Delta Hotels by Marriott Quebec

Location is convenient to the sites: Walkable to Parliament, Citadelle, Haute and Basse-Ville. Hotel looks a little dated, rooms are small for 3 adults (Euro like) but clean.

Pricey. With the pool at the center courtyard it can be a long way from the elevator depending where you parked. There is a door by reception and stairs that we found to be convenient but the staff didn’t inform us of that.

Location

Maintenance at entrance The entrance to reception hall.

Staff was amazing!!! They were the best feature! Rooms were ok, clean and enough (need to change old furniture) but was well enough.

It was doing renovation so it was messy on the hallways but I understand they are doing some improvements. It wasn't that bad.

Location was great, close and within walking distance to the old city and excellent shopping. We were able to walk everywhere and spend time exploring the city.

The hotel is tired and shows it’s age. Carpets felt dingy , sink in room bathroom was extremely sluggish. We loved the shower pressure but felt like renovations of decorations were needed to help update the hotel. The beds while comfortable were very hard and my mom woke up with a sore leg.

The staff was always friendly and accommodating, A+! The room was clean, the beds were comfy (search for the right pillow amongst the bunch provided though, they vary), lots of counter space in the bathroom, and although you could hear hallway noise - limited for us, we were at an end - we could not hear anyone in either room next to us at all, and we know people were there. Location is great - walking distance to everything in Old Quebec, but do be prepared to walk, you'll be doing lots of it anywhere you stay outside the city walls. Felt safe and was well-lit all along the way, day into early night in our case. The pool is small and warm but be aware that it's oddly sized - 4' at one end, 7'6" in the middle, and 6' at the other end - we missed that at first and my tween spend her few minutes that first night unhappily over her head! The breakfast buffet had a nice selection and was of decent quality, but it was overpriced at CAD $29.95. You can order from a menu for less but service was s-l-o-w - the one time I did this my family had gone to the buffet twice and finished before I got my french toast. It was great to have the restaurant there, though - one night my daughter was craving fruit and leaving the hotel at that point to search it out wasn't an option - dripping wet from the pool at 9pm - but the restaurant kindly provided a fruit cup (from the menu) for us to bring to our room (the next day we found Richard's Epicerie and stocked up for the rest of the trip!).

There are no safes in the rooms at this hotel; we handled it the old-fashioned way, locked a suitcase (of course, someone could have walked out with it, but they didn't!). You have to take an escalator or elevator to the lobby on the 2nd floor, then a separate elevator to floors 3 and up - a bit of an inconvenience, but the elevators were very quick until the weekend when it got a bit crowded. We tried the stairs but they sometimes don't open onto the floor you want (seems like a fire hazard??) and sometimes let out in odd places - it was like a labyrinth from our room on the far side of the hotel from the front desk. Also, hospitality was not consistent in leaving the right number of towels - I've had this problem in other hotels as well (don't they know how many people are staying in the room??) but it's the first time we were left NONE! (A call to the desk remedied the situation.) The room fridge was not plugged in when we arrived, and the cooling system seemed to have been shut off when they serviced the rooms a couple of times, so be aware of those possibilities. I would have liked a place within the hotel to pick up a quick self-serve snack (such as fruit) that was not the restaurant as there is nothing very close by like that.

Easy to find and excellent location close to old town and main attractions, room was really big and clean.

Quite a hike up the hill to it.