Phnom Penh hotellit lähellä Independence Monument

Plussat: What a hidden oasis! Absolutely loved staying at this resort. It was serene and peaceful. We had our own pool and it was awesome. Bed and room very comfortable. The staff, food and room was awesome. Had really nice restaurants close-by. Take a Tuk Tuk and see Phnom Penh for a couple hours and take some great photos.Whenever we got back to this resort, it was like walking in on the best kept secret garden. Wish we could have stayed longer.

Miinukset: Cannot improve on perfect!

Plussat: Staff and pools

Plussat: This was a beautiful quiet getaway with bonuses such as massages, a river cruise, bikes to ride and an amazing complimentary breakfast. Besides all this it is close to several tourist sites. I chose this place because of its quiet atmosphere and it’s highly recommended complimentary breakfast. We weren’t disappointed.

Miinukset: We live out in the provinces and I was looking forward to a bath on our night away but realized that there wasn’t one in our superior double. It was just my wrong expectation rather than a defect of the place itself.

Plussat: Excellent food. Very good restaurant.

Miinukset: Nothing

Plussat: Super helpful staff. Very cool vibe. Liked that no kids were allowed. Not too rowdy of crowd

Miinukset: A/C unit in room 29 was underpowered for the size. Tough during the hottest time of the year

Plussat: Amazing tranquil spot slap bang in the city centre. After visiting Palaces, hectic markets and surviving tuk tuk rides return here to rejuvenate and relax.

Plussat: Amazing hotel, everything about it really was perfect. We will stay there every time we visit the city from now on!

Plussat: Stayed three nights and could have stayed longer. Such a nice spot in the middle of a busy city, and perfect to enjoy if you need a day or two out from your travelling plans. The rooms are great, along with dining and swimming pool options. Highly recommend :)

Miinukset: Nothing

Plussat: Everything was perfect....Butler service perfect, House Keeping perfect Food and drinks offer perfect, people working inside the Hotel very kind...just awesome

Miinukset: Spa.....to simple with no relax area for such a dream Hotel is a pity, of course is my opinion....

Plussat: Must go to the morning exercise classes which is for free! And the swimming pool is just near by the fitness center. We enjoyed our stay very much here!

Miinukset: Non

Plussat: Excellent location in the futuristic Vattanac Tower which towers over Phnom Penh. The rooms are really luxurious and comfortable and the service is very professional. They have clearly invested a significant sum of money into this hotel as the standards and attention to detail are impeccable throughout. The quality also of the restaurants and roof top bar of more reminiscent of the standard you may expect in Hong Kong, Singapore of Shanghai. I also really enjoyed meeting Janet who was the Duty Manager when I checked in who made sure that my stay went very smoothly and was indeed a fin Ambassador for Rosewood.

Plussat: Design & architecture, rooms beautiful and common areas. Great sky bar

Miinukset: Stupid elevator system. You need two separate elevators to get to restaurant and bar floors from your room. Service not yet up to five star quality-lacks attention to detail - room not serviced even at 2.45pm - had to ask - room service food not hot - breakfast cooked food not so good, tea for 2 consisted of 1 tea bag in pot but double the charge

Plussat: The food is great especially the breakfast got a lot of choices. The pool area is nice too.

Miinukset: Nothing to complain at all.

Plussat: Nice and clean in an excellent location

Miinukset: Some house keeping matters such as a blocked drain.

Plussat: Everything...the staff, the room, the pool it was all great!

Plussat: Everything was awesome. Cool bar, nice pool, clean room, very kind staff...

Plussat: Staff were amazing from the reception till up to the pool area . Restaurants .. Pool was great Great rooftop view from the pool. Food was good too. But no varieties in the menu for starters very limited.

Miinukset: They could do better in breakfast .

Plussat: Pool is awesome and location

Miinukset: The toiletries...there is literally no soap. The restaurant has not lactose free milk or any kind of milk besides caw milk

Plussat: The restaurant was amazing

Plussat: Mahtava uimaallas katolla, mahtavaa näkoala. Hyvä aamiainen!

Plussat: Uima-allas alue kattoterassilla oli erinomainen ja siellä oli hyvä palvelu. Sijainti oli keskeinen ja hotellilta oli helppo liikkua suosittuihin nähtävyyksiin ja ravintoloihin. Hotelli oli siisti ja moderni.

Miinukset: Aamiainen ei ollut kovin erikoinen, vaikkei siinä mitään suoranaista vikaa ollut. Hotellin respassa sai vaihtaa rahaa. Vaihtaessamme rahaa, emme saaneet mitään kuittia tai laskelmaa ja jälkikäteen huomasimme, että saamamme summa ei vastannut sovittua vaihtokurssia. Johtopäätös on se, että hotellin toimihenkilö oli pitänyt itsellään erotuksen. Luotimme sinisilmäisesti hyvän hotellin henkilökuntaan. Hotellin henkilökunta järjestää myös vieraille tuktuk-kuskeja nähtävyyskierroksia varten ja kannattaa huomioida, että nämä ovat markkinahintoja kalliimpia. Koimme epämiellyttäväksi sen, että hotellin toimihenkilö pyrki myymään järjestämiään kyytejä pelottelemalla sillä, että muut tuktuk-kuskit huijaavat ym. Saapuessamme aamulla kirjautumaan, huoneemme ei ollut vielä valmis. Meille tarjottiin lisämaksusta superior-huonetta standard-huoneen sijaan. Kävi ilmi, että ainoa ero oli että kalliimman huoneen pinta-ala oli kaksi neliötä suurempi. Tästä jäi hieman rahastuksen maku meille. Huoneesta puuttui myös suihkugeeli ja hedelmälautanen, jotka kuuluivat hintaan. Näistä pienistä yksityiskohdista jäi huolimaton vaikutelma.

