Hyatt Regency Phoenix

First timer

I do appreciate the employees and the easy access to many other attractions. That was nice

I did not like the actual bed and the sheets and covers. I must of woke up 6 -7 times. Sheets where not soft. They were hard and loud. The bed was noisy and felt old. Was not a comfortable sleep. Also. This is arizona the air is dry. Maybe giving complimentary waters would be nice. Not charge $5 per water bottle.

The staff was friendly and I liked the amenities in the hotel.

The bathroom was really small.

Walking Distance to Chase Field.

Room had a vague smell of cigarette smoke.

Great place. Fix your hot water.

Typical nice Hyatt hotel.

Fix the hot water!