Four Points by Sheraton Perth

Pillows

The service was average when I asked at reception about what to do with my parking ticket where they had recommended to park at he said to show the ticket when checking out and it will be discounted to $18 but because I didn’t know the name of this gentleman they charged us for $54 without much compassion. The room was ok, for $600 no free parking and a 1 bed room I expected more. There wasn’t even a Doona cover on our Doona this to me is very unprofessional. Bed was hard as a rock the only good thing was the pillows. When checking in there were 3 different receptions so we went to the check in where people were lined up checking in and out. When a family walked in and a man called them up and checked them in while we were standing waiting 15 minutes after a 9 hour drive without any smiles from staff. The next gentleman who then joined the counter I walked to straight away and he was the nicest of them all but our experience was at a blunt from the beginning here. I had family staying in another room who had construction happening next to his window at 6am. Lucky I didn’t have my daughter in that room and woken that early. We then went and got the buffet morning breakfast Very average staff weren’t that happy and felt very unwelcomed. Definitely wouldn’t recommend and regret our once a year holiday because of this place.