Phnom Penh hotellia

Plussat: The staff were very helpful and friendly. The rooms were very clean, turn down service was twice a day. It is a $2/3 Tuk Tuk to the centre and the drivers for the hotel were very nice.

Miinukset: Nothing that comes to mind.

Plussat: 2nd time we have stopped here and just love the place. The staff and owners are so polite and friendly, always on hand to help with any questions. The rooms are spacious and very clean and well equipped, pool is lovely way to end a day. Breakfast has good choice, other meals we tried were excellent too. Very calm oasis in middle of a city bustling with life, highly recommended.

Miinukset: Loved everything

Plussat: I usually never give maximum points in "value for money" but this time we got upgraded to the best room, so I did.

Miinukset: Nothing.

Plussat: The pool and the customer service

Miinukset: Nothing

Plussat: iRoHa garden hotellissa saa tavattoman ystävällistä palvelua ja hotellin henkilökunta tekee kaikkensa, jotta hotellin asiakas nauttii olostaan hotellissa. Henkilökunta auttoi retkijärjestelyissä ja kuljetusten varaamisessa. Huone oli siisti ja tilava. Hotelli on rauhallisella alueella ja sillä on kaunis puutarha.

Miinukset: Hotellin aamiainen oli hyvä, mutta siihen voisi lisätä lasillisen vettä. Hotelli on hieman kaukana päänähtävyyksistä, joten tuk tukiin joutuu varaamaan rahaa enemmän kuin keskustan majapaikkoissa.

Plussat: quiet place out of the noise of town. very comfortable. The owner was nice!

Plussat: Hotel staff was helpful every step of the way. They helped setup transportation for all of our outings. They gave excellent local restaurant recommendations despite having a great restaurant on the premises already. We decided to utilize their massage and spa service to which they accommodated our large party. We were extremely pleased with their service. After we checked out, they did a room sweep to make sure we didn't forget anything. Lastly, the owner of the hotel paid us a visit during our breakfast and made the effort to carry our luggage to the van and say farewell! Really nice touch. Overall, their standard of hospitality is extraordinarily high!

Miinukset: Two really small gripes: 1) Not enough water for hot showers. 2) It'd be nice to keep the air conditioning running when we step out for a bit.

Plussat: Excellent breakfast with multiple options for travelers of almost all tastes and dietary restrictions, all of which were wonderful.

Miinukset: The streets in the area flood during the rainy period, though there is little to be done by the hotel to ameliorate this. More a circumstance of the city design and drainage.

Plussat: Food and staff

Miinukset: Nothing

Plussat: Very helpful staff, good English, great breakfast, comfortable room

Plussat: good location, decent and clean room , staffs are very helpful .

Miinukset: low water pressure at top floor .

Plussat: Erinomainen aamiainen ja palvelu loistavaa

Plussat: Decoration, cleanliness, staff, pool - just perfect

Plussat: Customer service was excellent. Lovely big, clean room. Loved that the TV had a channel full of English-speaking movies too! My flight wasn’t until 5pm so they let me check out a bit later for free so I could enjoy a swim for longer and arranged a taxi for me which was waiting outside as I checked out. The hotel is gorgeous wish I could’ve stayed longer x

Miinukset: It’s a little bit on the expensive side but that’s expected with a luxury hotel such as this

Plussat: The service and friendliness of the staff was outstanding. We felt very welcome and looked after during our stay. The hotel is beautiful - even better than the pictures show. The massage was amazing!

Miinukset: A water filter in the hotel would be great in order to cut down on plastic waste but staff did kindly refill our water bottles for us.

Plussat: Great hotel. Very friendly and helpful staff.

Plussat: lovely choice , although the fruit was a bit boring

Miinukset: avocado would have been nice at breakfast and some berries

Plussat: The pool was amazing, lounge areas were awesome esp after a day in hectic PP. Definitely an oasis in a hectic city. We were upgraded to a studio room which was much appreciated. Breakfast was also good and definitely value for money.

Miinukset: There were many insects to contend with during our stay which got to be annoying. On one night we asked to have drinks upstairs in the La Pergola restaurant, just half an hour but we told that it wasn’t policy to give a table just for drinks. This turned out to be an absurd rule as there were 30 other tables, which coincidentally remained empty as we sat downstairs drinking. Left us with a sour impression on an overall very hospitable hotel.

Plussat: Very friendly staff, nice pool and garden.

Miinukset: Room is small

Plussat: worth for money staff all smile

Miinukset: less choice for restaurant menu

Plussat: Great staff ! The pool was massive and had a lot of plants . The staff were so welcoming and so gracious.

Miinukset: Nothing

Plussat: Beautiful setting in a lovely tropical garden. Very attentive staff. Really comfortable bed and loved the shower.

