Quebec hotellia

Plussat: The staff was exceptionally friendly and helpful. The room and the view were absolutely gorgeous. The turndown service with music was a special treat. We absolutely loved everything about this place!

Plussat: People (staff) were ALL incredibly pleasant, helpful and informative! It was well kept and very clean.

Miinukset: Nothing I didn't like.

Plussat: Beds were extra comfy! Service was wonderful in every way.

Miinukset: No complaints at all!’ Excellente!!!

Plussat: Location. Beautiful building.

Miinukset: The sofa bed can be better. It’s so uncomfortable that you can feel the coil of the mattress.

Plussat: Great location; high quality hotel

Miinukset: Couldn’t have dinner in Chez Muffy as a hotel guest but you can have breakfast there as a guest and its excellent!

Plussat: Modern, Staff, restaurants, location, and extras each day made it an excellent experience.

Miinukset: Encourage outdoor seating in the evenings for drinks, music or to just enjoy the weather), especially during the summer months. Not a big deal but might be a nice added touch.

Plussat: Staff congeniality, efficiency - location - decor reflective of historic building and context, yet modern - breakfast buffet - small scale of hotel.

Miinukset: Can’t think of anything.

Plussat: N/A

Miinukset: No issues whatsoever

Plussat: Love the ambience locations rooms food

Plussat: Lovely room. Great location.

Plussat: It was extremely clean & the staff was very helpful, attentive & pleasant. The location was fantastic!

Miinukset: Not a thing!

Plussat: great location

Plussat: The hotel had a great location, with a fabulous staff to make our stay smooth and enjoyable. We would definitely recommend the Hotel du Vieux Quebec to friends and family. Thank to the the staff.

Miinukset: Nothing that I can think of.

Plussat: Great location. Very friendly / helpful staff and well organized from start to finish. I was worried there would be no place to park at check in but they were prepared for that and all other eventualities.

Plussat: Good location, very friendly staff

Plussat: Every thing

Miinukset: Nothing

Plussat: The superior room we had was very clean and comfortable, and has a number of designer touches that make it seem quite special. But I think it's the friendly, helpful staff that sets this hotel apart.

Miinukset: Nothing.

Plussat: Quaint with e location

Miinukset: Paying for parking

Plussat: Staff was very friendly and helpful with making reservations, suggestions, directions. They clearly enjoyed their work and working with each other. Location was excellent and didn't hear any street traffic in our room.

Miinukset: Not a huge fan of shampoo dispensers.

Plussat: Staff, location, rooms all excellent!

Miinukset: No complaints!

Plussat: I like fresh water strawberry and snacks. Good service.

Miinukset: Nothing. I like all everything and near all the places good time.

Plussat: Perfect location. Everything at the hotel was lovely. Staff friendly and helpful.

Miinukset: Nothing

Plussat: Great location, and very nice atmosphere and amenities.

Plussat: Location, staff reception, style

Miinukset: Parking

Plussat: We enjoyed pretty much everything. The staff was really helpful. We got there really late and wanted to have dinner, so they called up a restaurant to check if it was still opened and let the place know we were coming. Really great service. Breakfast was also great and we couldn't have asked for a better location.

Miinukset: The only thing we didn't like was how little time we spent in Quebec and at Hotel le Priori. If we ever get to go back to Quebec, we will certainly arrange to stay a little longer

Plussat: Very attentive service, excellent breakfast and location.

Plussat: The staff was very friendly and helpful, and the loccation was excellent - close to everything in the lower old city. The room was modern and comfortable and parking was only a couple of blocks away.

Plussat: Charming room with great breakfast. Lovely friendly staff.

Miinukset: Nothing

Plussat: The exposed brick!

Plussat: IT IS A CHARMING HOTEL EVERYTHING IS JUST WONDERFULL

Plussat: Terrific location, quaint, spotless & great value

Miinukset: Bathroom was a bit awkwardly designed

Plussat: Just perfect! Location was in Old Town. Great staff and property!

Miinukset: We liked everything.

Plussat: Breakfast was great. Rooms were very nice. Loved the stone in the rooms. Front desk was friendly and helpful

Miinukset: Had dinner in the hotel restaurant. It was not good. Crepes were very dry. Chicken on Caesar salad was nonexistent

Plussat: nice bathroom

Miinukset: No valet, restaurant was closed, room smelled

Plussat: Very nice hotel, with a nice, clean room. Good breakfast and well situated for exploring the old town of Québec city.

