Theatrino

All requests for assistance or information were dealt with positively and effectively and to my satisfaction

The hotel seems to be understaffed with those on duty having to double up on jobs. ie at times the receptionist also filled in as barman. If the lights in the bar are off (whether because there is no barman or to save electricity) it is not inviting so people don't use the bar. Perhaps that is the object!

I found Reception staff welcoming and helpful. The en-suite room was clean and comfortable, and the buffet breakfast offered some variety.

The hotel was quite close to the city center. The room was spacious and quite clean. The breakfast was just ok, though little to choose from!!

For a 4 star hotel they should definitely have better service. The glasses at the bar were not clean - they smelled alchohol! There was no shampoo; the soap was almost finished when we checked in. The staff at the bar and at the reception was selectively nice to a sertain group/origin of the guests, which is extremely unprofessional.

Ambiente, quality of room, staff was ok, wellness facilitiess, possibility to have early breakfast.

Heating not working in the beginning, shower not always working, expensive parking.