Perugia hotellit lähellä Palazzo della Penna

Plussat: Everything was quite lovely. The facility, the aesthetic, the location, the room etc...

Miinukset: The one aspect we less pleased with was a couple of your staff. When we asked questions, for example what are some options for a day trip to Assisi? We gotta blank stare. Is there a train? “Maybe”. Do buses go there? “The bus station is down the hill”. What do you suggest? “A car”. I realize the person at the front desk is not a travel agent, but perhaps give us (customer/visitor) the feeling you are trying to be helpful or care. Secondly, we visited your bar about 5 times. Lovely spot. We had 2 bartenders that were young and not sure how to make a gin and tonic and vodka and soda. I have no problem with their inexperience. I do have a problem with the older bartender who took 15 minutes to take the order, then stopped to for 10 minutes to make a local fellow a cappuccino, restarted our order, then his shift ended at 7, the young bartender took over, and was confused. The older fellow looked at his phone for 5 minutes until I asked him if he could help the younger man. I’m a jazz musician and have played the Perugia Festival many times. I love your town. Perhaps I’m a pushy New Yorker, but I expect to have my drink in lass than 30 minutes when we’re the only people in your bar. I’m not trying to get any one in trouble, but you asked. Thank you.

Miinukset: The steam room needs fixing and is not hot enough for any of the guests

Plussat: Localization, staff friendly, historical and beautiful building

Miinukset: We need constant reconecction to internet, narrow bathtub with risk of slip, small bathroom

Plussat: We were upgraded which was lovely. The position of the hotel was superb.

Plussat: Classy hotel takes one back to another century. Hosted many celebrities over the years including Charlie Chaplin, Anthony Hopkins and the Queen Mum.

Miinukset: Some of it looking a bit tired and worn. It’ll need some renovating soon.

Plussat: Comfortable, good location and value for money

Plussat: The central location in town

Miinukset: Too many kids in the spa jumping around in the pool. Very little space to relas after sauna.

Plussat: staff very helpful, excellent location within centro storico. rooms are very large and all facilities in the hotel beautifully maintained.

Plussat: Very helpful staff. Good location. Very nice room with lovely outlook

Miinukset: Breakfast very expensive

Plussat: friendly staff

Plussat: location

Miinukset: no breakfast included for such a high price

Plussat: The friendly and helpful staff. We did not meet anyone who wasn't helpful. This created a most welcoming atmosphere

Miinukset: The restaurant was a bit too expensive - it would have been nice to have had a room providing simpler meals, especially for lunch.

Plussat: View from the superior rooms was worth it and the rooms were very comfortable as well, interconnecting with each other. Breakfasts were great and the pool fun (though a little small for real swimming). Staff multilingual and very friendly.

Plussat: Probably the nicest hotel in the centre and ideally located for a stay in Perugia itself

Miinukset: The pool and sports facilities were closed for restoration.

Plussat: Location, building, decoration

Miinukset: The rate for the internet connection was outrageously expensive. Should be a service at this level of hotels, or have a reasonable rate

Plussat: 1st night put us in a room next to elevator, very noisey. Made them move us next 5 nights to better room

Plussat: Always was

Plussat: A great location in beautiful Perugia. A 10 minute walk from all the sights. We got upgraded to a room with a fabulous terrace and amazing views. Rooms were spotlessly clean too. A great hotel for the money. Would definitely recommend.

Miinukset: Nothing

Miinukset: The room was too tiny, we had problems with the unlock of the door.

Plussat: Location and friendly helpful staff

Miinukset: Only warm water

Plussat: Kind and helpful staff, good location, amazing view from the terrace. Everything was clean just a little bit old fashioned like whole Perugia :)

Plussat: We loved this very friendly hotel. We were fortunate to have a room with a balcony and an amazing view. Everything was spotlessly clean and functional. There are bars, restaurants and shops on the doorstep. All the staff are very welcoming and helpful. We arrived in Perugia by train and took the Mini Metro (walk to end of platform 1 and the Metro is directly opposite) to Pincetto. There is a ticket machine near the entrance barrier and costs 1.5 euro per person per ride which takes about 5 mins. Turn right out of Pincetto and the walk to hotel takes about 10 mins. Dalla Bianca restaurant was excellent for simple tasty home cooked food at a very reasonable price. The house wine was perfect with the food and just a few minutes walk from the hotel.

Miinukset: The no smoking rule is not observed by many guests and you can smell it coming into the room as the corridors are very narrow. We just left balcony doors open but it could be a problem for some people.