Plussat: From beginning to end our trip was fantatic. The service by everyone at the hotel was impecble. Their was always someone available to ask questions. They were also very knowledgable and help guide us to the restaurants and activities we would be able to do in the area. Everyone spoke English and French which made things much easier on myself and my wife. I would recommend this hotel to everyone and anyone. The junior suite with the hot tub is absolutely spectacular. Pictures really don't do it justice. Worth paying the extra for the private and extra space. The hotel itself is in the perfect area. Right in the heart of Old Quebec with easy access to food boutiques and more. Wonderful hotel with amazing people will definitely come back.

Miinukset: If I could change anything it would be the breakfast section. On our second night we requested breakfast to be delivered to the room with a special note for well done eggs. Our eggs were what looked like boiled with water or milk. Others might quite enjoy this technic in cooking but I was hoping for pan seared eggs

Plussat: Room was well designed. Bed was really comfortable. Beautifil view of Chateau Frontenac from our bedroom. Easy accessiblity to rest of city. Easy parking. Services were excellent.

Miinukset: We stayed on the 7th floor, and it was still a bit loud (external noise from people on the street late at night, and also some internal noise from other guests in the hallway). Wi-fi was very spotty in our room.

Plussat: The breakfast is delicious, like being back in France!

Plussat: The staff is excellent, makes every effort to accommodate your needs. Very good breakfast!

Miinukset: The black color in the room, poor overall lightning in the room.

Plussat: Well appointed property in the heart of the lower Quebec City area.

Plussat: Bed and bed linens were fabulous- the hotel is situated in an ideal location, in the heart if lower town ,but was an oasis if calm snd quiet

Plussat: The service, from the valet parking to help with the luggage, was fantastic. The concierge was particularly helpful in finding us a wonderful restaurant at the last minute, and even took time to chat with us upon return to the hotel. These little touches made the stay memorable.

Miinukset: Only a minor complaint for a room that was very clean and comfortable, with a terrific bed and shower: the lighting in the rooms is quite dim, with several low-wattage light sources distributed throughout the room. If you have ageing eyes you need to find and switch all of them on in order to generate sufficient light to see everything clearly.

Plussat: The breakfast was a very nice bonus to my stay. Lighting in the room was the only non 5 star type item. A central light in the center of the room (ceiliing) would be an asset.

Miinukset: nothing. The stay was very nice and the location is super.

Plussat: The friendliness of the hotel staff

Miinukset: Breakfast was good, but should have more variety.

Plussat: Everything. Breakfast. The friendly, very helpful staff...everyone..., the comfortable bed, the room service staff, the coffee....and clean.

Miinukset: Not a thing.

Plussat: Bed was very comfy. Staff were very pleasant and most helpful.

Miinukset: Room was warm. Temperature could not be regulated from thermostat in room

Plussat: Everything was perfect. Breakfast was great!

Plussat: Breakfast was very enjoyable. Excellent pastries and delivered to your door every morning. The staff was excellent and helped us out with reservations and trip planning.

Miinukset: We are from Florida....the room was cold when we got there. LOL

Plussat: A lovely hotel conveniently right outside the walls of Old Quebec. We liked everything - the staff, the room, the location. The room was nice sized, the beds were extremely comfortable, the shower was excellent, and the provided breakfast (muffins / pastries/ yogurt) was a nice touch.

Miinukset: Nothing!

Plussat: Great customer service Front desk is excellent and helpful especially John and very wonderful lady that I forgot her name. I recommend this wonderful experience and wish to go back soon

Miinukset: None

Plussat: Location is wonderful, close to everything by walking. Fresh pastries to room each morning. Justine at front desk was incredibly loving, kind, and full of great information.

Miinukset: Nothing

Plussat: The location was outstanding as were the staff! They were not only so warm and friendly but also extremely helpful with directions and suggestions.

Miinukset: The breakfast was adequate and clever but messy. It would have been nicer to have a small public place to eat our picnic breakfast.

Plussat: The bedroom and washroom was very clean and welcoming.

Plussat: Loved the location, staff, the rooms and the ambiance of the hotel.

Plussat: Beautiful room. Very clean

Miinukset: Nothing.

Plussat: Amazing location. Great hotel.

Miinukset: Nothing to dislike.

Plussat: The breakfast packages delivered to the room. Desk staff wonderful

Miinukset: All good.

Plussat: Phenomenal experience!! Room was immaculate and extremely comfortable. Staff was very warm friendly and attentive. Food was incredible. Service was by far above par! Location was great easily accessible and quiet. We will return as offer as possible!

