Hotellit lähellä Queenstown Intl

Plussat: Loved our room! Could see the skyline lifts, it was clean and not too far to walk into town! Staff were all amazing and very welcoming and we felt well looked after. Breakfast was awesome and the hotel is lovely!

Miinukset: Being on a busy road there was a bit of chatter outside, but that’s being picky! Would still book here again!

Plussat: Breakfast was one of the highlights, great options, chef and staff. Front office staff was equally impressive, very personalized and helpful.

Miinukset: Liked everything.

Plussat: Breakfast was included and you could partake from a "continental" breakfast AND a hot breakfast prepared for you! The eggs benedict was great and my husband enjoyed the museli / yogurt. In addition, they have free wine and canapes at 6 pm or so, which is a lovely opportunity to meet other travelers or just engage a bit more with your otherwise bland hotel stay. Bathroom skylight made the bathroom and interior of the room very light and airy. Only negative is the price, about $264 usd I think, but for Queenstown it's not a bad price. Location was close to town. I would recommend if you're not on a budget. One of the best value hotels I've stayed in because of the size of the room, the included breakfast. We also filled our water bottles with the fruit-infused water from the lobby, and the pineapple water was a standout that refreshed us on our hikes. Hotel stored our luggage while we walked the Milford track and had it in our room when we came back.

Plussat: I love the cleanliness of the room.

Miinukset: The advert advertised as a “mountain view” room. When we arrived we were looking onto the park. It definitely wasn’t the “mountain view” we thought we were getting. If we knew we were looking into a public park we wouldn’t have paid the amount we did for one night.

Plussat: Fantastic boutique property next to the centre of Queenstown. Easy walking distance to everywhere. The property was an excellent standard and the staff were very friendly and welcoming. Car parking was easy and included. The breakfast was amazing. We would stay here again & recommend the property to others.

Plussat: Good location. Nice breakfast and happy hour drink. Free parking.

Plussat: The room was clean and spacious with a lovely view. Breakfast was delicious and well cooked. The grounds are beautiful. I would love to stay again.

Plussat: Loved the furnishings and staff

Miinukset: Need earbuds in the bathroom and a soap rack in the shower

Plussat: Everything

Miinukset: Nothing

Plussat: The staff is so friendly and the hotel are excellent! I really like their homemade lemon ginger honey tea, thanks for their lovely staff! So fantastic experience!

Miinukset: None

Plussat: Stunning views and staff that went the extra mile

Miinukset: Nothing

Plussat: Everything

Miinukset: Nothing

Plussat: Only good service that’s all

Miinukset: Room and bathroom fairly small despite we book it as described as king suite. Advertise with lake view . Pathetic lake view from afar . No tv . Hv to request for hotel to bring in one . No aircon . For the price we pay it is a rip off

Plussat: The team at Hulbert house were absolutely fantastic! Each picked up from where the other left off . Everything was seamless . Indulgent and totally memorable .Home ( luxury) away from home ! Attention to detail was exceptional in every way .Hope to make it back sometime soon !

Plussat: Everything

Miinukset: Nothing

Plussat: Perfect! highly recommendated!

Plussat: Little bungalow with personalized service

Plussat: Amazing breakfast and location!

Plussat: The staff is good. The lady who checked us in (assuming she was the owner as well) was very nice. We had booked this place for 3 nights. The very first night we were there and this is around 7:30 pm we went down looking for a fork since there was nothing in the room. We thought we would be able to find one in the kitchen but since we hears sounds coming from the kitchen we knocked on the kitchen door. The guy came charging out yelling “you realize this is not a hotel. We are tired of having customers treat this as a hotel.” Well, Sir, if you are so tired then don’t be in this business. He could have said this politely but he was super rude. This was the last leg of our Honeymoon(23 days in NZ) and he ruined it for us. Bnbs usually tell you about the rules but this place had nothing so he had no right to just assume we would know the rules and behave the way he did. Even though everyone else was super nice, we just couldn’t forget it. We didn’t go for breakfast any of those three days even though it was paid for. I feel bad leaving this review because the staff and the lady were super nice. I thought all Kiwis were super friendly until this place. Left a bad taste in our mouths right before we ended our honeymoon. I would advise you to not take a chance and go somewhere else.

