Hotellit lähellä Phnom Penhin kansainvälinen lentoasema

Plussat: Staff was terrific. Exceedingly helpful, made our extended stay that much better!

Miinukset: We liked everything. Exceptional. I wish we were told sooner that there was a water bottle refilling station in the lobby, we were trying to avoid single-use plastics as much as possible.

Plussat: Amazing stuff!

Plussat: Great staff, pleasent room, nice breakfast.

Miinukset: Always a great stay but street in front is very congested

Plussat: Fantastic property in great location!

Miinukset: Nothing. Everything was great.

Plussat: This is truly an amazing place, where no requests are too small or to big. A wonderful family feel with exceptional staff who just go the extra distance to make your visit perfect.

Plussat: All personnel is very keen to please, very helpful and prompt. The room was quiet, as requested - guess as it was on a lower floor and most guests seemed to be higher up. The omelette was nice and quickly done, fruit was fresh. Towels were clean.

Miinukset: Cleanliness must improve: more detailed! The bed sheets were "clean" and ironed - but stained and ripped. Hairs of all kinds, everywhere, literally. It is such a disappointment to see a nicely designed little hotel, failing on the quality of cleaning! Corridor carpets as well... The bread could be better for Phnom Penh. The room had a very strong artificial smell when entered it - had to change rooms. Not sure it was an insect repellent or "fragrance" but it burned the eyes, even after putting aircon on full. They kindly showed me another and could flee.

Plussat: The location is good. There are restaurants and coffee shops around the hotel. Additionally, there are beauty salons near the hotel. I don't like breakfast. There are many kinds of food but I don't like the taste except noodles (Soup is good.).

Miinukset: A receptionist, I talked to her and she did not understand me (Maybe my English is not good.). She yelled at her colleague when he offered her a help.

Plussat: Staff were really helpful and so friendly,location is really perfect for going around the Russia Market, full of nice restaurants nearby. In room service of massage was awesome.

Miinukset: Bathroom don’t have any where to hang the clothes.

Plussat: The location is fabulous, as are the staff and facilities.

Miinukset: I think my room had some painting/varnishing done recently and it still seemed to linger which wasn't pleasant although the candle/oil helped.

Plussat: I like the room and location, price slightly high compare to near by hotel I was stay. Room cleaning staff is really good, very good work on cleaning. restaurant service is good but food (breakfast) just okay

Miinukset: Front office staff, we are two guests but we allow only one key card. breakfast just okay nothing great

Plussat: Staff tried, for the most part, but I shouldn't have relied on reviews found on TripAdvisor so much!

Miinukset: All staff could not understand English, there were no facewashers or soap or conditioner in the room, the kettle in our room had an Australian plug on it and couldn't be used. Room service brought the wrong thing, and no appropriate cutlery. The cocktails on the menu didn't remotely resemble what they should have. No towels by the pool. Staff did not respect the Do Not Disturb sign on our door. There were hundreds of pebbles on the floor that were meant to be decorative, however couldn't be avoided when walking to the bathroom, so constantly stood on them hurting our feet.

Plussat: breakfast very good!

Plussat: Staff was great. Expect delays though. Lots of traffic and power outages occur often in Cambodia. But if I would have to be stuck anywhere in Cambodia...it would be there.

Miinukset: Traffic and problem with credit card machines. It led to delaying my departure.

Plussat: The room we were given on our second stay was even better than the first. When we arrived we were shown to our room and the luggage was brought up for us. The young woman who showed us to the room, explained how everything worked and ensured we knew how to work the air-con, the TV, the Wi Fi and also, how to contact the front desk in case any issue arose. The bed was so large and so comfortable - I slept better there than I do at home! The breakfast room was large and inviting. On arrival, a young woman showed us to a table and organised drinks. There was a good selection of cereals as well as the usual hot and cold dishes. I did particularly the fresh fruit juice bar.

Miinukset: I didn't like that we couldn't stay longer.

Plussat: The Hotel allowed us to get away from the very centre of the city, which can often be very crowded and busy. This gave us the opportunity to relax properly - no noise, no dust, no fumes. The interior of the hotel and the service were all you would expect from an Intercontinental Hotel - except that the standard of service was a cut above what I have experienced before. The staff really were exceptionally helpful.