Miinukset: Nothing

Plussat: Keidas keskellä kaupunkia. Rakennukset hienosti verhoutuneet ympäröivällä kasvillisuudella. Allasalue keskeisellä, mutta ei häiritsevällä paikalla. Ystävällinen huolehtivainen henkilökunta. Hotellia vaikea erottaa kadultapäin. Näyttävä sisääntulo aula. Todella hyvä allasravintola, lyhyen visiitin aikana ei kauemmaksi kannata lähteä. Vahvat suositukset.

Plussat: Loved the private pool and the free breakfast. Ordered room service. The whole place just felt like a beautiful tranquil peaceful paradise away from the noise and chaos of Phnom Penh.

Miinukset: Wish we could have stayed longer!

Plussat: A small paradise in Phnom Penh with professional and helpful staff. Nice location, good facilities and well maintained. The room was nice and clean - good pool areas and restaurant. Gere you get value for money

Plussat: Some staff members were more switched on than others and attentive.

Miinukset: When we checked in the guy at the front desk didn’t bother to look up or greet us until we told him that we had a booking. We understand that it was late (10pm) but he was not at all customer friendly.

Plussat: Oasis of peace in the centre of the city!

Plussat: The room was very comfortable with a nice balcony. Bed was very comfortable and very peaceful overall hotel. Breakfast was good, ordered whatever you wished off a menu. The complimentary sunset cruise and massage were great additions.

Miinukset: Pools were very cold, didn't seem to be heated much. Bathroon was very small and wifi struggled at stages

Plussat: A beautiful oasis in the heart of Phnom Penh. Beautiful decor, serene garden, perfectly attentive staff.

Plussat: Room is very large and comfortable. Hotel service persons are all very friendly and helpful.

Plussat: Just a really nice hotel

Miinukset: Everything was really nice

Plussat: The ambiance with lot of greenery,2 swimming pools,large comfortable bedroom& breakfast on the pool side made my stay very enjoyable.They need to improve on the breakfast which was reasonably o.k .The staff was very cooperative.

Miinukset: Breakfast could have been better.

Plussat: Super helpful staff. Very cool vibe. Liked that no kids were allowed. Not too rowdy of crowd

Miinukset: A/C unit in room 29 was underpowered for the size. Tough during the hottest time of the year

Plussat: Pictures do not do justice to the hotel grounds. Absolutely lovely!

Miinukset: No

Plussat: Hotellin alue ja tunnelma olivat mukavaa vaihtelua tavanomaiseen.

Miinukset: Liikenteen melu kuului huoneeseen. Huoneen kunto ei ollut hyvä: ötököitä pääsi sisään ovien raoista ja ikkunat eivät olleet tiiviit.

Plussat: Excellent hotel and you must have dinner there.

Plussat: Amazing staff...sincere, friendly, engaging and helpful. Couldn't have asked for better people.

Miinukset: It IS an old hotel, after all...so bathrooms were a little old fashioned, the water pressure wasn't great, etc. etc. The hotel has been modernized, but it's still a very, very old hotel--keep that in mind before you book.

Plussat: The room is very comfortable and perfectly clean. The hotel in general is absolutely beautiful ! Service is amazing and all the staff are very helpful and professional. Everything will be taken care of for you. The pool area is great (although a little bit noisy due to some renovation work at the moment) and spa facilities are very nice.

Miinukset: Rooms with windows on the street can get noisy with the morning traffic from 5.00 and In the evenings.

Plussat: Customer service was excellent. Management and staff very professional. Facilities, restaurants and bars very good. Very convenient central location.

Plussat: Loved the environment and the staff. Professional all the way. Really great experience.

Miinukset: Enjoyed the entire experience

Plussat: excellent service with a smile

Plussat: The staff was excellent, with the front desk representatives welcoming us back after outings despite this being a rather large hotel. The hotel itself is an old style French building with lots of atmosphere, providing a sharp contrast to the contemporary cookie cutter high end hotels. The major sites are generally a Tuk Tuk ride away, so the location is very good. Overall, we were very happy with this hotel.

Miinukset: The rooms were a bit dark.

Plussat: Nice, historic hotel, Good and friendly service (as we can expect in a 4 star hotel). Location is good (quiet & central)

Miinukset: Although 210 USD/night) "booking,com"?

Plussat: The beds were incredibly comfy! Swimming pool was glorious! One of the best things were the team of people working there. Nothing was too much bother. A true 5 star hotel!

Miinukset: Unfortunate that part of building being refurbished but this didn't detract from our enjoyment.

Plussat: Breakfast good. in room dining ok locationI

Miinukset: Did not get the room we booked and the said that we were being up graded but it looked /felt more like a down grade. F&B by the pool was not good standard Spa service was sub standard. Therapists were not that experienced but they charged way too much for what was delivered .

Plussat: A unique building, with nice facilities and I had characterful, comfortable room. The staff were all very welcoming, polite, and efficient, yet still relaxed. A very pleasant atmosphere.

