Pereira hotellia

Plussat: Its very clean, the rooms are awesome, no noise at night. We loved the pool, great for kids and adults and the food was good.

Miinukset: Nothing

Plussat: Very nice ambience, well laid out. All facilities in good working order. The breakfast was good, room very spacy and clean. Bed very comfortable. The rotating restaurant on top has excellent food, absolutely worth it.

Miinukset: Nothing, all good.

Plussat: The staff was very nice and helpful.

Plussat: It was a really good experience

Miinukset: Anything

Plussat: The hotel facilities, pool and spa...it was perfect for the purpose of my trip and the staff was very friendly from the beginning, till the end

Miinukset: There was one day of lots of noice, due to people hanging out on the corridors and children playing around. It was disrespectful from this people but had nothing to do with the hotel.

Plussat: Size of the room and the bed

Miinukset: The most unwelcoming staff we have had during our stay in Colombia The rooms are extremely noisy! There is no insulation between rooms. Or the outside. We hear everything - for these two reasons 8 would not recommend the hotel at all

Plussat: Itd clean and comfort

Miinukset: The price I got from booking and what I got charged at the front desk was different. Even though my booking clearly say, there is no additional charge. None of the stuff speak English and I dont speak Spanish. I'm still trying to figure out why I got charged.

Plussat: Nice, clean, great service. Best in the city.

Plussat: The location is beautiful. The hotel is very small with only 7 rooms or so, we had the pool to ourselves nearly every day and can imagine that even when fully booked it is very peaceful. We ate dinner in a pergola with beautiful views and our room had a balcony and hammock with great views too. Theres a short walk from the hotel to a view point up the mountain with hammocks along the way. It's a beautiful place really recommend!

Miinukset: It would be good if the hotel provided water or refillable bottles as we had to buy lots of 500ml bottles during our stay. It would also be good if there were more snack/lunch options on the menu

Plussat: We liked everything about the hotel, the facilities, the surrounding is stunning and the staff is top!

Plussat: The hotel staff was very helpfull and the facilities were excellent. The view from the room was amazing.

Plussat: Great areas for chilling and reading with lovely views. Easy to organise tours to cocora valley and Salento. Helpful staff. Fab massage

Miinukset: The breakfast fruit selection wasn’t great. Would be nice to have a selection of coffees like cappuccino etc

Plussat: The staff were incredibly well mannered and made you feel at home. The wide array of services include tours and spa offerings that can be tailored to your preferences. Moreover, the location is exceptional with lovely views and a feeling of being immersed in the natural surroundings.

Plussat: A very peaceful place to relax and unwind whilst enjoying all that the region has to offer. The tours were great and our guide alex was very helpful and pleasant to be around The food from the restaurant was excellent

Miinukset: We booked a room with a jacuzzi but the water was not very hot

Plussat: They put a lot of effort into the property and care for it, even the furniture in the room had antiques and the pool was very clean. Overall very well maintained and clean.

Miinukset: If you are driving, ask for directions, it’s easy from the airport but we came from Salento and google maps sent us in a ridiculous detour through Pereira which was difficult.

Plussat: Everything. Great location food and staff.

Miinukset: Room were we had the massage might be an idea to have a warm blanket to cover parts of body not being massaged. Got cold as we were lying only in shorts and biknis.

Plussat: Location

Plussat: Lovely hotel, great view, nice food and very helpful staff. Really great with picking us up at the airport and arranging our transportation.

Plussat: Has a very nice stay

Plussat: Great Breakfast

Miinukset: Nothing

Plussat: We had an early flight in the morning and the staff went above and beyond to make sure we were on time and ready for our flight. They prepared a warm breakfast, called the taxi for us, and they did all of this at 3 in the morning. We would definitely stay here again!

Plussat: It has a pretty good location, there are a lot of shops and restaurants nearby, also the stop to take the bus to the airport is just a couple blocks away. The bed was comfortable. Maybe at breakfast they could have an alternative for people who can’t drink (cow) milk, for example almond or coconut milk- leche deslactosada is still a milk FYI.