Miinukset: As for what I didn't like - sorry- there's nothing I can put in this section.

Plussat: A quiet residential location. In fact it is a residence that’s converted to a hotel, giving it a a very homey feel. A unique experience.

Plussat: Staff very pleasant as all Khmer are even when giving bad news! They were obviously very embarrassed about the whole situation and gave me a small gift, but this didnt really make up for a very disappointing and boring last day. Bed was very comfortable. Close to airport. That's the best I can say.

Miinukset: Arrived 7pm on a Saturday after a long drive and a busy working week. Had treated myself to this expensive hotel to relax before long journey home. It is a very opulent house but not a hotel. The fittings are all very luxurious but the experience was a continuous let-down. Nowhere nearby to walk, eat or drink. Also difficult for tuk tuk drivers to find. Would have been happy to relax in the hotel room but the Tv was not working..only one khmer channel available... Apparently impossible to fix for the whole 24 hours of my stay. I was the only guest which meant there were few staff on duty. No lift and my room was on top floor. No pool. No balcony. No spa. No kettle in room, just a complicated coffee machine which only made espresso. No minibar. Room ok except for the broken tv but it was not very big and nowhere to lay suitcase to unpack except on the bed. No information in the room about what was available. (Maybe because nothing is!) Downstairs seating area wasn't comfortable (all wooden seats) and very hot as no aircon except in bedroom. Although I was the only guest staying on both days I had to pay extra $70 for late checkout to use my room till 8pm. But I later discovered at 6.30pm that I could not get a meal before going to airport as chef had gone home and would take too long for him to come back and cook before I left. Could not get a glass of wine, unless I bought the whole bottle. No tonic available for gin and tonic!. Finally asked for beer...staff had to go out on a moped to buy some! After this I decided to go early to the airport to get some food and a stiff drink....the car had to stop on the (very short) way to get petrol.... Really a big disappointment and not the kind of relaxing stay I hoped for...and reading other reviews suggests this has all happened before. Way way too expensive for what is being offered.....there are much better places for much less. So be warned.

Plussat: The feel of the place is great like own home...the hard work of the staff can’t be described..the service is good would be a memorable place to visit

Plussat: The hotel was clean and we were welcomed with an icy lime-aid which was such a nice touch. The staff was a little clueless, but wonderfully sweet. Unfortunately, that's where the good part of our stay ended.

Miinukset: The power went out multiple times. I understand that it's Cambodia, but we really splurged on a luxury hotel for the last two nights of our trip so that we were clean and comfortable and well rested for our flight. Without power, we lost air conditioning, water, and wifi-all things that are needed for preparing for the 40 hour trek home. The staff really did try to help out and brought some water and a bucket so we could take bucket showers. We also ordered breakfast both days and our orders were wrong EVERY TIME. We ordered eggs benny the first day and got eggs florentine-no big deal for me, but my meat eating boyfriend wasn't satisfied. We sent his back and when we got the replacement, it was the same meal with the lettuce taken out. They didn't even add meat and it was cold. Usually we'd just laugh and brush something like this off, but you can't claim to be a luxury hotel and then do stuff like this. Our coffee orders were also wrong both mornings. Just an overall huge disappointment.

Plussat: Around 5am we checked out, the driver of the hotel was waiting for to drive us to the airport. And they give a scarf to me as a gift. Very surprising~

Plussat: This hotel was absolutely fantastic, we loved our stay and the staff were so friendly. The hotel was was beautifully presented and was always tidy. We would definitely visit again, thank you so much!

Plussat: hospitality exceeds expectations clean rooms and a good chef. peaceful to sleep. not much noise.