Plussat: The staff made our anniversary extra special. Beds were super comfortable and amazing breakfast, as always.

Plussat: Rooms were spacious, bed extra comfy, food was to die for especially A’la carte breakfast inclusive of room rate . The only real resort in Phnom Penh, total relaxation.

Miinukset: Nothing

Plussat: Swimming pool, bathroom, amazing sofa in the room

Miinukset: Lots of kids shouting in the swimming pool

Plussat: nice view and well trained staff

Miinukset: non

Plussat: Perfect resort to relax for a few days away from Phnom Penh. The staff is great and attentive to make a perfect stay. The pool is perfect facing the river. The room is spacious and extremely comfortable bed and linen. Very large bathroom with bath. We had a perfect relaxing time.

Plussat: a little bit high prices, but nice resort

Miinukset: lack of enjoying and leisure

Plussat: Food was good

Miinukset: Service levels were very poor for a 5 star resort. I think this is teething problems and not having enough staff, but they need to be a lot more attentive to guests and provide a much higher level of service to allow guests to enjoy the resort.

Plussat: The service was impeccable. The GM and the entire staff were welcoming and were accommodative of our needs. The food was amazing - hats off to the chef!

Miinukset: I honestly can't think of anything! For us, going to Bale was to escape our busy city life in Phnom Penh so we appreciated the remoteness as we just wanted to relax by the swimming pool. For those that are considering using this as a base to explore Phnom Penh proper (within city limits), this could prove a bit difficult given the traffic and distance.

Plussat: This was a very pleasant surprise and exceeded my expectations. A real find.

Plussat: Love the classy hotel deco!

Plussat: Amazing roof top infinity pool with stunning views of the city. The food in the restaurant was fantastic. Staff are so friendly. Rooms spotlessly clean. Great hotel

Miinukset: You have to get a taxi from the hotel to go anywhere as nothing is of interest in walking distance.

Plussat: It was my second time to stay there. Very nice staffs Delicious breakfast Amazing Rooftop pool Clean room What can I ask more?

Plussat: Everything. Staff excellent. Breakfast good. Swimming pool small but excellent great value for money.

Plussat: Staff were amazing from the reception till up to the pool area . Restaurants .. Pool was great Great rooftop view from the pool. Food was good too. But no varieties in the menu for starters very limited.

Miinukset: They could do better in breakfast .

Plussat: The hotel is beautiful and very stylish. The location is great and the food was very much good enough. The rooms are minimalist in style, which I love but may not be to everyone's taste.

Plussat: Basically everything about this place is amazing. Pool is top notch with a great view and lovely water. Room is great and food is really good

Miinukset: I can't think of much bad to say about this place. If I ever go to PP again, I will probably stay there as it was that fun

Plussat: Beautiful hotel with amazing rooftop pool! Lovely restaurant, clean and comfortable rooms, friendly and professional staff, nice spa in hotel, easy laundry service and airport transportation. Good breakfast options to order and a large buffet selection.

Plussat: Mahtava uimaallas katolla, mahtavaa näkoala. Hyvä aamiainen!

Plussat: Just stayed for one night. The location is central

Miinukset: Rooms are small and not well decorated. Don’t think it’s worthy for the price.

Plussat: Uima-allas alue kattoterassilla oli erinomainen ja siellä oli hyvä palvelu. Sijainti oli keskeinen ja hotellilta oli helppo liikkua suosittuihin nähtävyyksiin ja ravintoloihin. Hotelli oli siisti ja moderni.

Miinukset: Aamiainen ei ollut kovin erikoinen, vaikkei siinä mitään suoranaista vikaa ollut. Hotellin respassa sai vaihtaa rahaa. Vaihtaessamme rahaa, emme saaneet mitään kuittia tai laskelmaa ja jälkikäteen huomasimme, että saamamme summa ei vastannut sovittua vaihtokurssia. Johtopäätös on se, että hotellin toimihenkilö oli pitänyt itsellään erotuksen. Luotimme sinisilmäisesti hyvän hotellin henkilökuntaan. Hotellin henkilökunta järjestää myös vieraille tuktuk-kuskeja nähtävyyskierroksia varten ja kannattaa huomioida, että nämä ovat markkinahintoja kalliimpia. Koimme epämiellyttäväksi sen, että hotellin toimihenkilö pyrki myymään järjestämiään kyytejä pelottelemalla sillä, että muut tuktuk-kuskit huijaavat ym. Saapuessamme aamulla kirjautumaan, huoneemme ei ollut vielä valmis. Meille tarjottiin lisämaksusta superior-huonetta standard-huoneen sijaan. Kävi ilmi, että ainoa ero oli että kalliimman huoneen pinta-ala oli kaksi neliötä suurempi. Tästä jäi hieman rahastuksen maku meille. Huoneesta puuttui myös suihkugeeli ja hedelmälautanen, jotka kuuluivat hintaan. Näistä pienistä yksityiskohdista jäi huolimaton vaikutelma.