Miinukset: No

Plussat: Staff was very nice. Rooms clean. And great location.

Miinukset: The bathroom was exceptionally small. No refrigerator.

Plussat: Friendly helpful staff. Large room. Location relative to restaurants and shops

Miinukset: Would have preferred an elevator but not having one was not a burden.

Plussat: The breakfast selections were awesome and the location could not be beaten.

Miinukset: A bit more space for a lounge and common area outside one's room would be good addition. Also, a more amenable public bathroom/toilette would be a great addition to the property.

Plussat: The staff was really friendly and helpful and the location is great - within walking distance to sites, restaurants and shops. The room was really nice and clean with a good air conditioner, which was a huge plus on a hot weekend.

Miinukset: The bed was firmer than we tend to prefer but was fine.

Plussat: Everything was wonderful! Would definitely stay there again!

Miinukset: Everything was beyond my expectations. Didn't have any dislikes.

Plussat: Very friendly and helpful staff (all were great but Max deserves special mention). Excellent location.

Miinukset: No complaints.

Plussat: Location and staff

Plussat: The staff was friendly and very helpful.

Miinukset: It is as great!

Plussat: The people were amazing!

Miinukset: Nothing

Plussat: Great staff. Very helpful and accommodating. Personal service.

Miinukset: Nothing.

Plussat: The staff were very welcoming, helpful and friendly. The room was spacious and comfortable. I was so glad that I could easily adjust the room temperature as it was a surprisingly hot week! The location was wonderful: a 5-7 minute walk to the Tourism Center, 5 minutes to the Citadelle, 15 - 20 minutes to the Art Museum.

Miinukset: I would have enjoyed a more comfortable “bar/lounge” area before retiring - an area specifically designed for that purpose with soft music. I am sure that when finished, the outdoor patio will also add to the enjoyment of the property. This may be a very personal preference as there are certainly many nearby restaurants and bars.

Plussat: Comfortable room , very clean.

Plussat: Comfortable hotel in Quebec, on-site parking (add. fee) and breakfast (add. fee) available

Miinukset: While central, not in the historic part of town, on one of the major routes through Quebec

Plussat: The staff was great and they made great recommendations. The public spaces were welcoming. It is a lively hip neighborhood- no tourists and good food.

Miinukset: Staff leaves at 7 and make sure you clarify if u need parking

Plussat: Everything was excellent. The host was gracious

Plussat: Wonderful small boutique hotel well placed for the Plains of Abraham and also shops and restaurants in the Cartier area. On a main bus route into the old town and also shopping mall of St Foy.

Miinukset: Everything was just fine!

Plussat: Proprietors exceptionally gracious and helpful, especially when we had an emergency. Quebec room was perfect. Croissants are to die for.

Miinukset: Nothing.

Plussat: The location was very close to the old city and to the fort. Breakfast was very good. Staff was very friendly and helpful.

Plussat: We had a wonderful stay here. The owners/staff were incredibly friendly and helpful. The breakfast was perfect for us and the inn was very quiet. A great location and excellent restaurants nearby.

Miinukset: n/a

Plussat: Wonderful and caring hospitality by all staff at all times. A welcoming, safe and attractive space, right next to the Arts District of Quebec City. Easy to walk to old city as well as nearby excellent restaurants.

Plussat: Very bed and breakfast like in its ambiance. The neighborhood was nice and it for walkers it was a simple jaunt to the walled city! Given that the hotel is located on a main road in Quebec City it was quiet and just right for sleeping.

Miinukset: Bathrooms are a little small but super clean and updated.

Plussat: Everything was wonderful. Simon n John were great. The breakfast was awesome. The location was very central

Miinukset: Having to take luggage up the narrow stairs. However we were aware of this at the time of booking.

Plussat: Breakfasts were delicious. Simon and Joe were very welcoming and gave us excellent trip ideas and directions for Old town Quebec. The room was very clean and air conditioned and had everything we needed. Location was great.Lots of restaurants within walking distance.

Miinukset: Nothing.

Plussat: Breakfast was delicious and served promptly. Staff is lovely. Clientele also nice.

Miinukset: ?

Plussat: A great cosy B&B with really friendly and helpful staff. There are books and a computer to use if needed. Games and tea and coffee on offer. There is also a terrace on the roof that is lovely to sit on and see the city rooftops. Really nice. We had the family room for 4 and was great size. Clean and the bathroom looked brand new. Shower was hot and powerful if you wanted it. WiFi was perfect to use as well. No cuts or rel-logins like in some places. Location was perfect along a road that has loads to experience such as cafes, bars, old record stores, old book shops and more. 10 minute walk from the old city wall to enter old Quebec. Enjoyed it here as it was comfortable. Definitely would recommend.

