Puri hotellia

Plussat: Friendly staff - Special mention about great hospitality by Ashok.

Miinukset: The gaming room at Mayfair heritage needs renovation. Rest all Perfect.

Plussat: Food was excellent! So was the service.

Miinukset: Nothing I can ask them to improve!

Plussat: The Hotel room + staff

Miinukset: The WiFi service

Plussat: Spacious room and bathroom. Good view from terrace.

Miinukset: Dinner wasn't available at the dining hall. Room was a bit smelly.

Plussat: Good food

Miinukset: Maintenance is low. Ac swing function doesnt work and blows directly on bed. Even after raising a concern the issue wasnt fixed.

Plussat: Breakfast was not provided with accommodation. Location is good.

Miinukset: High room rent should be inclusive of breakfast irrespective of booking directly or through online travel representatives.

Miinukset: Gr8 experience. Staying here since various years ..

Plussat: The property has been renovated well after the devastation caused by Hurricane Phani. The staff were very courteous and helpful and made our stay all the more enjoyable. Food was good esp at the Two States restaurant at the Heritage.

Plussat: Location and good spacious rooms

Miinukset: Nothing

Plussat: Great place

Miinukset: Nothing I can think of

Plussat: The staff were good

Miinukset: The charges were too high the hotel did not match up

Plussat: Priceworthy

Plussat: The property is just beautiful and safe too. Access to the beach is so easy. The entire staff is very cooperative. Food is also very delicious. Couldn't have asked for anything more. Swimming pool is also very nice.

Miinukset: Bathroom could have been a bit bigger.

Plussat: Atmosphere wonderful, clean rooms, staff so helpful, efficient and kind, food delicious

Miinukset: TV Channel package needs upgrade. Guests loitering in night clothes near the pool .

Plussat: Bread and different kind of bakery items should have been included in the breakfast. Most of items were fried and oily.

Miinukset: English break fast style could be added.

Plussat: Spacious rooms, balconies.

Miinukset: Free WiFi is a gimmick. It's free for 1 hour and then it's highly chargeable.

Plussat: I like restaurant service and excellent food and service,at reception service is excellent except saff tapasi and housekeeping is good service

Miinukset: Staff tapasi is not responsible person,room AC not working properly,not give high cooling

Plussat: Food. Hotel staff. Room service. Everything iis fine.

Miinukset: Only location. Hotel is very far from city.

Plussat: Staff is friendly..however you should be on time when a guest requests something.

Miinukset: 1.Had notified the restaurant for dinner at 5 to be had at 8 pm..however babys food was not ready and it came after almost we had finished dinner.we needed dinner on time as we were supposed to catch a train that night. Didnt expect this from a property which i had high hopes. 2. Had asked for a car to drop us at the station..While checking out came to know that they didnt arrange for it and in emergency they called an auto..was travelling with my mom aged 74 and duaghter 3 years and was highly inconvenienced.

Plussat: Food and services

Miinukset: Convene

Plussat: Very good service and food.

Miinukset: Nothing.

Plussat: Loved the service and the facilities. Food was really good. We were provided with a cottage room which was quite good.

Miinukset: Breakfast prices have been increased, seems unnecessarily expensive.

Plussat: Just the property was beautiful. Very green.

Miinukset: The property is good and beautiful. But the staff was not at all helpful and the reception staff was the most horrible. We booked the room 3 months in advance with triple sharing room for which the facility was not at all given as per that. Tea, coffee refils were not given as per 3 people in one room, CCTV cameras are not working. We were also double charged for a meal for which we paid in cash after having the meal and then the hotel asked us again to pay during the check-out. The toiletries were also not given to us.

Plussat: As the management is worst of the world so it will be painful for guest / guests again and again.

Plussat: Henkilökunta ystävällinen ja avulias!

