no housekeeping would be coming by for 3 days. Luckily, we only stayed for 2 nights.

Plussat: Room was updated with a nice size bathroom. Staff member filling breakfast was super nice and friendly.

Miinukset: Staff at front desk was not helpful or friendly. We found several linens with debris and hair in them, including our sheets.

Miinukset: The price. We paid way too much for a basic room with 2 beds.

Plussat: The room was clean, the staff friendly and helpful.

Miinukset: Not much tour and excursion packages. The free shuttle was located across the busy highway, we had to run across to get to the other side. That was not fun and dangerous. We had to ask several times for a schedule for the free shuttle.

Plussat: Easy to get to location with a free trolly pass to the falls. It is nice to not have to drive into the labyrinth of downtown Niagara Falls. Great area to explore and walk around in, beautiful.

Miinukset: The instructions about how to get to the trolly stop(it’s like a bus stop) was a bit vague.

Plussat: Everything!

Plussat: Comfortable room, large TV, excellent breakfast and endless coffee from reception.

Miinukset: Staff unaware of our booking. Had to change room due to exterior road works.

Plussat: Bed comfy, room clean, breakfast good, lobby was inviting, wash/dryer services, close to Niagara Falls State Park.

Miinukset: More chairs in pool area, no hot tub.

Plussat: Room and hotel close to main road

Miinukset: Small pool

Plussat: Everything else was fine.

Miinukset: The bed was seriously hard as a board! I had booked a 3rd nt prior to going to sleep the first nt and I got out of bed in serious pain and unable to sleep and immediately cancelled our extra night! If you like a rock hard bed and pillows that go flat and puff out from under your head and dont give you support then everything else at this place was fine. Very close to the falls and outlets and other sights, close to dining. Breakfast was ok, mostly carbs but had a different omelet and meat daily-which was more than some continental breakfast offerings. I just wish I could have had some restful sleep the 2 nts. -and no, benadryl didnt even help!

Plussat: The breakfast was ok, but there was no seating, it was completely packed! They kept running out of stuff, understandably so, it was difficult to keep up with.

Miinukset: Musty smell in the room, and it felt very moist in there.

Plussat: The front desk staff was very friendly and didn’t mind answering questions!

Plussat: Very comfortable

Miinukset: Pool too small and it was not heated

Plussat: The bed was super comfortable. The breakfast had a variety of foods to choose. The location was perfect. And the staff was outstanding.

Plussat: The room was clean and comfortable, the staff friendly, and the breakfast delicious.

Plussat: The room was spacious and clean.

Miinukset: The location was a little farther than expected and the price was more than I would have liked to have paid.

Plussat: Breakfast was really good

Miinukset: The view suck

Plussat: Great location off the interstate and close to shopping. Large rooms that we very clean. Breakfast in the morning had a lot of options (eggs, bacon, cereal, bagels, waffle maker, several juices and coffee). Free parking with lots of restaurants nearby.

Miinukset: No, not unless your spoiled.

Plussat: The breakfast

Miinukset: N/a

Plussat: Room and bathroom was clean but smelled like mold. Coffee was good, so was oatmeal.

Miinukset: Mattress was too soft. Eggs and bacon for breakfast were tasting like plastic!

Plussat: That the hotel was close to everything

Miinukset: The first room was nasty and the second room was also I had to clean the room myself because I was tired and didn't want to look at anymore rooms

Plussat: Location and cleanliness was good. Parking was free. Breakfast was excellent.

Miinukset: A thoughtful addition could be microwaveable plates/cups as it is hard to use the microwave otherwise.

Plussat: Attitude of the staff. Very polite, well behaved.

Plussat: I liked that it was a peacefully quiet facility! The rooms were a nice size, the bed was comfortable. The bathroom was spacious and the shower came with Paul Mitchell products, which is a plus for someone who might have been rushing and forgot to pack their hair and body wash. Staff was friendly too! The breakfast was wonderful even though the hot food could have been a lil bit hotter than what it was.

Miinukset: I didn't like the fact that there wasn't a restaurant on the premises. Nor was there room service!

Miinukset: Had to evacuate twice. Once for fire alarm once for carbon monoxide alarm at 3 am. Room dirty. Shower curtain filthy and another customer yelling about bed bugs in his room. Will not stay here again!