Miinukset: Nothing.

Plussat: - Perfect location, just at the end of Rue St Jean Street which is one of the most important street in Quebec city. 30 minutes walk to old Quebec or about CAD 10 by Uber one way. If you plan to do Red hop on hop off tour, stop number 12 is just 4 minutes walk to the left of the hotel. - BEST FRESHLY COOKED BREAKFAST served complimentary every morning. 5 menus to choose from, we get to try 3 of them and were all SO GOOD! - Hotel rooms must have been newly renovated as it gives you new hotel feeling, bed was so comfortable, and aircon was really lifesaver as we visited during hot & humid season. - Lovely warm & friendly service by the staffs, we met Jo, Simon and Isabelle at the desk. Always eager to help making your stay as comfortable. Floor was thoroughly mopped and cleaned when we checked in (we had to wait for a while for it to dry but it was worth the wait, it is lovely to note how serious they are about cleanliness!). Jo was really a lovely owner who put his heart into his project. His handbook provided in the room gave us a glimpse on how the chateau was taken over & projected to be as it is now.

Miinukset: - Mobility impaired guests may need help for access as there are stairs to climb, however this is no issue for us at all. - Thin walls and creaky floor in rooms on level 3, again no issues for us as we were so flat out after exploring the city and aren’t light sleepers.

Plussat: Our room was modern and beautiful. The B&B was about a 30 minute walk to Old Quebec. You have 5 choices for breakfast. The owner and his employee Simon, were very nice and always helpful with directions or dinner suggestions. All in all a very nice place.

Miinukset: Nothing

Plussat: The location was perfect to hit so many points of interest in Quebec City. Easy to get in and loved that there was hot tea and biscuits available at any point. Staff extremely friendly and room was comfortable and clean.

Plussat: The entire place was charming and gave a real French experience. We enjoyed chatting with Simon. The breakfast was very good and made the morning start much easier! Very convenient to Old Quebec and surrounding attractions.

Plussat: The location was perfect. Walking distance from everything te

Miinukset: Television could have bee. With a comfortable chair to watch.

Plussat: The room was very comfortable, but the breakfast was fantastic and the views from the rooftop terrace amazing. Joe and his staff were very helpful in suggesting places to go and restaurants to dine in. Overall a great experience, and would like to return!

Plussat: Location was perfect

Miinukset: Breakfast was not included

Plussat: Helpful and friendly staff Clean and comfortable

Miinukset: Overpriced...

Plussat: Wonderful staff. Best shower ever! Great location. Will go back.

Plussat: This boutique hotel is located in a convenient location. The room exceeded expectations and the amenities at the hotel were great. The staff was extremely courteous and helpful. We had an amazing time!

Plussat: The location in the lower part of old Quebec City was perfect. We were able to park our car in one of the ample parking lots nearby. The room was spacious and the bathroom was quite large. The bed was comfortable, and we enjoyed the view of the river from our room.

Miinukset: The lobby was very busy.

Plussat: Convenient location - close to nice restaurants and near waterfront. Very modern and clean. Staff were very helpful and friendly. Would definitely stay there again!

Plussat: Excellent location. It is in the heart of the old town (lower part of the old town and this is where you want to be!), but on a quieter street where it's quaint and peaceful.

Miinukset: Nothing

Plussat: It’s dificult to say just one thing, the staff, the room, the amenities, the localtion, the decoration, everything was perfect.

Miinukset: I liked everything.

Plussat: Great location, modern style, large bathroom

Miinukset: The rooms are a little bit noisy

Plussat: The lobby and guest room were modern and beautiful. The staff was especially welcoming and warm. The lobby was decorated with contemporary comfortable sofas, open spaces with burning candles, wine bar, Nespresso coffee machines, wood and stone walls. The well-designed shower, bath and guest room were spacious and tastefully decorated. The room had a Nespresso machine, which I enjoyed. Additionally, our room had huge windows with a beautiful view. Adjoining the hotel was a restaurant with great food including breakfast (which was included with our room) and a full bar. This was a very enjoyable stay.

Miinukset: Our room-included breakfast was not available until 8:00. Due to the late time breakfast was served, we could not avail ourselves of the amenity that was included with our room. There were a number of electronic devices in our room, which was nice, but it made operating the TV much more complicated.

