Pearl hotellia

Plussat: Updated rooms

Miinukset: Small parking lot

Plussat: This hotel is in a super convenient location about 1 mile from an outlet mall and on the street with many chain restaurants. Very nice, new, comfortable with ultra-modern decor and furnishings.

Plussat: We did not have breakfast on the property. My husband had stayed at this property several times when attending conferences in the area. He recommended it highly. We especially liked the proximity to many restaurant choices and the movie theater. In addition, the staff were friendly and helpful. We would certainly stay again!

Miinukset: My least favorite thing was no interesting view. But that cannot be helped, and is certainly not a deal breaker for me for this hotel. We would stay again when traveling through the area.

Plussat: I loved the spacious room and walk in shower.

Miinukset: N/A

Plussat: I loved the fact that from the moment we entered the facility you could SMELL how clean it was. Our room was the same. It was cozy and quiet. Just perfect for my family for our one-night stay. Parking was great. My son loved the free WiFi.

Miinukset: It really isn't a dislike, more of a minor inconvenience, but it would have been nice to have snack, drink, and ice machines all in one place on our floor instead of having to go to the entrance of the hotel.

Plussat: Everything was great!

Miinukset: There really wasn’t anything I didn’t like except for not having a cigarette ash bucket or something out back.

Plussat: Nice, new , modern decor. Friendly staff.Comfortable beds.

Plussat: Friendly staff...The hotel was clean and the rooms smelled very nice...the entire hotel was clean and extremely neat and tidy

Miinukset: NO!

Plussat: The room was big and very clean.

Miinukset: I wish breakfast would have been included for the price we paid for the room.

Plussat: Great staff st front. Hotel room looked amazing, clean well set up. Loved that it was a non smoking hotel

Miinukset: Nothing

Plussat: I luv the customer service and how everything is in walking distance from the hotel

Miinukset: I luv everything

Plussat: Friendly and professional staff. Room was contemporary and oriented so that the bed faced the window...didn't feel like ever other hotel room.

Plussat: The location. It was a beautiful lobby.

Miinukset: The refrigerator (in both rooms 208 & 210) were not working. And that was a big disappointment. Also, there was something on the bed frame that stuck out. My son hurt his ankle on this. It appears that the frame is too wide for the mattress/box spring and needs to be adjusted or replaced. The breakfast was not very good IMO.

Plussat: Clean and appealing

Miinukset: N/A

Plussat: Immaculate and quiet room. Comfortable bed. Hot and powerful shower. Solid tv with plenty of the regular cable channels most often watched. Pleasant and efficient staff. Sufficient parking. Aside from the wifi, it was an excellent value!

Miinukset: Wifi. Although it was fine at 3pm, it didn't work well at all from 10pm- midnight. When discussed with the staff both that night and the following morning, I was told there had simply been too much demand due to a larger-than-normal crowd.

Miinukset: Nobody at the front desk when I arrived. Had to wait 15 minutes to checkin. The clerk said he had to go to the bathroom because he hadn't had a chance to go because he had been folding towels for five hours. Whatever??

Plussat: Pets not allowed. Room smelled clean and fresh!

Miinukset: Breakfast was disappointing. Get rid of the eggs and sausage. Upgrade the breads and pastries.

Plussat: it was clean and convient

Plussat: In multiple stays, I've consistently found this Sleep Inn to be a good value. Exceptionally clean. Comfortable bed. Good tv with a reasonable number of channels. And a good rate relative to others at Pearl's next exit from the interstate.

Miinukset: The free breakfast isn't as well-stocked as some of its competitors in this 2.5 star class.

Plussat: The bed was comfortable and I got a room near the elevator as I requested. The breakfast was excellent. The staff at the front desk was friendly and expedient.

Miinukset: In my sister's room, there appeared to be mold in the bathroom.

Plussat: Clean, friendly people, a few good places to eat within walking distance. Nice stay!

Miinukset: A little hard to get to exiting the interstate heading west. BUT, really nice place to stay!

Plussat: The bed was very comfortable. Bathroom and shower where clean and updated. Some of the breakfast items ran out but the cook let everyone know the items would be done in XX minutest. Great customer service!

