Paramaribo hotellia

Plussat: Great Food , Great CHEF - excellent breackfast . BANGA BANGA is crazy good testy !!! Great people in service ! Room extrimely clean . Giovanni at reception desk - top professional !

Plussat: Beautiful hotel in great location. Friendly and helpful staff.

Miinukset: Could have more shaded seats by the pool area.

Plussat: Room is better than the hotel's official pictures.

Plussat: The room

Miinukset: Breakfast was very poor this time!

Plussat: Everything was fine. Very good stay

Plussat: But the service and atmosphere was amazing!I will definatly be coming back....thumbs up!

Miinukset: Not a too gd location

Plussat: Th area is quite and safe to stay

Miinukset: The staff were excellent

Plussat: The appartement is well-equipped, the pool and jacuzzi were very nice and the garden is well-maintained. Wifi coverage and speed were excellent. Staff very helpful and friendly.

Miinukset: No restaurant or bar on premises, but supermarket very close by.

Plussat: Spacious apartment with a nice terrace and garden. The hammocks at the pool area were great. Friendly and helpful owners.

Miinukset: The decoration and kitchen equipment were a strange mix. Not much to do in the direct vicinity - really need a car to get around.

Plussat: It was clean, comfortable and the staff was very very friendly. You feel like you are not in the city but in some great resort with everything you need. But still close enough to the city taxi ride 20 min. It was a great place to stay and we loved it. We will definitely come back . Thank you!!!

Plussat: Quiet and comfortable place, kind staff.

Miinukset: All was good !

Plussat: Everything available in the appartement Friendly staff always ready to help Tv in every room

Plussat: Very friendly owners Very clean appartment Kitchenware very complete Cozy athmosphere

Miinukset: Nothing, if you need anything just ask

Plussat: Nice pool, owners very kind, flexible and helpful. Restaurants around the hotel.

Plussat: Small, friendly, family feel....Excellent and helpful.

Plussat: The Hosts were amazing. Personable. So helpful. Took time to listen and guide. Went the extra mile to assist. The chicken satay was great! The room was cozy. I came late and it was no problem. I left in the early morning and they were up to ensure my taxi came and to see me off.

Plussat: Owners and their help, breakfast. size of room

Miinukset: Not enough restaurants or sites in walking distance. Guests need a car@

Plussat: The owners are really nice and helpful. Thanks a lot for your helping

Plussat: The staff were super friendly and always willing to assist.

Plussat: great staff! nice room and they made a special vegan breakfast for me well located

Plussat: I liked the friendliness of the staff ,they were always willing to asist in any way ,always making sure you are comfortable the location of the hotel is great its easy to walk to where you want to go. I'll recommend there to anyone one .

Plussat: Super friendly staff and very helpful! They helped me with my day trip and gave me restaurant advice! Good value for money!

Miinukset: Mattress was too hard. And there was a bit of unclarity and miscommunication on breakfast. Palacio is exactly a 3 star hotel. Nothing spectacular just good.

Plussat: The staff are very friendly and accommodating, breakfast was very good. Room was clean

Plussat: The staff members were really helpfull

Plussat: Fair number of homeless sleeping in front of the neighboring building overnight (not really a safety issue) but otherwise well situated in old town, reasonable walking distance to most of the central sights. Staff helpful with all questions/requests.

Plussat: All. Excellent booking.I will return to Hotel Palacio , always.

Miinukset: All I liked.Amability, services, friendship, excellent conditions and services.The employers were to service and do all for give the better for us. For me the "Excellent hospitality"

Plussat: staff was very friendly and helpful

Plussat: It has a coutry feel to the establishment. The breakfast served

Miinukset: They asked you to pay an extra 5 percent of the total for using your credit card

Plussat: Quiet Perfect place with a very good staff Good place To stay

Plussat: A cozy little hotel with a relaxing environment and very nice owners. Recommended !!!

Plussat: The staff here are very friendly and helpful. A special thank you to Sylv who works at the reception and Angel who works in the kitchen/ bar. Both employees went above and beyond to make our stay here so enjoyable! The buffet breakfast is wonderful with a lot of options. The rooms are clean and newly refurbished, WiFi is good and the pool is a bonus. It is located in a safe area and in walking distance to an atm, supermarkets and restaurants. Make sure to try Martin’s House for amazing Indian. I would highly recommend this place to anyone!

