The Guest Hotel & Spa

1. The room size was great 2. The restaurant food was great 3. Breakfast items were great and varied 4. Overall the staff were friendly and responsive 5. The hotel was cleaned sufficiently atlthough could be improved 6. The location is excellent. Its close to a lot of resturants and activities. The beach is a 10min drive from there

1. When we arrived the front desk told us we have to pay tourism tax but we did not because we live and work in Malaysia. 2. The bed sheets seemed to have been infested by bed bugs. 3. The towels are old and need to be upgraded 4. The spa staff were dishonest. I didnt receive the full massage that I paid for. Only when I complained I received the rest of the massage. I shouldnt have to ask for a service that I have paid for. 5. Most services close at 7pm which is pretty early.