Plussat: It’s an awesome stay! All the staff are very welcoming and make us feel relaxed! Love the location and the view as well.

Miinukset: Great hospitality.

Plussat: beautiful view and spotless facilities! super clean super comfy! best hotel ever with second to none view. Excellent customer service. Can't go wrong with the Rees, worth every cent.'

Miinukset: wish I can link my phone to TV so I can watch youtube

Plussat: Great location, although If you choose to stay here come with a taxi because the hotel is up a stiff hill and it is difficult to cary the luggage by hand. Great amenities, comfortable beds, delicious breakfast and friendly staff

Miinukset: Should be listed somewhere that you need to walk up a hill to get to the location. When you are doing this with the luggages is very difficult

Plussat: Everything

Miinukset: Nothing

Plussat: The cooked breakfast was fantastic and the staff was very friendly and helpful.

Miinukset: Room was a bit small

Plussat: Very helpful and friendly staff. Meeting other fellow travellers over a glass of wine was great. Short walk to the town but a steep climb back.

Miinukset: We had the family room which was quite small and not suitable to share with adult children because of the position of the bathroom which could only be accessed through main bedroom. Also very hot in summer no air conditioning.

Plussat: The lake view is gorgeous. It is a very comfortable apartment.

Plussat: Couldn’t fault the accommodation, facilities excellent, great views over lake. Right on bike track so pleasant 25min walk into town centre.

Plussat: Fabulous views

Miinukset: An en-suite for the top floor would have been nice as it was a trek down 2 flights of stairs for the bathroom

Plussat: Everything

Plussat: Excellent Views over the lake. The apartment was very well equipped. Everything we needed. Lovely stay.

Plussat: Very clean and everything you needed was there, also fabulous views of lakr

Miinukset: Nothing

Miinukset: The view was not as expected

Plussat: Love the intimate feel of a small boutique hotel. Staff were really friendly and accommodating. My husband has documents that needed to be printed for work and it was done quickly without fess. Drinks from the bar was excellent and breakfast was delicious. Even though we came down late for breakfast, meals were served to us with a smile.

Miinukset: Nothing. We love the place.

Plussat: Great location, friendly staff, complementary mini bar goods.

Plussat: Very well appointed rooms and very spacious. The staff were very helpful in fact exceptional

Miinukset: Nothing really

Plussat: Less choices of breakfast

Miinukset: Less carpark but good location. It was very convenient to walk to the city centre

Plussat: The villa was huge and very comfortable. Made the stay with 3 kids very relaxing.

Plussat: The view was incredible! The villa was also very spacious and we had an amazing feeling of grandeur. Kitchen was really well appointed, loved the gas fireplace and the formal dining room.

Miinukset: Nil

Plussat: Check-in day found we pay a price for the four rooms but only to open three rooms, one room is locked, call customer service, the staff without any apologies also let myself to find a corner cabinet, until I said I can't find, staff to come and beat another house unlocked. On the morning of the second day of the staff without any knock at the door and rang the bell directly according to the password to open the door, warned us not allowed to park outside of our garage door.

Miinukset: Need air conditioning for bedroom of downstairs

Plussat: Good view. Well equip.

Plussat: New, modern and spotlessly clean. Lovely view of the lake.

Miinukset: Maybe the traffic noise as it was on the main highway into town.

Plussat: Amazing lake views from bedroom window. Kitchen window can view the skyline gondolas also. Great outdoor balcony area. Fantastic location about a 10 - 15 min walk into town for the many food options and activities. The room was very clean. Bed was large and comfy. Great housekeeping service and free onsite parking. Overall this was our favourite stay during our holiday in New Zealand.

Plussat: Lovely views, perfect for a 2 night stop over in Queenstown

Plussat: Great location. Lake views. Clean. Excellent parking.

Miinukset: The double bed was literally the hardest bed we've ever slept on. We both got about 3hours sleep from tossing and turning. I actually got out to check if the mattresses were up the right way. In the morning I complained and the young guy said, oh was that room 7? I was like yeah??...oh yeah we didn't put a topper on that bed! I think inmates would have better beds...

Plussat: Nice size room with good seating and dining areas . Nice roomy shower and toilet facilities. Good views of the remarkables mountain range. Walking distance in to town centre 15-20 minutes.