Miinukset: mosquitoes not enough bicycles

Plussat: The staff were sweet & very willing but they were all very young students with no experience & barely a word of English, no French or any language other than their own. The “manager” who was adorable & tried hard was not there for 36 hours because he was sitting exams, there were often times in the daytime when I could not find a single member of staff or other human being in the building (not even in the kitchens- I went everywhere looking for anyone at all). The owner was a mysterious, never-present “boss” who had to be consulted at every turn for the tiniest decision (even what wine I was allowed to have for dinner!) yet would not speak to me on the phone, never showed his face, clearly terrified his poor staff to whom I assume he was paying a pittance. My bedroom door was attacked in the night by a gang of five exceeding ply drunk, aggressive Cambodian men who checked into the hotel at 2am in that state with one young mini-skirted prostitute (5 men & one tart) in the room opposite mine and proceeded to try & break down my door for TWO HOURS from 2am to 4am. It was extremely frightening & noisy & violent. I rang down to “Reception” (there was only one young frightened student in charge of the hotel on his own at night) again & again, asking the guy to call the police, which he never did.p (the explanation was, “they are very rich Cambodians so it’s rather difficult”! In the end I had to threaten these drunken, violent men with the police myself by which time most of them had passed out. The student “manager” heard about it when he arrived at 9am or 10am next morning, asked me what had happened, rang the “boss”, apologised profusely & in an abject manner, said they were going to upgrade me into a much better “presidential” room on the floor below which they did BUT TGEN CHARGED ME THE FULL RATE FOR THAT FAR MORE EXPENSIVE ROOM!

Miinukset: (Ctd) saying they shoukd never have allowed those violent drunks to check in at 2am, let alone with a prostitute they were then going to fight over! I did eventually get that night free for me & my son but not without arguing (via the invisible boss & à myriad phone calls) for two days. This hotel is a beautiful building, the food is good, the staff sweet & very willing, but without English or any other European language, & without any experience, they could not possibly do anything one would expect of a 5-star hotel such as change one’s ticket, check flights, book another hotel, or even know what wine they had or what the price of any bottle might be (again calls to the boss required!). This is a 3-star hotel in a lovely old building on a highway in the middle of nowhere in the grimmest suburbs. It is also insanely expensive in a town where all other hotels are incredibly cheap!

Plussat: The service exceeded expectation. Great staff, comfortable accommodations and free airport car service! I'll stay again.

Plussat: We only stayed here for one night before going to the airport early the next morning. The bed was comfortable, the room was clean and the AC worked fine. Not much to complain about :)

Miinukset: The staff didn't speak to good English, so we couldn't always understand them. Also, when we wanted to leave the following morning, all the doors to the outside were locked... Luckily a cleaning lady noticed us, otherwise, we would have had a hard time getting to the airport. The area around the guesthouse isn't too nice. There aren't many restaurants around.

Plussat: Clean

Miinukset: No evelator

Miinukset: Staffs didn't speak English! They were nice but it was difficult to communicate with.

Plussat: Very helpful staff and owner spotlessly clean

Miinukset: The location is quite scary at night

Plussat: large room, quiet A/C very interesting environment: street with no pavement, market stands friendly service, transport to the airport

Plussat: decent place just to sleep in. cannot expected too much from it.

Miinukset: hmm 1. bad wifi 2. location not very good 3. it get pretty noise during morning as it was beside a child care and uni 4. no in-house restaurant, hard to find place to eat

Plussat: Very comfortable room with excellent shower and modern bathroom for Cambodia. Very good location regarding airpot access only 20 minute tuk tuk ride. Surrounding area was a little disappointing.

Miinukset: I was messed about for my room. I think I washould just unfortunate to arrive when a member of staff who was not very experienced was alone on duty without the ability to understand my accent.

Plussat: The location proximity to the airport.

Miinukset: I went for breakfast at 8.15 am and most of the food were finished and not all food were replenished completely.

Plussat: It’s near the airport

Plussat: 1. The food at restaurant is good. 2. The shopping mall just next to the hotel and very convenient. 3. Modern design hotel and cleanliness is great.

Plussat: Clean. Staffs are very helpful.

Miinukset: I find the room a little dark. They should add more light at the center of the ceiling.

Plussat: The room is very spacious, location is good, near market, and decent pubs around.

Miinukset: Quite a few Chinese tourists who are very rowdy, and loud.

Plussat: Comfortable bed and room, good view, safety, location and breakfast buffet.