Miinukset: Valitsin tämän Hotellin näillä perusteilla: Iso huone erillisillä vuoteilla, WreeWifi, rahanvaihtomahdillisuys, MasterCard käy! Mikään näistä ei toteutunut sykloni Fanin tuhojen vuoksi! Olin kuitenkin etukäteen kysynyt, onko pahoja tuhoja ja vastaus oli, että ei ja kaikki toimii kun tulen! Ei toiminut!

Plussat: staff and location

Plussat: Quick service, staff helpful and quick to respond, good food

Miinukset: Room needs sone work. Nothing was working eg. aC, tV. We had to call technicians almost every day

Miinukset: Staff Service is horrible, Rooms were not clean, Foul Smell. Not maintained at all. Would not recommend anyone for stay.

Plussat: Everything was great from food to staff, from comfort to ambiance.

Miinukset: It’s a bit away from city.

Plussat: Breakfast was good .Situated in a good location .Staff was very helpful . Very close to nature (there was a frog in the bathroom :p )

Miinukset: Bathroom can be a little more clean

Plussat: Property, staff , ambiance and also food.

Miinukset: The spring mattress is quite uncomfortable.

Plussat: The rooms are very big compare to other property

Miinukset: The stay is not at all value for money compare to other property in the same vicinity.

Plussat: The hotel is exactly shown in the pics. It's a old building but well maintained. Rooms are big, clean and very comfortable. Staffs are well behaved and met your expectations. Overall I am very happy with my stay in Mahodadhi Palace.

Miinukset: Everything was good

Plussat: Food was good. Staffs are very much courteous and helpful.

Miinukset: Daily Cleanliness of rooms were not done. Swimming pool also not clean. Room sizes mainly cottages are too small.

Plussat: Complimentary Buffet breakfast was excellent. The nonveg buffet dinners were good. The lounge.

Miinukset: Room service is a bit lax. Buffet veg lunch is not recommendable. It needs thorough variation for the worth of its price. The swimming pool should have more water circulators preferably with hot water jet. The travel agent desk in the reception area is not cooperative.

Plussat: Food was excellent. Location is also at centre of city close to temple

Plussat: The Restaurant was fine and Food was Good

Miinukset: The 3 days i stay there , they was not enable to clean my room , apart from that the Hotel is fine

Plussat: Food is very good and staff is prompt

Plussat: Very close to the Jagannath Temple.

Miinukset: Nothing significant

Plussat: Non co-operative staff

Miinukset: Staff

Plussat: This beachfront resort in Chakratirtha, Puri is one of the most popular hotels in Puri for a family holiday. It is a well laid out, nicely maintained property with a hotel block, few individual cottages, pool, jacuzzi, gym, sauna etc. It has 2 restaurants and a bakery with pretty decent food. I was among the earliest guests at this property in 1990-91 when it had just opened. Was great to be back after so many years and find it doing so well.

Miinukset: Breakfast not included.......for the price they charge, they ought to include a breakfast buffet. Since the place is so popular, it is crowded all the time; this is a drawback if you are looking for a a quiet/secluded place.

Plussat: See pic x

Miinukset: Ssee pics of. Jamijhg

Plussat: Breakfast was ok but not great. Location has been completely destroyed by an ugly Railway Guest House which has come up in the last one year right in front of the hotel thereby totally cutting out the earlier beautiful sea view and easy approach. Very sad. However, the friendliness of the staff, the old world charm of the heritage property and past memories of stay sort of made up for the lack of view.

Plussat: The best part of the Hotel is the Food which was excellent in quality and quantity. Value for money.

Miinukset: Television channels were not working problem. I informed the Reception about it.

Miinukset: I checked out on 12/10/2019 at 9.15 am. But the receptionist rang me thrice as if I am a trace- passer. It was highly irritating. I am doubtful how star rating is given to BNR with such poor staffs. Unfortunate.

Plussat: Good maintenance, spacious, courteous staff

Miinukset: Need an elevator for elderly to go to floor 2

Miinukset: Poorly maintained

Plussat: The heritage building components

Miinukset: The food can be better. I remember the best food I used to get 30 years back. It can be better. The idli served was not of South India standard

Miinukset: Wi-Fi not working... no AC remote...... no cable TV

Plussat: Hospitality is too good.staff behavior is good.

