Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
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10,0
Plussat: All steps during the process were easy and fast.
arvostelut:
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10,0
Plussat: The staff was just excellent in everything. I will definitely use this location again. Keep up the good work Mr. Boris and Ms. Lenny.
Miinukset: Keep doing an excellent job.
arvostelut:
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4,8
Plussat: The women that helped me were very nice.
Miinukset: I wasn’t told the daily insurance was optional. I was told to pick from basic or higher. This cost an extra $140.00 which is not professional in my opinion.
arvostelut:
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6,0
Charge for extra miles
Plussat: Unlimited miles but you can’t drive more than 150 miles.they charge extra.
arvostelut:
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10,0
Plussat: Great service
arvostelut:
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8,8
Local office was great, central customer service was terrible
Plussat: The staff at the Queens Village office was great and the value of the rental was excellent.
Miinukset: My car got a flat in Massachusetts and Enterprise did nothing to help. After a wait of five hours, roadside assistance told me they had arranged a replacement car- which they insisted upon, rather than simply patching the damaged tire. When I arrived at the local office, there was no car for me. I was subsequently told I would be charged for not returning the car on-time (which I could not do, as I was stranded in Massachusetts). The local office staff are helpful but the central office is terrible.
arvostelut:
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10,0
Excellent
Plussat: Friendly efficient sevice. Car worked well. Conveniently located from JFK but needed to take an UBER for $35 @ way. Good deal at this location
Miinukset: No free drop off or pick up
arvostelut:
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5,6
Plussat: Car was available when I picked it up, the attendants were friendly
Miinukset: Car was dirty and beat up. They offered to take it to the car wash but I was already running late
arvostelut:
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10,0
Great service! Professional knowledgeable staff!
Plussat: Excellent service by the manager there, Jason (I believe that was his name), as well as all the staff! True professional, and was incredibly nice. They were able to upgrade me to a nicer rental (a class or 2 up) than what I requested. I will most definitely be returning for my next rental needs. They mention and offer to you unnecessary extras but were also very knowledgeable about what was actually useful to get and what wasn't for my specific circumstances, and they did not lie about a single thing.
Miinukset: I have no complaints whatsoever. There was literally nothing that I could have requested more from a car rental.
arvostelut:
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10,0
Plussat: Very friendly
Miinukset: Nothing
arvostelut:
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9,6
Plussat: Excellent customer service, despite it being a very busy day they all did everything possible to assist and get me a car as quickly as possible. Will definetly come back.
arvostelut:
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9,6
Plussat: these guys are awesome: free pickup the evening before, free upgrade to a much more comfortable vehicle, very fast processing, very friendly
Miinukset: Tank was only a quarter full
arvostelut:
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10,0
Plussat: All steps during the process were easy and fast.
arvostelut:
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10,0
Plussat: The staff was just excellent in everything. I will definitely use this location again. Keep up the good work Mr. Boris and Ms. Lenny.
Miinukset: Keep doing an excellent job.
arvostelut:
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10,0
Plussat: Great service
arvostelut:
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8,8
Local office was great, central customer service was terrible
Plussat: The staff at the Queens Village office was great and the value of the rental was excellent.
Miinukset: My car got a flat in Massachusetts and Enterprise did nothing to help. After a wait of five hours, roadside assistance told me they had arranged a replacement car- which they insisted upon, rather than simply patching the damaged tire. When I arrived at the local office, there was no car for me. I was subsequently told I would be charged for not returning the car on-time (which I could not do, as I was stranded in Massachusetts). The local office staff are helpful but the central office is terrible.
arvostelut:
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10,0
Excellent
Plussat: Friendly efficient sevice. Car worked well. Conveniently located from JFK but needed to take an UBER for $35 @ way. Good deal at this location
Miinukset: No free drop off or pick up
arvostelut:
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10,0
Great service! Professional knowledgeable staff!
Plussat: Excellent service by the manager there, Jason (I believe that was his name), as well as all the staff! True professional, and was incredibly nice. They were able to upgrade me to a nicer rental (a class or 2 up) than what I requested. I will most definitely be returning for my next rental needs. They mention and offer to you unnecessary extras but were also very knowledgeable about what was actually useful to get and what wasn't for my specific circumstances, and they did not lie about a single thing.
Miinukset: I have no complaints whatsoever. There was literally nothing that I could have requested more from a car rental.
arvostelut:
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10,0
Plussat: Very friendly
Miinukset: Nothing
arvostelut:
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9,6
Plussat: Excellent customer service, despite it being a very busy day they all did everything possible to assist and get me a car as quickly as possible. Will definetly come back.
arvostelut:
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9,6
Plussat: these guys are awesome: free pickup the evening before, free upgrade to a much more comfortable vehicle, very fast processing, very friendly
Miinukset: Tank was only a quarter full
arvostelut:
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4,8
Plussat: The women that helped me were very nice.
Miinukset: I wasn’t told the daily insurance was optional. I was told to pick from basic or higher. This cost an extra $140.00 which is not professional in my opinion.
arvostelut:
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6,0
Charge for extra miles
Plussat: Unlimited miles but you can’t drive more than 150 miles.they charge extra.
arvostelut:
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5,6
Plussat: Car was available when I picked it up, the attendants were friendly
Miinukset: Car was dirty and beat up. They offered to take it to the car wash but I was already running late
arvostelut:
