Marriott Paris Opera Ambassador Hotel

Location & some of the staff

Price was too high . Bed was not comfortable. It was too soft so you hurt yr back in the morning . Cleaning staff were not like Marriott’s reputation

Badly in need of renovation

The hotel is well situated in the Paris Opera district close to the Galeries Lafayette shops and easy walk to the Metro.

We flew in from the States and arrived at the hotel at around 11:30. We weren't expecting a room right away but did expect that we could get a room before 4:45. And our bags only arrived ftom storage 45 minutes later. The room itself was reasonably spacious (for central Paris) and fairly comfortable. The shower was OK but the hot water was spotty and the shower temperature wasn't regulated. The major problem with the rooms was the laminate flooring and lack of insulation which did not dampen sounds. We were woken up two nights running by the people above coming in late and stomping around their room. The second problem was the totally ineffective air conditioning (and we were there early June). We complained, but it didn't get any better. The hotel had obviously had a lot of patching up done to the common areas such as the restaurant and the corridors. The order had peeling ceiling texture and the latter had stapled on plastic sheets in place of wall paper panels. The impression was not that of a 4 star hotel but that it was run down and long overdue for an update.