Pereira hotellit lähellä Pereira Cathedral

Plussat: The staff was extremely helpful and friendly. We enjoyed our stay very much.

Plussat: Location in near everything. The food is great and the staff is very friendly.

Miinukset: Pereira is beautiful but not much to do there. A 4 day vacation is more than enough.

Plussat: The hotel is adjacent to upscale shopping and hS fantastic restaurant and bar with live entertainment Friday

Miinukset: The city itself is somehwat unsafe though I had no issues follow common sense

Plussat: Room was very clean.

Miinukset: the restaurant area needs more stuff. Room runners are very slow or do not have enough, because it takes for ever to get something to the room.

Plussat: Wonderful breakfast, great swimming pool and gym. Really enjoined our stay here.

Plussat: Large clean rooms, great breakfast, good position and friendly staff.

Miinukset: The weird design of the building, that I would define as "open air", means that rooms can be noise as, in fact, they are not shielded from the outside. If you are lucky you get traffic noise, if you are not (our case) you get a concert in the main square...

Plussat: The only negative was that the pool was hot. We enjoy swimming in a cool pool... other than that everything was fantastic from room, spa massages, the bar.. we will be back

Miinukset: Pool was hot

Plussat: Breakfast buffet was good, however, would need more healthy options and oatmeal.

Miinukset: The spa would need a better service approach from the attendants.

Plussat: The staff was very helpful

Plussat: Great hotel. Great service. Very CLEAN. EXCELLENT STAFF! 5 stars! And the breakfast was delicious.

Plussat: Great rooms very clean great breakfast I highly recommend it

Miinukset: We loved everything

Plussat: It was nice and in a great location

Miinukset: Non hotel guests meeting in the courtyard

Plussat: Our third time at Don Alfonso. Beautiful property. Comfortable charming rooms. Excellent breakfast. Immaculately clean. But the staff is by far the best thing about the hotel. They could not be nicer or more helpful. Thank you Juan, you were so helpful. We will always return to Don Alfonso.

Plussat: Hotel was very nice, rooms beautiful. Staff was super friendly and the restaurant amazing

Miinukset: none

Plussat: Great location and staff! Really appreciated the English speaking porter/ waiter/manager whose name I regret having forgotten because he was especially helpful!

Miinukset: No issues

Plussat: Nice bed and location

Miinukset: Breakfast was awful, no choice and very bad quality

Plussat: The Staff has a great attention, and the location downtown is just excellent.

Plussat: Clean, airy rooms, great location and staff!

Miinukset: No complaints.

Plussat: The staff was very friendly and accommodating the place was very clean I like the little I just thought the bed was a little hard

Miinukset: The bed was a little hard for my liking but I know that's a personal choice

Plussat: Everything

Miinukset: Down the beds they dont clean it well, but the rest is very clean

Plussat: Wonderful staff

Miinukset: Forgive me. I should learn Spanish but there are English speakers on staff that do not work the front desk.

Plussat: As a dual citizen I don't have to pay the 19% they receptionist said is a hotel policy this is not right at all, totally dissatisfied . # Many travelers are often confused about whether or not they should pay a hotel tax in Colombia, but it's very clear: if you're a foreigner  or dual citizen in Colombia traveling you DO NOT need to pay IVA (19% value added tax) at ANY hotel in the country. Whoever It’s not always that easy, unfortunately,hotel Soratama , insist you pay the tax and come up with all kinds of excuses. As long as you are a tourist , you show them your entry stamp, the hotel should be registered with the National Tourism Registry I supposed ? ⛔⛔⛔ The staff is unethical. Only some of them work and do the job as describe. Other like to pick on certain guess and harrast them"liliana- Valentina" I had a very negative experience while I stayed in this hotel. I believe when you travel and stay in a hotel you want to feel like you are home, hence, you pay what you consider will provide you that standard. This hotel costumer service is not even a one start hotel. When I complain to the assistant manager, because the manager was out on vacation, all I got from Liliana- the assistant manager, ⛔⛔⛔oh, yeah some people are like that, I don't care ,can't help " no te puedo ayudar" Which is super unprofessional coming from a representative of such prestigious place. I will recommend looking into different places for your stay to avoid the headache. The circumvalar, and pinares have some beautiful places. And pereira has reliable transportation. So do not let the great location of this place fool you in exchange for an unhappy and comfortable stay.⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔

Miinukset: As a dual citizen I don't have to pay the 19% they receptionist said is a hotel policy this is not right at all, totally dissatisfied . # Many travelers are often confused about whether or not they should pay a hotel tax in Colombia, but it's very clear: if you're a foreigner  or dual citizen in Colombia traveling you DO NOT need to pay IVA (19% value added tax) at ANY hotel in the country. Whoever It’s not always that easy, unfortunately,hotel Soratama , insist you pay the tax and come up with all kinds of excuses. As long as you are a tourist , you show them your entry stamp, the hotel should be registered with the National Tourism Registry I supposed ? ⛔⛔⛔ The staff is unethical. Only some of them work and do the job as describe. Other like to pick on certain guess and harrast them"liliana- Valentina" I had a very negative experience while I stayed in this hotel. I believe when you travel and stay in a hotel you want to feel like you are home, hence, you pay what you consider will provide you that standard. This hotel costumer service is not even a one start hotel. When I complain to the assistant manager, because the manager was out on vacation, all I got from Liliana- the assistant manager, ⛔⛔⛔oh, yeah some people are like that, I don't care ,can't help " no te puedo ayudar" Which is super unprofessional coming from a representative of such prestigious place. I will recommend looking into different places for your stay to avoid the headache. The circumvalar, and pinares have some beautiful places. And pereira has reliable transportation. So do not let the great location of this place fool you in exchange for an unhappy and comfortable stay.⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔⛔

Plussat: It was like sleeping in a closet!

Miinukset: I didn’t like it at all!!!

Plussat: Nothing. Not one single thing.

Miinukset: When I arrived at the hotel the front desk told me they didn't have the suites I reserved. I asked if they had one or none, she said none. She said the had a sister property on the other side of the park and the only difference was those rooms had two beds instead of one. I went to the property and was met by an insufferably rude person at the desk. Red flags started waving in my head so I asked to see the room. I was lead down a dingy hallway to an unclean elevator and shown a room on the third floor (the other hotel had suites on the top floor) while in the room I could clearly hear the street preacher in the park preaching through an amplifier, the Gospel of Mark if I'm not mistaken, the room had two full sized beds, not queen size, full size. I went downstairs I was informed these rooms cost more than my original so I took no small pleasure telling the very rude man I wouldn't be taking the rooms. I looked on booking to see if I could cancel the rooms in this hotel Nd it said I would have to pay for them. I walked back across the park, dropping a few pesos in the preachers box, to ask them to cancel the booking. The lady at the desk flatly refused to do so, saying that the hotel had offered me an alternative. I explained the issues while making the point that they literally did not have the item I agreed to purchase and they were trying to force me to accept an inferior for a higher price. She simply did not care. While I was talking to her I was also trying to make another reservation and saw that they were STILL taking reservations on the suites she told me were unavailable. At that very moment somebody could have been putting themselves into the very same situation I was in. That sounds more like fraud than a mistake to me.

Plussat: Location very good

Miinukset: No pool

Plussat: Great location, and the restaurant at the top level is very nice.

Miinukset: A/C doesn’t quite cool the room. I had a friend that came over for a quick talk, and they want to register and charge for the visit, not cool.

Plussat: Location

Miinukset: Didn’t have cook ware,neither glasses silverware and dishes

Miinukset: I paid for a penthouse and i recieve other room with no hottub