Portland hotellia

Plussat: Hotel exceeded my expectations from the clean comfortable bed and sheets (Duvet!!) to the staff helpfulness and the pool with the slide the kids loved. Location was walking distance to many cool places and good restaurants. The free bottled water and other treats were nice. Good breakfast buffet.

Miinukset: The valet parking... expensive but understandable for the area

Plussat: all

Miinukset: nothing

Plussat: Everything in good shape; staff nice and helpful; extra towels; spacious common areas; close to restaurants

Miinukset: The air conditioning was loud and was strong enough to blow my hair off my forehead. Not good when I’m trying to sleep.

Plussat: The staff were super accommodating to our needs and helped my daughter celebrate her birthday in a truly special way.

Plussat: The breakfast was nice, I used the workout center every day and would have used the pool had I remembered my bathing suit. We went up to the roof top deck a few times, it is so nice. The staff was great, especially Jeri. She went above and beyond, our room needed some attention, they fixed it and sent up a little basket of goodies as well, we had wine on the roof top and got an opener, it didn't work, so she came up with a few openers to make sure we could open it, she made reservations for us for brunch (if we didn't have reservations, we would have waited 1.5 hours). She was so helpful and had such a great attitude. Also, the location is great, easy to walk to things or get an Uber. I hope to visit Portland with my husband and son and I would definitely stay there again.

Miinukset: One of the beds in our room was really squeaky and when we got in our room we asked for a little vacuuming in the bed area.

Plussat: The bed and pillows are amazingly comfortable. The staff everywhere in the hotel always greeted me. I can eat my daily breakfast of yogurt and fresh fruit

Plussat: Our room was beautiful and the staff was always friendly and helpful! We highly recommend this hotel!

Plussat: Closed proximity to downtown. Indoor swimming pool for kids. Supermarket is nearby. Saturday market (10 min walk) is worth to visit.

Plussat: Modern, location, friendly and efficent staff.

Miinukset: No

Plussat: Staffs are friendly, excellent service,clean room, Comfortable room.

Plussat: Clean, modern & great location!

Plussat: Best part was the breakfast. This exceeded my expectations re: included hotel breakfast, in terms of 1) variety of food, 2) attentiveness of staff re: the breakfast, 3) eating area.

Plussat: Everyone was very friendly. Beautiful hotel

Miinukset: Amenities. Fee

Plussat: Beds and bathrooms were terrific. Staff at desk, concierges and afternoon dunning were helpful and efficient.

Plussat: I've been staying at this hotel for years. It has an elegant lobby, excellently updated rooms, and unequaled location - close to all the Portland downtown activities and top notch retailers as well as many, many great places to eat.

Miinukset: What's not to like.

Plussat: Classic quality, great architecture

Plussat: Incredible bar, classic elegance without the pretentious atmosphere.

Plussat: Very nice historic place, perfect for touristic stays

Miinukset: Very expensive, breakfast extra and expensive, very slow service. Do not try to hold a small meeting there- meeting rooms very expensive, no equipment...

Plussat: Beautiful hotel. Great location. Pet friendly.

Plussat: Staff is excellent and room was perfect everyday. Hotel located in center of excellent restaurants. Beautiful town. We will be back and the Benson is where we will stay.

Miinukset: Ceiling fan would be great addition.

Miinukset: The amenity charge as a hidden charge

Plussat: Good central position, great reception and bar area of real old fashioned charm and character. comfortable bed and helpful staff. Great meal at hotel recommended Jakes Famous Crawfish restaurant.

Miinukset: Very small bathroom for two people and expensive overnight parking.

Plussat: Very clean comfortable room. Great location. Within waking distance to great restaurants. Will definitely stay here again!

Plussat: Location was perfect and walkable to where we wanted to go.

Miinukset: Not the hotel's fault but late at night loud people out front of the hotel.

Plussat: The building has charm because it’s old and funky. We enjoyed the roof top seating, and the bed was comfortable enough. The room was clean. It’s not bad if you don’t plan to spend much time in the room, which we didn’t. And if you don’t require a lot of counter space for your toiletries, you won’t have a problem. Over all, there wasn’t anything necessarily bad about the hotel, but I wouldn’t stay there again for the reasons listed below.

Miinukset: Our room was beyond small (a king suite with a private bath). There was maybe 18 inches between the bed and the walls. The only place to put an open suitcase was in the doorway. My friend and I were climbing over each other just do get dressed. There was no counter space at all. The staff was friendly enough, but I frequently felt like they were only offering the least amount of hospitality required. The building is old and noisy. The only parking available is street parking or a pay lot two blocks away. The hotel is located in a part of downtown that is popular with indigent citizens, many of whom are unmedicated schizophrenics, so if you walk anywhere, you’re walking through a lot of litter and foul smelling areas. It was not an area I felt comfortable in when I had to walk to my car to feed the meter at night, or walking anywhere at night in general, because each block has three to four people sleeping in doorways or on the actual sidewalk. During the day we encountered a lot of yelling and spitting and two fights.