Plussat: Clean. New. Quiet. Comfy beds. Good location to get to Hyde Park hockey rink.

Plussat: nice hotel, parking available, possibility to leave your car at the hotel parking after your check out

Miinukset: unpleasant waiting in a queue at the breakfast because of insufficient breakfast equipment use of plastic cups, plates and cutlery

Plussat: It was very clean. The breakfast was really good. The Falls were within a 15 minute walking distance. The room was big and spacious. I was really happy with this hotel.

Miinukset: Not a big issue but something to point out. I was in a room right next to the elevator. The elevators make a very loud chime every time it opens to pick up passengers. With the TV and air on, I could not hear it. At night it can be heard but luckily not many people are taking the elevator down that late.

Plussat: If there is anything that I had like to commend about my stay in this hotel is its overall cleanliness. The bed is comfortable to start with and the duvet, the linen, pillows and towels are all fresh and clean.

Miinukset: An aquafina bottle is $2.00 that you have to pay at the reception, to the same person who also checks in guests ; better if all these items will be at the vending machine instead. 24-h gym facing the Indoor pool seems a bit odd. Hotel Location isolated.

Plussat: Hotel room and facilities were excellent. Person at front desk acted like she would prefers there weren’t any hotel guests

Miinukset: Staff

Plussat: Location and price

Plussat: Great customer service. Enjoyed talking to the owner. Gave great advice on where to eat. Loved the restaurants they suggested. Good advice on what to do at Niagara Falls park.

Plussat: Very Nice easy to get to place! The Manager was very pleasant, friendly, and welcoming.. It was refreshing to go somewhere and stay and and not have to pay an extreme amount of money to get close to Niagra falls..location was great

Miinukset: Only downside I would say is that there was no coffee available in rooms or a continental breakfast..but there are more than adequate breakfast places nearby..#Nelson's is wonderful place...all in all good affordable family place to stay imo if you're checking out the falls..but not so much if You're into a more Romantic luxury type place..You'll need to spend more $$$near the Falls somewhere lol

Plussat: Niagara Falls Bound! ❤️

Plussat: The owners are pleasant & very helpful. The TV service was limited but the room was very clean & the beds are quite comfortable with extra pillows. Also a great view of the fire works can be seen from several locations at once for the 4th of July. Just minutes from the Falls & Canada. The best place to eat is Nelson's diner which is a couple doors over from the motel.

Plussat: Everything

Plussat: Everyone was nice and room was cleaned everyday they gave us access to a grill for all our cooking needs everything was great

Miinukset: Bathroom could use some updating

Plussat: The host is really nice and friendly and she explained me all the niagara attractions very well. She also helped me with how to go and see these places. The room was recently renovated. Its a quite and clean motel on the riverside. I really enjoyed the view.

Plussat: Very clean, nice and safe location short drive to the falls. Old fashioned motel that we were so happy to stay. We sat by the river - gorgeous!

Miinukset: Nothing

Plussat: The room was comfy, clean, spacious. It had a microwave and a fridge. Location is great, it is close to the falls, but quiet and safe. Local shops and cafes / restaurants nearby if needed. The owners are really nice and so helpful. Any questions just ask. They gave me lots of cold water after my long ride and answered all of my questions. I bet I would have gotten tea if only I had asked.

Miinukset: If there is a downside it is that there is no tea or coffee facilities in the room. Only an issue for traveller like me who is in and out. WiFi signal poor. Again, only an issue for foreigners who rely on WiFi in hotels to plan the next stage of travels.

Plussat: The staff were extra friendly and helpful.

Miinukset: I know there was some construction in front, outside didn't match the nice rooms. Tons of weeds.

Plussat: Great friendly staff with good tips for local sites. Excellent location close to Niagara Falls.

Miinukset: Nothing.

Plussat: The location of the motel is really good. Right on Niagara River and about 15 mins away from the Niagara Falls State Park. The motel is also reasonably priced. The staff, Kathy, was really helpful. Since we were traveling with an infant, we had requested early checkin and a kettle to warm/ boil the water. We were given early checkin and a kettle was provided. The room did have a microwave, a refrigerator, TV.