Plussat: Mario and Michael went out or their way to make or stay most enjoyable,,,,Nice shower, good wiFi.

Miinukset: Parking was a ways away.

Plussat: The politeness of staff and cleanliness of the hotel.

Miinukset: Nothing was wrong with this hotel,maybe a hotel shuttle bus from/to the airport would bring in a little more money to the hotel.

Plussat: It was clean and the staff were very helpful. The view from room 236 was stunning & it had a terrace.

Miinukset: The bathroom was uncomfortably small.

Plussat: Good hotel, excellent and friendly staff, nice views and well located (5-10 min walk from old city center),

Plussat: by far the smallest bathroom of our one month tour of italy but it was clean and everything worked - and we had great views fom our balcony /terrace. really nice staff & management who were always welcoming

Plussat: Great location - short walk to centre and quiet inside.

Plussat: A conveniently located hotel near the corso cavour

Miinukset: too small bathroom for a quadruple room

Plussat: Helpful staff

Miinukset: some difficulty parking

Plussat: Very friendly staff, close to the mainstreet too.

Miinukset: There were no directions on how to get there from the train station, take the no.2 bus, and get off after 5mins when u can see three arches ahead, and the hotel is 2streets on the right from there.

Plussat: Helpful staff

Miinukset: Breakfast could be improved upon

Plussat: 4 step from old town, ok ,4 minutes by escalators. Perfect location and panorama. the staff is very friendly and breakfast excellent.

Miinukset: The parking isn't directly at the hotel.

Plussat: Location good

Plussat: Very comfortable

Miinukset: Not enough lighting in rooms, bathroom

Plussat: The food was particularly good

Miinukset: Lack of power sockets for charging phones in the bedroom

Plussat: Location was reasonable to access the old town and top of the hill views.

Miinukset: Unfortunately we were advised when we checked in that the restaurant would be closed for that night. Advise from front desk staff regarding eating places was quite useless. We then discovered that the hotel restaurant would not open at all during the whole of our 4 day stay. Buffet breakfast was passable but the service from the breakfast staff was non existent and the attitude was poor.

Plussat: Perfect Location by the metro, staff was really helpful and breakfast is very good, we were at the top floor having the most beautiful views of Perugia.

Miinukset: The bed was not so comfortable, and the hotel seems a little run down, needing refurbishment. Parking is not within the hotel as we've imagined but two blocks away, and at an additional charge.

Plussat: Breakfast was very good. We loved that there was a selection of cheeses, sausages and vegetables (which you hardly ever see for breakfast in Italy). The rooms are large. The location is great a few minutes walk to the Old Town and restaurants. Good staff who are always happy to help. Coffee and tea in the lobby are also served late and at an affordable price.

Miinukset: Our room had a shower and the friends' rooms had a bath and their rooms were larger. I would expect to get the same room. We got a smaller room with a shower and we were the one who made the reservation. In addition, the shower need to be improved because there is no facility for laying soap and no hook to hang the towel is really uncomfortable

Plussat: Erinomainen sijainti vanhankaupungin juurella

Plussat: Good value for money as well as close location to historical center of the city.

Miinukset: Absence of parking within the hotel.

Plussat: Good location, swimming pool.

Miinukset: Restaurant closed between 14.00-19.30, during that time there is no access to the microwave - very uncomfortable if you travelling with the small children. Difficult access to the hotel entrance/lobby if you came by car.

Plussat: I choose this hotel because of its closeness to historic center ; rooms were of good size. Front desk staff spoke excellent English .They were very helpful when we had a problem with our rooms that had been recently used by smokers . We were given new rooms within a short time; and this took place at the end of Eurochocolate Festival in Perugua which attracted many visitors and business people.

Miinukset: We had asked for non smoking rooms and we were given rooms that had been used by smokers even though there were signs for not smoking in the rooms. The front desk staff was very apologetic and assigned us to truly non smoking rooms a short time later.

Plussat: Location is great. The room is spacious and very comfortable. Breakfast is good. Very good value for money.

Plussat: Great location, outstanding breakfast, and super staff.

Miinukset: nothing

Plussat: Sijainti.

Plussat: hyvä siisteys ja kohtelias palvelu

Plussat: Reception very helpfull - ease of access

Miinukset: None

Plussat: Hotel's position in the city centre

Plussat: the central position and the breakfast was good. the room facilities were good and the room was big with proper beds for everybody including the kids. we arrived late and the night personel was very kind and helpful, dispite the website comments from previous customers we found the hotel very easy to reach and well posted (not a;ways obvious in Italy)

Miinukset: the day personel from desk staff to breakfast room was quite impersonal although not unpleasent.