Miinukset: laundry facility were not available on each floor.

Plussat: The breakfast was great,,,the hotel was clean,,,guest service was polite

Miinukset: Need new mattresses

Plussat: Friendly staff.

Miinukset: Toilet wouldn't stop running from the time we arrived until we left.

Plussat: Everything was awesome and is every time I stay here.

Miinukset: Shower floor was slippery - need mat or something. Would have liked more counter space.

Plussat: Location is great and beds were comfy.

Miinukset: Room smelt very musty

Plussat: How close it was to the ballpark, pro shop and outlets.

Miinukset: staff were acting skeptical upon arrival stating they did not see my reservation at first. Then it took over an hour for the room to be ready, which never was ready and was never supposed to be booked due to incomplete renovations.Manager failure big time

Plussat: Soft beds, plenty of pillows

Miinukset: Hard to get the right temperature in the room.

Plussat: Clean. Comfy beds.

Miinukset: Too high in price.

Plussat: Location, comfort

Miinukset: N/A

Plussat: Good restaurant on site. Close to Tesla Supercharger. Great beds and pillows.

Miinukset: Couldn’t stay longer!

Plussat: It would have been fine except the entire hotel was under construction and we were told we needed to drink only bottled water which they did not have. So it was a crazy bad experience.

Plussat: I loved my room staff was friendly

Miinukset: No cable for the amount I played it should be more channels to choose from I've stayed in a less expensive hotel and had more channels to choose from I couldn't relax and watch tv because nothing was on

Plussat: The staff was very polite and check in/out was a breeze!

Miinukset: Our room was filthy! The last guests towels in the floor and used soap in the shower! I'm wondering if our sheets were even changed! YUCK! We won't be staying here again!

Plussat: Very clean and comfortable.

Miinukset: Nothing

Plussat: The rooms was nice

Miinukset: The staff was not friendly. The Manager was very Rude

Plussat: Nice hotel friendly sfuff

Miinukset: No

Plussat: Location, overall it was quiet and clean.

Miinukset: The hotel was hosting a lot of events which took up parking but I cannot fault them for that too much.

Plussat: Cleanliness

Miinukset: Some of the other guest were loud during my sleeping hours

Plussat: Price and staff.

Miinukset: Nothing. Except, the Shuttle to Airport does not run until after 5am

Plussat: Best cinnamon buns in the business.

Miinukset: The door to the room was not hung properly and was difficult to open.

Miinukset: Black mold on ceiling in hallway by stairwell on 4th floor. The bathroom was quite dirty, especially behind the door and under the vanity. Places I'm sure they think people won't look. Smelled really bad like smoke although it is a no smoking roo

Plussat: Clean and quiet room. Comfortable bed. Good tv. Breakfast in line with other HI Express properties, and one of the best "free" ones in the industry.

Miinukset: 2 visits over the past year - same impression. The check-in staff could be more pleasant.

Plussat: Staff

Miinukset: Location

Plussat: The location is convenient from the airport and nearby to places to eat and gas stations. The rooms are clean and enough space and to comfortable enough to sleep and relax in.

Miinukset: The staff was not at all helpful, They stayed back in the office most of the time and acted annoyed if you asked them for assistance. They also couldn't provide any beneficial information about the surrounding area.

Plussat: The desk clerk who tried very hard to assist us. We booked on line and when we arrived (after traveling 32 hours and we are in our 70's) the room we secured was not available. The cost was $--- and we had to upgrade to a suite to get accommodations.

Miinukset: Although recently painted and very clean the hotel is definitely overdue for a full reno. I think the room rate was high for being located in the passing lane for a major highway - lots of road noise.

Plussat: Location

Miinukset: Checki in staff was rude at check in

Plussat: We stayed in a two queen bed room with pull out sofa. Room is big, Very clean. We had a relaxing stay with my family. Staff are welcoming, great breakfast too. There's a good hibatchi buffet and a great pizza place short walk/drive from the hotel too

Miinukset: None

Plussat: Nice and comfortable

Miinukset: There were crumbs underneath the chair cushion. Leads me to believe that no one cleans under there which will attract bugs eventually.

