Le Méridien Philadelphia

Bad service, small room and dirty room

Nothing, I would not recommend this hotel at all!

The room was not ready when check in, had to wait for 2 more hrs. As a gold member of SPG we were expected to be upgraded, but they just gave us the wrost room type. it’s very small and the window facing a feaking wall, make me feel like the whole room would had no window. Not only this, the pillow has a strong smell and I could not use it at all for the whole night. The front desk Staff was not friendly at all, we are SPG gold member, when asked her if they have our gold number or not, she said yes. But, it turns out they don’t have our gold number key in at all when we checked that later evening after dinner. We started to complain to their manager, been told it’s too late so they could not make any difference to us. That being said, this is not a pleasant stay with La Meridien in Philadelphia.

Nothing

The valet misinformed us about the parking. They strongly recommended we pay 50$ for valet parking rather than on the street. The hotel room was not very ideal or modern for the price. The towels and bed sheets smelled as if they had not been changed or washed. The hotel did NOT provide amenities, and the shower products provided were very low quality and would not use them on my body. There are plenty other choices in Philadelphia and would not recommend this La meridian.