Plussat: Room was ok but it had the air con fan running all night which made it hard to sleep due to the noise. View blocked by staircase. Other than that, the place was nice and it was close enough to downtown Paramaribo

Miinukset: Air con fan noise made it hard to sleep

Plussat: Spent an awesome few days in this hotel. I made a mistake with the days of the stay but the hotel responded quickly and changed it for us. Maurice, the hotel manager was very helpful and always available to give very good recommandations for what to see, where to eat and where to change money. Our preferences for the breakfast served from 7am to 11am were asked the day before. The hotel was ideal for an impromptu photoshoot (which we did). It was quiet, very green lots of plants to decorate the hotel pool and close to casinos, restaurants. The room and bathroom were spacious, clean and had AC. All in all, a great discovery. Will stay again if the occasion presents itself.

Miinukset: Would have preferred 2 double beds instead of 1 single bed and 1 double bed.

Plussat: Very quiet

Miinukset: The sheets were stained. Rooms very chokey. Breakfast absolutely boring and the kitchen is closed very early.

Plussat: The staff is super friendly, and the hotel very cosy.I do recommend Holland Lodge.

Plussat: The staff went out of there way to rectify a small billing issue. Really appreciated there desire to sort the matter out.

Miinukset: Nothing

Plussat: excellent location on the waterfront, walking distance from the historical places and from the bars and restaurants for the evening

Miinukset: a bit noisy sometimes, when there are cars passing by with blasting stereo

Plussat: Friendly staff

Miinukset: curtains could have been thicker and darker

Plussat: Location was great, very central and right in front of the waterkant. The staff was super friendly and helpful. The room was comfortable and clean. Breakfast was simple but good, with the option of freshmade eggs.

Plussat: The staff were very helpful. I traveled alone and didn’t know the area much and the staff helped as much as they could to make my stay comfortable.

Plussat: Perfect location

Miinukset: Building can be maintained better

Plussat: The staff was very nice and has take care very well

Miinukset: To have a bar or fridge filled with some drinks

Plussat: The property and the hotel are fine. However, when I inquired about their rates I found out that it would have been cheaper if I have called the hotel directly and made my own reservation. I got unhappy with the deal I got through Bookings.com.

Miinukset: I liked the property a lot. What I disliked were Bookings.com prices, compared to the hotel even regular rates!!!

Plussat: Specially room service and overall facilities and easy of use of credit ard

Miinukset: Room service took some time (45minutes)

Plussat: Staff is super friendly, food and services are great.

Miinukset: It is obvious an older hotel.

Plussat: Breakfast was extremely good, and the location was fantastic.

Plussat: The cost is on the higher side l. For the same room type 5 star hotel was much lesser . Even they charged for the pickup and drop facility from airport...

Plussat: A decent choice of fresh local dishes as well as the usual breakfast fare. Friendly wait staff!

Miinukset: The fruit offering has been a bit wanting recently. A large tour group can really spoil a quiet breakfast ;-)

Plussat: I liked the swimming pool and wellness facilities. All employees at the reception and in the restaurants was very friendly and helpfully.

Miinukset: At the breakfast all food that must be warm wasn't. Oatmeal and meet/chicken were all cold.

Miinukset: A Lot of noises in the corridors because of the housekeeping.

Plussat: Facilities are super nice. People are really friendly. Food was ok

Miinukset: The weird smell the hotel hallways and bathrooms. Smells pretty funky.

Miinukset: The food was poor. Often arrived cold. Would not eat there as there are better bars and restaurants close to the hotel.

Plussat: Everything was awesome

Miinukset: That we couldn't stay longer

Plussat: Friendly staff, good break fast. Big room. Good beds.

Miinukset: No drimking water in the room. Only On arrival. WiFi had weak signal in room.

Plussat: Like the location and friendly staff

Miinukset: All was OK

Plussat: I liked all the services

Miinukset: Nothing

Plussat: Service was great

Miinukset: Breakfast buffet could better. Not much to choose from.

