Pearland hotellia

Plussat: Everything it was in the right location that i need and i enjoyed it

Miinukset: I didn’t like that i had to call hotel staff and tell them that it had dishes in the hall way from the time i made it at around 4 pm into the very next day around 1:30 smh

Plussat: Location.

Plussat: Clean and friendly

Plussat: The room was spacious. The only nice person was the man that checked me in.

Miinukset: This is a filthy hotel. Hotel staff does not speak to make you feel welcome at all. There were room trays at some doors at 6p and still there at 10A the next day. Hallways were filthy. No one vacummed them for the weekend. Never again!

Plussat: Everything was great

Plussat: How fancy and neat and clean it was

Plussat: I love the way the property is decorated.

Plussat: The staff and room was great.

Miinukset: No

Plussat: They were able to let us check in early

Miinukset: They did not clean my room for the 2d day. I had to go get clean towels myself from the front desk.

Plussat: Beds the rooms

Miinukset: Breakfast

Plussat: I didn't like anything. I was very disappointed with the service I received. And I want ever stay there again.

Miinukset: I left in the middle of the night. I did not like the location of the room. I paid for a view, instead of receiving a view she deliberately put me in a room over by the roof with air conditioning running.

Plussat: THE SPACIOUS ROOM .

Miinukset: THE CROSS TRAFFIC IN THE PARKING LOT FROM THE FACILITY NEXT DOOR .

Plussat: Location and proximity to freeways was excellent. Staff was courteous and helpful.

Plussat: Atmosphere was peaceful, personnel was courteously and respectful.

Miinukset: We did not find an extractor in the RR.

Plussat: New facilities, comfort, nice hotel staff

Miinukset: When I had to specify something, then I would say the distance to downtown, but actually everything was fine!

Miinukset: The staff seemed a little inattentive. I had to yell for someone at check in at 9:30pm. I had the same issue the next morning trying to get coffee at 6:15am.

Plussat: Cleanliness and friendly staff.

Miinukset: The sofa bed was missing it's attached table. TV was not working. The air guard was missing from the a/c unit so the curtains were blowing way outside hitting the desk as I was working on my laptop.

Plussat: Clean, location

Miinukset: Loud neighbors

Plussat: The location was perfect for finding a dine in spot during your stay

Miinukset: The bathroom was empty —— meaning there was no shower cap, hand soap or other toiletries I always anticipate seeing when I check into a hotel of this caliber. I usually pack everything I need but this time I actually forgot the shower cap

Miinukset: Rooms were basically spot cleaned. The bathroom sink & floor had dried spill Mark's which were brown and sticky

Plussat: Location

Miinukset: Staff was not always around, the elevators used to require a key to go to the room from the lo by but now it is just open so not as secure! No food availability and even the bar is closed!

Plussat: Cleanliness of the room and bathroom. Friendliness of the front desk.

Miinukset: The TV remote did not work. I had to call the front desk for service one time. The a/c did not work and had to change rooms.

Plussat: Convenient location. Felt secure. Good customer service. Room design was nice.

Miinukset: Room had a little dust on the lampshades but thats it

Plussat: It’s close to shopping areas

Miinukset: My sheets wasn’t changed they had stains on them my tv had no signal called guess service they tried to fix it over the phone but it didn’t work they offered to come to the room to try to fix it but I didn’t want anyone to come up because it was late

Plussat: Great location! Our new favorite place to stay while visiting family.

Miinukset: NA

Plussat: The bed was very comfortable.

Plussat: The shopping area around

Miinukset: There is no antibacterial soap to wash your hands due to covid and well I run high risk cuz I was just diagnosed with breast cancer

Plussat: Extremely helpful reception staff. Good breakfast..... definitely will return.

Plussat: Very nice and clean. Strategically located within a few miles to a major Freeway.

Plussat: Extremely helpful and friendly reception staff. Great breakfast. Rooms are very spacious n clean. Comfortable beds....what more could u expect from a hotel? I even extended my stay for extra 4 night's.

