Hotellit lähellä Pondicherry lentoasema

Plussat: Loved the place and the staff was very excellent. They were all very helpful and generous and extermly humble. Wish to come back at this property soon. Loved it.

Plussat: The staff and hospitality was excellent! Everyone we interacted with was service oriented, offered and organised for things requested for. Overall it felt like home :)

Plussat: Beautiful property... Courteous staff who went above and beyond their duty.

Plussat: The staff were incredibly professional and so so so lovely! We dined there first night and was impressed. Second night we went to another restaurant which we were told is the best in Pondicherry, and it wasn’t even as good as the food we had the first night at Maison! Honestly loveliest hotel experience ever. Staff members portrayed a lovely community like atmosphere which was lovely.

Miinukset: Nothing. Wish we could have stayed longer.

Plussat: The fact that it was a boutique hotel and provided all the quietness and privacy which we were looking for

Miinukset: A little bit more variety in the breakfast menu would be welcome

Plussat: This is a beautiful small heritage hotel in a charming and very tastefully restored old building, arranged around two courtyards filled with luscious plants. The service is excellent with everyone making a huge effort to make you feel welcome. The rooms are comfortable, air conditioned and decorated with old wooden furniture. And the food is fantastic! The special ‘Green Moon’ dinner was amazing and the best Indian food we’ve had anywhere. There’s no pool, but you can use a lovely one at the sister hotel, Palais de Mahe. Jason in particular was very helpful and sorted out train tickets and taxis for us. Thoroughly recommended.

Miinukset: Nothing.

Miinukset: My parents who stayed there are both above 80 years. The ac had not been checked before, somebody had turned it to fan mode and it took a lot of time to get fixed. The fan was too slow. The carpet had not been cleaned properly and there was a twig with thorns which got into my dad's foot. He wanted to watch the india cricket match but the tv was not working properly. All in all they were caused a lot of discomfort. Something I definitely didn't expect both for the price and your reputation. I am very unhappy with this as I had booked the room for them with a lot of expectations and had specially mentioned their age as well.

Plussat: It's a beautiful property and they have done their best to maintain the heritage vibe of the place. Breakfast was good and the location though not very close to the beach, isn't bad. The toiletries and facilities were super nice.

Miinukset: Felt the price was 10-15% more than the value. I understand this is a heritage hotel, but based on the location and the size, it could have been cheaper.

Plussat: Everything about the property Ambience ,cleanliness , breakfast and care Made to feel homely . Wonderfully maintained property

Plussat: excellent staff , beautiful and clean rooms. great location.

Miinukset: Could have had a better breakfast.

Plussat: Good ambiance. Fairly clean. Heritage look. And obviously the location.

Miinukset: The doors close at 11pm.

Plussat: Nice location, you get what you see. The rooms were clean, staff was helpful, price was reasonable.

Miinukset: Nothing, place was beautiful with really helpful staff.

Plussat: The work team is excellent. I arrived at 7am and they gave me a room to stay until the check in time. It was very kind and lovely. They are extremely helpful, efficient and tried to make my stay comfortable and pleasant. The high point of the hotel was the attention that they gave to me and all my needs. The equipe is marvelous!!

Miinukset: The breakfast begins around 9am, very late! In my 05 days at the hotel I just had the breakfast twice because the activities at the Auroville begins at 8:45h and the Sri Aurobindo’s ashram propose one bus at 8am.. So, I left the hotel early. I lost the breakfast almost everyday. The room is not cleaned everyday and the towels are not changed even once in all 05 days.

Plussat: Great staff... Perfect location

Miinukset: Heritage place ... Love to visit again

Plussat: Good location to easily walk to all the points of interest in Pondicherry in under 10 mins. Rooms were basic but very clean. Staff were extremely friendly and helpful. Breakfast came with lots of fruits which we loved.

Miinukset: A person was sorting laundry and dusting bed sheets next to our table while we were having breakfast, that made us a bit uncomfortable. I wish he would have done that when none of the guests was eating there.