Miinukset: Not sure if i was just unlucky but the staff that i asked about tours does not know anything about it and was unable to help me / advise me about tours/ tourist spot/ agency. I complained about the room not having a bath tub as indicated on the facility description of the room that i booked and talked to the same girl and the way she answered me came out like she cant believe i was complaining just because there was no bath tub. I did message them through booking.com straight away and they offered to transfer me the next day but i dont want to tire myself tidying up and moving to another room just for another night. Cambodia was the last country on my itinerary and i am already tired therefore i booked a good room with bath tub to destress. If i just want privacy i could book a cheaper one instead. Otherwise, its been great the rest of the staff were nice and helpful. The room is big and comfy and it was really clean. Love the breakfast buffet too.

Plussat: Generally it was really good stay!

Miinukset: When we tried to leave there was no one at reception desk. We needed help to order a tuk tuk and no one helped us.

Plussat: It was really great. I had great time.

Plussat: I would not call this hotel as 4 star.

Miinukset: No one did what they should do. Dirt still in many areas

Plussat: - the staff are amazing - the breakfast was good - the room was very nice

Miinukset: It is a little far away from the city. The lobby area is very dark makes hard to want to spend time there.

Plussat: Nothing

Miinukset: Nothing

Plussat: Nothing

Miinukset: Clean Towel have bad smell...

Miinukset: According as I requested late checkout until 1 o’clock.U and hotel already confirmed me but finally they removed to my bag without inform me while I went outside. I’m arrived hotel around 12 o’clock but my bag already moved to outside. I don’t understand why hotel staff did this to clients. I really angry about this situation.

Plussat: Found this property close to the place for my business trip, last minute booking and everything is smooth.

Miinukset: The restaurant is a little stuffy and limited food selection. The coffee is pretty good thou.

Plussat: Kind staff, they made everything easy and pleasant. Great hotel.

Plussat: The hotel was pleasant, people were nice compared to the average Cambodian service.

Miinukset: I thought I had a "de luxe" bathroom with tub. It was not the case but I may be wrong.

Plussat: Frequently stayed in this property. Breakfast choices can be improved although, sufficient. Cafe for breakfast and lobby can be a little cooler- it was so hot when I was there. Feels like their turned off the air conditioning. The place is quiet and feels like I am not within the city.

Miinukset: the hotel lobby and restaurant lacked air conditioning. it felt so hot. Also, the front desk was not accommodating to give an extra key. there are 2 guests, and they expect us to share the keys.

Miinukset: Staff very unwilling to assist- only one staff member is keen to help but the rest is just embarrassing; no Bar existing, for sauna extra charge of 4$, etc. etc.

Plussat: The quiet garden and pool

Miinukset: The staff- not all of them- are extremely ignorant to accommodate customers wishes; a mere coupon for the breakfast needs a long discussion; I booked three days for two persons including breakfast, but used only one because I was not accompanied at these days; a few days later I checked in again and had booked for one person only but was in company, I had to pay 10$ for extra breakfast, but didn’t get a return on the previous ones; the WiFi is so bad that it has to be registered nearly every hour again and ago; moreover the passwords are changed several times a day; the access key to the room was locked twice during 4 days stay; I was permanently asked to pay my bills although my credit card details were with the receptionist; I wanted to order a drink to the room after 22:00 hours and was told the bar has been closed three months ago; the word “ cocktail “ was unknown to the housekeeping; for the sauna an extra charge of 4$ is asked....

Plussat: Helpful reception staff

Miinukset: The bath didn’t work. As in there was no hot water what so ever. And the shower water was luke warm.

Plussat: It was quiet, comfortable and sitting around the pool was very pleasant. The staff were helpful and polite.

Miinukset: The room lighting could have been better and the bathroom door needed to be slammed in order to shut it! I stayed at this hotel 4 years ago and in my opinion there have been very few improvements made. I will not stay there again.

Plussat: Nothing was really great but nothing was really bad either

Plussat: Excellent breakfast, lovely pool and good fitness facilities. Nice big room with comfy bed and good sized bathroom. Even though out of town there were Tuc tucs available and it was inexpensive go get to the river front. I'll give a shout out to our tuc tuc driver sam who looked after us on both our stays at the hotel and he was excellent and very helpful. Very reasonable rates.. so try and get him if you can!