Plussat: Very clean and nice room decor.

Miinukset: No

Plussat: My room was clean and it had a sofa bed in there. I love being able to sit on the sofa bed with my significant other and watching television with him instead of on the bed. The hotel is surrounding by eateries so we didn’t have to travel far.

Miinukset: N/A

Plussat: The front desk lady Wilma gives outstanding customer service, went above and beyond for my husband and I. Room was very clean, big and overall was A wonderful experience. I would definitely stay again if in area for my husbands work.

Plussat: Great customer service! Wilma who was working reception when I checked in was such a gem! Truly a wonderful lady.

Plussat: wonderfully located. easy on/off interstate. able to walk next door for something to eat especially helpful after spending several hours in the car. other restaurants close by. friendly, helpful staff.

Plussat: Breakfast was good with some thought to it. Thank you! They also had different selection of meats not the same old sausage patties or links everyone uses. Great touch with the bacon and french toast!

Plussat: Mostly everything.

Plussat: The location, the staff was helpful & friendly, the lock on the door, curtains, lighting in the area, parking, the bed, the breakfast & the free internet.

Miinukset: The humidity in the room, the carpet is in bad condition, and the musty smell. If these things are corrected the room would be exceptional.

Plussat: Close to everything

Miinukset: Nothing

Plussat: All

Miinukset: No

Plussat: SUPER COMFY BED

Plussat: The location was excellent and the staff was FRIENDLY, HELPFUL and GREAT with solving the issues that arose.

Miinukset: The facility was somewhat outdated and there were items that didn’t work.

Plussat: Clean, comfy bed, great breakfast, quiet location very relaxing.

Plussat: Location

Miinukset: The smell

Plussat: N/a

Miinukset: Mold in room, toilet not bolted down, very strong air freshener.

Plussat: Staff very friendly and accommodating. We were made to feel taken care of. Facility was very clean.

Miinukset: Highway noises were a little difficult to block out.

Plussat: The rooms were spacious.

Miinukset: The maintenance man/ manager wasn't to pleasant with our male guest. One of our female guest walked up on him calling our male counter parts black jackasses

Plussat: The breakfast was well stocked very patient accommodating staff! Room was upgraded when made a complaint about the first one

Miinukset: $100 incidental fee was not expressly posted or written anywhere, not even on the page agreeing to liability.

Miinukset: Room was not cleaned until 5:00 when check in was at 3:00. Had to wait an hour To get in my room. Need more housekeeping staff

Miinukset: The location is not great. I was very disappointed in area. It also seems they remodeled recently, but it’s an old building. It had an old smell to it as soon as we walked in building. The air conditioner was running all night and would not allow me to raise the temperature. I froze all night and could not sleep. I would not recommend this property.

Plussat: Staff was pleasant, room was clean (but smelled), breakfast was good.

Miinukset: There was a strong musty, mildew odor on the 2nd floor that ruined the stay. They had obviously tried to cover it/clean it but that almost made it worse.

Plussat: The breakfast was nice, their chicken patties for breakfast was refreshing instead of the usual sausage and bacon.

Miinukset: There was a smell, either old cigarettes or something but it's not terrible. The vending machine kept taking the children's money and the staff weren't able to do anything about it because they don't own the machines.

Miinukset: Needed to have 2 waffle makers

Plussat: Very comfort. Staff were great.

Miinukset: Hard to find entrance. Left Sunday morning at 9:50. Breakfast already being put away. Nothing left.

Miinukset: Hotel said it was pet friendly but didn't say that there was a $25.00 charge. The room that I had was on the first floor. It was very noisy. There was a strange smell in the room.

Plussat: Good location.

Miinukset: Check in experience was horrible!

Plussat: Friendly staff

Miinukset: TV could be larger.

Plussat: Comfortable, clean room.

Miinukset: Noisy at times.

Plussat: The cleaning ladys were great. The check in person was very helpful. The entrance is lousy. The check out person was lazy and I will spend the extra 40 dollars next time

Miinukset: Entryway. Check out lady.