Plussat: Being a first time traveler to Phnom Penh, I was worried that the photos may be better than reality. Actually, it was much better than I expected. The room was well appointed and well finished with a great shower. The AC worked really well, and the bed was quite comfortable. However, the highlight was definitely the rooftop pool! It was beautifully and uniquely designed and really made me feel like I was on a posh vacation. The restaurant had incredibly affordable specials, including a 3 canapé plate + cocktail for $6.95 USD!1

Miinukset: If I HAVE to find a complaint, it would be that non-guests can buy day passes to the pool, making it a bit crowded on the weekend.

Plussat: The staff were super friendly and helpful. The room was clean and had everything you need... even conditioner which is always hard to find in cambodia! Beautiful pool and rooftop area! Really comfortable bed. Good buffet!

Miinukset: Location is okay for fancy tourist shops but not super close to the riverside attractions

Plussat: This is truly amazing hotel property. One of the best hotel I have ever stayed at in terms of comfort, service quality, and value for the money. Hotel staff is extremely friendly and attentive. All of their restaurants are exceptionally good. Their outdoor roof top bar on the 37th floor is the tallest in Phnom Penh. finally, a full floor of spa with infinity pool and large gym. Looking forward staying at other Rosewood hotels around the world.

Miinukset: There was nothing that bothered me of I didn't like.

Plussat: Pls improve veg food quality and timings for guest.those who are vegetarian.

Miinukset: Room.management

Plussat: Very swanky. Nice restaurants and bars within. Good views as it was a hotel taking up some of the top floors of the tallest building in Phnom Penh. The bathroom was gorgeous.

Miinukset: It was quite expensive - for eg breakfast was $25 USD pp. The staff were nice but not very efficient.

Plussat: Everything! But the design of the place and the little details were amazing. The restaurant and bar, even the band was good. Great environment

Miinukset: I didn’t find this hotel until the last day, and I thought it was the best of all i tried this I would have preferred to find it before. I always do a research to find good hotels so I think maybe there is a lack on the marketing side since it’s not really out there regardless the hotel level. Should be everywhere.

Plussat: From the first email to the final conversation the team at Rosewood was professional, accommodating, and genuinely kind. I cannot get over how great the customer service was. The room, the food, the view - everything was perfect for my best friend's birthday celebration! I would stay here again and I would absolutely recommend this oasis for anyone who wants a relaxing, pampering stay in Cambodia.

Miinukset: Do not change a thing! It was perfect.

Plussat: A marvelous super neat & clean hotel. Staff were so helpful & polite.

Miinukset: Nothing..

Plussat: All good

Miinukset: Tv, too complicated to use

Plussat: We came across the Rosewood hotel Phnom Penh by chance when making a last minute weekend trip and was impressed by the architectural design of the building. Located just near the main train station it is a great location, only a 5/10 minutes walk in to some of the local sites or even quicker by TukTuk. The hotel itself can only be described as amazing, with beautiful sleek and modern interiors, every little detail is in place for its clients. The hotel is perfectly clean and it is the little touches such as books and sweets which gives a personal touch. To say the hotel provides great hospitality and excellent customer service is an understatement. All of the staff were exemplary from check in, the resto serving staff, to the guys on the front desk and everyone in between, every person that we came across was just fantastic. I don’t have everyone’s names but Korith, Rotha, Remy, Kobie and our driver to the airport were just a few of the staff who made our stay so exceptional. The hotel facilities are First Class, from the amazing suite that we upgraded to, the restaurant with the most delicious and flavoursome food ( along with awesome service!) to the stunning swimming pool and spa. Finally the last ‘Wow’ goes to the Sora Sky Bar on the 37th Floor, an amazing space ‘perched’ on the edge of the main hotel building, with the most spectacular views of PP and an awesome vibe and food! Overall experience of the Rosewood Phnom Penh was outstanding, so much so, three weeks after the trip we can’t wait to return to this amazing on a future trip! We would have no hesitation recommending this awesome hotel -made even greater by its amazing staff!

Plussat: None

Miinukset: Asked forairport pick up and paid it but no arrangement and almost miss my flight. Hotel are saying they are well trained employee etc but they don't deserve for it.

Plussat: Very attentive staff super clean and ultra professional

Plussat: The staff was among the kindest, most helpful that I’ve encountered in SE Asia. The beds were clean and ridiculously comfortable. Phnom Penh is a hectic city but this hostel was calm and cozy. They also had a community table that everyone sat at while eating meals (either meals they cooked or meals you could make on your own) that helped me meet other travelers.

Miinukset: The water pressure in my bathroom was very low, and the water did not get hot. Oh well.

Plussat: The place is nice and clean. Wifi was good downstairs but not in the room. The bed and the room is good as well.