Miinukset: It was so smelly outside the property. Due to public urination etc. Had to run in and out of the property literally. It was a big let down

Plussat: This property has been converted from a house to a hotel. The hotel does have the heritage feel in terms of basic decor (paintings, artifacts, wooden beams, central sunlight area etc). The staff are helpful in terms basic courtesy and helping us out with directions and arranging vehicle. The hotel has its own car and on making a reasonable payment, we can use it for sightseeing. The breakfast is simple and healthy- bread, butter, jam, omelette, fruits and coffee. The place is close to a ton of shops and it is in a central area. The Promenade beach is a 10 min walk away. The bus stand is a mile away (1.6 kms). We had 9 hours to kill between checkout time and our bus boarding time. The hotel staff were kind enough to let us use the common area to rest and keep our luggage till we left. (this is unlike some other hotels which said we cannot keep our luggage and hang out). The Hotel is a definite value for money!! recommended!! (but don't expect any views though, like sea or parks)

Miinukset: But it could definitely do with some cleanliness. I understand this is not a hotel in the true sense with all rooms being similar, doors facing each other, tiles, bells and whistles but it is not very cleanly maintained. The first room we were given was damp and dusty. We were upgraded to a 'delux' room. It was cleaner and well ventilated but the A/C was leaking a bit. Also the area next to the rest-room on the ground floor is like a dumpyard of sorts. The road itself is a bit smelly and I think it is because of unused church building next door where people dump garbage outside. This is not the hotel's fault but I am saying don't expect to wake up every morning to smell of flowers blooming :-).

Plussat: The cleaniness in the hotel was the best part. Additionally there was no noise in the surroundings.

Miinukset: The double bed was seperated into two.

Plussat: the room was extremely small with a double cot, a cupboard and table. Would be cramped up even for a single person.

Miinukset: The size of the room

Plussat: I felt it was over priced. Given the room at ground floor with no window overlooking.

Miinukset: 1,Bath room floor mat not available. I have to ask / follow up and get it. It is not suiting for such a good 5 star hotel NOT to put it, 2. There was no hand towel in the bath room 3. No tissue paper in the room ( face tissues )

Plussat: Staff were excellent at the restaurant

Plussat: Like the ambiance, when it’s crowded it’s hard to get the attention of staff

Plussat: Staff were good. Facility, location everything was fine

Miinukset: I asked for a double cot well in advance but they provided 2 single cot. Their excuse is all rooms are occupied. Then why do you ask for preference one day before check in??

Plussat: Location, hospitality and services

Miinukset: Bathroom cleaning could be improved.

Plussat: The breakfast was good

Miinukset: The staff were rude and kept calling us even before check out time to ask us to leave, the room had bad cigarette odour and we had to ask and wait to change our room. The hotel was a little further from the beach and white town

Plussat: Nothing

Miinukset: Accord Puducherry is below par when compared to any other accord hotels across. Very poor staff and the check in process just didnt end. With a baby crying, they still insisted to finish the payment before handing us the keys to the room. To top it off, they wanted a smile from the baby to take a photo for their records. How incosiderate staff. Another incident occurred during our stay is that when we returned from dinner one night, we noticed 2 people exiting our room. They had used the master key to enter. When questioned they told that they entered the room just to check if everything in the room was in order. And this was at 9:30pm in the night. Which house keeping staff randomly enters a room at 9:30 pm to inspect things. When we made a noise about all this, 4 managers + a General Manager Mr Muthu just apologized with no explanation. Well, to be fair, a Manager named Mr William did give a explanation that as they are fully booked, these things can happen.

Plussat: Good property

Miinukset: Pool side is not good

Plussat: The location!

Miinukset: Poor service as I had to call twice for things like towels,shampoo and the food came very late!!

Plussat: Good ambiance and location and especially the neatness

Plussat: Nice location, good food, decent pool

Miinukset: Old room. No large single bed even in executive suite, bathroom needs renovation and needs to ventilation

Plussat: Location, cleanliness, friendly staff and amenities

Miinukset: Breakfast could have been better.