Plussat: The staff

Miinukset: It’s in a very bad part of town. No parking. Had to park several blocks away and endure expensive costs for parking. There was no tv in our room. There was a DJ on the rooftop which was uncomfortably loud in our room. We asked to be moved and the option was a top bunk in a dorm, not quite appropriate for 61 years old. Could not hear ourselves talk. Just not good overall.

Miinukset: A bit too expensive considering the size of the rooms and the separate bathrooms and the single ply toilet paper.

Plussat: -Comfy bed -Clean -Nice staff -Nice rooftop -Nice decoration -Easy access

Miinukset: -3 Bathroom with 24 bunk beds, clean enough but need to wait during the peak period - This is not a hostel, you can’t cook, wash, prepare foods. Also, not much socialized. - Many free folks around the hotel.

Plussat: I did love the lounge , coffee, and the things that came with the bunk beds. I would recommend to put ubs chargers or extra phone chargers for if someone forget therirs

Miinukset: The receptionist didn’t make feel to welcomed

Plussat: Overall best bang for the buck in a long while. I booked this place because I just needed a clean bed on a budget and got more than I needed. The staff from front desk to housekeeping were nice and friendly. I could spend the whole week having drinks and snacks at the cafe if I didn't have other family obligation. I will be back if rooms are available for my next trip.

Plussat: Roof top was very nice! Loved the cafe and the robes!

Plussat: Wonderful little hotel for a couple, reasonable pricing. The room was small but perfect for us. Shared bathrooms weren’t a problem!

Plussat: The old building was very nice preserved and restored in a up to date fashion. Even in regards to sustainanability: use of materials and energy was done nicely (well done!). The decoration was crisp and modern. Both the roof top terrace (being your own) and the reception and lounge area- which had a modest public coffee and drinks bar- is very pleasant to use. We had some lovele coffee and yoghurt with fresh fruit and granola in the morning, a last drink (closes at 11pm) in the evening. The room was small but the bed very comfy.

Miinukset: I did not notice whilst booking that the bathroom was located on the hallway, to be used by multiple rooms. A bathrobe pp was available in our room. And the bathroom was very clean. So all together not too bad.

Plussat: I loved this place so much, I’m really happy we stayed here! The bed was so comfortable, they served the best coffee I ever had (homemade syrups), and the rooftop is awesome. With that fireplace, I suggest they get board games (especially scrabble!)

Miinukset: No fault of the hotel, but the neighborhood made me uncomfortable to walk around at night. I saw people doing drugs with needles and I was scared at night

Plussat: The hotel is cute and comfy. Decent location.

Miinukset: There isn’t a TV in the room and there wasn’t an ice machine. I don’t mind the simplistic vibe but this was like the old ages. I’m surprised they have lights. Very very noisy. They actually have ear plugs in the room. Oh and the wash clothes were filthy and disgusting. The bed was very uncomfortable. Has no one heard of rotating the thing. Give me a break people. I felt like I was being punished or something. Unbelievable the number of homeless and mentally ill around here and around Portland period. Parking was was too expensive $36 a day. Very disappointing for my first Portland stay.

Plussat: The hotel was beautiful, in a really great location - close to all the good spots. The bed was so comfy and the staff were lovely!

Plussat: Great location. Modern and clean.

Plussat: Great room. Very comfortable bed.

Miinukset: Everything met expectations.

Plussat: spacious, full kitchen, good bed, good desk with lots of electrical outlets, good wifi

Miinukset: breakfast room too crowded

Plussat: We only stayed for one night so didn't really have time to enjoy all the amenities it offered. Had to call for extra bedding set as there was none in the room; they later brought one up when we requested it. Also, one lamp in the master bedroom was not working; didn't bother to call to have it fixed. Breakfast was excellent. Very nice modern decor overall.

Plussat: This is absolutely a phenomenal place to stay while in Portland. The rooms were clean and spacious and quite comfortable. It's also a great location for families was well. The included breakfast was great every morning. And the staff provided excellent service. I'd definitely stay here again and would recommend visitors to stay as well!

Miinukset: The only issue with this location is that it is not as central as the other Marriott locations. To get to most of the activities/restaurants, you have to walk about 15-20 mins, which wasn't really bad for us but just providing information for others, esp though with mobility issues.

Plussat: The breakfast was good. Hotel centrally located but quiet so it was easy to sleep at night. Hotel staff were friendly

Miinukset: Cleanliness. The bed had hair on it and the soap dish in the shower had old bar soap stuck to it, and the shelf next to the sink had not been wiped down . Bed was soft .

Plussat: We enjoy this hotel every time we come here. Great location in the Pearl, walkable to shops, cafes, parks and playgrounds. Staff is always very nice and helpful. we will come back.

Miinukset: I was again shocked to see how much plastic the hotel is still using especially at the breakfast buffet. Knowing that it takes 450yrs for plastic to decompose and that it can be rarely recycled it is really disappointing to see that the hotel offers plastic cups and cutlery. as normal silverware wasnt available all the time lots of people just used plastic forks and knifes. I have seen other hotels offer much less or even no plastic at their breakfast buffets - i.e. jam in little glas containers and no to-go cups offered. it would be great if the hotel could make a clear commitment of trying to avoid more waste in the future.