Plussat: We got in late and still got friendly service it was great. The hotel was clean and we slept well.

Miinukset: no everything was fine.

Plussat: Location and cleanliness

Miinukset: While sleeping, there was a knock and the cleaning staff entered the room. They noticed we were still sleeping and left. I do not think anyone should enter or try to enter until check out time. It was only 9:30am.

Plussat: Thomas was great so was trainee he was training i will visit again thanxs

Miinukset: Everything was perfect!

Plussat: first impression is the best.

Miinukset: Ladies room in the lobby need to be freshen up more often.

Plussat: Nice and Clean. The breakfast was great.

Miinukset: No complaints.

Plussat: Property was in excellent condition and the staff was very friendly and helpful.

Plussat: The room was very clean and roomy.

Miinukset: The hotel was lovely.

Plussat: Staff greetings at all times Very attentive n helpful

Miinukset: Had room at 67 degrees But at times shutoff during night hours n found myself restless n sweaty Had there been a Ceiling fan up there would have worked out perfectly Otherwise all else was fine Were there for a Viewing n next day was funeral

Miinukset: I did like that I reported to the staff that the carpet in front of the ac and the refrigerator was soaked with water and the room smelled of mold but they did nothing to fix the problem nor did they accommodate me in any way

Plussat: Great location, friendly staff

Plussat: Breakfast

Miinukset: Sofa bed needs new mattress I could feel the springs

Plussat: Room was clean and quite

Miinukset: My room was not cleaned once in my 4 days I was there

Plussat: Its location was very near to the place I planned to visit.

Miinukset: Yes, Carpet was sticking, stains on comforters & shower curtains. they were washed in so much of bleach, that I could not bear its smell.May be I get only this for what I paid. As I stayed in marriott rooms, comparatively felt this room is cozy.

Miinukset: No breakfast, room service, and they could not even bring a towel when needed.

Miinukset: We checked in around 8pm and had a king room with a sofa bed. There was no bedding for sofa bed. Went to front desk and asked for them and was told they did not have any and wouldn't have any. Next morning at 7, I asked again and theyhanded them to me.

Plussat: I like the room very nice

Miinukset: That they was no breakfast and the hot water in the room took about 15 minutes to get hot and I don’t like how they took more money out my debit Card and I have to wait 3 to 5 business days to get the rest of it back don’t thank that’s right

Miinukset: No breakfast due to Covid.

Plussat: My husband and step daughter stayed at the facility for a graduation without me, but they stated the hotel was nice and clean. The hotel was in a great area around a lot of restaurants. The room has a microwave and refrigerator. Per my husband and step daughter the receptionist was rude and had attitude because his name was not on the debit card even though I faxed over authorization sheet. Overall the hotel and area was nice.

Miinukset: The front desk receptionist was rude per my husband and step daughter. Mind you my husband rarely complains he can make anyone laugh or talk.

Plussat: Close to family and friends. Breakfast served till 10 am with good menu variety . friendly front desk employees.

Plussat: Everything met or exceeded our expectations. The free breakfast selection, cleanliness and quality was great!

Plussat: Location

Miinukset: The bathtub foundation in our room was uneven so there's always a pool of water in the middle. There's even a yellow water marks on it which we initially thought as rust. They also need to re-caulk the bottom of the tub. It's rusty and it looks unclean

Plussat: Hotel was not the cleanest, fence falling down and trash in parking lots and front desk didn’t follow up with me on some questions Inhad.

Plussat: Location

Miinukset: Bathrooms were FILTHY! Does not appear they were cleaned at all, previous guests personal items were still in bath/ shower

Plussat: The property is nice and comfortable

Miinukset: the breakfast area was closed and the bag of breakfast provided was terrible.

Plussat: Convenient location. Easy access to main roads.

Miinukset: N/A

Plussat: Location and good internet speed

Miinukset: I found silver fish in the room and shower.