Miinukset: I had a massage arranged with the reception. There were two ladies (the one who did the massage and the other one maybe from housekeeping) when I entered the room and the timer was already on. By the time they finished explaining the two different types I could chose from almost 6 minutes have passed which I mentioned to the HK lady but she said that that was the way it was supposed to be a 40 minute session (then she left). No where else in the world, just saying... The “masseuse” mentioned though that she was going to make up the time lost if necessary. However, unfortunately, my experience didn’t get any better since all she did was rubbing the oil onto my skin which I could have done myself free of charge, but I wanted to get a massage. Even though I tried to direct her politely to “massage harder” (or start massaging finally!), all she did was rubbing harder. I paid her, of course, but I wouldn’t recommend anyone taking this “service”. I’m wondering whether she was a professional al all. Not worth your money.

Plussat: Staff - very pleasant and professional Room - clean Bed - comfortable Breakfast - nice. The young camarero called Felipe (?) was very helpful

Miinukset: No negatives

Plussat: Friendly helpful staff and a very big, comfortable bed.

Miinukset: Nothing.

Plussat: Excellent hotel, great price / quality, best choice in Pereira since it is in the city center!

Plussat: Most things were very good, especially the staff.

Miinukset: Falsely advertised as a 5 star hotel. In reality it's a 4 star hotel.

Plussat: Everything

Miinukset: Nothing

Plussat: This place was very peaceful and perfect for observing birds and monkeys. The staff is really helpful and the food excellent. I enjoyed my two nights at the Sanctuario and it will definitely remains one of the best moment of my trip. Thank to all the staff for their great work and made me feel home !

Plussat: We saw many families of howler monkeys in the trees! Many birds, too! The hotel is right in the national park. Friendly and knowledgeable guides work at the hotel. There is an excellent introductory talk. The food was traditional Colombian options, not fantastic, but fine for a day or two. The rooms are basic, but clean and comfortable. We had an unique and unforgettable stay!

Miinukset: Vegetarian food options were limited.

Plussat: Nature. Only

Miinukset: Restrooms. Room. Food. Dirty. Not towel for restrooms. Dirty floor. Not carpets on the floor. Rooms have only just beds. Nothing else. Floor cold. Not carpets. No phones. No enough blankets.

Plussat: What a great surprise. We didn't know much about the Sanctuary but we highly recommend people visit it. We arrived on our bikes and everyone was very helpful. The place is run by a community group and everything runs smoothly. The beds were very comfortable and the surroundings are stunning.

Plussat: The location is amazing for observing all kinds of bugs, birds, plants... Kids had much fun running around the grounds and observing strange bugs.

Miinukset: Nothing really.

Plussat: location for nature lovers is excellent

Miinukset: access to the trails is restricted without a guide

Plussat: Staff was very attentive and kind. Lots of birds around property. Also saw monkeys and a fox.

Miinukset: The vegetarian food was not great. Mostly frozen vegetables. Not very tasty. Coffee was not good. Annoying that you cannot walk on any trails without a guide since they are very straightforward paths.

Plussat: The staff was very helpful

Plussat: Great hotel. Great service. Very CLEAN. EXCELLENT STAFF! 5 stars! And the breakfast was delicious.

Plussat: Great rooms very clean great breakfast I highly recommend it

Miinukset: We loved everything

Plussat: Good place for one night, but in a very busy area.

Miinukset: A bit run down.

Plussat: It was nice and in a great location

Miinukset: Non hotel guests meeting in the courtyard

Plussat: Very helpful staff. Comfortable and good sized room in the lovely setting of a stately home. Very nice breakfast.

Plussat: Our third time at Don Alfonso. Beautiful property. Comfortable charming rooms. Excellent breakfast. Immaculately clean. But the staff is by far the best thing about the hotel. They could not be nicer or more helpful. Thank you Juan, you were so helpful. We will always return to Don Alfonso.

Plussat: The stuff are very nice.

Miinukset: Way too expensive for what you get - I paid half the price for hotels in Pereira and got a lot more in return. Doesn't look like in the pictures. Room are very small, no minibar, no AC, sink is in the bedroom and not in the bathroom and you can hear everything because the windows are very poor made.

Plussat: The staff is extreme friendly and accommodating. It’s in a great location.