Plussat: Loved the buffet breakfast and dinner. Good items. I would suggest you give sausages and bacon for breakfast.. the pool was amazing. Overall experience was good

Miinukset: The croissant was thick.. the beds were fine but the view from the room was not great. Was expecting something better. I was also looking forward for the bathtub in the bathroom but was disappointed. Also, we were charged four times the price for a 10 rupees chip packet n 20 rupees water bottle. But other than that it's was a good experience.

Plussat: good

Miinukset: cleannes need to improve

Plussat: Quality of food served is good and tasty.

Miinukset: Staff are not friendly especially reception...room service is not prompt...

Miinukset: We had problems with locals staying at the hotel over the werkend for a overnight party venue. Really could not rest and the hotel staff did a good job but the pereon staying in the room making a nuisance ended up creating a large scene when requested to reduce the noise. I would not stay here again.

Plussat: Ambience

Miinukset: I was given disabled person room and the sliding door had opening at the top. Due to which guest noises and cleaning noises were high. When complained to manager he said sorry and if I had requested they would have changed. My question is why was I given the disabled person room. Though even for the disabled person he would have the same noise issue and door was not sound proof due to the opening at the top

Plussat: Breakfast And housekeeping Services by Rajesh.

Miinukset: AC was not working properly.

Plussat: Breakfast

Miinukset: Air conditioning

Miinukset: Even though Early check-in was confirmed by the hotel, I was denied early check-in by staff Francis Shiva who also was very ride to us and made me wait for 8 hours. Worst experience ever

Plussat: 1) Room quality 2) Location of the property is pretty good due to its proximity to lots of main areas

Miinukset: There is a huge communication gap among the staff. To quote incidents - 1) Despite making it clear at the time of checkin that we have paid for breakfast the front office guys just kept getting confused over it 2) We had a early checkout in the morning and we agreed with restaurant manager for getting us packed breakfast at 7 AM sharp. Surprisingly the morning staff had no clue about it and we had to pack the dry stuff otherwise we would have missed our flight in Chennai.

Plussat: Nothing at all

Miinukset: They are failing big time in justifying 4star standards. Their prices are not at all worth for their space, facilities, food quality. Had very bad experience and felt I wasted my 6000 RS.

Miinukset: The pillow stinks. I had to use my own travelling pillow to sleep.

Plussat: The buffet dinner.

Miinukset: Behaviour of the inexperienced staff (reception & house keeping). Blindly following the damn process without understanding the needs of the guests at least.. The simple answer is NO ,even though we r ready to pay. With kids the stay is uncomfortable here..

Plussat: Amazing place,. Total value for money. And the rooftop swimming pool is also exceptional.

Miinukset: The room-service extension is always busy, so you have to go in person and get things done sometimes. They could extend the swimming pool timings though, 7am to 7pm is a little too tight especially if you are craving for a swim in the late evening.

Plussat: We went to this hotel as a family (2 kids age 8 and 10) and had a very nice family suit room. The breakfast was very good and the swimming pool on the rooftop was great. We highly recommend this place.

Plussat: The staff were very helpful. Overall it was a clean and comfortable stay.

Miinukset: The ventilation/air conditioning system was not great (our room was either too hot or too cold). Also, our room had three twin beds. It would have been nice to have a room with two double/queen beds.

Plussat: Vastaanoton henkilökunta ja esimies erittäin auttavaisia ja ystävällisiä, huonepalvelu sujui hyvin ja nopeasti, erityispyynnöt huoneen suhteen järjestyivät ilman ongelmia (kuten 2 lisävuodetta huoneeseen), aamiainen oli erittäin hyvä etelä intialainen buffa, saatavilla myös tilauksesta dosaa ja omeletteja, kattokerroksen uimallas mukava ja siisti, jossa hyvä käydä aamujumpalla. Söimme illalla hotellin ravintolassa kasvisruokaa joka oli todella hyvä tasoista.

Miinukset: Ravintola sulki illalla jo klo 22.30

Miinukset: Dirty hotel. Broken shower. Swimming pool shuts at 20:00. Unprofessional staff.

Plussat: Extremely helpful staffs

Miinukset: no air con at for corridor

Plussat: House keeping was very thorough and meticulous in the cleaning of the room. Hotel is centrally located.