Plussat: Good place to stay at good price clean comfy and the have direct tv wish is amazing

Miinukset: Thru the covid 19 the kitchen was close maybe if u give your guest a coupon breakfast to the restaurant close to the hotel so the can get their breakfast

Plussat: The staff was nice and facility was clean

Miinukset: The pool wasn't open due to covid19

Plussat: Location. Convenient to expressway without all the noise and lots of restaurants nearby

Miinukset: No

Plussat: Nuthin...it was not worth the money I paid.

Miinukset: Veronica at the front desk was very rude and ugly to us. I booked the room for two nights and housekeeping did not clean the room. I have to constantly go down stairs and ask for things I needed. It was an inconvenience to me.

Plussat: Motel took my money never put it back on my card

Miinukset: Will never use you again

Plussat: I like the food. Breakfast satistied.

Miinukset: The location of the air condition. I prefer to be at the higher place.

Plussat: Right off 288 , lots of restaurants & shopping mall nearby.

Plussat: The room was comfortable and the breakfast was great

Miinukset: I could not get connected to the Wifi

Plussat: Everything

Miinukset: Nothing

Plussat: Very clean, large, comfortable room. This hotel is what I like to see when I walk in. The price was great too!

Plussat: Really comfortable. Staff was so friendly.

Miinukset: They could use a second elevator perhaps...

Plussat: Location

Miinukset: My first rm 200. Was loud and gave me a migraine. The 2nd night was better 224

Plussat: Hot coffee.

Miinukset: Breakfast ended too early. 9:30am. Communication between check in and check out staff. We asked for a late check out and the check in staff failed to list it. Check out staff came to our room at noon. Even after talking to the Rep at the door, the front desk still called and we had to repeat ourselves again!

Plussat: Everything was great and nice

Miinukset: Great experience

Plussat: Location

Miinukset: Staff checking rooms before checkout was disruptive!

Plussat: I like the quietness and the cleaning of the rooms. The breakfast was amazing.

Miinukset: N/A

Plussat: Very nice staff and clean hotel.

Plussat: The night time clerk she was very nice and trust worthy shes the best!

Miinukset: I didn't like being treated like a bad person here like im not good enough to be here

Miinukset: Bugs. Mold. Awful smell.

Miinukset: This was rent by the month hotel. That information was not disclosed in the pricing of the room. Room had an odor, carpet was still damp from being shampooed.

Plussat: The staff and the cleanliness

Miinukset: No free breakfast or pool

Plussat: The hotel was just fine. I liked it, most of the staff was nice.

Miinukset: The town made my asthma flair up worse then it had in years. If you have severe allergies or asthma be careful. Not the hotels fault at all.

Miinukset: The only thing i didn't like was the room showed it was cleaned when we checked in, but when we went to our room it had not been cleaned. The staff apologized and immediately went to clean room while we wnt to grab dinner.

Plussat: quietness

Miinukset: It smelled like there was a gas leak.

Plussat: The staff here is very nice... the location is priceless and the cleanliness of the whole place is also priceless i love it here i would recommend this location

Miinukset: No dislikes

Plussat: N/A

Miinukset: The bed and bath tub had bugs. We asked for towels early that morning but never received them all day. One of the staff members had an attitude because we were asking for towels. Would I recommend this hotel to someone else? NO!!!!!!!!

Plussat: I like the location it's perfect. The room was clean.

Miinukset: Just need a few touch ups around the hotel. Maybe spray for bugs and mosquito they were really bad. Bathroom needs to be updated water pressure was low.

Plussat: No breakfast. Free washer and dryer

Miinukset: Elevator didn't work

Miinukset: They dont have king size beds

Plussat: Everything was overall really good I would stay again.

Plussat: Organization, professional staff,

Plussat: Great customer service!

Miinukset: Breakfast was not so great. Stale bread powdered eggs I’d rather pay for my breakfast.

Plussat: Easy checked in and checked out, very friendly staff. Clean and fresh smell in our room, no carpet odor, room turnover every day. We are very safisfied on our stay at SPRINGHILL SUITES BY MARRIOT HOUSTON PEARLAND, TX.

Miinukset: None, I hope they keep up their good work for{travelers} a long time.