Miinukset: I didn't like the booking procedures namely how they handled.my on line credit card reservation before I arrived at the property.I don't know who was to blame..fortunately my stay compensated this bad experience.it was resolved in time!

Plussat: I like the building and the staff, the room, the breakfast room.

Miinukset: They don't make more attention of what you want?

Plussat: Food , Location & Staff

Miinukset: Nothing

Plussat: Good situation and confortable rooms

Miinukset: Can be noisy at night. Clubs and parties in the neighbourhood until late hours

Plussat: The location was perfect for couple who are on leasure, the area is perfect since most of the historical buildings and sites within walking distance from the hotel also i must mention the staffing who did a wonderful job.

Miinukset: There isn't any thing visitors shouldn't like at Ramadan.

Plussat: Personnel was overall kind, friendly and helpful. Some shifts did have young, unexperienced people who were sharing inappropriate stories with eachother in front of customers at the poolbar. Not done. Came across as youthful chatter, not professional. The Welness spa however had very qualified people, kind and customer oriented. Gave the right vibe for calmness and relaxation. Overall missed a wow-factor in the total experience. Not being charged for 2 extra hours of late check-out might have helped a bit...

Miinukset: Payment procedures can be much more efficient. Paying with a card at the pool means walking back and forth to the reception for every swipe. Option should be provided that a guest of the hotel pays for all transactions made during stay, collectively at check-out. The coffee machine in the room didn't work, got replaced after notifying reception. The large shower head was spraying all directions, had to be cleaned.

Plussat: Big rooms and excellent breakfast. Lovely swimming pool.

Miinukset: They did not provide me with the room that i booked and there is no entertainment or music in the hotel at night. There is little to do in the immediate area.

Plussat: the serenity of the hotel.

Miinukset: checkout time of 11 AM.

Plussat: We had a birthday party for our daughter. The staff is wonderful. The food and drinks were good. Their time management in ordering and delivering was excellent. Mr. Achthoven and his staff did a great job. All our guests were statisfied. We didn't have the weather on our side. When it didn't stop raining, they came with a plan B so the party could go on.

Plussat: The pool was one of the highlights for the kids. The suites are very spacious, clean and quiet. The feeling that you are in forest while in the middle of the city is fantastic!

Miinukset: The late check in time of 4 PM, whereas the check out time was at 11 AM. Even at 4 PM one of our suites was not ready yet. Younger staff were very inexperienced and had difficulties handling questions. Late checkout was not possible (according to them), but with some help of the older staff everything worked out fine.

Plussat: Staff is very friendly! I had the best cocktails

Miinukset: Had to wait long for my orders

Plussat: Setting was excellent. Generally clean and comfortable.

Miinukset: Some of the staff could have been more friendly...could have been because of limited English. Maintenance work on the pool affected its use. When late for breakfast the choice was limited...already used up.

Plussat: Nothing

Miinukset: Overrated, should of went with Airbnb

Plussat: Extremely helpful front desk.

Miinukset: Pillows weren't very comfortable

Plussat: the garden, gorgeous breakfast patio!!!

Miinukset: two neighbour rooms separated only by a door, you could hear what your neighbour is doing. swiming pool very small

Plussat: breakfast was good as usual apart from the birds in residence that share your breakfast with you

Miinukset: I was unable to secure enough hangers for my room. I was told that the hotel simply did not have enough. Also I had an issue with getting my cell phone charged since I needed an adaptor which came eventually.

Plussat: great location, great breakfast, friendly personell

Miinukset: missing kettle in each room and some instant coffee

Plussat: Great breakfast. Loved the updated buildings and structures. Loved that we could use Torarica Hotel & Casino's facilities for free. Excellent value for money.

Miinukset: Room was a little small and there was no small pool for our 3 year old daughter.

Plussat: Was spacious, nice location

Miinukset: Small swimming pool was dirty could not use it and i love a pool so i was upset. Never saw any workers but receptionist for my whole stay it felt deserted at one point. They said while booking only one room was left but i have never seen one single guest.

Plussat: I'm traveling on my motorbike through Americas. In Paramaribo my motorbike has broken down but the hotel staff turned out to be amazing. They offered me so much hospitality and helped to solve my problems. I think Tran Hotel is something more than just hotel, this is a place where You as a foreigner can find any unexpected help and services too :) :) I have never met so polite and friendly people

Plussat: Staff was great and very helpful. Great location for shopping and minutes away from central part of the capital.