Miinukset: Towel condition is not so good.

Plussat: Food was upto our taste especially veg

Miinukset: Early check in and late check out should be allowed

Plussat: View of the sea from hotel room was an excellent experience. Food was also very good.

Plussat: Pleasant stay.

Plussat: Superb in all respect....

Plussat: Staff and cooking

Miinukset: Water in bathroom- this is salty

Plussat: Location was awesome ! Breakfast variety was apt for the festive occasion of Durga Puja .

Miinukset: SHOULD HAVE BETTER VARIETY OF FISH .... HEYDER IN ROOM NO 401 NEEDS REPLACEMENT .

Plussat: Good

Plussat: Nothing to mention.

Miinukset: All services from reception desk, room decor, staff working in restaurant all were below expectations.

Plussat: The owner of this hotel is a very simple and humble person , always ready to help . He helped me in getting tatkal train tickets. Check in time mentioned was 9am but I was given room as soon as I arrived at the hotel. Is 7 am.( If rooms are not available don't blame me)

Plussat: Good budget hotel. Have all amenities commensurate to the cost. Staff very nice and helpful.

Miinukset: The 7 in the morning checkout

Plussat: Staff are very good and Friendly. Hotel is couple friendly. Good Food.

Miinukset: Towels are not.cleaned, Mattress is not that much soft . It mention that Sea view rooms but the Hotel rooms are side small view of see from long distance.

Plussat: I will never recommended..only one words.... 3 star hotel charges....but its like 1 ster hotel

Miinukset: Exept hotel Location ..... every thing expensive

Miinukset: Room service was poor.we ordered something they didn't even respond to that

Plussat: Good room service , okay food

Miinukset: I have done review before,read other reviews as well.

Plussat: An old and very expensive property. Poorly maintained. Lifts: old-time shutter lifts! Unclean rooms. Much far from all areas and they provide the the most expensive cab service. I told them I needed a checkout at 6.00 am as I had a flight from BBSR still I could check out at 6.30 and taxi they provided took 2 hrs for airport. Horrible. There was risk of missing flight- my god. Don't stay there.

Miinukset: Everything. They MUST improve. I don't think they have >10-20% occupancy rate anytime. Please pass on the review to hotel.

Plussat: Staffs are very helpful and their co-operation are appreciable. Hotel rooms are clean.

Miinukset: Door mat need to be provided in room

Miinukset: Service is very bad. They have kept many employee to serve the people but could not manage properly. Two instance I am giving, Last Friday night I had a talk with a man in the reception regarding car availability for going to temple next day. The concern fellow told me that they are providing free car service to drop in the temple. Next day when I asked for a car other people told me " We do not have any such system to provide car " In the same day at night I had placed order for dinner around 9 o'clock after making 4 to 5 times phone call they had served dinner at 11 P.M. Two people came to me to tell sorry sir we had forgot to serve food in time. It was very funny.

Plussat: Specially Swimming pool

Miinukset: Managment is very poor. Intercome and wifi not working.

Miinukset: Wi fi is not available for rooms. Room service is very poor.

Plussat: facility, swimming pool, food.

Miinukset: location. it is far from the center of the city. no proper road at the end.

Plussat: Near to sea beach

Miinukset: Cleanliness and no AC

Plussat: Everything

Miinukset: Nothing

Plussat: The location was great, near the train station and near the beach. We arrived in puri at 4am and was able to check in no problem.

Miinukset: We had walk through an active building site to get to our room. When we got to our room it was filthy, the shower wouldn't turn off so the bathroom floor was constantly wet, the shower mat in between the room and the bathroom was soaking wet. When I took my complaint to the staff they laughed at me. Only when I told them I was leaving and therefore wasn't going to pay they changed our room. Which was much better but still dirty. Last but not least we got eaten alive by bed bugs.