Lexington Inn At Jfk Airport

Didn't like it

It is close to the subway and the bathroom was not bad

Very old and bad breakfast and wasn't so clean The staff was rude

Breakfast is good

Smell of room

There is nothing good to say about this hotel as they failed with our booking. We have used booking.com for many years to book hotel rooms in Europe and many times also in usa, but this was the first time we arrived to a hotel and they did not have our booking and no room for us.

Your booking for this hotel does not guarantee that you will have a room there. We arrived at 6 pm, they had overbooked their hotel explaning that they do not have our booking. When calling to booking.com it was clear that the hotel was just overbooked and they do not check their booking records. Even though new hotel was provided it caused extra expenses and stress to travel (in an unofficial taxi) through dark Queens area. Already the location of this Clarion hotel itself was scary enough. It is also noisy during nights: like sleeping on the highway (we stayed later one overnight here: did not have booking documents either although we had done that also).

Staff very arrogant: did not say hello when you arrived back to the hotel. They promised early breakfast because we had to leave before 6 am. However, when we went into dining room before 6, they unpolitely saying that breakfast starts at 6 o'clock. Only after reminding that the breakfast was promised for us there found something to give.

Very good location, can easily access the subway

the room is dark... seems we live in half-basement