Plussat: Exercise room, happy hour, location

Plussat: Staff very polite accommodating very helpful informative Loved the room, bed so comfy we slept so well Excellent breakfast! Location was excellent

Plussat: The location is great for exploring downtown Portland. The rooms are very spacious with comfortable beds. The staff were super helpful.

Miinukset: N/A

Plussat: Service, location , decor & breakfast

Miinukset: None

Plussat: Always great to stay at this hotel. Great location, nice staff, nice spacious rooms with small kitchen. We will come back.

Miinukset: I am a little shocked that the hotel is still using so much plastic. There is even plastic cups and cutlery for use, which are the biggest polluters and as we know less then 10% of all plastics is being recycled. I would love to see the hotel doing some serious efforts to reduce plastic especially at the breakfast buffet.

Plussat: Mostly everything

Miinukset: The coffee at breakfast

Plussat: The room appeared to be newly renovated and the bed and pillows were so comfortable! Loved the water pressure in the shower too. Staff was very friendly, happy to help and dealt with computer problems with patience and grace. Breakfast is frankly a tad skimpy, a better selection of cereal, meat, and cheese would be nice, but it is more than sufficient. A sign letting people know that there’s another coffee station in the sitting room would be really helpful. There were a lot of folks who didn’t want push button coffee but didn’t realize coffee pots were in the next room. I really appreciate that this is a dog friendly property, the staff always makes my pups feel welcome. Location is awesome.

Miinukset: The only downside is that the walls are super thin, not sure that there’s a fix for this but it can be disconcerting to hear folks talking in the next room and hear what’s being said. A fair number of young people stay here and it’s right in the party area if downtown, so generally quite a bit if late night noise as bars close.

Plussat: Great downtown location.

Plussat: The location was awesome. Very close to all the bars, breweries, and restaurants. It was really nice to go back to the hotel to rest in between our eating excursions. The staff was really nice and the room was very nice and spacious. I'd definitely come back again with some friends so that we can take advantage of the location again.

Miinukset: We didn't really eat breakfast at the hotel, but might have if there weren't such good restaurants nearby and the options looked a little underwhelming. Additionally, they might want to do some spot cleaning on the couch in our room. There were some unsightly stains. I wiped one away with a towel so that's something they could have done before we got there.

Plussat: The staff was awesome! They went above and beyond for us. The room was clean, especially thought the sheets were so comfortable!

Plussat: Location was excellent, everything downtown was walkable from the front door. The breakfast experience was a bit chaotic, very busy, but covered all the basics like cereal, muffins, fruit, tea/coffee.

Miinukset: Wifi was a little slow.

Plussat: Very classic, elegant old (but remodeled!) hotel in Portland. Gracious, attentive staff who are kind and not pretentious. I always stay here when I visit Portland.

Plussat: Excellent location close to everything . Super cute boutique style hotel , excellent clean rooms , great breakfast options , wine and cookies in afternoon and tea . Great staff , garage parking right around the hotel . Great hotel . Will definitely come back

Miinukset: Garage is small , limited space

Plussat: Breakfast included. Happy hour wine. Room was large.

Miinukset: Room was not clean. Shower was very moldy. Rugs not vacuumed. Bathroom items not replenished. Checkin area, lobby area were dingy and dirty. Needs updating.

Plussat: We thoroughly enjoyed our stay here! Great central location, modern rooms, and friendly staff. The front desk was experiencing computer problems at check-in but the guest services lead and agents handled it so smoothly! Our room was very comfortable and the bed is to die for, seriously the softest sheets ever! We hope to return to Portland soon and stay here again, thank you to the team at the Mark Spencer!

Miinukset: The breakfast area was often crowded, but totally manageable!

Plussat: short walk to Powells bookstore and restaurants

Miinukset: Needs better neighbors, empty lots and stores nearby

Plussat: Friendly staff, very accommodating. Great location, nice room.

Plussat: Excellent location! Staff was very friendly. Room was very nice, had a large tub and a separate shower. Housekeeping was very accommodating to our requests, we loved our stay and the city!

Miinukset: It was all great!

Plussat: Location is right across from the tourist info centre, across from Nordstrom’s, close to Pioneer Park.

Plussat: Location and service

Miinukset: The streets are so narrow in getting out in front of hotel for valet

Plussat: Great location. Nice room and bathroom. Comfortable beds. Good room service.

Miinukset: Lousy quality towels.

Plussat: Great location and even better staff! The location is perfect for exploring Portland.

Plussat: Comfortable bed, spacious room, great location, friendly staff

Miinukset: Liquid soap for hand washing would be better than bar soap. Wet soap bar was messy

Plussat: The staff was friendly and helpful. The room was lovely, clean and spacious. The location was excellent. Would definitely stay there again.