Miinukset: Bed bugs

Plussat: Not much

Miinukset: The room

Plussat: Friendly staff. Nice breakfast. Very clean.

Plussat: Good breakfast. Very clean. Friendly staff.

Plussat: The service and room were excellent and very clean. Definitely will be my first choice in choosing a hotel to stay at.

Plussat: The continental hot breakfast was really good. It was fresh and the area was clean all throughout breakfast thanks to the attendant

Miinukset: N/a

Plussat: Comfort nice staff clean rooms

Miinukset: The remodling outside

Plussat: Comfort and security...!!! my favorite place to stay when I visit this area...

Miinukset: The side door does not have a working lock .

Plussat: The breakfast was outstanding!

Miinukset: Everything was fine and price was nice

Plussat: It was cheap and their complimentary breakfast was great! Easy access to the highway.

Miinukset: Room was not clean, hard to access, but it was very cost effective.

Plussat: Good rate on room. Friendly staff. Near restaurants.

Miinukset: No blankets on bed or in the room.

Plussat: Spacious room. Good restaurants and great shopping nearby. Felt safe and secure.

Miinukset: $10 fee for checking in at 1:30pm even though room was ready; a low blow. Stayed in room until 11:30am first morning. No maid service that day except clean towels.

Plussat: The bed

Miinukset: The shower in 112 does not work at all

Plussat: Staff was friendly at night at helpful. Not very friendly in the morning.

Miinukset: Non-Smoking room smelled so bad of cigarette smoke and was extremely dirty. After making a call to front desk I was assured it was a non-smoking room. My son and I had to sleep with shirts over our heads so we didn't smell the stench. We had to shower in flip flops and we hardly slept due to the fact it was so dirty.

Plussat: The bed was comfortable and staff was amazing!

Miinukset: There was no tissue in our bathroom however we always bring our own when traveling.

Miinukset: Stains on the bed

Plussat: Close to the interstate. Clean.

Plussat: The front desk manager lady...

Miinukset: Pricey for its offerings...

Plussat: Pool wasn't working. Room had faint smoke smell and could have used some more thorough cleaning (trash on the floor and crumbs). Over all a decent place to sleep for a stop over.

Miinukset: Dogs barking incessantly.... owners issue but still meone needs to hold owners accountable

Plussat: Bed was great. Breakfast was wonderful!

Miinukset: Thehandicap rooms are sadly lacking. There are no comfortable recliners to prop our feet up. A lift chair would be best. I am unable to sleep in bed. To get up every 3 hours I had to wake my spouse up to help me. Very painful.p

Plussat: Location for me

Plussat: Very comfortable bed and the room had good lighting.

Miinukset: Breakfast did not feature fresh heathy food and what was there was not appealing.

Plussat: Location was great.

Miinukset: Only LaQuinta I have ever been to that charges a pet fee. Loud, lots of traffic noise. When we walked to the room it smelled like they used an entire can of air freshener in the hallway. In the morning we could smell why.

Plussat: Everything was great

Miinukset: Nothing it was great

Miinukset: I stay at Laquitas due to the fact they are pet friendly. I have never gone to a Laquita where I was charged $20 a night for a pet to stay but this one at this location does. The clerk lied to me when I asked about it and I was told I could just go stay somewhere else. I thought it was rude. I will not stay at this location again!

Plussat: Staff very nice and helpful when we needed to be moved due to leaky, noisy A/C until

Miinukset: Fleas and flea bites on my feet....disgusting

Plussat: Clean spaces, entire hotel staff was friendly and extremely professional, the breakfast was excellent

Miinukset: No

Plussat: Room was clean and beds comfortable

Miinukset: Air conditioner had a drip that was being caught in a plastic container inside the room. A dripping sound was heard all night.

Plussat: Nothing This hotel should be closed.

Miinukset: The dirty carpet The smell The airconditioner was not working in 3 rooms I was put in The shower head was loud and lousy. The breakfast area was a joke/ dirty no food at 8:30 and no food was replaced when it ran out. This hotel should be closed.