Plussat: Being a first time traveler to Phnom Penh, I was worried that the photos may be better than reality. Actually, it was much better than I expected. The room was well appointed and well finished with a great shower. The AC worked really well, and the bed was quite comfortable. However, the highlight was definitely the rooftop pool! It was beautifully and uniquely designed and really made me feel like I was on a posh vacation. The restaurant had incredibly affordable specials, including a 3 canapé plate + cocktail for $6.95 USD!1

Miinukset: If I HAVE to find a complaint, it would be that non-guests can buy day passes to the pool, making it a bit crowded on the weekend.

Plussat: Nothing

Miinukset: First of all, when we arrived they required for a deposit (it never happened in a 4 star hotel, since they had even my credit card available); I had to speak with the manager (cool guy actually) to fix it out: we agreed to pay in advance, what a bad welcoming for new guests!!! Then I reminded them my girlfriend needed a gluten free breakfast - already mentioned by Extranet before arrival - and they were like “what is this?”. After 15 minutes spent at the front desk, we checked in and they gave a room that seemed to be still under construction: the roof had some holes, the shower was really dirty, the tap was broken, many plugs-in were out of the walls. We asked to change room and they gave us a bigger room but the situation was almost the same: broken wood door of the bathroom, dirty floor and towels. At the breakfast we asked for bananas, chocolate cream and French toast: they said they had no availability and I answered “Guys, it is a 4* Hotel so you cannot say no to a guest who asks you for something”. We needed to use the laundry service and we gave the bag to the reception: 2 trousers and 1 short. Since we needed them for the day after around 4/5pm, we had to use the express service (50% more on the final bill). The price, according to the list, was $9.75. While we were sleeping they gave us a call, waking us up to give the bag back: I told them ok, even though I was sleeping. When we got back our clothes I saw $27 as final cost: I have a call to the front desk, asking information but a lady who did not speak English properly was trying to tell me something, I asked for somebody who was English speaking and they did not reply. I came down and I told them that it was a big mistake, they had to call 3 people to check it out, the laundry manager told me that I had to add the 50% to each price; I told them that adding 50% to the total price or to each item would have not changed the final cost. They spent 20 minutes to calculate $9,75 as final price.

Miinukset: Uima-allas aika vaatimaton kuviin verrattuna.

Plussat: Very modern and clean facilities. Breakfast was really good. Helpful staff. Very good location.

Miinukset: The fact that I needed to pay a deposit during the check-in and that it has to be paid in cash or with a credit card.

Miinukset: Business hotel and a bit run down. Restaurant dark and on ground floor with little atmosphere. Lots of much better options in PP.

Plussat: Such a nice place. Amazing staff. Great value for money. The pool was excellent!

Miinukset: I loved everything

Plussat: Excellent small hotel. Clean, comfortable, well-designed. Pleasant decor. Delightful staff. Varied breakfast for Asian and Western tastes. I like the location. I have stayed here previously.

Miinukset: The lighting switches. It’s probably just me though.

Plussat: I like your staff's attitude, especially Ms Chantima. She is very helpful, kind and considerate. I hope she can be a role model for all your staffs.

Miinukset: Breakfast could be improved

Plussat: Reasonable quality mixed selection. Nice balance of Asian and western. Fresh fruit croissants and preserves.

Miinukset: A/C difficult to regulate, some of the fittings have started to decline a bit. I am aware that significant money has gone into major refurbishments like a new water heater, improved awnings for the sun beds and gymnasium windows.

Plussat: Nice ambience room and walk way. good selection for buffet breakfast

Miinukset: first impression.....too crowded and kind off chaotic.... need to enhance it's customer service approach like most 5 star hotel where the staff make you feel like a home. that is missing in Nagaworld staff not knowledgeable of the surrounding & places of interest

Plussat: kind of good

Miinukset: better place

Plussat: Room is clean, staff kind. Airport shuttle is comfortable & complimentary.

Plussat: Very thing is good

Plussat: Aamupala ok. Ja parasta oli kun pääsi pois home ladosta.

Miinukset: Huoneessa järkyttävä homeen haju. Yökerhon musiikin jumputus kuului siten että nukkumisesta ei tullut mitään. Ja sama homma vaikka vaihdoimme huonetta.

Miinukset: The smell of lots of cigarettes at the corridor. Smelly room and toilet when checkin

Plussat: Crazy Macau-vibe. Super glitzy

Miinukset: Smoking everywhere. Casinos filled with Chinese on tour.

Plussat: Good rooms, location, casino, restaurant.

Miinukset: Reception insisted that all 6 rooms to pay usd 100 x 6 rooms = USD 600 as deposit or they will not give room keys. I think it’s very unprofessional and demanding.

Miinukset: Rooms are low quality, construction was happening and not told