Plussat: Staff was wonderful, great location and nice view. The bed was exceptionally comfortable

Miinukset: For the amount we paid for our room, (which was spendy)the bathroom sink was cracked and furnishings a little dated. Bar closed early as did room service Next time we'll look for something else in the same location

Plussat: The hotel itself is nice, clean, and very conveniently located to many attractions and great restaurants in downtown Portland. However, those do not make up for the truly terrible customer service we experienced.

Miinukset: As a frequent traveler, I've stayed in my fair share of hotels of varying degrees of comfort. Upon checking into the Paramount hotel, I was very pleased with the hotel and my room- however, my pleasant experience stopped there. At 1 AM my first night, the guest in the room next to me was being overly disruptive. I finally called the front desk, spoke to April, and hoped it would be taken care of. The guest continued to be loud and I woke up every hour- at one point she was screaming at a hotel employee that he was assaulting her- until I called again at 4 AM and was told that the guest was being escorted out. However, this process was also loud and kept us up until close to 5 AM- and ultimately, the hotel took 4 hours to solve a problem that I called about at 1 AM. I understand that a loud neighbor is not the hotel's fault- what happened next was. I never received any sort of follow up from them, explaining or apologizing for our terrible night. Since I was not contacted, I stopped by the front desk and spoke to Jeremy- he was rude and did not apologize or offer any explanation as to what happened or what compensation we could expect. I stopped the desk a second time and requested that a manager call me on my cell phone- I was going to be out of my room all day. I left my cell phone number with Jeremy- and received no call. I returned to the hotel around 7PM and once again approached the front desk- I was told there was no available manager and that I wouldn't be able to speak to one until 9 AM the next morning (after I was already expected to check out). Finally, Charlie at the front desk was able to get a hold of a manager who said that she had tried calling my room (even after I specified that I would be out all day and specifically left my cell phone number) and that they would compensate one night of my valet parking ($39). Through all of this, I still never spoke to a manager and never received a formal apology (though a manager did call me on my flight back to New York the next day). Overall, the horrible customer service and miscommunication of the hotel staff left me upset and, frankly after the events of the night before, unsafe. For the cost of this hotel, I expected better service and a better compensation for my lost night of sleep. My stay was handled in an unprofessional manner- I certainly will not be returning and urge others to choose other accommodations when visiting Portland.

Plussat: The staff were exceptional-friendly and helpful. The beds and pillows were very comfortable. It was our 30 Anniversary, and they sent champagne and chocolates. Lots of text messages to see if we were enjoying our stay and if there was anything we needed

Plussat: Decor and locations

Plussat: Staff was excellent. Very accommodating and helpful

Plussat: The best Manhattans around. Bartender very friendly and competent. I love the Deluxe Hotel and have stayed there before a few years back.

Miinukset: The Eggs Benedict in the restaurant were good but the Hollandaise needs a little improvement. It didn't quite have the amount of flavor I am used to.

Plussat: Great location & nicely decorated.

Miinukset: A bit pricey.

Plussat: Lovely historic hotel. Absolutely adorable place

Miinukset: Nothing significant. Rooms are a bit small, but that is because of the property’s historic nature

Plussat: We loved the location. We've been to Portland many time, and just now discovered this area of downtown. Definitely going to be back.

Miinukset: The key lock elevators were the most frustrating experience. It never worked on the first try, sometimes as many as 5 trips up and down before the door would open.

Plussat: Lovely old hotel with lots of charm and well maintained

Miinukset: Parking is expensive

Plussat: Everybody was so nice and rooms were very comfortable..

Miinukset: It had no swimming pool and offered dog food on a hotel flyer and staff didn't know about it.

Plussat: Location! And hotel decor.

Miinukset: N/a

Plussat: staff was great, restaurant was great and bar was great. The room was way too small, and there were not enough wash cloths in the room.

Miinukset: the size of the room

Plussat: Great location, very convenient for centre, river and park

Plussat: We enjoyed the location. It was very convenient to go to attractions either towards the waterfront, or towards Washington Park. We walked everywhere. Public transportation was located right next to hotel, even though we did not use. Valet parking was nice. Although small, rooms were well-appointed and very comfortable!

Miinukset: We were hoping to hang out at Gracie's-the mini golf course and bar across from the hotel. It was either closed or had a group event going on. So something to do I the evenings closer to the hotel would have been nice.

Plussat: Clean, conveniently located, excellent staff

Plussat: Service, the staff was fantastic!

Miinukset: Size of rooms small but set up in a creative way to accommodate the small size of the room.

Plussat: Staff, each step of the way from valet to housekeeping. Location from the hotel site and surroundings to our room.

Plussat: Loved it! The staff were excellent. The room was fantastic. The restaurant food and service was great. And I loved the rocking chairs outside so you could sit, drink and watch the river...wonderful!

Plussat: The place and the staff that receive us. Cause today the valet parking throw my lugagge in the floor. Without saying sorry.The details un the restaurant

Miinukset: The valet parking of today

Plussat: The staff are friendly and kind, the VIEW over looking the river, the sun rise and sun set Awesome (Room 407)!!!!! Rooms are beautiful and the bed was so comfortable.