Plussat: Everyone at the hotel was wonderful. We could have hung out in lobby the entire time!! It was so nice!! Love the wine bar, seating, candles, robes, sheets, I can go on and on!!!

Miinukset: Can’t think of anything?!?

Plussat: Bikes! No car needed. Walking distance to everything including Ferry and train station The staff, especially Antoine the bellman and Maxime the concierge

Miinukset: That we only spent 3 nights.

Plussat: Very good location and very clean

Miinukset: checking in time is a bit late

Plussat: Great location in the old town, but just a block away from the really touristy loud area. Super clean, nice room, quiet. The staff was incredibly polite and helpful.

Miinukset: Bathroom little run down in some places (outside shower), but nothing major. Just wasn’t expecting it in a 4 star hotel.

Plussat: Staff very kind and very nice and very informative

Miinukset: Staff very kind and very nice and very informativeRoom was very small for two people. We tried to change it but the hotel unfortunately we are sold out so we may do.

Plussat: Charming, historic but clean and filled with modern amenities.

Miinukset: No

Plussat: I found the staff at the Auberge St. Pierre to be extremely friendly and helpful. They were able to provide us with information about tours that we might like as a family travelling with a twelve year old. The concierge, Francine, was especially friendly and helpful and was able to inform us of a virtual reality activity that was excellent and suggested that we go to Chute Montmercy. The hotel itself was in an exceptional location in Old Quebec City. It was close to many of the sites. So close that we could walk to many of them. I liked that the hotel took on the responsibility of parking our truck and also stored our bikes for us. The staff was very professional and the facilities extremely clean. Would highly recommend this hotel to anyone wanting to visit this beautiful city.

Plussat: 2 good restaurants for breakfast. Excellent dinner at the Italian restaurant Matto. Large room with large bathroom and very comfy bed. Foyer has a wine dispenser allowing you to have 3 alternative sizes of around 10 good wines, from a taster to a large glass, using a card which sends the charge to the room bill. Great location in Basse Ville.

Plussat: Very central location and very friendly & supportive staff

Miinukset: The size of the bed is for 2 persons far too small, even for my two children 16 and 18 years old, No fresh air in the rooms, windows are locked, aircondition device does just circulate the air, hence, humidity in the bathroom is quite high, it was impossible to dry the towels, thus, fresh towels have been required every day, which is not environmental friendly, price at check out was higher vs booking.com confirmation, however has been eventually corrected

Plussat: Loved the location, service, staff. Room's space is wisely used. Definitely recommend it! P.S. I personally haven't tried their breakfast. Nice to have a valet parking as well.

Miinukset: Nothing, everything was great! Thanks!

Plussat: Great staff - very friendly and helpful! Beautiful room!

Miinukset: Breakfast selection was not very good so we ate off the property.

Plussat: Very clean, good location, very friendly staffs

Miinukset: The only thing I didn’t like was the smell of the fragrance in the lobby Everything else was perfect

Plussat: Excellent location, beautiful room and extremely comfortable bed.

Miinukset: There was nothing to not like :-)

Plussat: Huone oli todella tunnelmallinen samoin kuin muukin hotelli. Aaminen oli maukas ja melko runsas, erityisesti amerikkalainen vaihtoehto. Hotellin sijainti oli loistava sillä keskeiset nähtävyydet olivat kivenheiton päässä ja vanhan kaupungin pieniä ja mutkittelevia katuja oli mukava tutkia. Hotellilta lähteminen sujui näppärästi ja henkilökunta oli hyvin avuliasta.

Miinukset: Sänky oli hieman liian lyhyt ja tyynyt hieman turhan kovat mukavuuden kannalta.

Plussat: Staff,location, food, cleanliness all great

Miinukset: It did not have an elevator which was alright but I have a bad leg.. made a little tough but everything else was fine.

Plussat: Location and quaint architecture.

Miinukset: Nothing

Plussat: One of the best hotels we have ever stayed at compared to many throughout the world. Will be staying long term when I decide to write my book. Room, location and of course the staff were outstanding. wE REALLY WERE GUESTS AND ARE NOT BEING PAID FOR THIS REVIEW. Also, this is the first review we have ever done. COMPUTERS ####%^^#@@#$%!!!

Miinukset: HAVING TO CHECK OUT

Plussat: Central location, authentic decor, friendly staff! What not to love? We will be back for future visits. Thanks!

Miinukset: No elevator, no door for the separate shower

Plussat: The room Was beautiful, the staff was friendly and the breakfast buffet was exceptional. We received coupons for a free ice cream and discounts at the hotel restaurant. What a nice little bonus!

