Best Western Plus Plaza Hotel

View from the room on Skyline was good Bed quality was good

Breakfast was very poor . No fresh fruit ( only bananas) . No English muffins , only bagels and 1 type of bread 2 Breakfast location rooms ( 1 was claustrophobic , not a bright start of your morning ) Corridor carpets were not fresh ( it seemed not cleaned )

The room was clean and spacious with a comfortable bed and powerful shower. Staff were helpful and friendly and the room had a decent view. The hotel was located close to the Subway, two stops from Manhattan.

The area where the hotel is felt slightly unsafe. We had to request to change rooms because the lift opposite made a loud binging noise every time it was used, which woke us up during the night. The new room was quieter, but located next to a noisy generator. Breakfast was a poor experience - disappointing in terms of choice (usually the same hot food most days) and plastic plates, trays and cutlery, which is unacceptable in 2019. There was also very limited seating in the dining area.