Miinukset: Remember that the electrical outlets are not US or British standard.

Plussat: The location, the swimming pool, i And had an Senseo at my room

Miinukset: The shower could be better And fride was not good working

Plussat: Everything was good.very nice folks.

Miinukset: More light in the room

Plussat: Everything was good

Plussat: The room I reserved was not in the main building - which was unclear during the booking, but in a separate building with 20-ish short stay studios. I was informed by the hotel I'd be staying there by message after I completed booking. The studios were nice with good quality furniture and furnishings and a nice mattress. So far the good news.

Miinukset: First, and probably not due to a fault of the hotel, the road was being worked on (read: a muddy mess) and I spent the weekend without internet. Second, the location of the apartments is noisy, opposite a bar/dancing playing loud music until 3-4 in the morning on Fridays and Saturdays. Third, the complex felt highly unsafe because to exit you would need to unlock the front door with a key and nor did the complex have a fire exit. Fourth, at 250m walking distance the opportunity to use the amenities of the hotel became impractical. Finally, I had a cockroach in my bathroom.

Plussat: the breakfast was really good. being right next to the casino was just great...thanks again queens hotel

Miinukset: i hated the fact that the hot water did not work

Miinukset: Asked to check in at 2pm, received confirmation email. We arrived at 220 and had to wait until 3pm. Asked for a late check-out they said yes, they called me at 12 and said i had to check out immediately. Lack of communication between staff.

Plussat: Fairly spacious rooms, linens clean. Drinking water and hot beverages in lobby.

Miinukset: Not enough electrical outlets in room.

Plussat: The room is perfect and big

Miinukset: Nothin

Plussat: We lived in an apartment. The only plus ... these are large rooms.

Miinukset: The apartments are located far from the reception. In a completely different building. This is not published on the hotel website. Breakfast is pretty weak. The building is only after renovation and needs to be clean.

Plussat: The lunch was tasty and was good value for money. Rooms were spacious. Restaurant staff was friendly.

Miinukset: Place is aged and needs urgent renovation. Smells musty and there was mold in the acs. Limited food options. Breakfast did not meet our expectations. Photos did not accurately represent the condition of the facilities. Beds were uncomfortable.

Plussat: Location

Miinukset: Nothing

Plussat: breakfast, location, security, weather, lunch.

Miinukset: you can`t use the bankpass and in the stores don`t can swipe so don`t shop till drop..

Plussat: Keskeinen sijainti. Hyvä ruoka ravintolassa!

Miinukset: Aamupala oli vaatimaton millä mittarilla mitattuna tahansa.

Plussat: Stayed here a couple of times before , conveniently located in the city , shopping malls and restaurants within walking distance .

Plussat: Henkilökunta oli erittäin ystävällistä ja superavuliasta, aamiainen hyvä. Huoneet run down, hotelli kaipaisi ehostusta

Miinukset: Huoneiden kunto

Plussat: kindly, eye for details, clean, not noisy. In Suriname, every thing about food is handled with detailed care. I had to check out 2am to catch my plane, so they even give an care package with breakfast on the go with a bottle of water. That is what I call eye for details. bottom line is: it had all i wanted and needed and will stay there again.

Plussat: The staff was very professional and helpful. The location is good for tourists... right in the middle of the city center. Theres a Popeyes( with room service) and a Subway in the lobby.

Miinukset: The first room we received was extremely moldy and smelled horrible. There was no remote, no room service menu, and some outlets were removed, exposing holes in the walls with cables hanging out. The 2nd room was much better smelling, but all the rooms look old and worn out. Also this room had an outlet removed leaving the cables exposed. The AC looks old and dirty and the swing didnt work leaving all the air blowing on the bed right underneath it. Room service is until 10 but calling at 9:30pm no one picks up. Even though there was a cappucino machine i was told cappucino was not served during breakfast but "later". Eventually, they did make me.one though. None of the ice machines on the various floors had ice at night.

Plussat: This was my second time and this location was very convenient. The reservation was easy and my room was ready. I was there during spring break and they weren’t even fully booked.