Plussat: They upgraded us from one room to two adjoining rooms with no extra charge. That was nice because there were four of us at the time.

Miinukset: Not really. It was comfortable and very up-to-date.

Plussat: Central location

Miinukset: We felt that the buffet breakfast was a poor standard. No tea/coffee facilities in the room.

Plussat: The Hotel is in the heart of Perugia, perfect location. Easy to travel by bus to the train station just a minute away. Clean and helpful staff. Easy to recommend this Hotel

Plussat: The breakfast was outstanding, lots of food as options. Wide variety. The room itself, a family room was large enough for 4 people with 4 single beds. The hotel although older was very nice and the decor was interesting and made the hotel unique. The location is outstanding, so close to absolutely everything, a short walk to everything. The service was great from the desk to the breakfast area. Elevator in hotel. Ask for directions on how to get to the hotel easily off the quick tram as we ran into some issues and took a longer route using a map program.

Miinukset: No WIFI working the entire visit which was dissappointing. The room had very light comforters and if it had been colder we would have been cold. There was little ventilation in the room so we opened the window which helped because we found the room warm -but we are from Canada.

Plussat: Spacious rooms, lovely decorated

Miinukset: Would have preferred if a kettle is available in room

Miinukset: TV set was more like a Computer monitor - out of proportion with size of room

Plussat: Great location, enjoyable stay.

Miinukset: Nothing

Plussat: The location was perfect; right in the centre of the old town. We had a superior room with a view of Piazza d'Italia and it had a nice newly done bathroom.

Miinukset: The hotel was more a 3 star than a 4 star. It is a lovely old building, but definitely needs refurbishing. Some of the furniture was in bad condition, there were stains on the walls in the corridors etc. The breakfast was not up to a 4 star standard, e.g. the coffee was bad and the eggs were cold.

Plussat: Very spacious rooms with comfortable beds, and extremely quiet despite being close to a busy street. We also had a very beautiful view of St. Dominick's basilica and the city. The hotel is less than 5 minutes walk to the escalator system that leads to the city center, and about 10 minutes to the mini-metro that goes to the train station. Very onvenient.

Miinukset: It would be nice if the property provided instructions on how to use the mini-metro to get from the train station to the hotel. I tried to use google maps, and they were awful. We spent an hour trudging up a big hill from the station to the hotel, and got lost a few times. The minimetro can help avoid this, but nobody told us about it.

Plussat: the manager and his two assistant managers, one of who is considerably better looking than the other, were all friendly & helpful

Plussat: Great value for money. Central location 5 minutes from Perugia centre. Nice outside terras. Very friendly staff. Easy to reach and parking available

Plussat: The hotel is located in a beautiful historical building few minutes walk from the main square. The room was comfortable with frescoes on the ceiling. The room and the bathroom were spotless. The staff was helpful and kind to any request I had. The price was cheap compared to the services. My staying exceeded my expectation.

Miinukset: The receptionist for an unknown reason made our room fees higher and almost made us pay extra. We were attentive enough to notice that mistake and it took a while to fix it, the elderly man who was at the reception that day helped us a lot and gave us money back, however some of the hotel's receptionists is apparently not very honest, so be careful when you pay!

Plussat: this is a marvellous place of an unique beauty in a historical palace in Perugia city center. It is completely rundown, the wallpaper in the rooms is crumbling, but there are afrescoes on the ceilings. high ceilings, wonderful terraces

Miinukset: well, for the money they ask for, it is just perfect. This could become easily an e normous luxury expensive Hotel after millions of investment to renovate, but hey! It is just good to have such charming places affordable

Plussat: receptionist good, advised us where to go and best way to get there. hotel very traditional italian

Miinukset: directions to find hotel not good. we caught a bus up the hill from the train station, didn't know where to get off, and had to drag our cases up hill over cobbled streets,yet later found the hotel was just along the road and around the corner from the bus station terminal.

Plussat: Close to the old part of the city, nice staff, parking available (10€/night)

Miinukset: interior of room doesn't fit to the rest of the old Hotel, bathroom constructed retroactively to the room

Plussat: Location

Miinukset: Bathroom design in the room requires modernising

Plussat: Helpful staff. Very east to get into the city centre. Quite clean, and interesting interior.

Miinukset: The showers were mouldy, and overflowed everytime. The television reception wasn't brilliant (not that we were only watching tv). And the front door is locked at 12.00 am, and our key didn't work. This required calling the hotel and waking up a member of staff, which we felt bad about.