Plussat: location, staff

Miinukset: elevator out of service outside the entrance cigarettes butt every where ground could be kept cleaner musty smell in hotel

Plussat: Could not eat breakfast. Breakfast is served from 6:00 am till 9:00 am on weekends. Not convenient hours for guests who would like to sleep a little later on a Saturday morning. Suggest extending the hours to at least 10:00 am.

Miinukset: Limited breakfast hours on weekends.

Plussat: The room had a comfy bed but the breakfast was a little disappointing. If the gravy would have been better this place would get 5 stars.

Plussat: Large room.

Miinukset: Could be cleaner.

Plussat: Personal location

Miinukset: Outside grounds very dirty,cigerrates butt everywhere,musty smell 3 weeks and elevator broke

Plussat: One of the best hotels we have been to. Really great for the money. Breakfast was excellent with lots of choices . StAff was friendly , helpful . We plan to stay there next time

Miinukset: No complaints

Plussat: Location was close to I-20

Miinukset: Do not stay here! Worst experience ever! Roaches in room. The desk clerk was so rude and unprofessional. My handicap friend parked in front so he could eat breakfast and was told to move or would call police! Discrimination! Fire her!

Plussat: It was clean and the price was right. The breakfast was good. The staff was great as usual.

Miinukset: Painters has been in the room the day we checked in and they had used the towels and soap. Looks like they had showered after their work day. That's scary. However, the staff went beyond and above to make things alright for us.

Plussat: The location was in the area we needed it.

Miinukset: The rooms were not clean and had an unpleasant odor. We found hairs under the sheets of both beds as we pulled back the covers and we saw black bugs in the room.

Plussat: The bed was comfortable and facilities were clean.

Miinukset: Curtains did not close

Plussat: Hotel Room was very nice but the bed was the most amazing bed that we have ever slept in

Plussat: Bed was great! Loved the tv with a guide so we could actually see what shows were coming on! Great feature!

Miinukset: Water pressure in the shower was awful. The toilet paper was so thin you had to use half the roll for one bathroom trip!

Plussat: That it was inexpensive and close to our destinations.

Miinukset: The door to the bathroom had to be forced past the toilet. The room was damp and the blankets didn't keep you warm. The staff was inpleasant and the breakfast was mediocre at best.

Plussat: I didn't eat there

Miinukset: I didn't eat there

Plussat: The room was quaint and cozy. The ac worked perfectly. The room was pretty clean and completely odor free considering that we had a smoking room. The refrigerator and microwave worked nicely. The staff at the front was very pleasant. Very quiet and right next to some good chain restaurants.

Miinukset: They posted that they have complementary breakfast, but when I went down during the posted breakfast time, nothing was placed out.

Plussat: Location

Plussat: Staff was very courteous and welcoming. The room was spacious and very clean. I was surprised by how quiet the room was.

Miinukset: The mattresses are due for a change, but we still slept comfortably.

Plussat: Breakfast was Good.. Waffles were great..

Miinukset: The front desk was hard to reach when we checked in.. room was not ready after waiting until 4.. they had to move us to a different room.

Plussat: location

Miinukset: not really

Plussat: Proximity to the airport

Miinukset: The air conditioner in one of our rooms were broken. They didn't do anything about it. It was hot and miserable

Miinukset: Non working blow drier hanging on the wall with the switch missing totally. The hotel's location if you are put on the interstate side the traffic noise is awful. Breakfast was supposedly somewhat you are able to order eggs as you like this was not there.

Plussat: We have stayed their before, and the staff is nice and helpful. It's a nice basic hotel.

Miinukset: The air conditioner need a new filter and there was no phone cord connecting our phone to the wall so I could not call the front desk. The traffic noise on the highway side of the hotel is LOUD. Last time I stayed there, we were in another part of the building so I did not know to ask for the quiet side. Ask for the front of the building on an upper floor. Also, one of the beds had nice new sheets, the other had old thin sheets. I was too tired late at night to ask for a replacement.

Plussat: It was close to a a lot of different places

Miinukset: Nothing

Plussat: Breakfast was ok and the staff do their job.