Plussat: Location immediately adjacent to Artist’s Walk and excellent restaurants within a two-block radius. Rustic room with very comfortable bed and all the services needed. Breakfast just OK - would go next door next time.

Miinukset: Breakfast. An instruction card for the telephone, especially to call Reception when one has a question.

Plussat: Excellent location in old Quebec City and yet a quiet room.

Plussat: Great location! Comfortable bed!

Miinukset: No croissants at buffet breakfast!

Plussat: The modern feel of the room

Miinukset: The room didn’t have a window, it was claustrophobic! Also, the office wasn’t able to change it as they were totally booked- as I understood! I think that room should be discounted and make the customers aware before that there is t any window, just a patio door towards a jacuzzi (didn’t use) with a lot of industrial pipes..

Plussat: Room, location

Miinukset: Reception area and corridors and stairs

Plussat: Restaurant was fabulous, room was terrific - one of the best renovations of a very old building I’ve every seen - though it was a walk up to the third floor, but we knew that going in, and the location is unmatched for Quebec old city. The stay however was almost ruined when the electronic entry system door lock on our room (all others were working) malfunctioned, and we were locked out for almost five hours from about 4:00 P.M. till almost 9:00. Maintenance was trying to fix the problem and finally did, but only after a forceful threat by us to speak to to ownership/management. Staff at the property seemed not to have any authority and was unprofessional In that they were reluctant to keep us informed as we waited more patiently than we should have in the sidewalk cafe. A seemly more experienced manager came on late in the game and was more apologetic and straight forward, but, when the problem was finally fixed management comped us three drinks while we waited all afternoon and two more drinks at dinner along with two buffet breakfasts the next morning. As a long time commercial real estate person, I understand that odd maintenance issues occur, but the mechanical problem was handled poorly, and PR effort was also less than satisfactory.

Plussat: Good

Miinukset: Beds are not good

Plussat: Great location in old Quebec City on s quiet street. Lovely B&B style and the staff was sweet, welcoming and helpful.

Miinukset: The breakfast is continental style and could have had a bit more to offer.

Plussat: We loved our room and the staff. The Courtyard was beautiful and we slept very well!

Plussat: Location

Miinukset: Liked everything

Plussat: Location, and antique decoration.

Plussat: This is an old hotel but it was very comfortable and quiet. Staff was lovely. Great location in old Quebec

Miinukset: Bathrooms are a bit small.

Plussat: The staff was friendly and helpful. Breakfast was 'European style" (small portions, carb heavy) but it was presented beautifully and was tasty. The Air conditioner was efficient and quiet.

Miinukset: Larger glasses at breakfast for juice/ water would have been nice. It was a pretty historic boutique hotel within walking distance of everything. We would not stay there again just to try another.

Plussat: Very unique interior design. Elaine is the nicest hostess you will ever meet. She is incredibly helpful and wants you to have a good impression of the people and city.

Miinukset: Really small, oddly placed television. Some times it’s nice to come back and put on a movie before bed.

Plussat: Location was perfect in every way! Right in the middle of everything yet on a quiet street! Staff communication, kindness and helpfulness was wonderful and perfect. Detailed directions for parking car were fantastic! Staff attentiveness at breakfast was great! Houses were beautiful with quality workmanship and decor obvious. Loved hearing the clip clip of horse drawn carriages going right past the house from our room!

Miinukset: Double bed was so very hard that it was difficult to sleep...could easily be improved with foam topper for small cost. Very hard to sleep due to discomfort and hardness. Shoulders, backs and hips go so sore and rotating didn’t work after awhile since everything got sore. Breakfast seemed to be entirely from local Costco and could have been improved.

Plussat: This is a great little place, especially for the location. Very quick walk to the the heart of all of the beautiful sights of the old city. Highly recommended if you want to be close things. We enjoyed the rear yard with fountain and sitting area for breakfast each morning, which was fruits, croissants, and some other baked items. Staff was friendly and accommodating.

Miinukset: The refrigerator in our room was difficult to adjust, as it seemed to nearly freeze some leftovers we put in there. Turning it down didn't seem to do much (whatever setting it was on when we arrived actually seemed like it was completely off, so when we turned it on to a reasonable setting it apparently got too cold). Overall a minor issue that did not detract from our stay, I'd still highly recommend this hotel.

Plussat: The staff was fantastic, nice and helpful. Very quiet and placid atmosphere. The decoration is baroque, but not oppressive. A nuce and cozzy place.

