Puerto Princesa Lomakeskukset

Plussat: The staff

Miinukset: Far from everything and its not clean and good

Plussat: Everything you need is there. Thai restaurant the Golden Elephant was delicious.

Miinukset: Shower wouldn't drain properly some of the time.

Plussat: Hotelli alue siisti ja hyvä.Palvelu toimivaa. Allasalue hyvä. Aamiainen kattava ja runsas.

Miinukset: Ei kunnon uimarantaa. Ehkä hiukan syrjässä keskustasta mutta ei häiritsevästi, mopo taksilla pääsi

Plussat: Kivat uima-altaat.

Miinukset: Aamiainen keskinkertainen. Vohvelit ja pannukakut hiivan makuisia. Aika kaukana keskustasta.

Plussat: EVERYTHING WAS VERY NICE AND THE STAFF IS VERY GOOD OUR TV BROKE AT 10;00 PM AND THEY REPLACED IT IN 15 MIN WITH A NEW ONE

Miinukset: THE FOOD IS VERY OVER PRICED IN THE RESORT .WE WENT OUT EVERY NITE TO EAT IT WAS 3 TIMES THE PRICE,COMPARED TO THE TOWN SPOTS

Plussat: Huone suoralla yhteydellä uima-altaaseen oli hieno. Sijainti hyvä.

Miinukset: Hotelli mainosti useita aktiviteetteja, mutta esimerkiksi minigolf ja vesiliukumäki olivat kiinni koko vierailumme ajan. Miljöö oli hieno, mutta resortin tarjoilut ja palvelu ei kuitenkaan vastannut odottamaamme tasoa. Ruoka ei ollut erinomaista hintaansa nähden, ja henkilökunta oli usein todella pihalla tärkeistä asioista.

Plussat: Friendly staff at all times.

Miinukset: Everything else. Properly very run down and in need of a lot of TLC for the money you pay. A lot of the facilities mentioned were not even there e.g. mini golf.

Plussat: Pool Access

Miinukset: I've made specific requests to receptionist seemingly called Josexxx before going to El Nido. When I was back to hotel 4 days later from El Nido. Very disappointing that my requests had not been respected. Only left me the last room which was the most poorest and smallest.

Plussat: Pool Access,

Miinukset: Front Desk service as stated in my previous comments.

Plussat: Great resort! Very relaxing!

Plussat: Breakfast not great. Room cleaning poor - didn't check outside to remove empty beer bottles. Did clean coffee machine. Phone broken on first night, but repaired on the second. Stayed in the Water Villas - the most pricey, but well worth it

Plussat: Breathtaking view and scenery. Sandbar and canoeing was great. Friendly staff, but take too long to answer the phones.

Miinukset: Over priced food and drinks, but what do you expect. It would be best to purchase food and drinks outside if you’re on a tight budget. Buffet could have a wider range of choices, as they were very limited.

Plussat: excellent stay，clean room with sea view，friendly staff，restaurant taste good，also can enjoy the sun rise. sea is not deep enoughforswimming，but you can discover something interesting when tide ebbing

Plussat: availability of shuttle service

Miinukset: hidden fees added upon check in and no reimbursement for room on early checkout. recommend Astoria which is much nicer for the cost. location resembles a swamp due to mangrooves and oceanview side not really a beach

Plussat: Location, view, courtesy bus, pool

Miinukset: Breakfasts Dreadful, no food, staff not interested in replenishing tea or food just keeping it for themselves. Any food just skin and bone - chicken and fush - inedible. No maintenace being performed to appliances or buildings which are in a terrible/dangerous state , exposed wires on all hairdriers in bathrooms! Aweful music being played on constant loop for four solid days of our stay. Problems with billing taking hours to sort out - general staff incompetence.

Plussat: the food. .. delicious

Miinukset: the beach. .. the pillows and the lights inside the room

Plussat: I like everything, from our requests, breakfast buffet, our room, the staffs and the transfers from airport to hotel.

