Hotellit lähellä La Nubia

Plussat: The customer service was great, and the location is Amazing!

Miinukset: I would have loved some mango at breakfast, or mango juice!

Plussat: The hotel is in a very nice, calm setting. Staff were helpful organising taxis. The room was comfortable.

Miinukset: The breakfast wasn't as good as other hotels we have stayed in. The facilities could have been better maintained.

Plussat: The hotel is located in a beautiful park, green all around, just beautiful. The rooms are very clean and the staff is very helpful, great service and hospitality. I can highly recommend the place, great when you travel with children too!

Plussat: Nature hike, excellent guides, excellent staff willing to inform well, beautiful architecture and design, the jacuzzi was beautiful.

Miinukset: All was great.

Plussat: It was fabulous.

Plussat: Nice and collaborative management. Kind and attentive room cleaning crew. Nice sector of the city with many restaurant and bars.

Miinukset: Poor sound-proofing: the rooms towards the streets can get noisy, they should have double-glazed windows. Breakfast sub-par: catering mainly needs and taste of locals. Terrible coffee (and it's supposed to be the coffee region!).

Plussat: Clean, comfortable, staff very welcoming and helpful. New hotel in a perfect location for bars and restaurants.

Miinukset: All was good.

Plussat: Easily findable as a tall red and white building. Valet parking. A good part of town with lots of facilities around.

Miinukset: Difficult approach from main road. I made the mistake of using the toothpaste but was let off paying by management

Plussat: Everything and everyone was wonderful and professional. Will be back for future trips.

Miinukset: Nothing

Plussat: The kindness of the people The service we got from all your employees. Willing to help whithout expecting anything. No gred!

Miinukset: Imposible to answer! Just that was wonderful!

Plussat: Spacious rooms qbc nice staff

Miinukset: The restaurant is quite bad, better to look for an alternative to ear. Quite far from the centre

Plussat: Very good location

Plussat: Excellent hotel with kind and helpful service. Highly recommended.

Miinukset: There is no ramp for stroller at the entrance.

Plussat: Clean and comfortable. Great views and great location with lots of choice for food, drinks, coffee right on your doorstep. Big rooms. Good breakfast.

Miinukset: All was good

Plussat: Location

Miinukset: -

Plussat: Perfect

Plussat: Airconditioning. Central location.

Miinukset: Noisy traffic Poor breakfast

Plussat: The best value for money hotel at Manizales. The staff was great, they even helped us sending some boxes back to Bogotá because we had no room at the car... There was also an evening meal included that was and amazing surprise.

Plussat: Above the all, I liked the amazing hotel staff. They are very friendly and helpful. The location of the hotel is excellent. The area is nice and safe. There are restaurants, cafes, and shopping center nearby.

Miinukset: WiFi connection could be improved. The room could have better lightning.

Plussat: It is a very clean and comfy hostel, the wifi works great, a tasty breakfast is included, there are plenty of areas to chill out and relax. The staff was very kind and was able to answer all my questions. If you come to Manizales this is the place to stay!

Miinukset: Nothing, except for maybe the laundry service... some of my shirts got some weird stains on them after washing them at the hostel. But they will probably wash out after another wash :)

Plussat: The staff was incredibly friendly and helpful and the location was great.

Miinukset: The wifi was weak in my room

Plussat: *a lot of space to be alone *Breakfast *Clean

Miinukset: *not a good neighborhood *Kitchen equipment not enough *Pretty expensive

Plussat: They were very helpful with setting up tours and answering any questions I had.

Plussat: Good location, friendly staff, great facilities....tv room,Netflix access, library, very clean, good breakfast.

Miinukset: Noisy in front rooms, but they provide earplugs! Very poorly marked, so a bit hard to find...and a lot of stairs! But the facilities were super!

Plussat: Very helpful staff, speaks very good English. They can provide also some tours (coffee plantations, tracking, mountain biking). We took the tour to coffee plantation and it was very good (Finca Venezia).

Miinukset: It was a little bit cold and noisy in the rooms but anyways OK

Plussat: A well equiped kitchen, a hot shower and a big bed in a beautiful authentic building. Plenty of areas to hang around and do your thing. A beatific spacious terrace on the roof.