Miinukset: The staff could be more nice and helpful, honestly. We asked for some things (like coffee, food, etc) and they weren't served to us, even though we remembered them. We felt like we were bothering them. But they asked us to pay immediately for everything and sometimes we felt like they only saw us like money with legs. Also the breakfast could be better.

Plussat: Staff super friendly. Man at desk was very good

Miinukset: One toilet per floor means that it's hard get into the toilet in the morning. We were on floor with female dorm which made it nearly impossible.

Plussat: Great staff ! Super friendly and helpful. One of the best hostels I've stayed so far

Miinukset: The toilet and the shower are in the same room so if someone is using the shower you either have to go downstairs to the ground floor toilet or sneak into another floor and use their bathroom

Plussat: This hostel was very clean and comfortable. The double beds were super comfy and they had a nice downstairs communal area. Would recommend :-).

Plussat: Henkilökunta oli avuliasta ja antoi myös hyviä neuvoja. Aamiaista saa tilattua, esim. kotitekoista jugurttia (parasta mitä ollaan Aasiassa syöty) ja tuoreita hedelmiä! Hostelli tarjoaa aamulla myös kahvia ja teetä ilmaiseksi :) Keittiönurkkauksessa voi kokkailla myös omia ruokia ja keittiö-& hengailualue on kiva. Dormissa sänky oli ihan mukava ja ilmastointi toimi hyvin.

Miinukset: Dormimme vessa tukkeutui pari kertaa (vessapaperiahan sinne ei kuulu edes laittaa), mutta henkilökunta fiksasi tilanteen aika nopeasti.

Plussat: Staff was very nice amd accommodating. Everything was nice and very clean! Would recommend to travelers! Good location close to to Royal Palace, National Museum and Inependence Monument. 3-4$ tuk tuk to Russian Market.

Miinukset: Female only dorms cost more than co-ed dorms. Guys are more often than not the ones that make girls unsafe so girls should not have to pay more to ensure their safety. It should be equal for both genders. You also have to pay $1 USD for a towel which I found strange.

Plussat: The room is good, clean and comfy.

Miinukset: The toilet is quite smelly and not provided body soap. After 10pm people in the hall talking so loud and can't sleep till 12am, we need to go down and tell them to reduce the volume as on top all the windows is the dormitory room.

Plussat: The hospitality of the place definitely is awesome!

Miinukset: The water from the shower was too small and there was only one light in the room which makes the room looked quite dim.

Plussat: Lovely reception staff, so welcoming & helpful. In particular the male member of staff who checked us in ( I didn’t get his name) he booked our transfer for us to Siem reap. Free cooking class & tasting fun. Nice common area. Comfy beds.

Miinukset: Nothing

Plussat: Everything... 1 spacious rooms , comfy beds 2 they keep clean all the areas :) 3 they upgraded me the last 2 nights to a Double bed so it was really nice from them 4 You can sign up to share the tuk tuk to the killing fields and Genocide museum so it can be cheaper :) 5 Besides at night in the common area you can find another solo travellers and share a good time Highly recommended

Miinukset: They could include the breakfast in the price but the rest was a really good place to stay !!

Plussat: The hostel is near the landmarks (royal palace, silver pagoda, wat phnom, central market, etc). They have food offerings that are affordable. The staff were all accommodating and super nice. They have free cooking show. They are partner with transportation services (going to Vietnam) or from other Cambodian towns. And cheap tour offers for their guests.

Plussat: The location was right on the beach, staff very friendly. Lovely hotel

Plussat: I love the staff, very accommodating! The wonderful smell as I entered the elevator always was welcoming! The beds were great as were the pool and facilities. Breakfast although expensive it was all encompasssing!

Miinukset: I was not happy about smoke smell in the lobby wafting in from the Chinese Business men. I also noticed many women waiting in the lobby for men to accompany them. Odd to have this at such a level of hotel.

Plussat: Everything was just OK.

Miinukset: The restaurant was expensive and not great. They seemed to be trying too hard to be a sophisticated hotel. Not in walking distance of sites.

Plussat: Amazing hotel, very nice staff and the food is unique, really nothing to complain about this hotel an amazing experience

Plussat: All the amenities were great

Miinukset: The room rate was far too expensive at approximately $200 per night, as a descent meal in the tourist section of the city could be had for under $10 so the price in the hotel my opinion was extortionate.

Plussat: Everything and all the staff will very helpful and polite.

Miinukset: NA

Plussat: Beds were comfortable, fantastic pool for swimmers This is an excellent hotel, all in style, best hotel in Phnom Penh. I do recommend!

Plussat: Great staff.

Miinukset: Room cleanliness was spotty... hair in the towel, smudges on table surfaces. Bed mattress was very firm if you like that...

Plussat: Atmosphere

Miinukset: Only the service on Pool, walk to slow.