Miinukset: The rooms were on the smaller side. We were traveling with a family of 4, along with an infant, definitely felt the lack of space. There were a lot of spiders and cobwebs on the property. While the rooms didn't have any cobwebs that we could observe, there were definitely a lot of them outside the room. The bathroom door couldn't be locked from inside (may be it was just our room). Since our room was on the outer periphery of the property, we weren't able to connect to the WIFI.

Plussat: They owners were adorable. They made every effort to make us feel welcome!

Plussat: I loved the hospitality shown from our hosts. We enjoyed our coffee every morning on the porch and the breakfasts were delicious. Very quiet and peaceful ❤️

Plussat: Owners were very nice and we enjoyed the time there very much. Within walking distance of the Niagara Falls.

Plussat: Absolutely the most adorable place. Highly recommend staying. Very friendly family. Fancy Home made breakfast. So pleased!!!

Miinukset: Leaving this place

Plussat: The owner of the home was lovely. She shared stories and was very personable. Food was very good. The home was walking distance to the falls.

Miinukset: A little crowded in the room, but we had a nice balcony.

Plussat: Owners very helpful and friendly. Great breakfasts with ample food. Rooms very clean and comfortable

Miinukset: No tv or frig in room

Plussat: The eggs at breakfast were beautifully cooked and the whole breakfast very nicely presented. The bed was really comfortable. Very clean.

Miinukset: It would have added to an enjoyable stay if there had been an area where guests could make themselves a drink of tea or coffee.

Plussat: The hosts were amazing. Every detail was taken care of for us.

Plussat: The butler house was beautiful. I'm a bit confused as to why I paid the price I did on kayak.com compared to the prices on the butler houses website though. The house is clean and quiet. The owner was amazing and friendly. They suggested walking around the neighborhood to sites of interest and honestly some of the neighborhood seemed a bit ghetto.

Plussat: Very friendly, helpful owners. Location perfect with walk distance to all Niagara Fall attractions.

Plussat: Location. Great hosts. Yummy food.

Plussat: I liked the fact that we were able to catch the bus in front of the hotel.

Miinukset: first of all I had to wait 45 minutes to get checked in. My reservation had the wrong dates, The clerk was not the most friendly of All, the bathroom had hair and there was dust everywhere. I guess you get what you pay for.

Plussat: Rooms we clean

Miinukset: To much chlorine in the pool, could use more for breakfast, more lights in the rooms

Plussat: Bed was comfortable. Shower was great. Friendly staff. Breakfast was good

Plussat: Rooms were adequate and clean. Breakfast made it that much more valuable to me.

Plussat: The breakfast starts early in the morning. We arrived late at night and the person at the fornt desk was just funny and amazing.

Miinukset: Everything was good

Plussat: Nice hotel. Clean room. Little away from Nagaraj falls but provided free Bus tickets by Hotel Management.

Miinukset: Comfortable stay.

Plussat: Found hotel with little trouble even though it ws raining, the area appeared safe but was fringy. We drove through some less than sterling. GPS finally started working again . The staff were friendly enough and check in and out was simple. Food in the morning was good, Waffle irons (3) was awesome no waiting. Scrambled eggs and some little round sausages with american fried potatoes

Miinukset: I had asked that the fridge be turned on as wife has meds need to stay cold was barley cold so disappointed

Plussat: I chose this hotel for the price. It met, or slightly exceeded my expectation. The breakfast was better than I expected. No complaints.

Miinukset: Missed a hair blower.

Plussat: The room was clean and shower pressure was great. Breakfast was also great especially the egg round (not overcooked/rubber taste) also thank you for having healthy alternatives. The location was awesome and catching the trolley to the falls was the best part. Thank you for letting us leave our car in hotel parking lot even after we checked out. It was great to have the trolley drop us off at night to the hotel and head back to Rochester NY.

Miinukset: The right bed fitted sheet had a small blood stain

Plussat: Breakfast and location

Miinukset: Room size is too small. Bathrooms are outdated and no microwave in the room.

Plussat: The room was very clean and beds super comfy. The Breakfast had more options than I expected and it was delicious. The staff was very friendly and helpful. I will definitely be back.

Plussat: The staff was very good and they served good breakfast which was included in the room tariff.

Miinukset: The bathtub was slippery and the water drained slowly. Other than that everything was fine.