Miinukset: Weekends it's a little noisy during nights because of loud music of clubs nearby.

Plussat: I loved staying here, the room is huge, Wi-Fi is fast, it's spotless clean which is very important to me. The towels were so nice and soft. Excellent hotel. Great Location. I called reception to ask for an Iron, and I got a maid come to my room and Iron my shirt for me. Amazing. I really recommend staying here over any other hotel in Manizales.

Miinukset: no room service for food at night.. However the receptionist showed me where the local restaurants were and it was only 2-3 minutes walk from the hotel. Great food! Hotel is near many shops and restaurants.

Plussat: Customer service was excellent. The hotel staff really went out of their way to help us feel comfortable.

Miinukset: Food was good. Service was excellent. If the hotel can make one improvement, it would be installing some vents in the bathrooms. Because there was no air flow, the humidity from the bathroom affected the room’s overall humidity.

Plussat: Friendly staff and good service. Enjoy the breakfast too.

Plussat: Loved the place! Great beds and wonderful bath tub. Food was excellent

Plussat: The natural thermal springs are wonderful. Setting beautiful and the staff is super nice and helpful.

Miinukset: Main restaurant and bar were under renovation. The event center was fine but it will be even nicer when complete.

Plussat: Good WiFi

Miinukset: The property is under construction. We came here to relax but you can’t hear the birds from 7.30am -6pm. The room we got assigned at first was really cold because it didn’t have any proper windows. It had wooden shutters that let the air and bugs in. After complaining several times about how disappointed we were we got a room upgrade. The new room was a lot better however it still didn’t represent what we paid therefore not good value for money. The restaurant always took at least 45mins to serve food even if it was just a sandwich (with the exception of breakfast which was a buffet) the hotel seems to have lots of staff but all undertrained. Only 2 vegetarian options on their menu.

Plussat: Staff, breakfast

Miinukset: 1) Walked into a dirty room after a long 6 hour drive. Room wasn’t ready for check in. 2) Room had mold on the bathroom ceiling, no air ventilation in bathroom, wife said smelled like urine. 3) Room has no air conditioning not even a fan. 4) Drunk neighbor banging on their door at 12 midnight for almost 15 mins. Tried numerous times to call from desk and no answer. Had to walk down to front desk to tell them. Conclusion: As a business owner I never blame a customer for doing business with me. I also learned not to make excuses! The customer only needs FAST and honest solution! Overall this hotel lacks infrastructure and protocol. Save your money and find a better Hotel value. I hesitated to write this review but glad I did so others are warned.

Plussat: Clean, relatively modern place for a dismal city. They probably deserve a higher score but I just dislike that city so much that even a bed stuffed with angel feathers would be unpleasant.

Plussat: The breakfast was excellent, they also provided a taxi to the airport and the staff were helpful, although did not speak much english. The rooms were nice and big and the wifi worked well. It's great value for money and we were able to walk from the tram which was about 7 minutes away. You can walk to the main park Bolivar in 15 minutes but it doesn't seem to be the greatest location at night. We were only here overnight for a flight.

Miinukset: There was no AC but I guess in this city it's generally cold anyways, the TV was broken although we didn't change rooms because we don't speak spanish anyways (there was a crack when the bellman turned it on). The sheets I found weren't very clean, looked pretty worn and some stains looked like they didn't come out. The left sink leaked and the shower knob was broken. Generally the hotel is kind of dark but it must be an older building.

Plussat: Good guy helping us with the bags

Miinukset: When we went to the bedroom, the bathroom was dirty with hair in the hand wash and the smell of the room was terrible (humidity), we ask for a change and we had it. It’s very easy to listen the noise outside, in the social areas and in the other bedrooms. We had a misunderstood about taxes because my husband is not Colombian and the attitude of the workers was really mean ... they never said hello again to us after that even when we were saying good morning. Just so mean the personal at reception

Plussat: Excellent location 5 minutes from the main street and the cable car terminus.

Plussat: Staff

Miinukset: Location

Plussat: Every one staff was so nice and have time for answer any questions....

Miinukset: Maybe change the elevators ... looks old and needs manteinment... We were stock in one off them for 5 minutes

Plussat: Everything was great! I would stay there again in a heartbeat. Thank you for everything!

