Hotel Aqua

We decided to go to Punta del Este on the spur of the moment and booked the Aqua Hotel as a splurge since it was almost twice the price of other 3* hotels we had booked on the trip. The "luxury" room was a very cramped bedroom with a comfortable queen bed, nightstand and TV. The bath was a tub/shower with heated floors, a very nice feature. The other part of the suite was a large room with one sofa, 2 hard chairs and a small round table. since the TV was in the bedroom it was of no use to us, but the staff allowed us to change to a better arranged room with no wall separating the 2 spaces. The maid was our favorite employee, very friendly and sincere.

The all white decor was very dirty, carpets had stains, upholstered furniture was dirty not worn, window in the first room didn't lock, and the clerk was annoyed when I asked if she had given us the wrong room because this did not seem like a superior room. The water pressure in the shower was very poor, the faucet in the sink produced more water. We walked out the 2nd day even though it was non refundable. It was worth paying more to just go elsewhere; that was the splurge!