Miinukset: A note of warning about the city and all hotels, including this one; it is not adapted for a disabled person. Everything has stairs and those using a whellchair will have a hard time moving around.

Plussat: Location & class ambiance of the beautifully restored building.

Miinukset: Nothing.

Plussat: Location and style

Miinukset: Starbucks and old rooms

Plussat: The staff was exceptional. They could not have been more helpful and friendly.

Plussat: Everything

Miinukset: None

Plussat: We love staying there but don't enjoy paying to park the vehicle especially when you're paying alot for the hotel. But that won't deter us...we love it there

Miinukset: Check in wasn't easy due to confusion in reservation through booking.com. I made the reservations for 3 room and gave the last names of each. After a lot of searching they found it under another party name.

Plussat: Had a great king deluxe room on FIRST floor..no elevators! Room 193.

Miinukset: SO MANY tourists in main areas.

Plussat: Excellent location!

Miinukset: The historic royal sense that it gives!

Miinukset: I arrived around 7pm, checked in, entered room that was not clean, appeared to have another guest - unmade bed with comforter on floor, TV on, used towels, & trash in room. Then waited 30 minutes in the lobby for another room, which was not as nice.

Plussat: The hotel staff we met were awesome. Helpful polite and very attentive.

Plussat: Very good location, close to the restaurant and sight spot.

Miinukset: Hotel was under repairing, all the windows are coved can’t see outside and very very vnoisy .

Plussat: So historic. Beautifully presented throughout. Other attractions are all close by including information centre Tour of the property is seen worthwhile

Plussat: The staff is very friendly! The bar and the restaurants are all better than expected. Although the bathroom in our particular room was small, the room itself was sizable and comfortable, as was the bed.

Miinukset: The only downside is check-in. Due to the deserved popularity of the hotel as a place to stay and as a site to see, the valet gets backed up and the check-in lines can be long. The staff do a great job though to make it not as miserable as it could be.

Plussat: Service and Location are both excellent

Miinukset: Rooms are small

Plussat: The location of this inn is absolutely amazing. A great view of the St. Lawrence River, Old Quebec, and the chateau across the street. Staff was very friendly, and the bathroom was excellent.

Miinukset: The bathroom door was transparent. Walls are very thin.

Plussat: Excellent location, friendly and effective check in staff, charming building. Coffee available at the desk.

Miinukset: The big (and unexpected) problem here is noise. My room was on the first floor over the restaurant. I was told the restaurant shut at 10pm. That may be correct, but the music played until midnight and the bass speaker was right under my bed. Sleep was impossible. At midnight I asked for the music to be turned off and it was - for which I was most grateful to the staff. Why however was it playing at all after the restaurant was closed? I couldnt recommend this hotel, despite its charms and location, to anyone unless they were deaf, had good earplugs, or got a room away from the restaurant.

Plussat: Great location close to everything - attractions, river, restaurants, and shops! Although it is very busy, any noise that can be heard in your room (if facing the Frontenc) is all done by 11 pm, if not earlier. That said, I was surprised it was not noisier. Loved the window seat and being able to open the window, and have a drink in the room and rest your feet before heading back out. Comfy bed, great shower, and good air conditioning!

Miinukset: Pedestal sink (no vanity), a bit inconvenient for applying make up and placing toiletries.

Plussat: Excellent location. Only drawback - no lift for luggage.

Plussat: The location was excellent!

Plussat: It’s all about the location!! Especially with kids! Fantastic restaurant downstairs!!

Miinukset: Had 1 staff member who didn’t measure up to the excellent standard of the rest.

Plussat: Breakfast was good, not excellent.

Miinukset: The staff couldn't assist in connecting to the internet.

Plussat: Location was amazing, very clean and comfortable!

Plussat: Perfect location, kind staffs, especially cozy room condition!

Plussat: Historic building with nice room interiors and perfect location to explore the beautiful city of Quebec. Also, in the morning it is nice to be at the almost empty hotspots and just have perfect views of less crowded places.

Miinukset: Glasdoor to bathroom is so 90ties...

Plussat: Very comfortable beds and pillows. Super clean. Walking distance to everything in Vieux Quebec.

Miinukset: limited counter space in bathroom. towels had too much fabric softener so they wouldn't absorb water.

Plussat: The room was clean and the beds were very comfortable.