Miinukset: They have too many extra charges, i have never seen any hotel charging for parking when we book the room with them. We already pay for the room and they are supposed to provide parking for the person who is checking in at their place.

Plussat: It was a great place to stay when you're in Niagara Falls, very clean hotel and the staff were all friendly. I like the fact that they also gave free cookies at the reception.

Plussat: My room was excellent the staff was very helpful i was on my.honeymoon and they just made it amazing

Plussat: Staff was super friendly, helpful and accommodating!

Miinukset: Bottom of the king bed stuck out from the mattress and I hit my shins on it several times!

Plussat: The place was great! The restaurant and bar in the hotel were amazing. The fresh baked cookies were delicious.

Plussat: At check-in the lady named Caroline was very helpful and gracious. We need more people in the world like her.

Miinukset: Free parking. I did not notice it when I booked and was surprised to have to pay $15 for parking. I will pay more attention to that the next time I book.

Miinukset: You sold the hotel out to a Barcelona training camp so turned up to 300 screaming kids. They seem to be having a good time however. If you’d let me know this - I could have chose again for a relaxing stay. The pool was chaos and the sauna filled with kids. Good luck to them all btw!

Plussat: Location was nice close to falls food was great

Miinukset: Extra fees like parking 30.00 for 2 days

Plussat: The location is perfect. A medium walk to the falls. The bathroom was very modern with a fantastic shower. The pool was also very nice. And, we had a great experience for dinner.

Miinukset: I didn't like the high parking fee.

Plussat: Beautiful hotel, friendly helpful staff.

Plussat: Comfortable and River’s view

Miinukset: The staff over charged us.

Plussat: Wow!!! What an experience! We got an upgrade to a room with the river view and Jacuzzi tub. It was amazing. A modern clean hotel with friendly staff. Who can beat those warm cookies! :)

Plussat: The staff was attentive and friendly, they tried to solve the problems

Miinukset: The breakfast was a terrible experience. We were looking for a hotel with a breakfast to make mornings easier, since we were traveling with little kids. Turned out it wasn’t a buffet style breakfast, but made to order. Only 1 person was working in the cafe doing it all for the whole hotel! (taking orders, cash register, fixing coffee, making food and serving! Poor lady). We wasted over 2 hours for breakfast and were very stressed. Hotel refunded us for it, so it ended on a positive note. But terribly managed area. Skip the breakfast

Plussat: I like the size of the rooms and the designs.the TV was good size. And close to the highway and the falls.

Miinukset: Well for starters there was not enough towels to accommodate my girfriend and 3 kids . And she told me the refrigerator was dirty, and have to paid 10 dollars a night to park at the hotel, really? That was not a pleasent surprise. I've been to many hotels and this is the first that I ever had to paid to park on their property...

Miinukset: Cleanliness: The bathroom was not properly clean, more considering that I was paying $400 per night for a 5-people room Breakfast: It was not included on my room rate ( I knew it in advance, but it is not fair after paying $400 per night ). Additionally, the breakfast menu options, even paying for them, were poor and expensive. There was only the poorest Starbucks version I have ever seen in the States, and I have been in 49 states so far ( only Alaska pending ). No other option was available, and this is not acceptable for a hotel with $400 room rates per night.

Plussat: Place was very clean and amenities were great.

Miinukset: First hotel that I’ve ever been to that charges to park in their parking lot. Staff personalities weren’t very welcoming.

Plussat: Staff were very friendly and helpful

Miinukset: The bed and pillows were uncomfortable

Plussat: Best value for money, excellent service. etc.

Miinukset: they charged for parking one night 10$. that I do not like it.

Plussat: Great architecture, spacious rooms. Close to the Falls.

Plussat: It was neat and clean. The room was spacious.

Plussat: Very clean and big

Plussat: Staff was professional and kind Very impressed with everything

Plussat: Fabulous hotel. Incredible facilities. Superb rooms. Best value for money during our whole trip.

Miinukset: Leaving.

Plussat: The Three Sisters Restaurant was excellent at all hours of the day and night. This includes both the staff and the food. Swimming pool and hot tubs are excellent. Room was excellent. View was very very good.