Miinukset: Rooms need a refresh. Smell humidity

Plussat: The location was great for our family visiting

Miinukset: The room was stuffy and the lobby could have smelled better

Plussat: It was by Bass Pro and had a neat little layout with a full kitchen.

Miinukset: No pool, no breakfast, stinky room, smokey room but it was supposed to be non smoking. Not very clean, air conditioner wouldn't get cold so we were hot at night. Hairs in the sheets.

Miinukset: The overall smell was overpowering, can't really describe it but very pungent and not pleasant.

Plussat: Price

Miinukset: Front desk clerk was not friendly or helpful in any way. Acted like we were interrupting his tv time and annoyed him. Will avoid at all al cost !

Plussat: Great location, stopped while travelling. Tons of restaurants on same exit. Pet-friendly. Amazing staff who are very accommodating. Room was very clean with comfortable beds.

Plussat: I love the home feeling of the hotel

Miinukset: No breakfast offered

Plussat: Everything was great.

Plussat: Nothing

Miinukset: Everything. They were painting the front, the bathroom waas filthy, the General Manager/Front Desk agent was rude and unprofessional.

Plussat: The staff was very friendly upon check-in and there was a free shuttle to the airport.

Miinukset: The hotel was in a very bad location of Pearl, MS with nothing within walking distance (could no walk in that area). It had very dated and basic amenities with no added extras which I would have expected for the price. BUT the worst part was when the power went out for over 2 hours (at 8PM) and the staff did nothing! I still have no information as to why the power went out and the staff did not reach out to the guest at all to explain anything or have any sort of contingency plan if the power didn't come back on. So after over 2 hours of sitting in the dark, it finally came on.

Plussat: Staff was very nice and accommodating beyond expectation. Breakfast was good and the breakfast area is nice.

Miinukset: I would have been uneasy in this part of town if I was traveling alone. Parking lot is well lit though and there are several entrances to the hotel.

Plussat: Staff were great.

Miinukset: No. Staff

Plussat: The bed was comfortable

Miinukset: The overnight staff was rude He breakfast was horrible The overnight staff made a very rude statement about the weight limit on the elevator

Plussat: Staff was great and comfortable bed... breakfast was great

Miinukset: The ceiling had definitely water damage and the smell wasn't good

Plussat: Comfort Inn. Pearl MS, just east of Jackson MS. Surprisingly clean and comfortable. Night staff was great. Dollar wise, it was a better experience that the more expensive Comfort Suites we stayed in the next night near the Tennessee state line.

Plussat: Staff was very helpful during check in.

Miinukset: No

Plussat: Friendly and respectful staff. Very clean and fresh smelling rooms.

Miinukset: The location of the sign turning in was hard to see and we missed the turn each time we left and returned to the hotel due to other hotels in the same vicinity.

Plussat: The room was great so was the beds and breakfast.

Miinukset: N/A

Plussat: The staff was extremely nice and helpful.

Miinukset: Our closet had an awful smell. Since we were only staying one night, we just didn't put anything in the closet and left it closed. The tub/shower should be updated by a professional or someone who takes pride in their work.

Plussat: The front desk representative is very nice, helpful and professional.

Plussat: Good location. A little hard to find right drive. But close to restaurants and my meeting place.

Miinukset: Access

Miinukset: Asked for a towel and an extra blanket for comfort and was accused of having "two girls in your room" which implied prostitutes. Pretty rude from the staff especially how they started to threaten to barge into the room at any second.

Plussat: When I travel or staying at a hotel, all I'm mainly interested in is if the room is clean, the staff is friendly, it's location compared to commercial business (restaurants), and the hotel's safeness. This Motel 6 was just that. Very clean and cozy. The ladies at the desk where very friendly.

Miinukset: My room phone was broken. I couldn't hear the lady at the front desk. But I did notify her before check out and she assured me that she would inform the manager. Also they do their cleaning a little too early in the morning. Most hotels/motels I've been to start cleaning at 10-11 am, but at 8:30, I heard vacums whirling. Not ideal if you want to sleep in.