Miinukset: Nothing

Plussat: We stayed here for a few days over my partners 40th birthday. This hotel exceeded my expectations; the room we stayed in was clean and really well equipped for our needs (including a cot for our daughter). The location is just outside of Quebec City (a short drive) it is peaceful, with many pretty walks and some interesting museums. The restaurant food was fabulous! Thank you for a great stay!

Plussat: Wonderful location, nice staff, the pool, cleanliness, back door to the garden from rooms on the ground floor.

Miinukset: Breakfast could have been better: no juice or vegetables were available

Plussat: Luxury hotel at reasonable cost

Plussat: Ambiance, decor, food, people

Plussat: Fabulous hotel! Clean rooms and nice staffs. Excellent views around the place.

Plussat: Nice view of the trees. We slept well.

Miinukset: We booked the suite Wendat at $ 266 a night, we wanted a nice king size bed for 4 nights. It’s a rip-off. Very loud air-conditioning but it is working. Dated interior and bathroom, rooms need to be revamped Mattress is on top of chipboard. Every single lamp needs to be turned on/off individually Limited closet space is fine for overnight stay and not for 4 nights when you want to unpack your luggage. In our suite there was enough space for a larger closet or an extra cupboard. The doorclosers are too tight so the doors slam shut, day and night. Trash can and recycle bin are not emptied daily, worse there was still trash in the bins when we checked in. Torn duvet cover is replaced after asking frontdesk Did I mention the very LOUD air-con that needs te be replaced? As I said this hotel needs some TLC and to be revamped after 11 years. Book a regular room and stay no longer than 2 nights.

Plussat: Bed was great, linens, etc. A very large room. The staff is poorly lacking. Staff at reception was adequate. The resto breakfast wait staff was terrible. One waitress serving 30 people, the bill was presented wrong 3 times with a computer offline for 20 minutes. Could not get a refill in a cup of coffee. Very. Disappointed.

Miinukset: Staffing needs improvement.

Plussat: I loved all of the cultural pieces, the museum, the concierge who helped us find the perfect restaurant for us traveling with a 5-year-old on a holiday when most places were closed.

Miinukset: We woke up to construction workers outside our window at 7:30am.

Plussat: The rooms were uniquely decorated in a rustic style. We loved the pelt pillow and wall hanging “dream catcher”. The rooms were clean and the bedding crisp and inviting. The staff were welcoming and accommodating. We liked the connected museum and enjoyed taking part in tea, history and story telling in the neighboring Long House. My elderly parents joined us and were so impressed with the concept of combining a hotel stay with and educational experience: leaning about First Nations culture. We all loved sampling deliciously prepared First Nations inspired dishes at the lovely Traites restaurant. The Poole was also very nice. The fire places in the lobby and restaurant were very nice.

Miinukset: Nothing.

Plussat: everything

Miinukset: nothing

Plussat: Great location great stuff very clean

Plussat: This is a lovely hotel right in the old part of Quebec City. The room was very large and comfortable and the service was very good. The location was convenient. We parked our car in their garage and walked everywhere. The staff was very helpful and very friendly.

Miinukset: I can't think of anything. It really was a great visit.

Plussat: Location

Plussat: Location is great! Staff speaks English

Miinukset: No mini fridge in the room.

Plussat: Service impeccable, courtoi et chaleureux.L'hôtel est à distance de marche très raisonnable de toutes les attractions touristiques et la gare, ce qui rend les déplacements à pied très faciles.

Plussat: The staff were exceptional. Everyone was very friendly and eager to help in any way. The location is perfect. Everything is within easy walking distance to exceptional restaurants, museums, and events.

Plussat: Good hotel but in need for some renovation. Excellent location, several restaurants of good quality

Miinukset: Staff service mentality needs to significantly improve (I would describe it as 'not interested'/aloof). The gym and pool need urgent modernization. No Wifi in the gym (very annoying)

Plussat: Spacious room, updated interiors, comfortable beds, clean and well maintained rooms and spaces, friendly and helpful staff, convenient location, and for those traveling by car, on-site valet parking.

Miinukset: Breakfasts in the restaurant attached to the hotel, which was under separate management, was just fair. The was an adjoining coffee shop that served sandwiches and pastries that we preferred.

Plussat: Friendly staff, great location, clean, modern rooms, great restaurants on site.

Miinukset: "Standard room" was a bit pricey for a small room with a queen bed that felt more like a double bed.

Plussat: Location great; Hotel a bit pricey. Would stay again but select a less pricey room.

Miinukset: Expensive

Plussat: Location of Hotel Balcony sitting space was amazing! Best shower in any Hotel we’ve stayed!

Plussat: Very nice staff and a grest location.