Miinukset: Had problems with getting hot water in the day of the arrival and the following day which was duly fixed the next day. Duplex room should have two bathrooms instead of one and have storage space in the upstairs room to keep clothes. Toiletries doesn't include shaving kit. Buffet breakfast was had a decent spread with variety however with some patrons using their hands to serve the food, the staff could have monitored the situation.

Plussat: Room, cleanliness, breakfast variety.

Miinukset: Dinner (ala carte) needs improvement.

Plussat: Good storage. Staff attentive.

Miinukset: Floor sticky. Additional desk would be good.

Plussat: The reception personnel were very courteous, staff at the restaurant very attentive, room service good, local information good, most of all was impressed to see a very young and enthuastic staff. would recommend friends and family to book in here.

Miinukset: The breakfast could be improved with a few more nonveg items, ie. bacon, salami, ham, etc.

Plussat: Excellent roof top swimming pool with the good view of the sea. Staff is very good and helpful, hotel is very clean and hygienic. One must not miss the breakfast, it's amazing.

Miinukset: Internal telephones and wifi was not working when we checked in, it took them 1 day to rectify. Also a bit expensive compared to similar hotels near by. The room that was allocated to us had a door connecting other room (they open the door when families stay in both the rooms). But the problem for us is that we can hear what the talking and is very annoying

Plussat: Nothing

Miinukset: Not a star hotel

Plussat: The Hotel was great. The staff from the reception to the room service were very polite and courteous. What i like the most is the smile on their faces when they meet you to help you. The food was good as well. The hotel was clean and neat.

Miinukset: i felt it was a little expensive.

Plussat: Cleanliness Bed comfort

Miinukset: Wash basin was leaking. Not rectified after two times of complaints to reception. Toiletries items was not kept adequately..

Plussat: good breakfast. good location.

Miinukset: hotel needs upgrading.

Miinukset: Air-conditioning wasn't working.. had to call for the technician to fix it at around midnight

Plussat: Cleanliness

Miinukset: No proper response from staff

Plussat: Lovely place

Miinukset: Everything was good.

Plussat: Had a nice and pleasant stay. Very good breakfast and swimming pool... Worth for Money... Highly recommend !!

Plussat: Good and varieties of breakfast.

Miinukset: nothing

Plussat: My dress missed on cupboard room number 317 with singapore $400 I called hotel irresponsible answered house keeping department. My money and dress lost

Plussat: Bed and facilities in the room

Miinukset: The check in the hotel and the staff at the reception. Hidden prices The first night in the bad room. Smell humidity and water come out from the Air conditionner

Plussat: Breakfast is good.

Miinukset: But they not supplied non-veg gravy sufficient quantity. Non veg gravy tray almost empty for more the 30 minutes.

Plussat: Very good food. Good portions too.

Miinukset: The TV is too small

Miinukset: Only one pillow . Air conditioner too noisy. Coffe sachet only one kept for double occupancy room.

Miinukset: The bed sheet was not that clean. The bed was not comfortable. Staff during the breakfast was not that welcoming. For breakfast food was not good.

Plussat: Awesome destination

Miinukset: Everything was perfect

Plussat: Breakfast was great. wonderful selection. Our sea view suite was wonderful. Loved the view.

Miinukset: Perhaps the bathroom needs some adjustments. It isn't old, seems to have been remodeled. It just needs some tweaking.

Plussat: Location

Miinukset: The rooms and everything in them is old and worn out.

Plussat: High standards hotel, very well maintained. No surprise as their description is very clear

Plussat: The location was very good. The purpose of slight seeing met very well. Staff was co operative.

Miinukset: The rooms were smelly with wet floors and walls. The maintenance of the rooms could be better. The corridors were smelly and water leakage in bath room. Though it was advance booking and early check in, no choice for the room available.

Plussat: Location and food is amazing! Staff has been very helpful throughout our stay. Kudos to Sailo! The bartender lady she was amazing!

Miinukset: There was no dressing mirror in the room and dish TV just had Tamil channels. We had to talk to the staff and even he was unable to help us get the English channels.