Miinukset: We didn’t find anything wrong. Our stay was to short!

Plussat: fireplace & staff friendliness

Plussat: Loved the location! Separate bedroom from sitting area rocked.

Miinukset: Nothing.

Plussat: This is our third summer staying at the Kimpton Riverplace in Portland, Oregon, and it is always a treat for us! First, the location along the Willamette river makes you feel as if you’re out in the Oregon countryside and you are literally right in the city. The river walk that the hotel is located on is a fun location with several shops and eateries so you can walk to many places, which is nice not to have to always get in the car. Second, the hotel itself is so cute, very woodsy in its decor but it’s not kitschy it’s very classy. We stayed 5 nights which is a long time so I feel we know this hotel inside and out. Our river view room had a beautiful view of the river and the river walk beneath it. Third, the 5 pm happy hour, which is complementary, is fabulous- they have light appetizers, wine, beer, and the most delicious cookies I’ve ever eaten in my life and I don’t even like cookies! It’s the chef’s own recipe and they make them fresh each day, oh wow they’re wonderful! Fourth, the food at their restaurant Kingstidepdx is so amazing that we ate dinner there three times, everything is so fresh and yummy. Also, their pop up located on the river walk, Tacos and Tequila is so much fun and the food there is also delicious, cooked on the grill right in front of you and their drinks are tasty and not weak! Fifth, the staff are friendly and helpful, when we checked out they left a bag of trail mix that said “happy trails” on it in our rental car. I would say the valet guys are the nicest I have come in contact with at any hotel in this country. All in all, as always a wonderful stay at the Kimpton Riverplace, and we will be back again next summer!!

Miinukset: Nothing!

Plussat: Great location, the suite had a fire place and 2 couches for a party. Great in-room amenities, great view, very friendly staff and extremely comfy beds. The room was also very quiet. Bathroom accessible from living room as well as the bedroom.

Miinukset: Only Valet parking available, the main elevators are old style and a bit slow.

Plussat: The staff are polite, courteous, and helpful! The rooms are great. It’s like being at home.

Miinukset: Second floor view was not as spectacular as the room we had on the fourth floor.

Miinukset: Wonderful room and better service.

Plussat: Location , cozy , relaxing

Plussat: Facility is most amazing in Portland (I’m a 20 yr native) - views stunning, privacy excellent, restaurant food & service terrific Front desk staff are clueless, arrogant, poorly trained, and wildly unprofessional. They are a disservice to the parent company (Kimpton). GM is Whitney something, front desk mgr is a big kid who openly admitted he had no training but seized opportunity to fill open mgmt role - he OPENED DOOR TO MY APARTMENT SUITE WHILE I WAS SHOWERING - and then denied it when confronted. How does he still have a job?!?! And restaurant manager, maybe Andrew (?), is arrogant condescending jerk who undermines quality of the eatery. Kimpton should be grossly ashamed. And I should receive free stays at any & all of their establishments for life for not filing formal complaint with appropriate authority.

Miinukset: See above

Plussat: Location. So close to everything. Also liked the vibe of the hotel.

Plussat: Our room had 2 spaces with sliding door dividing them giving us privacy away from our kids, We did like the location and were able to park easily on the street at night for free. We stay in many 4&5 star hotels and pay attention to the details. This hotel is an average 4 star hotel with a nice sophisticated ambient.

Miinukset: very small gym, no buffet breakfast, they don´t iron the sheets, sofa bed mattress was uncomfortable for our kids.

Plussat: Location was good, atmosphere was really good.

Miinukset: Light fixture in bathroom broken, obscenely expensive parking, snarky staff.

Plussat: Well located, happening place. Excellent small gym, pool & patio lounge. Should have used these facilities more

Miinukset: Generally good experience. Bellhop took a long time getting the bags down as the taxi was already waiting. Probably (partially) our fault as we were not in the room when he came.

Plussat: Great staff and nice looking hotel. Well-equipped fitness centre. Nice swimming pool. Welcoming lobby and bar area, with good self-parking attached to the hotel.

Plussat: The hotel was clean, comfortable and the perfect location in Portland. Love the Lobby, felt like a big living room... cool vibe. Super helpful friendly staff. Outdoor space on 11th floor was great.

Plussat: Great value for price and location is central. The ambiance is classy/modern and the staff was kind and helpful. Great safe overall! PS. The tv is huge!

Plussat: Location, roomsize, silent AC, comfortable beds, very clean, great TV and nice bar and restaurant. Staff is very friendly and helpful. Good size indoor pool and public transport all around.

Miinukset: The only thing that I could think of, is the lack of a small outside bar on the roof deck and showers at the swimming pool.

Plussat: The aesthetically pleasing, comfy curved loveseat in the double room was a hit, as was the wonderful view of downtown. The art and decor was unusual and interesting. Lastly, the valet service not only took good care of my car, they charged the battery for me as well!

Miinukset: The pricing of the signature cocktails and entrees was astonishingly high. Off-putting. The morning room service was 10 minutes late. This can create difficulties when overnighting to catch an early flight.