Plussat: Clean, nice, love breakfast, and attention of employees

Plussat: Staff were friendly

Miinukset: - Must have been great when it opened a couple of years ago but suffers if an absolute lack of maintenance. - Room located on street side, VERY noisy. - Zero insulation in hotel, very noisy, even from hotel inside... - Breakfast really awful, very first time ever that we do NOT look forward to having breakfast. - Looking closer at things, a real lack of cleaning in general

Plussat: Every thing.

Miinukset: Little bit far from the center

Plussat: Location and quality in beds and linen

Plussat: Comfy beds, helpful staff, nothing too much trouble for them. Good location in city centre.

Miinukset: Bit noisy at night in the front facing rooms, no issue at the back though. Early closing restaurant but lots of places nearby.

Plussat: The staff went out of their way to accommodate a small request after hours when I wanted some coffee and bread to snack on. There was no bread, but the one of the staff members arrived in front of the room 10 minutes later with some.

Miinukset: It is hidden if you are not accustom to small dark streets.(not an alley)

Plussat: Terrace for the breakfast

Miinukset: Noisy room, the staff doesn’t speak English and the spa needs to be booked in advance

Plussat: Location was great but for the price I would go else where next time

Miinukset: Door man and breakfast staff were great the desk staff not so helpful

Plussat: We stayed in room 8.1 on the top floor. The elevator goes to the 7th floor and then there’s a flight of stairs up to the room. The room is large, bright, and has two very comfortable double beds, as well as a desk and a sitting area. The bathroom area is large with a nice big shower, plenty of hot water, good water pressure, and a rain water shower head. The hotel is perfectly situated on Plaza Bolivar close to shops and restaurants. It’s a lively place and it felt quite safe to walk around. The hotel staff are friendly and very responsive. The staff helped us find a driver to take us to the thermal baths in Santa Rosa. Also, we had a problem with our sink plug and it was remedied quickly. The hotel is very clean and nicely decorated in typical “zen” boutique hotel style. The wifi connection is excellent. Guests have the choice of a simple breakfast at the hotel, or a wider choice at the sister hotel across the square. Great value for the money.

Miinukset: The location of the hotel on Plaza Bolivar means there is traffic noise and people in the square all day and in the evening. It’s quiet if you close the windows. If you like to sleep with the windows open, you’ll need earplugs.

Plussat: Great central location, on the main square with plenty of restaurants nearby. Friendly and helpful staff. Plentiful buffet breakfast. Spacious room with comfortable beds and good desk space.

Miinukset: Needing a little bit of maintenance in the decoration, looks as though its not used too much.

Plussat: Fair price, clean.

Miinukset: Noisy hallways, no soundproof on room doors, I could listen to the neighbor’s music and conversation all night.

Plussat: Request the staff to not be so rude and ethical.

Miinukset: Staff and their rudeness

Plussat: The staff were extremely friendly and were attentive to our questions and requests.

Miinukset: A ceiling fan in the room would have been nice on hot nights.

Plussat: Location is perfect

Miinukset: Nothing staff were very helpful

Miinukset: charge for parking in 5 star rated hotel and walking 2 blocks in busy down town with luggage to reach car park is ridiculous

Plussat: Central location,great WiFi,clean and excellent service.

Plussat: The owners were very helpful. The food was absolutely delicious! The view is breathtaking! The sounds of nature and the plants are truly incredible! If you can get Ovedio to give you a tour of the grounds it is definitely worth it. All kinds of tasty treats and beautiful plants. Also the coffee was amongst the best we have had. And the Arepas were sincerely the best we have had in a month in Colombia!!

Miinukset: The location is up the hill, which is fine but taxi drivers are not always willing to make the trek since the road is a bit rough. If you can call or email the property they can call you a cabbie named Carlos who is trustworthy and willing to make the trek.

Plussat: We had such an amazing time here! The views and amenities were wonderful!! The staff were so friendly and helpful even though we didn't speak much Spanish. Federico was so nice and extremely helpful, going out of his way to make sure we felt at home and also was kind enough to drive us to the airport and the bus terminal. We would definitely come back! We miss the views and hospitality!! Day trips were absolutely lovely from the Finca!

Plussat: Rooms are large and perfect for families. We couldn't enjoy the pool but it looked incredible with a stunning view. Our host was very nice and offered us to order a takeaway dinner from a nearby restaurant. Good.