Plussat: Excellent complimentary breakfast

Plussat: Beautiful, comfortable and spacious room for our family of 4, with luxurious bathroom containing large bath and shower. Breakfast was absolutely fantastic with TOP quality French cuisine Service was extremely helpful and attentive throughout our stay

Miinukset: Nothing

Plussat: Never....

Miinukset: Not good everything.....

Plussat: Very clean and good breakfast

Miinukset: Nope

Plussat: Swimming pool and friendly staff

Miinukset: Very noisy building work going on during the day, we could hardly hear the staff as we checked in.

Plussat: Very welcoming staff. Everyone was very helpful.

Plussat: Staff was very friendly and helpful. Kids enjoyed the pool and the bread at breakfast. Decor in the hotel and in the rooms were very well done. Great stay! We forgot a pair of glasses when we checked out and the staff sent an email to let us know they had found them.

Plussat: High Ceiling, Breakfast Facility

Miinukset: Air Con is not working properly

Plussat: The breakfasts were excellent with plenty of choices and freshly cooked to order! The service staff were attentive, helpful and efficient. The check-in was very smooth and the staff volunteered to show me how everything worked and in good English. My room was very spacious and the bed large and very comfortable. The reception staff were more than helpful and called taxis and were able to help with special requests.

Miinukset: The spa rooms needed mosquito repellent!

Plussat: It’s a boutique old charm hotel. Breakfast is good. Staff are very helpful and friendly. Location is v central and they have in house Tuk tuk u may use ( of course you need to pay).

Plussat: Located at a stone's throw from the Royal Palace, Independence Monument, the Mekong and in general the city centre, the hotel is great place to relax amidst the chaos of the Cambodian capital city. The breakfast is probably the best we have had during our couple of weeks long trip across the length and breadth of Cambodia. The room rent

Miinukset: At times we felt that the employees are snooping a bit on the guests. For example, we brought down our luggage before checking out and was having our breakfast. My wife had kept her bag in our room so that she can go back to the room and freshen up before finally checking out and heading on with our onward journey. Imagine our surprise when, after finishing our breakfast, we discover my wife's bag resting neatly on our suitcases !! When notified the staff did apologise for entering the room because they thought we had already checked out BUT this is not something which is expected.

Plussat: The ambiance was wonderful! The staff was friendly and helpful. The rooms were clean and comfortable. The breakfast was delicious.

Plussat: The wall, plants, and two small ponds at the entrance were a wonderful buffer from the busyness and noise in the street, and kept the lobby nice and cool. We loved relaxing on the deck.

Miinukset: There was some loud music playing from one of the nearby bars each night, but it ended by the time we went to bed.

Plussat: Staff

Miinukset: A bit noisy

Plussat: Location Breakfast Staff

Miinukset: RAS

Plussat: Aamupala oli hyvä, tykkäsin. Palvelu oli tosi ystävällistä.

Miinukset: Palvelijat olivat todella nuoria ja ammattitaito hieman puuttui, mutta se ei ollut iso puute.

Plussat: Quiet clean room. Friendly staff. Great breakfast.

Plussat: Very friendly and helpful staff in all my correspondence prior to my stay and in my interactions during my stay.

Miinukset: Nothing!

Plussat: The TeaHouse is an excellent place to stay in Phnom Phen. It is close to the main attractions. The pool and lobby area are great to relax after a day in town. The staff was very helpful und friendly and they will be a great help if you want to book trips.

Plussat: Good variety. plenty of fruits. all nice and pleasant

Miinukset: none

Plussat: Atmosphere, decoration

Plussat: Was in Cambodia for Business, good Hotel, has all you need, quite Central and Friendly and Helpful Personal. For the Price really good.

Plussat: Amazing pool, bar restaurant area. Rooms are large and comfortable. Value for money! Location was great, an easy $1-2 tuk tuk ride to anywhere in the city.

Miinukset: The rooms are basic, and didn’t have a few things in them we usually expect (e.g. an iron - you could ring reception to get one but that’s a bit of a hassle)

Plussat: Very lovely place, quiet small courtyard, nice room with a balcony，can’t wait to come again!

Plussat: The staff was really nice, beautiful hotel thanks you

Miinukset: it was dark inside, stairways were dark, there was no door in washroom and found foul smell in washroom. there was no restaurant inside.

Plussat: The peace of the place... Exactly whats needed after a long flight.. Breakfast delicious and staff don't disturb you...

Plussat: The location is just behind the Royal Palace, so easy to go for restaurant or river side, very quiet place in the city center. The staffs there are so kind, very lovely place to stay and they have very nice breakfast.

Plussat: Everything.

Miinukset: Hard bed.

Plussat: The friendliness of all staff and the excellent location and attention to detail

Miinukset: .