Plussat: Service was amazing. the front desk did an amazing job.

Miinukset: No

Plussat: The location is nice The breakfast is wonderful I recommend it The pool is super clean and large enough to enjoy it with our family open 24/24!

Miinukset: The noise level in the lobby : very loud music in late afternoon evening ( but doesn’t heard from bedroom 11 floors up)

Plussat: Easy check in, easy parking

Miinukset: Bartender could have been a little more friendly

Plussat: Much bigger bathroom this time Quiet corner of the 8th floor

Miinukset: It was all good

Plussat: Cool location Nice personnel. The front desk gave le a lot of goods tips I will for sure be back

Plussat: Location & room decor

Miinukset: restaurant prices seemed high

Plussat: Great location for shopping, arts, or sightseeing in Portland.

Plussat: Really Nice hotel to stay. Big room All perfect

Plussat: Christopher made the experience with my wife and I special

Miinukset: Nothing

Plussat: Close to everything!

Miinukset: Very small bathroom!

Plussat: Beautiful room! Welcoming front desk

Miinukset: No

Plussat: Location, room size, staff

Miinukset: Not clean under furniture and in corners

Plussat: Very helpful staff (one ran a block to the Hilton to get us a cab), good (if overpriced) restaurant, lovely common areas for guests. Close to streetcars and Trimet. Excellent farmers market around the corner on Wednesdays.

Miinukset: $26 per day amenities fee; false advertising that makes it harder to properly compare with other hotels before booking. Just include it in the price! Tiny fridge, only big enough for the "honor bar" stuff.

Plussat: Great experience top to bottom.

Plussat: Loved the staff, and the location. Have stayed at the Benson and other nice hotels and have always wanted to try the Heathman.

Miinukset: The room, especially the bathroom was very tiny. The room was not clean, food items under credenza, bathroom not spotless.

Plussat: Beautiful hotel in a great location. Love the bedding, and the rooftop restaurant is amazing.

Miinukset: The only thing that was a negative for me was that my room was near the Portland rail tracks. The “thunder” sound was frequent.

Plussat: Helpful staff. Good bakery onsite. Great for quick tram connections into town or airport.

Miinukset: Nothing. All good. Just a bit on the expensive side and needs more machines in the gym which got too busy.

Plussat: Confront

Miinukset: Nothing

Plussat: cleanliness and the room was cozy

Miinukset: no

Plussat: The facilities were excellent and so was the staff.

Miinukset: The building construction across the street was a slight inconvenience for me because I had to walk from my colleague's hotel a few nights and unfortunately, there isn't an open sidewalk currently. Grabbing a Lyft ride was sometimes confusing because there isn't a dedicated spot explicitly in that app for passenger pickup and I had to be picked up sometimes at the front of the hotel and sometimes at the side.

Plussat: The location was awesome, it bit outside the city but the trams were fast. I loved the roof top, my friends and I hung out there most of the time.

Miinukset: Nothing.

Plussat: This is an older hotel that has been modernized and they did a great job. Rooms have nice touches like no-fog center of the bathroom mirror, built-in charging cords for various iPhone and Android phones, and comfy beds. Very friendly staff.

Miinukset: Parking access is awkward with a very steep ramp off a one-way street.

Plussat: Location cleanliness. Modern style

Miinukset: Noise of Met but earplugs were provided. All good

Plussat: Efficient, comfortable, good bar on roof

Miinukset: Portland is anti service. They try to get you to do everything for yourself!

Plussat: Only issues the beds are very high for short people

Miinukset: Restaurant was ok

Plussat: Bed was very comfortable. Slept great

Miinukset: No issues

Plussat: I have stayed at the crystal before and it always my first choice when looking for a hotel downtown

Plussat: Clean, friendly and helpful staff, cool decor.

Plussat: It is an unusual hotel .... the shared bathrooms may not be suitable for all but it does add to its character. The food was very good and they catered for dietary requirements which made life much easier for me. Loved the relaxed nature of the hotel and the basement hit salt pool and entertainment bar. Overall it was a wonderful place to stay and the staff were very helpful both day and night.

Miinukset: Slightly better lighting in the room and blinds / netting across the windows for greater privacy.

Plussat: Location

Miinukset: Shared bathroom.

Plussat: Location! Hubs is w/a majour beer company, we were there for the beer. And the soaking pool! Perfect to start your day, even better to finish with.

Plussat: everything was awesome.

Miinukset: nothing bad.

Plussat: Very friendly staff.

Miinukset: One more chair in the room?

Plussat: Live music on the ground floor every night if the week. The heated soaking pool was a nice touch too. Good location.

Miinukset: A lot of noise from the city street below our window, but that's to be expected in a high traffic area.

Plussat: It was a good price.

Miinukset: Coffee only served from 5am to 7am. Floors slanted, sink was stopped up,bed was hard, the bathrooms were not in the room, the street noise kept waking me up.

Plussat: Location

Miinukset: No bathroom in the room. No TV in the room. Linens were flimsy.

Plussat: The location.