Plussat: The location is fantastic, secluded and directly onto the beach, you can sit by the pool and look out to sea. The area and the trees are all lit up at night and look magical. There is a little beach bar next door and a restaurant further up (we didn't eat there). There is a regular shuttle bus to take you where you need to go and the hotel staff organise trips etc so nice and easy. Staff couldn't do enough, rooms were spotless

Miinukset: Whilst very clean, some areas were a little tired notably the pool, this needs repainting but did nothing to spoil the use or view etc. Our bathroom again was very clean but like the pool just a refresh needed

Plussat: Friendly staff, breakfast and the free pickup/ drop off the airport with shuttle service to the mall.

Miinukset: Wifi and the always low tide beach

Plussat: What we love is that there swimming pool and restaurant and the free airport transfer.

Miinukset: I didnt like the beach. I booked Microtel because I thought we can swin in the beach. However it was lowtide season. They should have told the customer that we cant swim. Good thing there were pool. The sink is also clogged,we reported it to the receptionist but no one came to fix it.

Plussat: We booked 2 beach view, connecting rooms at L1 for 2 nights at around Php15k for 5pax. Such a great deal. Comes with breakfast buffet and free shuttle service to and from the city. Free airport shuttle too. Great sunrise view! We love everything about Microtel PPP. Friendly staff and accomodating.

Plussat: The location is superb. It's remote enough for the privacy and relaxation that we were really after yet just a short and free shuttle ride to downtown. The beach is just literally a few steps from our room. We have a very nice view from the room. Behind the hotel there is some little mangrove forest that you can stroll around, and you will find a very charming wooden bridge and a small grotto with a meditation garden or so i called it. On your way to the beach you will hear the birds. It was very soothing. The hotel staff were super nice. They were very accommodating, attentive to details and helpful. My work mobile apparently dropped from my backpack on the day we checked out and the staff found it somewhere in the room a couple of days after. They made an overseas call to let me know about it. The food was also nice. Not so much choice offered at the buffet breakfast but the daily menu was quite decent. I just wish they'd provide at least 3 types of fruit. But generally i was quite happy. The hammocks, oh and that swing near the mangrove swamp that's my favourite spot because during high tide you could swim over the water. It was super cool!

Miinukset: The bath towels. I hope they can bleach those towels. Or replace with whiter cleaner-looking, if not new towels.

Plussat: Pool

Miinukset: Terrible wifi that hardly worked and slow if it did, poor travel assistance, bad restaurant we got undercooked food

Plussat: Great price with a nice pool. Tricycles outside make it very easy to get about and the tours offered in the hotel lobby are great.

Miinukset: The decor of the rooms could be improved. seems very outdated with a number of the lights not working.

Plussat: You are treated special. The entire hotel staff is not only very friendly, they are helpful. The hotel grounds are in top shape. Nice pool. Romanitic setting. Their travel desk helped me to see the Underground River and other tourist destinations. STAY HERE!!!

Miinukset: I cannot think of one

Plussat: Room itself is quite spacious

Miinukset: Worst service I have ever experienced, in an out of date, cramped hotel. In chronological order - When checking in, was told that breakfast wasn't included. I showed my booking, clearly having paid extra for breakfast. She said ok, problem solved right... - Pool and dart room a good idea, but full of dust and cobwebs. Needs to be cleaned daily as it is charged per hour - Dinner massively over priced, very bland food. Found a cooked fly in my meal. When told staff after subsequently not eating the remaining 2/3ds of our food, we were charged full price with a forced apology. Didn't care - At 2:00 AM, other guests were running around the site, screaming and shouting for about an hour. Despite signs saying 34hr staff, keep quiet after 10PM, and a security guard on site, noone said a thing to these guests. - After broken sleep, was again told by waitress my breakfast was not included. After showing my booking again, i was told to visit the manager. She showed my my room price and very rudely told me that did not include breakfast. I showed her my booking, which clearly stated I had paid for breakfast, again, not included. Finally, I explained that as a genuis member, my room is reduced, which is why it seems lower. FINALLY, breakfast granted - At check out, a new lady had to confirm the status of my breakfast and if I had to pay for it... - Their website says free shuttle service both ways. We were told we had to pay 120pesos for it by staff. Sorry, walked outside and got a tricylce for cheaper. - They have board games to rent....even hostels offer this as free - Wifi is patchy, constantly signing in an out - Pool area has no lounging area. The hotel is all very cramped and on top of itself

