Billabong Hostel

The hotel and the pool area is very nice. The hotel offers a lot of great services. The location is really good-- very easy to walk around to sites, restaurants, to the best currency exchange, etc. The night staff was very good. There was a drugged up weirdo staying in my dorm and the night staff did a great job evaluating the situation, helping the other guests and behaving professional. The manager was also very helpful and professional in addressing this issue

First, my main dislike are specific to the dorms, and might not apply if you're getting a regular room. Basically, the dorm beds suck and ruin the experience. The dorm bunk beds aren't very stable. Everytime the guy sleeping above me rolled, the whole bed shook. This was extremely annoying. The beds also don't have privacy curtains. The beds were also dirty and not well kept. All in all, the dorms are not comfortable. The hostel should stop being so cheap and buy some better bunk beds. The other issue I had wasn't a real problem per se, just an annoyance-- the desk staff was extremely rude and obnoxious. Maybe there's some cultural thing, but considering ALL of their guests are foreigners, they should know how to act vaguely polite. The woman there was particularly rude.