Miinukset: It's the 2nd time we stayed and unfortunately it was no where near as good. Wifi went off.. only briefly.. but then none of the TVs worked in the whole hotel all evening... they just started to work as we were checking out the next day. Excellent staff first time around.. this time the reception staff weren't as efficient.

Plussat: Nothing special to mention

Miinukset: Dinner could be served till late say 11 pm

Plussat: NONE...

Miinukset: Everything..

Plussat: Very convenient for airport. Good gym and pool fir a small city hotel.

Plussat: Very convenient from Airport for initial stay after later evening arrival.

Plussat: Good omlette

Miinukset: I ordered iced coffee, when I asked for milk to go in the coffee the waiter blamed me for ordering coffee without milk, and the lady behind the counter got angry and said I had to pay for a cup of milk

Miinukset: There is a noisy karaoke outside playing all evening until midnight. Lucky it stops not too late.

Plussat: ambition

Miinukset: Bath room water is very slow speed.. No press

Plussat: Clean and comfortable

Miinukset: Bed room big but the toilet so small. The toilet door almost hit to toilet shower glass than it’s hit to my arm and my arm swollen. Please consider about the price seem quite a big high. Service staff Came to tell us breakfast closed immediately without telling at least 5-10mn before they close. And restaurent off all AC even all guest still there to finished their breakfast. So we decide go out immediately because so warm.

Plussat: Nice breakfast and great pool

Plussat: nice location, facility

Miinukset: always deposit, and waste too long time for waiting check out.

Plussat: Very nice, comfortable, good breakfast.

Miinukset: Staff was a little poor in English.

Plussat: Staff and cleanliness, breakfast good too

Miinukset: The smokey smell which pervaded my room and bo hot water for shower

Plussat: The pool, gym , foods are affordable and staff are friendly.

Miinukset: The toilet room was old, faucet was leaking. Must fix. Its really old.

Plussat: Everyone was very friendly. Someone also waited up for me to check in late when my flight was delayed.

Miinukset: Breakfast was a bit cold by the time I went down at 9:30.

Plussat: Very big swimming pool with nice area to chill. Good gym Near the airport Friendly staff

Miinukset: As it is good value for money, remote from city Center and close to airport you can expect a lot of Chinese tourists......... The room is good especially considering the price but don’t expect luxury

Plussat: -Iso uima-allasalue -Leveät sängyt ja pehmeät petivaatteet -Aamiainen kuului hintaan -Lähellä lentokenttää

Miinukset: -Hotelli hieman epämääräisellä alueella -Henkilökunnan englannin ymmärrys kehnoa -Kallis ja hieman nuhruinen

Plussat: Delicious fruit! and great service

Miinukset: shower water was not hot

Plussat: Breakfast is good

Miinukset: No restaurant with air-conditioning

Plussat: Breakfast is very simple, location is good, nearby airport.

Miinukset: tolet is too old, need some improvement

Plussat: The room and the staff were good

Miinukset: The breakfast was average

Miinukset: The room was very dirty (dirty sheet, towels, bathroom and without windows. There was also excessive noise. Never more.

Plussat: Close to the airport. Front of house was very friendly. Good for stopovers.

Miinukset: No windows. Lots of noise from staff early hours waking me up. Very damp room.

Plussat: Location is great. Breakfast is just exactly as wish

Miinukset: bed sheet is torn at the corner shower facility need to improve

Plussat: It was very noisy, the towels was very old and thin, can use an update for the bathroom.

Miinukset: better towels and linen ..

Plussat: Lähellä lentokenttä ja ilmainen kuljetus kentälle onnistui erinomaisesti, kun edellisenä päivänä kerroin milloin haluan kentälle lähteä.

Miinukset: Yövyin 2 yötä ja muuten ei mitään valittamista, mutta yöllä heräsin kun rotat juoksi ilmastointi putkissa. Ihan perus siisti paikka, sopii hyvin majottumiseen viimesenä yönä ennen lentoa. En suosittele pidempiaikaiseen majoittumiseen.