Plussat: Everything was excellent about this property except the location a bit further out from town. About 100 peso ride each way on tricycle. Great value for money, pool, big bed and room. Nice deco

Miinukset: Location a lil far out but not too bad still

Plussat: Size of the room (perfect for famillies). Price. Quiet. Clean. Good and affordable restaurant. Perfect for a transit. Actually a booked again for one night before my departure flight.

Miinukset: Staff is not particularly friendly. No wifi in the room (but very good in common areas). Not fan of the hotel decoration (hippie style), but it is personal.

Plussat: The garden and bar areas of the hotel were really lovely and easy to spend a bunch of time in (though it was raining for the majority of my stay). The room itself was quite big and the bed very comfortable. The shower was lovely, lots of hot water.

Miinukset: Wifi was a bit patchy and hard to connect to. The location is pretty far from everything, I imagine it would be a perfect place to stay if you were with other people, but for me travelling alone I think I would have preferred to be a bit closer to the action as the tricycles were min 100PHP. You could not have any natural light and privacy in the room at the same time as the windows all faced out into communal area where people were walking directly in front.

Plussat: Restaurant food was good however, rather expencive

Miinukset: Dirty dog smell, rats, bugs, dirty smell throughout, no insect-screen on the vented-to-the-outside bathroom vents allowing mosquitoes and other insects into the room; the bathroom was stained and smelled of rot. The pool filter pump was never on, small old ripped & wet towels, bed linens too small for the bed (the owner advertised queen beds but only has small sheets that do not fully cover the open foam "mattress" (not the staff's fault) florescent electric lights alwaysflickering both in room and along the ill-lit pathways. Unseen submerged statue in the pool caused a nasty bruising back injury. Arriving we were assaulted by the strong scent of a dog enclosure or a chickeN hatchery, the staff that checked us in was unpleasant in the extreme (only one front desk staff was pleasant) Due to the location, which is well out of town one is either forced to take a tricycle into town for food or eat at the restaurant there (good enough food) outrageously expensive ... Cost for a meal for two was the same as the cost for one night stay ... Bedding was insufficient in size the bed blanket wasn't changed daily not was the shower matt ..water pressure is inadequate. Never again NEVER

Plussat: Wonderful staff. Comprehensive facility. Large rooms. Quick room service. Efficient check in and check out. Tour agent was very professional.

Miinukset: No coffee/tea in room. Weak showers. Transport overcharging.

Plussat: -Mostly quiet location if you don’t include the neighbourhood chooks and night frogs which trumpet when it’s been raining (bring earplugs!) -Cute and quirky design and decor. -Really good sized rooms -Mini bar fridge in room which was handy -Clean pool -Fair price for 7 day stay

Miinukset: Certainly not a 3 star hotel if you’re using global standards, but for this particular city/ village, 3 stars might be acceptable. The place has so much potential if the owner reinvested in maintaining and upgrading some of the facilities. With some little tweaks this could be a wonderful hotel choice, you could even charge a little bit more to reflect updated facilities. Sadly it appears that other guests’ similar feedback hasn’t been taken on board, namely unhelpful and miserable looking staff. The girls have very basic English which is fine but they really don’t try to go above and beyond when needed. I called a day prior to arrival to confirm the airport transfer but was left waiting in the dark and luckily was able to call the hotel and the driver arrived within 15mins. -No tour of premises from hotel staff upon arrival to show where the bar, restaurant, gaming room is. I didn’t even know there was a bar till I looked at the hotel listing again then saw someone enter through a door while I was having dinner -The level of customer service could do with a big improvement (even for a small village hotel). I found staff would often avoid eye contact or barely say hello unlike other hotels who make you feel welcome every day. -Block out curtains are great but if you open them then everyone outside can see right inside your room so there’s zero privacy unless you keep the blinds closed and lights on during the day. -Pesky cats which hiss at you for food/ the smell of cat poo while you try to enjoy your dinner. -Weak shower water pressure, barely more than a trickle. -The shower sometimes smelt of sewage particularly after it had rained. -Location is great if you have no intention of leaving the premises. It’s in the middle of nowhere, a 15-20 trike ride to the centre, not within walking distance of anything. I’d recommend buying some market food/ fruit to keep in the room fridge for snacks.

