Niagaran putoukset hotellia

Plussat: Great room! Great staff! Great location! And Great food!

Miinukset: Loved everything!

Plussat: Everything was fantastic. The location, the room, the jacuzzi tub. The hotel is very quaint and the breakfast was amazing. I loved this hotel.

Plussat: Excellent location

Miinukset: No family room with 2 queen beds

Plussat: “Terrific”, “spacious”, “quaint”, “nice” and “recommended”! These are the words our family used to describe our experience at the Red Coach Inn. The location was conveniently located near both sides of the Falls. Walkable- weather permitting. Staff were exceptional from check in to check out! Restaurant was also quite good.

Miinukset: Our only recommendation would be to convert one queen size bed in the Victoria Suite to a king size- space permitting. Queen beds were comfortable though.

Plussat: The staff was friendly and helpful The dining room is wonderful with a view and a warm fireplace Breakfast was very good and dinner was good The little touches like music on in the room and the welcome snack were very nice

Plussat: Location.

Miinukset: Mattress is very plush and I prefer firm ones.

Plussat: The location was perfect. The breakfast was huge and delicious.

Miinukset: No

Plussat: The location was great, across the street from the upper rapids and the state park. The suite was nice, with two separate bedrooms and bathrooms (one of them en suite), a full kitchen, and a large living and dining room. Under disappointing circumstances I was wryly amused by the heart-shaped garbage basket.

Miinukset: I booked a suite as a special splurge for my family’s Niagara stay, after reading about the food and wine waiting in the room, looking at the photos, and reading the hotel’s description. When we arrived, tired after a long day of driving, I found a small bottle of Spumante, no food whatsoever, and not even the bottled water promised in the room description. I walked into the master bedroom and flipped the light switch—nothing happened. I walked to the nightstands, and found that only one of the two lights worked. The living room light switch similarly did nothing. The next morning I went to the front desk to report these issues. The staff apologized, but were unwilling to adjust our bill or otherwise compensate us for their failure to provide the supposed benefits of our expensive room. They asked if I wanted them to give us the food and water to go, which I politely declined, as we were about to walk around the falls for a long, hot day. When we checked out, however, they pressed a package of cheese and crackers into our hands, despite my having said no. We had no choice but to leave this in the car for the day, where it inevitably spent too much time hot for us to risk eating it, and went to waste, forcing us to dump it at our next night’s lodging. Both times I went to the front desk it was unstaffed and I had to wait for someone to notice me.

Plussat: The location was wonderful ! It was right across the street form the river and a block from Niagra Falls. The room had cheese and fruit ,water and wine in the room when I checked in with nice music on. The breakfast was great! It was quiet and parking was right in front of my room. I would come back again and recommend the hotel to my friends.

Miinukset: check in took a bit long.

Plussat: Location was fantastic. Staff was exceptional. Was not aware that cheese and crackers along with champagne was part of the deal. Plus a free breakfast in the restaurant, which could have been anything on the menu.

Miinukset: Room service ends too early

Plussat: Location was perfect. Right next to Niagara River, American Falls, and Bridal Veil falls on Goat Island Right over pedestrian bridge & easy gentle walk. Accommodations were classic, as this property started in 1923. Excellent full breakfast was included.

Miinukset: N/A

Plussat: Location

Miinukset: Charge for parking and there is not even enough space for all guests.

Plussat: Location and the staff at the restaurant are good points.

Miinukset: The A/C in the room was terrible. It is an old A/C very noise and too warm as well. There is a central control that apparently did not control the old A/C on the other end of the room. So, we have to turn it off during the night so we do not feel like we were cooking and also could sleep with some silence but then we were kind of freezing. This was really disturbing.

Plussat: The location

Miinukset: I liked everything

Plussat: We like the fact that the hotel accommodated us

Miinukset: Nothing in specific

Plussat: Amazing stuff and amazing hotel..!!

Miinukset: I am OK with breakfast buffet but it should be better men Menu..!!

Plussat: Felt welcomed, treated very well.

Miinukset: Nothing really

Plussat: The location is perfect. A medium walk to the falls. The bathroom was very modern with a fantastic shower. The pool was also very nice. And, we had a great experience for dinner.

Miinukset: I didn't like the high parking fee.

Miinukset: Second time there and we just love it! Great staff, clean rooms, and good food.

Plussat: Nice place

Miinukset: Nice place

Plussat: Staff was really nice and helpful. The hotel has a beautiful decoration. Beds and pillows are super comfortable.

Plussat: The bed and bathroom were clean I Did not have to clean.

Miinukset: No improvement.

Plussat: Wow!!! What an experience! We got an upgrade to a room with the river view and Jacuzzi tub. It was amazing. A modern clean hotel with friendly staff. Who can beat those warm cookies! :)

Plussat: Proximity to attractions

Miinukset: Would prefer feather free bedding as default due to allergies

Plussat: Location and spa and TGIF

Miinukset: Booked a king room and got 2 double beds instead.

Plussat: We booked the superior king suite and loved it! The shower was amazing. The fireplaces added a nice touch during our snowy stay.

Miinukset: We paid $20 for parking in a parking lot that wasn’t full, we also weren’t told there was a parking fee or we would have parked elsewhere considering the emptiness of the parking lots around it.

Plussat: Close to many sites & shops

Miinukset: The tunnel was closed. The boys hockey teams were there. I didn’t get my $25 casino voucher.

Plussat: It smelled ‘Christmasy’ everywhere you went!

Miinukset: The $66 worth of additional charges on top of the nightly rate on booking.

Plussat: Located close to Niagara State Park

Miinukset: Toilet did not flush properly. They sent someone to fix it but would not give any type of refund.

Plussat: The bed was perfect. We were here to see relatives so didn’t take in all of the sites this trip but do at other times.

Miinukset: Guest were very noisy in the hall. Drinking in the hall

Plussat: The staff were extremely accommodating and any service was quick and on point. Rooms were clean with everything we needed. Hotel located in a great area close to everything we needed.

Plussat: The Staff were super friendly and always greeted you if you passed them. The room was quiet

Miinukset: The heater was a bit hot and cool which is normal for the type of unit used.

Plussat: From desk lady from houston is super awesome

Plussat: Very comfortable and relaxing

Miinukset: Parking outside

Plussat: price/location

Miinukset: a little outdated but adequate for purpose bathroom a little tight but again adequate for purpose

Plussat: Restaurant staff very good! Good service.

Miinukset: All was okay.

Plussat: Hotel employee at the front desk, was great !!

Plussat: close to falls, wonderful restaurant, very comfortable, and great staff

Miinukset: Flew in at 1:30 am. Cost quite a bit to get to it from the Niagara Falls Airport.

Plussat: Hotel employee at the front desk was very helpful! The room had a great view of the falls! And the restaurant serves delicious food at a great price!

Plussat: Hotel is very old. Bath tub is stained and air return in the shower room very dusty. Toilet is also very dated. Only one very slow elevator is wolf king. This hotel need a major renovation! Will never come back until they renovate the hotel

Miinukset: The rooms and everything on are very old!

Plussat: Staff is always friendly and accommodating

Plussat: The bed was comfortable

Miinukset: The room needed update for it to have brand name hotel the cleanliness wasn't good I wasnt happy

Plussat: Good location for the falls

Plussat: Location

Miinukset: Staff at check-in not friendly and did not resolve parking issue. Had to speak to another staff at checkout and the manager. Manager said she would reach out to me in an email but has not in over a week

Miinukset: Paying for the parking and the showers!! Loved the place!

Plussat: So close to the falls!