Miinukset: The hotel is remotely located on the very top of the hill, hence the view but also a bit of trouble to find it.

Plussat: The view of Pereira city was amazing

Miinukset: This place is very peaceful due to being in really far from the city, most taxi drivers couldn't find it even with map so this was a bit of issue. Also note internet doesn't work in room but only on terrace in front of the owners, which is also place where you get served breakfast (open area)

Plussat: Lovely staff

Plussat: This must be not only the best value for money in Pereira, but also the best location. The views are simply stunning, nature all around, plenty of singing birds, mandarins fresh from the tree. You do need to have a car to get there, but really worth driving up the hill to the top. Very peaceful. Breakfast simple but good, and with the view. Definitely worth paying extra for using hot tube at night.

Miinukset: The rooms are basic, but fairly clean. There was a dead bug here and there in the corner though. The shower didn't have a head so it was painful at times being hit by the stream of running water. There was beer and water provided in the fridge, but we found out only when leaving that it wasn't free - better information could have been provided upfront re this.

Plussat: The View was fantastic the breakfast was excellent the service we received from Ovideo was amazing.

Miinukset: I wish the hot water had been hotter in the hot tub, also they only take cash, I wish they accepted credit cards!

Plussat: The view of the city from the property was fantastic.

Miinukset: There is nothing to dislike. it's an owner run property, so less hotel, more b&b.

Plussat: Hotel was very nice, rooms beautiful. Staff was super friendly and the restaurant amazing

Miinukset: none

Plussat: Great location and staff! Really appreciated the English speaking porter/ waiter/manager whose name I regret having forgotten because he was especially helpful!

Miinukset: No issues

Plussat: Nice bed and location

Miinukset: Breakfast was awful, no choice and very bad quality

Plussat: The Staff has a great attention, and the location downtown is just excellent.

Plussat: Clean, airy rooms, great location and staff!

Miinukset: No complaints.

Plussat: The staff was very friendly and accommodating the place was very clean I like the little I just thought the bed was a little hard

Miinukset: The bed was a little hard for my liking but I know that's a personal choice

Plussat: Great location in the city center, close to restaurants and interesting sites. Very welcoming and friendly staff, comfortable beds, room service, good wifi. Really nice stay overall!

Miinukset: Breakfast was tasty, but basic.

Plussat: Very comfortable room, big bed, nice English speaking owner, breakfast served in room

Plussat: Cozy and comfortable very clean and close to every important place in town

Plussat: incredible price for a hotel in the center, we got a very nice room, super friendly hotel staff that could give us information for our visits of surrounding cities and parque ucumari

Miinukset: breakfast was sufficient, but the orange juice was presumably just tetrapack, arepas not fresh and pretty tasteless, chocolate not really good - they could improve it a lot, it still was ok.

Plussat: Nothing

Miinukset: Location. Lots of vagrants walking around wanted.

Plussat: Central location, close to the main square. Very quiet room (at least if to the rear). Friendly staff. We got a fan on demand. Breakfast is small, but made according to personal selection. All in all rather a simple hotel, but good value for money. We would come again.

Miinukset: (Nothing which would have disturbed us, it is just a simple hotel, don`t expect luxury or anything sophisticated.)

Plussat: Nice hotel, clean

Plussat: large bed extra clean Perfect staff very fast Wifi

Plussat: The owners are so helpfull and nice.

Plussat: We wanted to chill and choose for a more remote location. When the taxi dropped us we thought he was wrong, since he not really entered the premises. We arrived early so we were asked to have some lunch next door. Really nice local colombian food we had. After coming back, all was ready, room was clean and quiet. Showers were warm and we had a good night rest!

Miinukset: For those who would like to see something of the city, there is not much to do. For food, I crossed the highway and I took some “para levar”. While waiting on my order, the guys gave me a tour around. Really nice place! I forgot the name though...

Plussat: Staff at check- in excellent and very helpful.

Miinukset: The breakfast host was loud, rude and unfriendly with us and others when we arrived for our meal. He needs extra training on his people skills and courtesy. The food preparation for the meal itself however was outstanding. Also need to fix entryway to hotel.

Plussat: This is an economy hotel but clean with big rooms. Decent breakfast and big beds.

Miinukset: Limited selection of drinks, no water with gas.