Miinukset: Nothing to dislike. No complaints.

Plussat: Great location, quiet yet close to the centre. Comfortable bed, great facilities and views. Would stay again.

Plussat: - The beautiful view on the lake and the mountains. - The studio itself is large and comfortable and it has a small kitchen. - The location : 10 mins walk to get to Queenstown city-centre.

Plussat: The room was beautiful with a great view of the lake The bathroom had under floor heating which was amazing as was the jacuzzi bath. The staff were very friendly and helpful.

Plussat: We got the full apartment downstairs- great for a group. The location is perfect, a two minute walk from the bottom of the gondola and from the center of town/the lake. The staff was super helpful and accomodating. We left for a several day hike and they very kindly stored our bags and had them in our rooms when we came back. They even helped us with parking. Great place

Plussat: Location was good - near town centre; the living area / library.

Miinukset: Breakfast was very basic - just usual coffee & tea, juices, cereals, bread / toast & sunny-side eggs; no bacon, no baked beans, no mushrooms. Not value for money for the price we paid. No 24 hour service - need to call after office hours.

Plussat: What a lovely place to stay, we were made to feel very special. We would highly recommend to anyone visiting Queenstown.

Plussat: Beautifully designed hotel with comfortable bed. Location is fantasic, close to centre of town. Appreciated the little touches such as drink on arrival.

Miinukset: I wasn't sure how to access the staff as there wasn't a front desk. On arrival staff were very welcoming but didn't mention how we should check out.

Plussat: We liked the rooms and the feel of the hotel. We liked the warm welcome we received from staff throughout our stay. We liked the lounge area, where we could relax as a group. The WiFi speed and connection was very good. Saibal was an excellent host!

Miinukset: We would have liked firmer pillows. We would have liked a few more vegetarian options at breakfast time.

Miinukset: Very overpriced for what it is.

Plussat: Nice welcome. On site parking was good. Bedroom was stylish and clean. Sparkling on arrival and the shortbread biscuits in the room were a nice touch.

Miinukset: Breakfast was very second rate. Cheap bacon, way overcooked eggs, dirty dishes from previous diners left next to us during the whole meal, despite staff coming and going multiple times. No advice was provided regarding cooked breakfast option until we had loaded up with "continental breakfast". When she did mentioned cooked breakfast, she said we could have fried or scrambled eggs and bacon. No other options. When the next group arrived, she offered them eggs benedict! WTF?!? Coffee was so weak it was undrinkable. Staff were harried and the waitress acknowledged she was the only one on duty and was cooking for everyone as well as serving. This is not acceptable, given the supposed high rating of the accommodation and the high cost we paid. Other gripes: the bathroom looks like a hospital bathroom. No style at all. Sink is too low - I got a sore back using it. There is no shelf in the shower to put your soap.

Plussat: Character and location.

Miinukset: Expensive for what it was. Bed and breakfast, not a hotel. Noisy.

Plussat: Location is top, staff, manager, whirlpool, cozy and confortable

Plussat: Omistaja huippu mukava, jolta sai hyviä ohjeita ja vinkkejä Queenstowniin. Huone oli tosi siisti, samoin kylpyhuone. Aamupala oli todellakin hintansa arvoinen.

Plussat: Very nice hosts thanks heaps

Miinukset: Wi - fi a bit patchy but no biggie.

Plussat: It was close enough to the airport to walk and pick up our rental car the next morning (free pickup night before from Spa) The view is spectacular -- watching the clouds roll over the mountains. Quiet area and easy to drive. Loved the huge shower and thick towels! Great value in Queenstown.

Miinukset: Just be advised that the kitchen and seating area were shared with the other guests. It wasn't a problem for us.

Plussat: We had flatmates. Totally wonderful. Clean, great atmosphere.

Miinukset: Josef is awesome. Thanks for a great stay.

Plussat: View on the lake was ok Room is modern

Miinukset: 4 bedroom flat converted into a hotel. There is no proper reception. There is only a number to call in case of an issue (hard to reach when your dont have phone réception). Room was close to the kitchen. So, it was noisy (in particular when other guests are eating until 11pm). Owner should consider to set up rules... Internet did not work at all the first night (our phone were telling us that there were too many people on the wifi). On the second night, it was sometimes working but very very slowly. The owner did not mention the presence of the spa/jacuzzi. Hence we have not been able to check and use it.