Miinukset: The bathroom was terrible

Plussat: its closeness to the railway station and the centre

Miinukset: the stairs were very difficult to climb( narrow and steep )

Plussat: The friendly staff and the excellent location to the main coach station. H owever, the description to reach the hotel could be better.

Plussat: Friendliness and helpfulness of staff. Location near old city of Perugia

Miinukset: Hot water could be a problem at certain times of day (probably at peak use) when shower flow was very low pressure.

Plussat: character of hotel, large size of rooms. position near railway station

Miinukset: traffic noise from rooms at the front

Plussat: the staff were very helpful with information, the rooms were big and nicely decorated

Plussat: The location was good and the staff was very helpful and accommodating. The rooms and the bathroom were clean and it was a pleasant experience staying there.

Miinukset: The walls in the rooms are very thing and you can literally hear everything going on in adjacent rooms.

Plussat: It's location is in the city center.That's the reason why I like it.

Plussat: Vanhan ajan perhehotelli hyvällä sijainnilla.

Plussat: The staff was helpful and always available. Good breakfast. Great location.

Miinukset: Everything was great

Plussat: Sijainti, henkilökunta. Sympaattinen vanha pikkuhotelli rauhallisella sivukadulla.

Miinukset: Kylpyhuoneesta tuli paha haju. Mutta sen tiesimme jo varatessa muista arvioista.

Plussat: The position is great and the price is ok. The staff is nice. WiFi also works nice.

Miinukset: The place clearly needs a renovation (ruined and carpet with spots on the floor), but the position is great and the price decent. I would suggest more care in cleaning: overall it was ok, but I found some hair (visible and less visible) on one pillow. I just removed it and ok. Did not like the false change of money, without saying nothing: I do not know if it was a matter of distraction or not. I hope so (I did not want to argue for 30cents but still)

Plussat: The place was close to everything. The staff was friendly.

Miinukset: It was very outdated and the room felt unclean. The rugs were stained and the bed was uncomfortable. Also, I didn’t feel safe as a single woman with the type of door and the type of lock.

Plussat: Excellent location, very close to town center. Super friendly staff, found them extremely helpful.

Miinukset: Nothing really.

Plussat: Location was perfect with only a short walk to the Palazzo dei Priori. The guys at the hotel reception (especially the young one!) were great, they couldn’t have been more helpful and friendly. At breakfast they served delicious cafe made in real coffee machine!

Plussat: localization ! , clean room ,

Plussat: The hotel has a perfect location (50m) from the main square and the fact that they accept dogs

Miinukset: The hotel needs a lot of work specially on the windows (that fell down) and on the insonorization (it's very difficult to have a straight night sleep). The worst was that there wasn't a parking place for the car but just the possibility to park free of charge 1 km away from the hotel and in Perugia this is a big problem.

Plussat: Hospitality and benevolence of the staff.

Miinukset: The only but a very serious problem is a really incommodious parking.

Plussat: Very nice staff.

Plussat: Palvelu oli todella hyvää ja sijainti ihan keskustassa mainio. Huone ja kylpyhuone olivat tilavia ja maisemat ikkunasta kauniit. Sopii pienen budjetin matkailuun.

Miinukset: Yöllä kuului hieman meteliä kadulta vieressä olevan baarin takia.

Plussat: Hotelli oli aivan Perugian vanhan kaupungin keskustassa, lyhyt matka palveluihin.

Miinukset: Aamupalatarjoilu oli vaatimaton, kuitenkin varmaan samantasoisten muiden hotellien luokkaa.

Plussat: Brilliantly convenient position in the heart of Perugia's historic centre, yet no traffic noise. Accommodation here fairly simple, but clean and inexpensive. Very nice (lady) receptionist.

Miinukset: Rickety furniture, hopeless breakfast (croissants in plastic bags!) and a grumpy and disobliging (male) manager.

Plussat: distance from the historic centre

Miinukset: Difficult to find with car and difficult to park the car. The TV was wrong.

Plussat: Friendly staff, excellent location, comfortable price, & affordable room. You can't get a better location than the middle of Corsa Vanucci!!

Plussat: silence, nice staff, comfortable-well chamber.. and the neighbor's cat :)

Miinukset: breakfast - no bread, no meat, no tea, just sweety (croissant, jam, honey), some cookie and coffe internet - no hotpoint, just an e-cafe not far from hostel

Plussat: the staff was very very helpful answering all of our questions about where to go and things to do around the city; the breakfast was also pretty good