Plussat: Satisfaction. Good breakfast, clean room, very nice wiew of the city.

Plussat: Staff, food, location and room very comfortable

Miinukset: Bugs in one area in room near window balcony

Plussat: The bed was comfortable, the room was clean.

Miinukset: I was charged an extra 33.% on top of the reservation price on the site upon arrival, I picked the place because it seemed like a quiet place to get some rest, I was wrong, since 7 am Sunday morning there were all types of noises, from loud music playing near by to street vendors in near town, will never stay again at this hotel

Plussat: The staff valued and accommodated any request made possible.

Miinukset: The gym equipment is very limited to 2 cardio machines and a punching bag (no weights or benches) This is because they have presentation accommodations for meetings from what I saw.

Plussat: Great view of mountains and the city. A great breakfast and the room was clean. Very attentive staff.

Plussat: Bed was comfy; the room was clean and the view of the city was very nice. It has a gym and the staff was friendly.

Miinukset: N/A

Plussat: Staff excellent. Not su much variety, however sufficient. Eggs prepared according to one's request.

Miinukset: Asking for more would be unfair.

Plussat: Central in the centrum

Miinukset: No airco

Plussat: Absolutely nothing, complete disgrace disappointed disgusting horrible what more do you want me to say

Plussat: I loved the people working in the hotel. They are always willing to help

Plussat: The staff was professional and friendly. The hotel itself was amazing, an older building, but very well kept. An awesome location in the city center, everything is within walking distance.

Miinukset: For the most part everything was great. However, we had breakfast included, but it left much to be desired, not much of a selection.

Plussat: Breakfast was very good and the staff attentive

Miinukset: On arrival the receptionist would not accept an authenticated copy of my passport that included entry and departure date stamp from immigration and neither would the manager. Consequently, I had to pay normal tax. I have never had a problem like this before. We have stayed at the Gran Hotel on numerous occasions with no problem. The receptionist was very very unhelpful and had a negative attitude towards us. If there had been no penalty for cancellations we would have found another hotel.

Plussat: Staff and clean

Miinukset: Room without AC

Plussat: Breakfast

Miinukset: We were charged VAT when it is local law that foreigners do not have to pay VAT. Also, we paid extra for a room with air conditioning. What a joke. The A/C turned out to be a fan. The hotel needs to refund our money for VAT and the non-existing A/C!

Plussat: Room was neat and clean.

Miinukset: No air conditioning in my room. Matress was hard. Pillows too big and hard, not comfortable. Water temperature level was unstable. Either too hot or cold, and temperature changes while taking a shower. No fruits in refrigerator or healthy snacks.

Miinukset: The furniture need to be updated , It’s like a haunted hotel

Plussat: The suite is very nice, especially for the price.

Plussat: I liked how attentive the staff is. Even though I felt I was the only guest there. Location is key plus the price for a 2 night stay for a junior suite can’t be beat.

Miinukset: Access to the hotel by car. Even though is a plus having parking, it was very tight going into the garage and made it hard to turn while inside it because it’s a steep ramp. Other than that it was all good.

Plussat: Good location for city centre

Miinukset: Extremely noisy!!! Little to zero sound proofing on windows. Front suite 306 was very, very noisy.

Plussat: The staff was more than accommodating. We were having trouble with the air conditioner and they made every effort to get it corrected. Once they knew it could not be corrected, they upgraded us to a suite at no extra expense. They were very helpful in answering questions and were very patient with us. I highly recommend this hotel!!

Miinukset: Nothing!

Plussat: Breakfast was okay

Miinukset: Have been to this hotel a couple of times before and never remembered it being as bad as it is now. The attention you receive isn't the best and the rooms need a little updating, our shower door was just about hanging on. The breakfast is not buffet

Plussat: excellent city hotel very friendly and helpful staff great value for money

Plussat: Close to central city. Clean and very attentive staff. No English speakers. But, I managed.

Plussat: Location

Miinukset: Didn’t have cook ware,neither glasses silverware and dishes

Miinukset: I paid for a penthouse and i recieve other room with no hottub

Plussat: Very nice and clean place

Plussat: Helpful staff, big room, good facilities

Miinukset: A little noisy

Plussat: Location

Miinukset: Picture not very realistic