Plussat: the place was clean and tidy. joseph was amazing would highly recommend

Plussat: Josef and his B&B were simply amazing - it is located just beside the airport, close to some supermarkets and a bus ride into town. There is a good sized kitchen and dining area that looks straight onto the mountains and water. Josef picked me up and dropped me back at the airport and nothing was too much for him. In all, a great experience for a first trip to the South Island.

Miinukset: I did not stay long enough - that was the only thing that I will change the next time!

Plussat: Small boutique-ish lodge with outstanding views and full kitchen facilities conveniently located just above Frankton Road near Battery Hill Bus stop. Rodman was friendly, professional and went above and beyond assisting us! Many thanks!

Miinukset: The furniture and carpet was dated, linen nice, kitchen and bathroom clean.

Plussat: Great view! Luxurious room & Large bathroom :)

Miinukset: Too far from downtown by walk.

Plussat: Panoramic views, spacious rooms.

Miinukset: Not as clean as it should be.

Plussat: The room was beautiful and a lot of thought into decorating. The design was luxurious and the bathroom was amazing. The welcome gift basket was a wonderful treat and it was a nice surprise to discover soft drinks, beer and wifi all complimentary. The staff were lovely and left you to enjoy the peaceful location. There is an option for a 4 course breakfast and this is a treat not to be missed.

Miinukset: The exterior of the property and gardens were run down and over grown. The over grown gardens meant the beautiful view from our room was entirely obstructed. The spa was out of order and the rooms cleanliness was poor on arrival (though better the next day when cleaned). The beds were quite hard and springs pushing through on pull out.

Plussat: View was lovely. A wonderful collection of books and board games as well as a billiard table.

Miinukset: It wasn't really clean. Furnishings were tired, and the sofa bed was old-fashioned and very uncomfortable. No decent sized pot and inadequate number of glasses, etc. Location is neither in Queenstown nor in Frankton, so if you want to go out for dinner, you will need a designated driver.

Plussat: Extremely helpful staff. Enormous room which was extremely comfortable. Our own little patio overlooking the lake. Absolutely loved it.

Miinukset: Couldn’t fault a thing.

Plussat: Beautiful view, lovely room other than tidyness, great location. Was well worth the stay. And would go there again.

Miinukset: Wasn't well cleaned, ran out of hot water when running bath, staff/owner was a little rude and didn't have nice manners.

Plussat: Beautiful location with stunning views of the lake. Very comfortable room.

Plussat: It was a chance to see how things had changed having been there 14 years earlier

Miinukset: This was fascinating. The previous highly successful business owners left about 3 years ago and the owners now trade on that success. No garden or exterior maintenance is being done and is startinng to look run down. Cleaning is average, rooms need professional cleaning in rather than a daily dust and bathroom clean. There is really no intention to provide breakfast (hence the price point) although some sort of outside caterers might be called in if people want that because staff on site would be unlikely to provide a high service. Literally saw NO STAFF at all but heard some clattering from the staff quarters. This place is being run down, charges top price based on the previous owners' reviews and will eventually get sold off in my view. Compared to 14 years ago, disappointing, overpriced but curiously fascinating to see it locked in a timewarp. Even previous owners' pics are still displayed. Bizarre

Plussat: Location waterfront straight on the queenstown trails. Great rooms, beds and pillows comfy. Bathroom massive. Amazing service and yummy breakfast. Great facilities.

Miinukset: Smallest downside is most of rooms don't face the remarkables but Queenstown is scenic. Otherwise there is nothing I don't like about this place.

Miinukset: So many things in the room were broken or dirty when I checked in, I had the front desk come look. They said maintenance would fix some of it, and that they would see if another room was available the next day. Neither happened.

Plussat: Nice and clean toilet

Miinukset: Transfers add up and airport two mile drive is $28 NZ

Plussat: The rooms are typically Hilton, nice and quiet with beautiful interiors. The staff were helpful and polite. The housecleaning did a great job every day as well.