Miinukset: First and foremost the cleanliness of the room. It was dirty all around. I think the cleaning person just changes the sheets and don’t spend enough time wiping around. The phone was dirty. I took a tissue and wiped the dresser and the tissue was black. Same with the bathroom, not clean enough. They are not disinfecting the unit with good cleaning products. They using the same no frills brand, which has no effect. The breakfast was horrible. Not enough variety of stuff. We Americans like to eat sausages, but there weren’t any and when they ran out of food they wouldn’t replenish. Simply put, management doesn’t spend enough resources for up keeping of this establishment. I think they’re in just to make money. Sorry, I would not recommend this joint to anyone else. Too pricy for the horrible service. Just spend a few extra bucks and stay in Torarica, Marriott or ECO Inn.

Plussat: Staff, price, good size room, great bar, food.

Plussat: My experience at this Resort, exceeded my expectations. The staff, from that front desk, to house keeping was amazing. The A/C worked well. The arrangement for getting a massage and the actual massage was heavenly. I will definitely be returning to this Resort.

Miinukset: I understand because of the constant rain, the water took a little bit longer to go down, but that's normal in this area. Towel were limited, but they were helpful in giving one or two extra. After a few days of rain, I realized that it was better to park at the side of the Resort, as opposed to directly in front.

Plussat: Excellent customer service, friendly staff. Quiet location, nice pool.

Plussat: The pool The airconditioning The stillness The ambiance The comfort The warm water in the bedroom.

Miinukset: The price for surinamese people. The old blankets and the restriction to have food from outside.

Plussat: Staff was friendly especially Steven and Sharona

Miinukset: The wifi in the room was very very poor

Plussat: the pool.

Miinukset: The room.

Plussat: The location was amazing just about 7 mins from the popular hangout spots and that was surprising giving the price. Just wish I knew no one takes Visa cards over there but other than that it was a good weekend getaway

Miinukset: That I had to pay using cash and not my debit card

Plussat: The staff is friendly.

Miinukset: The wifi is very poor.

Plussat: The location was ideal and the rooms were big and comfortable.

Miinukset: The checkin process was long and tedious - I booked with bookings.com and I expected everything to be arranged when I got there. When I arrived - tired - the staff couldn't find my reservation - she asked to see it on my phone. She proceeded to copy my bio data from my passport and this took a while. The next morning the cleaners were loud and it was disturbing my late rest before my flight back home.

Miinukset: When i arrived the hotel they said the standard room is not available even though i booked and reserved it. After some discussion finally they gave me another room. But however it was not mentioned in booking.com they requested 100 euro deposit ! Finally i had to pay this deposit not to prolong the discussion. Electrical tools such as hair dryer has different plug and doesnt have adaptor ready for use. It was a disappointment for a 5 star !!! hotel.

Plussat: Good ambience.

Miinukset: My experience at checkout was horrific. I've never been to a hotel where I had to stand for over an hour to account for every single stain on my towel sheets and pillow case. In addition to that the staff made me wash my make up stains off the sheets or i would have had to pay for that. Utter nonsense. When i asked her what kind of rule is they she yelled at me.

Plussat: Noémie is the best supervisor i have met professionnal and super sympathic!!!! And the chambermaids are also very cool!!!

Plussat: Bed room slippers and robes

Miinukset: Pool was not for kids staff unaware of prices for tours

Plussat: The staff : they were doing their best because they know that the hotel doesn't worth the price.

Miinukset: The hotel is far too expensive, we paid 600.00 euros for 3 days and 3 persons : lift was not working and was weird to use (somebody got stuck in it during our stay and I assume this is not the first time). Swmming pool dirty, with no chlore. No light in our bathroom. Taxi drivers don't know this hotel because it's not famous. When you ask for something at the frontdesk, even one simple thing, you have to wait 1 day or 2, cause they can't take any initiative without the manager... They ask for 100 euro cash as a deposit (caution) although they have your credit card number Very poor experience !!! We left the hotel earlier

Plussat: Nothing

Miinukset: Everything. Pool was not working, my Room should have a bathtub and there was not and they refuse to refund me saying that It was against policy, but when I checked-in they did not show me the policy. Booking did not help as well.