The Benson, a Coast Hotel

Good central position, great reception and bar area of real old fashioned charm and character. comfortable bed and helpful staff. Great meal at hotel recommended Jakes Famous Crawfish restaurant.

Very small bathroom for two people and expensive overnight parking.

The amenity charge as a hidden charge

great breakfasts in the Palm court

Classic quality, great architecture

Staff was friendly, complimentary bottles of water were a nice touch. I didn't eat at the hotel so I can't comment on the food, but I did think it was cool to offer free appetizers. Location was great as we could walk around the city instead of driving our van or paying for multiple ubers/lyfts.

While the beds were comfy, the pillows were not. Maybe I'm just too used to my tempur pillows at home, but I kept waking up. The rooms could be more sound proof, as my brother complained about hearing adult noises happening in the adjoining room (which was not part of our group). Another member of our group complained about street noises/garbage trucks waking them up very early on Saturday morning, saying the AC wasn't powerful enough so they had to open the windows, which let more noise in. I can agree with the AC not being strong enough and also not providing enough white noise. Lastly, I was not expecting to have to pay for parking when I'm paying to stay at the hotel. I understand paying valet, and charging parking fees for people not staying at the hotel, but I wasn't happy with the extra parking costs considering we're paying to stay there.