Miinukset: (1) My first two nights I ran a bar tab to my room. The third night the bar claimed they never do that and demanded to hold my credit card. When I went to retrieve it they couldn't find it. I finally did but found fraudulent charges on it made by your staff. (2) On the night of September5/6 the male Roulette dealers and their male boss were rude, nasty and very unpleasant. I won't play now if they're dealing. One (I think) is named Mike but not totally certain.

Plussat: It is very close to the falls if you don’t mind walking for 10 minutes, otherwise you can take an Uber, it will be very cheap, cheaper than parking! We decide to leave our car in the hotel! Restaurants are good! Buffet was good! We stayed in the corner bedroom you can’t see the falls from there but the view still very nice! Bathtub is a plus! People there are very friendly, is something that you can notice right away!

Miinukset: The smell of cigarettes! We decided that we are not coming back to the same hotel next time because of that! I saw the other reviews complaining about it and I thought people could be exaggerating, but if you don’t smoke you can smell cigarettes everywhere! Even in our room which was in a non smoking area in the 20th floor! The smell is always there, restaurants, rooms, lobby and if you want to go to the buffet u have to pass through the cassino area which I couldn’t stand, so many people smoking! I think that the smoking area of the cassino should be separated, but it is the opposite, the non smoking area is separated from the hotel, and the smoking area is next to the restaurants! That is a huge no no! By the way, we don’t play! We just wanted to visit the state park!

Plussat: the casino was fun. Was close enough to walk to see attractions.

Plussat: Location

Miinukset: The room smelled of cigarette smoke

Plussat: Everything

Plussat: We had a pleasant stay! The room was big, very clean and we had a lovely few at the falls (well it's not exactly at the falls, but you could guess where they are ;) ). Check-in was super quick and the staff very friendly. The casino is nice and the buffet very good. Highly recommend this place, when at Niagara Falls. You can walk to "maid of the mist" and falls view in 10 to 15 minutes. Parking is free!

Miinukset: That you had to show you passport. ID was not enough. So I had to have my passport with me all the time to enter the casino. Usually I like to have it in the safe. An you were not allowed to smoke in the casino everywhere. Which may just annoy me as a smoker ;)

Plussat: Really, the best hotel in Niagara falls on american side

Miinukset: We have found in refrigerator old frozen dry fruits from previous guest, so nobody open the doors in the room during cleaning

Plussat: Was able to see the fire works from the room

Miinukset: Unable to see the falls from the room, but had a great view of the city.

Plussat: The hotel was absolutely beautiful! I loved the bathroom, vanity, shower, etc. Every little detail was perfect. Easy check-in and out as well! Will go back!

Miinukset: Nothing

Plussat: Location, standard and clean

Miinukset: Smoke in the casino

Plussat: We checked into a double bed room for 2 nights and the room was spacious with a view of the Niagara. Rooms were clean and bathroom was same. There is ample parking space and we used it without any charge or difficulty. The casino is large and we had a good time. Sleep quality was good

Miinukset: The restaurants would not give a take out, which was surprising to me. We had to then order and pack up on our own. At the Casino drinks on the table were on a snails pace and had to sometimes wait for over 30 minutes for a refill.

Plussat: I liked the location best.

Miinukset: I did not like the breakfast that was served. It was not very good. There was not much of a variety, and what was served was not very tasty..I didn't think that the pool and sauna was as clean as it should be.

Plussat: Bed was very comfortable! Temperature was easy to control. It was wonderfully quiet. Had easy access to the falls.

Miinukset: The room was clean, but all the carpets either need to be cleaned or replaced

Plussat: Location

Miinukset: Rooms had some broken tiles.

Plussat: Clean and BEAUTIFUL

Miinukset: There is nothing which we did not like.

Plussat: The location was amazing. The shopping strip was so close which we appreciated a lot. The staff were friendly, and we enjoyed how clean the hotel was. We would recommend this hotel to family and friends.

Miinukset: The hallways did smell like fresh paint and it was a very strong especially in the main hallways, but other than that everything else was enjoyable.

Plussat: It was nicer than we expected, extremely clean, and had a pullout couch which is great for our bigger family.

Miinukset: Nothing!

Plussat: What a way to spend a wonderful weekend get away. Excellent breakfast. Clean rooms and comfortable beds. Great staff.

Plussat: Super comfortable beds!

Miinukset: Bathroom had hairs on the floor.

