The Spa was great!!! My husband and I purchased a couples massage and it was awesome.
It would have been nice to have been able to get food at the pool bars rather than having to go to the main buildings where all of the restaurants, inlcluding the 24 hour snack bar was located. We were a decent walk away from these and it was annoying to have to go so far for just a snack. At times, some of the bar staff was rather snooty too.
If I have only one critic it will be for the casino staff,only place in the resort where for some reason the staff absolutely not friendly,
Upon arrival, the staff was helpful, polite and always willing to help. Our room was very clean and maintained every day. We had a jacuzzi on our balcony with a great view of the beach. Food was good, a little repetitive , but you can always find something that you liked. Overall an amazing stay...
We were able to use the pool at the Bavaro Beach side but they would not serve us any drinks or let eat at the buffet.
Great Location, Terrible food and service.
Great facilities, beautiful setting, lots of fun activities available.
The food was absolutely terrible, both at the buffets and the a la carte restaurants. Most of the time the food seemed to be extremely dry, as if the food was pre-cooked and were sat under heating lamps for hours. The staff also seemed to be generally miserable, sometimes unhelpful and unfriendly. We were also left without toilet paper for an entire day, after the cleaner neglected to restock the bathroom. A lot of our calls to concierge also went unanswered or were redirected elsewhere to no avail. Also the lack of changing stations in the bathrooms throughout the resort is quite an inconvenience. We are a young couple with a nine month old infant, and having to go back to our room to change the baby is quite a task, as there is a lot of walking from the restaurants back to the rooms in the family section of the resort.
horrible internet service would not return there because of it a lot of good with no taste
We like the facilities for little kids. Family friendly, you have to walk (but we do not mind) they have 2 trolleys that pass every 6mnts. the personal is nice, it could be nicer the one in reception but they are ok. They help me to prepare the Happy birthday of my grandmother with music and the cake, that was the extra mile :)
The personal is nice, it could be nicer the one in the front desk but they are ok. I know that the hotel was full, but every customer is important. Beside the monologues of yes and no (with any additional information) everything was nice.
everything is nearby . local is new.
room service is not good . and towels too old. 0ne day they only give our one towels for 4 peoples.
Bavaro Beach ja Dolphin Island -delfiinipuisto sijaitsevat 5 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on business center, kuivapesulapalvelu ja ympäri vuorokauden auki oleva vastaanotto. Tämä lomakeskus tarjoaa asiakkailleen 11500 neliömetriä kokoustiloja, joihin kuuluu kokouskeskus ja kokoushuoneet. Käytössäsi on maksulliset lentokenttäkuljetukset (menopaluu) (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä omatoiminen pysäköinti kuuluu myös palveluihin.
Perustuu 6 991 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
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