Plussat: I loved my stay there. It has nice pool, jacuzzi, water chessboard. The room was very very nice. Very nice!! The hotel was quit. I slept very well. I felt clean and safe during my stay there.

Miinukset: A little far from city but always had tryks available for travel. Cost of transport a little more and night fee was a little more also but not a crazy amount. Food in restaurant was over priced for the area. We ate breakfast there only.

Plussat: The outdoor pool and the bedroom sea view.

Miinukset: Isolated. Although it advertises all day breakfast there it is false and misleading. We arrived and asked to order food and there was no food available until 5pm. So we could not even order anything. We went down to fill out water bottles one night at 11pm and there was a gun lying out on a table in the restaurant area and a man asleep on the ground. Terrifying. Overpriced for sure.

Plussat: Amazing stay and very good restaurant. Far from the city but it’s very relaxing

Plussat: Pool infront of the sea and the room view so relaxing

Miinukset: Nice place to relax

Plussat: I like everything in the hotel, i would like to go back again. I just hope they would maintain everything and comply religiously with all environmental permits

Plussat: The rooms were great and spacious! We rented a loft type brick villa for 3 persons, but the room was good enough for 7 persons! It had a queen size bed, a pullout bed, and 3 single beds upstairs. The comfort room was very clean (and spacious as well). Hot shower is working.

Miinukset: The infinity pool was not really "infinity". The water level was low, when we asked for the pool to be filled up, there was not enough water coming out. The jacuzzi was not part of the in-house amenities, you have to pay 100 per half hour to use it. Waterfalls was not functioning as well. The free buffet breakfast could have been better, but considering the price we paid, it was a good value for money.

Plussat: Liked that it overlook the ocean.

Miinukset: When we were basically neglected by the restaurant, had to wait for our food for almost 3 hours( which we end up canceling after we were told that we have to wait longer/ other food no longer avail). Understandably that they were having proposal party, oh well.

Plussat: The Staff at the reception are very welcoming and accommodating. Sunrise location is a plus. The Suite Room is big and can accommodate up to 3 persons. The Airport Shuttle/Tour Van Driver is very nice and helpful, he assisted us on our city Tour and gave a smooth pick up drop off. You get what you paid for.

Miinukset: Nobody picked us up at the Airport, Understandable since our flight was 6 hours delayed, but they could have called me and asked or arrange another pick up service, but we managed to hire a van to take us to the hotel at 1 in the morning. Breakfast and Restaurant has limited selection, breakfast is small and food is mediocre, again you get what you paid for. Bathroom in deluxe rooms is so small. Shower has droplets of water and we stayed there for 3 days, the water issue hasn't changed so we decided to ask the reception to give us a bucket so we can collect water to shower! They have free wifi however, Internet connection is non existent in rooms but has minimal signal in the common area where the 1 Router for the whole property is located. The air conditioning unit in our room is spitting out blocks of ice and is just not working, full stop. Can you imagine staying there in the hottest summer days.

Plussat: The staff was so friendly.

Miinukset: This is not a resort nor a hotel. It might be called a motel also it doesn’t deserve a 4 star rating . The rooms furniture were very old and it is full of insects. They don’t serve dinner on the restaurant. I planned to stay 3 nights but I stayed only 1 night.