Fishermen's Harbour Urban Resort

The spacious room and balcony as well as the quiet location of the resort. Free shuttle into Patong and local shopping center.

We had several issues during our stay. The balcony overlooked a construction site and staff refused to provide a table and chairs for us to use on the balcony despite all other balconies having a set. The pool is much smaller than it looks and only gets 3-4hrs of sun light. The shower water was yellow/brown sometimes and we couldn't use it. The WiFi didn't work very well and the mattress was uncomfortable. The staff weren't very helpful and always seemed frazzled and uninterested. Overall, a poorly managed and outdated hotel that is certainly not 5-stars as advertised.

The pool was ok

The mattresses were very firm and uncomfortable

we stayed 14 days.

Very hard mattress. No very good cleaning. Very poor breakfast and no international . We had a difficult moment with a rental car and they didn't help us becouse we did not rent a car from them. we was sick and they told me to go to the phapmacy . They do not speak English. They book a taxi in our departure and the taxi came 30 minutes later. THERE ARE OTHER MUCH BETTEEEERRRR!!!

Nice pool, location is good and there is a big market right outside the hotel

Despite paying for all rooms with breakfast in advance in our booking and clearly mentioning there is a small 4yr old child the hotel staff charged full bfast for all days at check in Housekeeping refused to attend any requests during the stay & said they only service room once. No turn down or even simple bathroom cleaning request in evening was refused. Staff needs to be more polite to guests