Miinukset: The room we were provided was stinky. The duvet was a plane blanket. Most hotel uses eiderdown though. The airconditioner seems somewhat old. Even though I change the mode, it just works same way.. If you are sensitive to noise, be mindful that you might be awaken early in the morning by the garbage truck, although they provide the earplug.

Plussat: Nothing

Miinukset: being locked out for 20 minutes after I was told somebody would be at the front desk was very unacceptable. Nothing on your website mentioned a communal bathroom which I found very disgusting because the men would not flush the toilet and left the toilet seat up. I paid $130 for a bedroom basically with no TV in it. I understand that you're right Downtown Amarillo Portland but I have never stayed in a hotel as horrible as this one and I will never be coming back nor would I ever recommend you

Plussat: The hotel ran out of water which is beyond odd! I had to at 12 AM go to the market and buy water.

Miinukset: Really load, there is a construction next door. I wish they would at least tell you that you will not be able to sleep!!

Plussat: Staff was great and the location was amazing

Miinukset: The overall facilities were untidy (carpets needed to be vacuumed, coffee station was lackluster, area leading to downstairs restaurant needs some updating. Our room seemed very "hipster-esque" but the shower was a simple vinyl basin with ugly tile - very 70's/cheaply done. Surprising for the cost of our stay. I just would have expected a much higher quality of cleanliness and fixtures given the price of our stay.

Plussat: I love this hotel, it's perfect! Friendly and acommodating staff, beautiful room with very comfy bed, super clean and nicely decorated. I look forward to staying at Sentinel again. Absolutely amazing!

Plussat: Nice decor. Great location, friendly staff

Miinukset: Not worth the price. Rooms are small.

Plussat: Great staff and service. Room was much larger than I had expected.

Miinukset: Location is not great with a lot of homeless people nearby. Looks like this hotel must be in the bad part of town.

Miinukset: next to hotel construction is going on, also it has some issues with being handicap accessible.

Plussat: Terrific location, wonderful staff. The 6th floor rooms are great, the balcony fantastic and the room at the end of the hall a nice touch. Also enjoyed the bar, guys working it were very nice.

Miinukset: Ate in the restaurant but the food was ok, my sauce for the bone in filet was very salty and unbalanced.

Plussat: Great all around service, perfect location, reasonable rates, wonderful restaurant & bar.

Plussat: Everything

Miinukset: Can’t think of anyone

Plussat: Staff was very friendly and helpful. Nice clean room. Excellent location -- was able to walk downtown and throughout the outskirts of the city.

Miinukset: Well they charge a resort fee. The hotel is hardly a resort. The resort fee apparently covers for wifi, water and coffeee. I felt sorry for the staff that had to justify it. The elevator was out of service during the time I checked in.

Plussat: The bed was wonderfully comfortable.

Miinukset: The main elevator was out of order, so we had to use the back elevator which required a flight of stairs every time we came and went. When this gets fixed, it will be perfect.

Plussat: Great hotel,centrally located,free public transport close to several good quality restuarants

Miinukset: noisey air conditioning

Plussat: The staff and location were excellent.

Miinukset: Room furniture was too large fore size of room.

Plussat: Good renovation of an old hotel.

Miinukset: No pool.

Plussat: Very comfortable room, old luxury style, very friendly staff

Miinukset: No view, single elevator

Plussat: Very comfortable room in lovingly restored late nineteenth century building, with excellent restaurant attached. Extremely good value for money.

Plussat: Palvelu hyvaa ja ystavallista, hyva ravintola hotellin yhteydessa.

Plussat: Elegant building, stylistic and modern rooms, great location, and a great value.

Miinukset:

Plussat: Great fitness room! Best ever in a similar hotel!!!

Miinukset:

Plussat: I am a sucker for bathrobes, so those were nice to have in the room.

Miinukset: Water from the shower went all over the bathroom floor no matter what we did to try and prevent it. Very annoying. Also, there was a night when the air conditioning failed in our room and it got up to 85 degrees...

Plussat: Great staff @ front desk, bell service, dining .... Jake's Grill was a find! Felt safe ... very clean and comfortable. We do have more here on the west coast of the Big Island of Hawaii where we often stay, but this was more traditional.

Miinukset:

Plussat: 3rd visit: Welcoming staff, great location, wonderful clean and comfortable room, excellent dinner at Jake's Grill.

Miinukset:

Plussat: check-in time: anytime / laundry: anytime

Miinukset: fan didn't work in my 2nd room

Plussat: Nice Hostel in a good and save area in Portland. Good food, coffee and beer in the restaurant. Friendly and helpful staff. Friendly guests from all over the world - what I prefer compared to a anonymous Hotel

Miinukset: The bathroom in the double room section is clean though could need some fresh tiles especially cause it's a shared one and not a cheap one either.

Plussat: Friendly staff and great location

Miinukset: A bit noisy at night hour

Plussat: Good location, bagel and coffee included.

Miinukset: Staff treated us like children rather than customers when checking in. Facilities weren't great but to be expected for the price.

