Hôtel Westminster

I liked the attention to details exhibited in cleanliness and provisions. The amenities provided were very good quality stuff. We were also accommodated for early check in by Mr. Abuje (sorry for the misspelling)

My booking had tea/coffee maker included in my package but I didn’t receive that in my room; when I complained to one of the night staff I was told it is not included although I had a printout of my booking stating it is. I was not happy about that oversight on their part and then being boldly refused the service I was promised was disappointing. The mistake was corrected by the day staff (Mr. Nicholas) later on so Thank you Mr. Nicholas.

Food was good but staff were stressed , at some times not enough staff or tables available we believe this was due to refurbishment

The Junior suite had no view due to scaffolding slightly dissapointing as ww chose a junior suite as an upgrade option. Confusion on a car to the Airport cdg. Nicolas we believed had booked a car to the aiport for 8:15 we were than put into a taxi. I checked twice and apparently according to the porter that he had paid the taxi and I thought we paid for the on the bill. I had previously stated to the front desk we have a car arranged and asked if the car was on the bill at the front desk and he said yes, this was the previous car from St Naz to westminster. So I thought this taxi was the car paid for and no it was not.