Plussat: - Friendly and helpful staff - popular with Colombians - Good breakfast included in the price

Miinukset: - Less experience with international travelers (e.g. no recommendation for nearby restaurants, tours I should be doing / avoiding) - Super small rooms with thin walls. The three-person-bedroom can easily used by 2.

Plussat: Very clean hostel, big bathroom ! Had even my own private tv! Friendly girl at the reception!

Miinukset: The guy at the reception was pretty rude and didn’t care !

Plussat: I like the staff attitude and high service level

Plussat: Neighborhood

Miinukset: Price vs place

Plussat: Kind personel although conversation was difficult because nobody were spraking english.

Miinukset: Very bad sound insulation. Staff conversation heard loudly most of the day, started banging the pans at 5 a. m.

Plussat: The front desk staff was great. Attentive and helpful with suggestions about where to eat and what to do around the city.

Miinukset: I had to change rooms on my first day because of a leak on the ceiling that was hitting my bed. After this move, my iphone charger was "lost" from my old room. I had left it connected by the bed but when I went to get it a couple of minutes later it was gone. There is also construction going on behind the hotel. During the weekends this shouldn't be a problem but on weekdays expect noise early in the morning.

Plussat: Friendly service

Miinukset: Pillows were too thin and the towels were rough like sandpaper

Plussat: The breakfast buffet was very good, and the staff is very attentive and friendly.

Miinukset: The location was just ok..... not as close to some things as I would have liked. The room needs better ventilation at night. I requested a fan, but was told that there were no more available.

Plussat: Everything was great. Mauricio at the front desk is awesome and very friendly. The servers at the restaurant were very nice and polite.

Plussat: Good breakfast, nice staff, good location, good services.

Miinukset: The parking system is regular.

Plussat: The bed was giant and comfortable. The rooms are big and the shower was like heaven! Very friendly receptionist (especially the lady) who helped us out with all our questions. Breakfast buffet was good.

Miinukset: Only negative thing was the fact that we had a room on Streetside and there was a lot of noise. But with earplugs we slept fine.

Plussat: Location location..... and the staff was very very professional and friendly

Miinukset: No A/C in the room and the furniture could have an upgrade

Plussat: The staff were very kind and very professional. The breakfast buffet was included and it was outstanding!

Plussat: Nice hotel to stay in. Helpful staff, cosy restaurant with good breakfast, centrally located.

Miinukset: I would expect a more arty room decoration. It turned out to have a regular room decoration.

Plussat: Breakfast was excellent. The room was very clean and quiet. The staff was very helpful and friendly. The location of the hotel was very convenient.

Miinukset: Everything was very good.

Plussat: Very centrally located. Great staff. Clean.

Miinukset: A little tired. Only one elevator for 8 floors. Noisy on the weekend if on street side.

Plussat: Very clean great location

Miinukset: I would ask for a rom that does NOT have a window to the lobby. It can get a bit noisy at night.

Plussat: Nice, clean hotel near the old center. Staff was very friendly.

Plussat: We arrived in the hotel after a long Road trip, the offered us coffe and water. The helped us with our luggage and parking our car. Room were huge and perfectly cleaned. I would like to mentioned that The staff member was really helpful. I booked 3 days and 2 nights but unfortunaly we had to check out on our 2nd day due to a force majeure. The hotel staff were really understanding and helpful. They helped us with our early check out and even refunded money of our booking. I highly recommend this hotel.

Miinukset: Everything was perfect even when we had to check out before as planned.

Plussat: Nice large room with great window. Nice, strong hot shower. Baseball’s the only reason for TV for me, what a nice surprise to take in the World Series. Check in gentleman was less than friendly though everyone was great. Nice breakfast, helpful staff. Location was conveniently walking distance to el centro. Far enough for quiet.

Miinukset: Check in man was salty with negative energy. Everyone has a bad day and perhaps that’s all it was. It wouldn’t keep me from returning. Manizales is well located and I was very satisfied with Europa New Boutique Hotel.

Plussat: terrible terrible hotel creepy and smelly old worn out

Miinukset: hated it from the minute I walked in...did not and would not stay there