Plussat: Friendly staff, reasonable price, breakfast included with good quality bread. Good value for money

Miinukset: Wifi was OK for the most part, but for my work requires 100% stable internet without disconnect, which it unfortunately did from time to time

Plussat: The room was clean and spacious. Breakfast was good.

Miinukset: The bed was a bit hard. The balcony was facing the corridor.

Plussat: The owner! Definitely ! Thank you for your warm hospitality during my stay, worth to come back. A la prochaine fois

Miinukset: Only one young Housekeeping did not focus on her job but tips. She ran into your room (once you checked out and about to leave) suddenly. What a pity that the right one who cleans/ does her job will not get this tip....

Plussat: The location is at the central of the city, restaurants are within minutes of taking tuktuk. The room is clean and beautiful.

Miinukset: nothing

Plussat: Siistit huoneet. Mukava ja avulias henkilökunta.

Plussat: Overall the hotel was good (good breakfast, clean, well decorated, nice small pool and helpful staff)

Miinukset: The view from the window was literally against the wall of another building. They should inform guests about it.

Plussat: Beautiful property on a quiet street. Staff were very helpful and attentive. 5 options for breakfast (although the “American” and “British” menus are essentially the same). We especially liked the rice porridge on the Asian menu. Rooms were luxuriously spacious and toilets were huge and modernly fitted. The pool was a very welcome place to dip to combat the crazy heat after a long day out. Would definitely stay here again if I ever found myself back in Phnom Penh.

Miinukset: Breakfast area isn’t air conditioned. Ground floor room had creepy crawlies.

Plussat: Very friendly staff, excellent breakfast and we had dinner twice also which was very good

Plussat: Customer service was excellent. We were treated like family. They took care of everything we needed. The breakfast was excellent and the restaurant had dinner that was excellent as well. Certainly come back to this hotel. Highly recommend!

Miinukset: Everything was excellent

Plussat: Great hotel very nice staff and great breakfast. I love the atmosphere and the location is very nice near the pub street.

Miinukset: -

Plussat: Nice tiny hotel with a small boutique selling unique gifts and jewelry. Breakfast is good, staff too.

Miinukset: I would have preferred to know in advance that my room was on the third floor without an elevator to make an educated choice at the time of booking. Does this explain why the water took so long to fill the bathtub? Pillows are too big and too hard.

Plussat: Lovely staff, bedroom super clean and everything was very comfortable. The breakfast is offered in set menus and it is nice. Location was very good because it is close to everything but not in the noisy centre. Would definitely recommend.

Miinukset: Nothing, everything was perfect!

Plussat: The staff was incredible and the breakfast was amazing! I love the pool; it truly felt like an oasis in the middle of a bustling city. The rooms were clean and comfortable. I really thought this place was perfect and a great value for the money

Miinukset: The laundry service was expensive but otherwise everything was perfect

Plussat: The breakfast was delicious, the location is perfect for exploring the main sites within the city. We walked around 15mins to get to the palace and museum. The staff are also really friendly and helpful. We organised a half day tour on a tuk tuk to see the killing fields and prison which was organised really well through the hotel. The room was spacious and comfy.

Plussat: Very clean. The bed was very comfortable. Really nice big, clean bathroom.

Miinukset: The pool was SO much smaller in real life than in the pictures. There is not really room to actually swim, and if you do, you feel that the staff are watching you, because they have nothing else to do.

Plussat: Todella mukava ja pieni spa-hotelli, hinta-laatusuhde enemmän kuin kohdillaan. Uima-altaalta ja ravintolasta upeat näkymät kaupunkiin.

Miinukset: The bed was hard and uncomfortable although they did apply an overlay which slightly improved the situation after I brought it up. Its quite noisy with construction nearby, car horns and general conversation and happenings in the corridors.

Plussat: Kattoterassin ravintolasta ja uima-altaalta hieno näköala yli kaupungin. Jokaisessa huoneessa on parveke (mutta alakerroksissa siitä ei ole mitään iloa koska naapuritalo on kolmen metrin päässä). Sisustuksessa on moderni touch, paljon kivoja pieniä yksityiskohtia, joiluna mm. design-joulukuusi ja kaikille asiakkaille käsin tehty joulukortti ja pieni lahja.

Miinukset: Äänieristys olematon, ja lisäksi naapurissa musiikkibaari. Pyydä 01-loppuisia huoneita (ja vaihtoehtoisesti 02-loppuisia), niiden suunta parempi. Uima-allas on, kuten yleensä, pienempi kuin miltä se mainoskuvissa näyttää, ja sopii pulahteluun, ei uintiin. Aamiaisbuffet hyvin basic.

Plussat: Great location near restaurants, massage places and bars. The roof top pool is fabulous and has a great city view.

Miinukset: Bit tricky to find but just look out for the Dominoes pizza venue and then there’s a small Patio sign opposite it and the hotel is down a side ally.