Plussat: The staff for the hotel were excellent and the staff would be the only reason why I would possibly consider coming back, but every place has its ups and downs.

Miinukset: As you walk into the hotel room, there is a damp smell that just lingers around. It is almost like a mildew smell that is unpleasant but again the staff at the hotel were great.

Plussat: Easy access, near Texas Medical Center, cleanliness, beautiful room! Things to think about: chair height toilets, grab bars in showers, better lighting in dressing area! Older guests can utilize these additions without using handicap rooms.

Miinukset: Coffee was terrible. Grounds and bitter.

Plussat: The hotel was nice and clean I like everything about it the shower as space is very spacious. I will go back !

Plussat: It was very Clean

Miinukset: Me and another guest was given the same room

Plussat: The staff that checked us in was very friendly & nice. The room was very clean & beds were very comfortable ; but the pull out couch bed was not very comfortable at all. The breakfast was very good & fresh .The staff that checked us out was also nice.

Miinukset: I didnt like the pull out couch bed was not comfortable at all. And the ladies that worked setting up the breakfast seemed to be speaking about the amount of food my son ate by calling him Gordo in Spanish when he went for a 2nd helping.Not nice at all .

Plussat: Everything was good, I was happy with the rooms and my my baby girl and her friends enjoyed the stay..

Plussat: It was clean as expected

Miinukset: Overall great

Plussat: I almost left didn't have idea of what I was getting myself into elevator broke down at one point of our stay had to walk up the stairs.its was nasty I had to buy some Clorox to sterilize I had 3 little kids 2 6years and 1 5year.

Miinukset: If i would know I would have never but I learn a good lesson no more every again

Plussat: The breakfast was delicious every morning and staff who prepare the meals was amazing.

Miinukset: That one of the floor staff didn't understand English and didn't understand what my grandson was trying to get clean towels and he motion like he was taking a bath and next thing I knew three police was at my door. I apologise but I am owed one also.im staying an extra day because the weather is bad.

Plussat: Nothing at all

Miinukset: Your manager on duty ! She did not re-rent my family our room ,bc of our race ! She was Prejudice towards blacks , she stated bc one of my family members had to sleep in the car , bc I didn’t hear him at the door knocking , I was sleep we had a late check in and was traveling all night !!! She didn’t ask anything she just jumped to conclusions!!! Very disrespectful... I will never visit again

Plussat: Great stay at a great property. Staff was excellent, breakfast was good and the property was very clean!

Plussat: location was very quiet, on a side road but very easy to find. Great staff and ice-creams for sale in the foyer. Very comfortable, clean. Excellent breakfast.

Miinukset: Would be great if US hotels would replace coffee makers with electric jugs for heating water. Impossible to get a hot cup of tea anywhere in the US it seems.

Plussat: I love my stay....it was GREAT! Also the staff was wonderful. Very helpful and friendly ladies!

Miinukset: Only thing that my husband and I had a problem with were the pillows....NOT THE BEST COMFORT! THEY WERE TOO THICK TO LAY ON, BUT OVERALL OUR STAY WAS GREAT. THANK YOU!

Plussat: Very clean

Plussat: It’s modern and the rooms are large. The staff was very friendly.

Miinukset: The construction going on in the area. The last time I stayed at the property it had a very nice smell. This time it smelled like the average hotel. Maybe add some infusers or plug ins to give it that fresh smell!

Plussat: Spacious rooms

Plussat: Breakfast was good. Cold and hot options were nice.

Miinukset: Stayed on the 3rd floor and could hear hammering or banging from 9-12 coming from above. Also didn't help that the hotel is right next to a daycare or school, so you can hear children playing and screaming in the morning if you try to sleep in.

Plussat: Location was the best part of this hotel. I needed to be close, but I should have paid the extra $20 to get a better hotel. Its very dated, pretty much everything needed updating. I have never in my life seen a tub so unprofessionally fixed in my life.

