Hilton Quebec

sky lounge

the lobby is too old ambience

The view was great, the gym was OK. It was close to everywhere.

The toilet kept flushing continuously. We reported it but the problem was not fixed. I learned to put my hand in the tank and hold down the valve to switch off the water. The hotel parking was a little deceitful. They charged $19 (plus tax) for self parking and gave us a map to find the garage. The map was useless so, as we were on vacation, we gave up and went to valet parking which was $30 per night (plus taxes). Then at the end of the stay the hotel charged us for self-parking and self-parking and this was rectified at check-out. I used the gym and the water fountain was not working. This hotel takes itself too seriously and does not meet the image which it tries to promote.

If you want a basic, dated room with great quality bedding in good location then fine. Bathroom old with curtain over bath but Shower powerful. Towels good and changed as you would expect daily. Room with spectacular view (had two double beds with view 7th floor) yet...

No sockets near bed to charge phones/iPads etc Furniture dated and needs refurbishing now as was bathroom. Stained chair. Housekeeping not great - little things like dust on the lamps and behind loo. Paper cups for coffee and sachet powdered milk. Out door Swimming pool area grim - wanted just to sit for half hour with my son but loud eighties radio music and sun loungers bolted to ground (re wind) so couldn’t move them to sit together. Concrete area very ugly. Needs some tlc Overall we slept well and as mentioned view was superb - location excellent. If you’re expecting something more than a good nights sleep then not for you.