Plussat: The property is as lovely clean and modern enjoyed our stay. Staff were very friendly and couldn’t do enough for us always remembered our room number to give us our key. Would definitely return

Miinukset: Lively bar next door can get loud and when your room is next door hard to sleep

Plussat: Patio exceeded our expectations, Staff at the Restaurant was amazing and Food Quality was top notch, highly recommended.

Plussat: Pool view

Miinukset: Everything else. Noise level. Staffs at recception.

Plussat: Facilities, staff and quality of food & drinks were all excellent. The location was the best surprise of the lot - awesome bars and restaurants on the same street. Loved our stay.

Miinukset: N/A.

Plussat: Staff very helpful and good location it has many restaurant, shop around there. room tidy and cleanliness. Nice breakfast especially Fried rice.

Miinukset: N/A

Plussat: Room is clean, bed is comfortable

Miinukset: Breakfast is not varity of food, hotel is located in small alley, having construction nearly

Plussat: The staff were lovely and friendly and couldn't do enough for you. They were extremely helpful and informative. Food was delicious too.

Miinukset: The hotel was very close to surrounding buildings and unfortunately the building next door was being renovated. Loud power tools and banging could be heard all day and after 14 long hours of travelling, it was difficult to get some restful sleep.

Plussat: Friendly and helpful staff. Room very clean. Facilities good.

Miinukset: Construction next door started at 7:00am. Very noisy.

Plussat: Room service acceptable. Room was very spacious

Miinukset: Pressed the button for make up of room, but room was not made up in the morning. No re fill of bottled water.

Plussat: Not Shuttle Service

Plussat: Good boutique ! Staff very friendly and welcoming. good breakfast , nice pool and jacuzzi.

Plussat: Staff is still nice but... if you book at promotional price, don't expect too much. They will offer you one of their worst room. Breakfast on roof top still nice.

Miinukset: Superior room small and bathroom really needs refreshing (walls) . Not as good the one when we stayed there before. Could not get one additional night at same price. So we moved to another hotel at same price, better location and much more confortable.

Plussat: Room cleaned

Miinukset: 1.Strong smell from the entrance of the hotel and in the elevator which cause us headache. 2.Better change some amenities that use direct with guests in the room such as towels. You can see different color of old towel and new. 3.Should improve more customer service standard/engagement

Plussat: The tuk tuk driver out the front who had the hotel promotion on the back of it ripped us off

Miinukset: As above

Plussat: Highly recommended for traveling businessman or entrepreneurs.

Miinukset: Location, versatility, high-speed internet, affordable food, and drinks.

Plussat: See above. It's quirky, efficient, the staff are lovely and it's great fun staying there. The pool and jacuzzi are both delightful.

Miinukset: The location is initially off putting but rapidly becomes more appealing. Reception staff don't have great English but why should they? It's a boutique hotel but the rooms are modern and well serviced and it's a great place.

Plussat: Good location, clean and comfortable rooms, friendly and helpful staff. Food was good also.

Miinukset: Pool area on the roof lacked protection from the sun and the pool behind the lobby was indoors and quite cold.

Plussat: Hotel was lovely, staff very friendly and really helpful. They were more than happy to help with anything we needed. The food in the restaurant was lovely too. The rooms were also really clean and the beds were very comfy.

Miinukset: There was construction work outside so it was a bit noisy in the mornings, but it did not spoil anything for us.

Plussat: I really love this hotel. It gives a really wonderful experience in Cambodia. I really hope to travel to Cambodia again. The hotel staff is really helpful and nice. I feel treated warmly by them. Thanks!

Plussat: its a huge place , amazing food , biggest swimming pool in city i guess .. amazing views from room and rooftop bar, variety of restaurants in the building ..

Miinukset: location is little far from proper phnom penh , have to cross the river which takes around 30 minutes ..

Plussat: Perfect view of Mekong river, nice night view. SPA is good but price a bit high

Plussat: Comfortable bed

Miinukset: Very dirty Staff could not recomend a restaurant...

Miinukset: Staff at reception were impolite, poor english and not smart. They took a long time to checkin and poor room service

Plussat: Location and infrastructure

Miinukset: Little away from main riverside

Plussat: The bed is Super comfy with the right firmness

Miinukset: The toilet is abit too dim, could be brighter

Plussat: The room is spacious however the interior is not very great. I love the spa service here as it is very reasonable. The swimming pools are very great size and well-designed

Miinukset: The room interior need to be upgraded.

Plussat: Enormous beds. Easy to get tuk tuks. Food in rooftop restaurant was good, as were the views.

Miinukset: Poor location. Huge hotel that’s deserted. Restaurants and bars advertised, but not open (or fully constructed?). Abrupt service. Ferry to Centre of city a car / passenger ferry, down dirt roads.

Plussat: The check in experience was excellent and the check out was similar. The concierge service was excellent

Miinukset: The shame is that the restaurants do not match up to expectation and in fact the quality and service were a little lacking