Miinukset: I did not think there would be much of a difference between a 2.5 star hotel and a 3 or 4, but boy do I understand now. I will definitely always do 4 star, and definitely never under a 3 star.

Plussat: The room was huge and very clean! Front desk staff was friendly and helpful and breakfast was in a nice bright room with plenty of choices! The coffee was great!

Plussat: I did like that there was free breakfast was served. It was a simple and basic breakfast but it was still offered. I also loved the double shower heads.

Miinukset: There were only 2 things I didn’t like. One, the bathroom door lock wasn’t working. And secondly, heathers was a shower door or curtain for the shower.it

Plussat: Slept well

Miinukset: Guess the price was a little high cuz of the area

Plussat: Nice Staff

Miinukset: The furniture is old and scratched, and the paint on the walls is chipped

Plussat: Everything was great

Miinukset: Na

Plussat: Breakfast was limited but coffee was good and plentiful. Alex at the front desk was very helpful; she was was knowledgeable and attentive, and the housekeeping staff also very cordial. Room was very clean.

Miinukset: I guess breakfast could have been better. The pandemic has ruined lots of things.

Miinukset: Room smelled like mildew

Plussat: Convenient

Miinukset: No

Plussat: This hotel is a rip off. They took my money.

Miinukset: Nothing about it. The staff has nasty attitudes.

Plussat: Location and closeness to freeway

Miinukset: Lots of kids running around in late hours. I wish there was other meats for breakfast besides pork.

Miinukset: I was charged more than the amount I booked through Booking Dot Com.

Plussat: The room was large and clean and facilities were very nice. Good for the business traveler at a good price. Had refrigerator and microwave and very close to the highway. Hotel staff was very courteous.

Miinukset: There was a small bug on the bed the first night but did not see anywhere else or later.

Plussat: Breakfast and coffee were very nice and a good selection of items. Cleanliness of the hotel was excellent.

Miinukset: Had to change rooms. Toilet in first room did not work. I was told twice the maintenance man and manager would come fix it but they never showed up. I finally went to front desk and said I wanted to change...which she did immediately. Then I was told due to my major inconvenience, $10-if not more- would be taken off my bill...it was not.

Plussat: Staff was friendly

Miinukset: Gym is tiny

Plussat: The location was good for where I was trying to go. the room was great.

Miinukset: The free breakfast was limited. The pancake maker was broke, there was no waffle maker and I didn't see any bread for toast.

Plussat: The room was nice. It has a fridge and a microwave. Roomy. Counter in the bathroom is higher. I'm 5'10" and I was able to fit under the shower head (I usually have to duck to wash my hair). Staff are very nice.

Miinukset: There isn't a comforter on the bed. There is a sheet, a blanket that barely fits the width of the bed, and a sheet as a "comforter"

Plussat: The bed was really comfortable. I was pleasantly surprised at the breakfast options - good selection.

Miinukset: The location looked and felt safe enough. I just didn't like that there were no other shops/ stores around other than Wal-Mart.

Plussat: Super friendly staff.

Miinukset: Older building but staff are trying hard to keep it updated and clean.

Plussat: Cleanest my wife has ever seen. Great location for us because we had family close. We weren’t there for sightseeing. The pool area was really nice. I can’t say enough about the staff. They were so helpful and easy to get along with. The cleaning staff was the same. They were very flexible and kept things so clean. We will be back in the near future and will stay here again.

Miinukset: The only issue we had was the key card entry had to be reset a couple of times. No problem. Always someone there to help.

Plussat: The lay out of the room ..I felt safe in the room

Miinukset: Nothing

Plussat: Nothing,

Miinukset: Poor breakfast

Plussat: Location.

Miinukset: The smell of the room wasn't pleasant. Breakfast wasn't all as expected.

Plussat: It was very clean and a good location for shopping. Very safe place.

Miinukset: The bathroom was small compared to the whole room. The bathroom door kept getting in the way when I want to get out of the room. Perhaps a door that slides in and out could be put into the wall, instead of a door that opens into the tiny bathroom.

Miinukset: Please don't ever book this hotel for me again