Plussat: *The sea view was amazing from the room *The hotel staff was very courteous, helpful and warm. *The location was superb. *Both the restaurants- 1)The Blue Line 2) The Bay of Buddha- (roof top restaurant) were good and get a 4/5 from me. * The tea kit provided in the room, was awesome.

Miinukset: The exhaust fan in the bathroom was not working. The bedside lamp bulbs were of different colors.

Plussat: The location is major plus point for the hotel, it's right at the promonade beach, staff us friendly , food is good & over all it's was a comfortable stay

Plussat: almost all.

Miinukset: Pradeep Moullin , manning Front Office, was helpful in every way. He was courteous, and full of manners.From Checkin to Checkout , everything was smooth. merci, Monseur. Hostess Ms. Dhivya was also helpful and volunteered to give all details. She was excellent by being polite and rendered useful tips about the hotel. keep it up Ms.Dhivya. merci, Madam.

Plussat: Location

Miinukset: Rooms not maintained

Plussat: Location was reasonably good. Good location for city shopping. Walk able distance to Ashram and Beach. Easy to reachable as it is located in Nehru street.

Miinukset: Outside hotel not that clean as expected. Not fit for my expectations; washroom light not working in middle of night and they do not have spare light to replace it. Overall not worth for money.

Miinukset: Breakfast menu is not good . Only plane dhosa , Idli available . They don't know how to toast bread.

Plussat: Good Hotel nice for family trips. Good service and pleasant staff

Plussat: Very cute place and room, great rooftop, very clean and well located near white town

Plussat: Modern room.. keeps cool when it's so hot outside.. love the design..friendly helpful staff & convienent location..

Plussat: The staff was amazing and helpful. Cozy place for a budget stay

Plussat: Comfy, location was good

Miinukset: Everything was good!

Plussat: Staff

Miinukset: Expensive as market rate

Plussat: Serving is good.

Miinukset: Maintenance is bad.., bathroom water is getting blocked even for little water.

Miinukset: Snake alert!!! Okay, so the rooms were not only dirty, staff did not give us the rooms until 5.30 pm, while the check-in time was 2pm. Once we entered, we found rooms were much smaller than showed in images. The toilet was like a public toilet that had light plastic door. The door lock was not functional + we found a lizard in the room that kept roaming on the ceiling the whole night. At about 9 am next morning, when we came from breakfast, we found a small snake in the bathroom. That was it!!!!! We moved out immediately.. The worst stay of our lives, and those 2 rooms costed us 10,000 Rs.

Plussat: 1.All the channel s in TV was provided. 2.Room service was quite good. 3.Food quality was good.

Miinukset: 1.All the basic amenities in the bathroom was not provided. 2.Basic amenities like sandals, biscuits etc.were not provided in the room like other three star hotels.

Plussat: Breakfast and some staff

Miinukset: Service is too slow. Staff was not firm and friendly

Plussat: Great service very good WiFi and great baying Pondicherry

Plussat: We had a comfortable stay. Staff members were very friendly.

Miinukset: No comments. Pls correct my name its v s jaganathan. I am from bangaluru not Mumbai

Plussat: Staffs were nice

Miinukset: They charged extra 7 k for taxes on top of 23k plan shared with me. This is too much

Plussat: Location, parking space, electric kettle in room.

Miinukset: Food, other guests on same floor were making a lot of noise till 3 am, not maintained properly.

Plussat: Neat and tidy

Miinukset: Food quality.

Plussat: The staff were very good and helpful. Especvially Mr. Prakash in the front desk and Mr. Abdul in the restaurant was very good & professional. The Meghalaya girls (waitresses) in the restaurant also was very good & helpful.

Miinukset: Rooms have to be refurbished and repainted and re-done.

Miinukset: Rooms were not clean and TV not working AC not functioning properly and rooms were also accomodating cockroaches and other insects but a prime location and staff was very friendly and cooperative can't say had a great time but not bad time

Plussat: Location

Miinukset: Every room was stinking A/c did not work in many rooms