Plussat: The friendliness, and cleanliness

Miinukset: The TV channels

Miinukset: The carpets were stained, not clean.

Plussat: Clean and staff very nice

Miinukset: Couldn't get strong enough signal to connect to Wi-Fi.

Plussat: Layout of room

Miinukset: Breakfast area too crowded didn't flow

Plussat: Proximity to attractions

Miinukset: Would prefer feather free bedding as default due to allergies

Plussat: location is excellent. Walking distance to the falls. comfortable bed, clean sheets

Plussat: Nice staff

Miinukset: Unpleasant smell; shower partially clean; linens seemed “freshened” not clean

Plussat: Rooms are good.

Plussat: The breakfast was outstanding, as was the location. Location was the main reason we chose the hotel.

Miinukset: Restaurant choices nearby were not good, but I know that is not in your control. However, if we had known that, we might have booked elsewhere.

Plussat: Bed was excellent

Plussat: The bedroom was clean and the bed was great

Miinukset: Everything

Plussat: The location of the hotel to Niagara Falls Park was within walking distance and the border to Canada was within walking distance. Pool area is really nice and inviting.

Miinukset: On our first day the lights went out completely right before us leaving to go out to the park. They were back on when we came back at night. Second day fire alarm was set off from TGIF we had to evacuate the building but was told to go back to building everything was taking care of. Hydro spa wasn't anything special like the brochure seemed. It's all a self serve spa with machines so they aren't being cleaned after you use them for the next person. Door Access to spa wasn't working staff member helped us in. Oxygen mask were dirty and there wasn't a new supply set out.

Plussat: Parking

Miinukset: Carpet seemed thread bare in halls

Plussat: From desk lady from houston is super awesome

Plussat: location was great. Starbucks in the hotel was amazing. having two restaurants available was nice.

Miinukset: rooms need updating, disappointing for the cost of the room. Parking was a pain, getting validation every time was an inconvenience. hallways very noisy, could hear everything people said as they walked by.

Plussat: The staff was extremely friendly! The hotel was probably the cleanest hotels I have ever stayed at. Enjoyed the room on the top floor that had the snacks in the early evening and breakfast in the morning.

Miinukset: Can’t think of a thing.

Miinukset: Bed was uncomfortable, as were the pillows.

Miinukset: Not sure if there was a mattress on the bed. Felt like I was sleeping on a box springs

Plussat: Everything about our stay was great! Owners were super awesome.

Miinukset: Nothing!

Plussat: Very lovely room, and an amazing value for the price. Staff was friendly, place was cute.

Miinukset: Continental breakfast was pretty sub-par, but you have a fridge and microwave in your room, so it doesn't matter very much.

Plussat: Great Location and layout. The motel is family owned and they ensure personal touch to the services they provide. The owners are jovial and ready to helo and guide the tenants. Would definitly stay with them during my next visit

Plussat: The staff was kind and accommodating, the room was outdated but clean.

Plussat: Door to bathroom was a little weathered. Shower tub was older and worn. Everything was clean and neat. Very comfy for the price. Nice property extremely clean and neat.

Plussat: B.fast was pastry & coffee juice

Miinukset: B.fast..room size beds one side against the wall

Plussat: Lot's of elec. outlets in room

Miinukset: VERY poor lighting, toilet cycled fill unless I fussed with the flapper

Plussat: Fairly clean. They did give information on how to get around. Rooms are small, but it's an old hotel. Not an issue. Beds are fairly hard, but okay. Room had microwave and refrigerator. Cannot comment on the pool as it was closed and covered. Property looked well maintained. Plenty of places around to eat.

Miinukset: Poor wifi. When I went to their office, twice, they seemed irritated that I insisted there was something wrong. Standing in their office I got perfect wifi. Back in the room, nothing. They kept saying if something was wrong, everybody would have complained. I felt like I was being called a liar. The router is outside my door, he said. The router has issues, then. So, our stay was without internet connection for my wife's computer. Also, no sockets to plug anything in. Lamps should be upgraded to include this, for phone chargers and such.

Plussat: It was a nice and decent stay.

Miinukset: A bit pricy for the quality. But that probably is to be expected in Niagara Falls.

Plussat: Nice family atmosphere

Miinukset: nothing that I can think off .... nice people and great comfy room !!i