Plussat: Great location, near everything on foot. Great room, good atmosphere. Good common areas (nice living room to chill in!). Quiet neighborhood.

Miinukset: As others have mentionned, there is kind of a weird smell in the house. I got used to it quickly - it was nothing major to me. The pillows could've been thicker/more comfortable.

Plussat: Staff, location

Miinukset: Weak breakfast

Plussat: Great atmosphere and location. Not overly lively but still a very social hostel.

Miinukset: Nothing.

Plussat: Almost everything

Miinukset: Breakfast wasn’t enough.

Plussat: + location + nice new bathrooms + hostel Café + personal fan at every bed

Miinukset: - my adaptor didn’t fit into the plug near my bed (Not enough Space)

Plussat: I liked the location, the Hostel Cafe and I very much appreciated the addition of fans by all of the beds

Plussat: Communal areas, coffee shop, General vibe

Miinukset: Beds were subpar - but expected to the price range

Plussat: Great breakfast, loved the omelettes, great patio area with fire pit, location great to use public transport

Miinukset: Nothing all superb thank you

Plussat: The extra large queen bed

Miinukset: The couch pullout was unbelievabley uncomfortable for our third adult Entire hotel lacks soul.

Miinukset: Breakfast

Miinukset: Breakfast hours need to be extended past 9am. Not a comfortable walking distance to downtown and should not be sold as a downtown hotel. Parking charge is extremely high.

Plussat: Good breakfast and nice kitchenette

Plussat: I was almost $190 + taxes so not a margin, but like most things - you get what you pay for. It is a top-shelf business-type hotel but would be comfy for family or vacate travel too.

Plussat: Breakfast variety including Greek yoghurt, variety in cut up fruit, raisin bread, cooked to order omelets. (Coffee could be a bit stronger.) Friendly staff. in lobby: Computer with printer. Fast WiFi. Warm pool room. Clean and airy gym.

Miinukset: No jacuzzi.

Plussat: The suits. The design and comfort of the room. Loved it.

Miinukset: Understaff. I had to wait almost an hour for an omelette because there was one guy working. There was a girl who was working so hard running around with smile taking care of all breakfast needs. She deserves a bonus holiday a multi national multi million corporation its a shame to not hire enough staff.

Plussat: Location, look

Miinukset: Our room had bed bugs. We checked out two days early and we were refunded but completely creeped out! They verified the room truly did have bed bugs!

Plussat: The public transportation in front. The marina walk

Plussat: The room and size and lay out was perfect for a family of five. Breakfast was the best. It was quiet and we slept well.

Miinukset: View of the building site (soon to change!)

Plussat: The location was good and the room is spacious . I love the complimentary breakfast as well as their facilities inside like the gym and pool

Plussat: SUPER comfortable bed! The staff was very friendly at check in and check out.

Plussat: Good location, beautiful hotel. Nice staff. Nice atmosphere and comfortable lounge

Miinukset: Room cleaning did not always meet expectations. The cleaning lady forgot to change towels, clean up the trash. The cost for the pre-reservation has not yet been returned; almost a month has passed! It is worth considering that breakfast is limited to $ 15.

Plussat: bathroom

Miinukset: n/a

Plussat: Beautiful hotel and helpful staff.

Plussat: Close to the center of town!

Plussat: Good location. Very clean and updated. Very comfortable.

Miinukset: N/A

Plussat: Breakfast was good, but service a little slow. Food was good value for money. We also ate one dinner at RosaRosa and the food and service were both very good. Dinner menu has some interesting items not always found smaller restaurants. The Lamb kebab was very tender and flavorful.

Miinukset: As mentioned the waitresses in the morning (Saturday) were a little overwhelmed, and the computer seemed to slow them down.

Plussat: Great location next to everything

Miinukset: We were placed right next to the workout room and weights were constantly being dropped.

Plussat: Great location in extreme comfort

Miinukset: In room dining menu could have more choice

Plussat: LOVED THE LOCATION & THE BALD PARKING ATTENDANT!

Miinukset: I didn't like the barking dog....several times a day. Our toilet quit working the night before we left. Ice machine didn't work on our floor. I also didn't care for the rude blonde in the bar/food area. I was checking out my surroundings and she said, "the FREE coffee's in the lobby." Wasn't looking for coffee, just checking out the facility. She may have judged a bit since I was really dressed down from my normal business wear. So sad to judge.

Plussat: I was kicked out of the hotel after my first night. Because of the Holiday weekend the banks did not process the approvals in time and because of the national weather emergency banking was delayed. I am pregnant and I was kicked out of the hotel and forced to sleep in my office until banking resumed. I am disgusted.

Miinukset: The fact that I offered to pash cash so I would not have to be kicked out but I was kicked out anyway after reporting that I would not be settling with the Portland Police Department. This action of kicking me out of the hotel is retalitory and the staff responsible be will federally indicted for hate crimes as the law suit I have against the Portland Police department is for anti semitic behavior.

Miinukset: The staff stole my supplies from the room. The hotel charged me a resort fee for which the site should’ve been upfront. The hotel is no resort. It’s fleecing