Miinukset: The resort is a long way from town,So a hire car is Recommended.In saying that,it is closer to the ski fields and more relaxed.Theres a water taxi which helps if you wish to get to town.Taxis are over $50 one way to town. $5 coffee at breakfast is annoying.(the provided coffee is ordinary) Make sure you get a complimentary breakfast when booking.It is very expensive otherwise,especially for people who don't eat too much for breakfast.

Plussat: Nice close to facilities required

Miinukset: Far away from Queenstown. Bit outdated.

Plussat: Great location and staff. Restaurant was excellent. Bed very comfortable.

Miinukset: Room was a little tired. Broken window latches, carpet not tacked down, furniture chipped.

Plussat: Loved the accessible water taxi. So great.

Miinukset: Quite a small room.

Plussat: Good bed & room but overlooked construction site as well as lake but view was limited. Friendly & efficient staff.

Miinukset: Decor too dark Wi fi not free in rooms A bit far out of town

Plussat: Room and quite location.

Miinukset: Parking.

Plussat: overall the hotel was nice, its a Hilton. it was spacious and there are things on site like restaurants and a cafe for you. the staff was great, management- not so much.

Miinukset: location was far from the center of queenstown... a $40 cab ride. you had to reserve the hotel shuttle (which filled up during popular times) or take a $10 water taxi. kind of inconvenient. lastly, we had to leave early due to a family emergency and the management refused the credit us or help in any way.

Plussat: Location but ypu need a free shuttle or a $10 water taxi per person to get to town

Miinukset: The credit card fee.

Plussat: Very close to airport, in my case, very convenient

Miinukset: Cleanliness in the bathroom could have been better. Reception staff could have been friendlier

Plussat: Nice rooms, comfy bed, lovely food downstairs in the restaurant/cafe, nice and quiet, could see the planes come in but couldn't hear them! Awesome to have free parking downstairs. Washing machine and dryer were such a great feature - actually it was the only reason we booked here. We had just been camping for 4 days before heading to Millbrook so needed somewhere in between to wash our camping clothes!!!!

Miinukset: Room was soooo hot! We had air con on the lowest temp the whole time but didn't seem to help. Also, we put a couple loads of washing through, but the dryer extractor fan just extracted the hot damp air back into the bathroom, along with the lint and dust etc which went EVERYWHERE! All over the toilet, basin, shower, walls etc.

Plussat: Gym

Miinukset: Staff attitude, no windows in room, already old and dated

Plussat: Perfect place to stay, real handy to the Event Centre at Frankton, where our Grandson was playing Cricket, only a few minutes drive away.

Plussat: We really liked the staff, the communal areas with the games etc, and the location. The staff were extremely friendly and helpful and cannot be commended enough. The communal areas made it feel very welcoming and family friendly. The location was brilliant. The bus stop is only a 1 minute walk away at the bottom of the road of then its only about 5-10 minutes right into the centre of the city.

Miinukset: The shower was set up oddly with only 1 tap to control the temperature and it was then temperamental (we needed to ask for assistance as it went from very cold to extremely hot remarkably quickly). The lack of a television was something that we had not expected but the projector certainly helped out. The lighting was also something that we picture would be insufficient in winter months. We were lucky that the natural light was enough during our stay but in darker months it would certainly have felt far less inviting.

Plussat: There is a real eco vibe to this hotel which I really like. I didn’t eat there but the menu looked great and lots of people were eating there. There is a kitchen garden which grows a small amount of food for the hotel and they take care to buy local produce.

Miinukset: It was very hot in queenstown and there was no air conditioning. The curtains were made from ex army blankets so probably great for winter but didn’t allow any air in. It is around 3-4 k from the centre so without a car it takes effort to walk into queenstown. However there is a good bus service that runs every 15 mins.

Plussat: Everything was as expected. Weird that there is no TV, but I think that adds to the place.

Miinukset: All was fine

Plussat: Room was clean

Miinukset: No tv available, this isn’t mentioned anywhere when booking. No aircon in 30 degree temperature. Rooms really need updated and ventilation in the kitchen!!

Plussat: Nice place

Miinukset: First night was not given milk for coffee room was booked for 3 but only two instant coffees No allocated parking

Plussat: I loved the design of the rooms.

Plussat: clean like the old style radio close to city easy for transprt

Miinukset: no ranghood! therefore not good for smoky cooking. during our stay, probably unluckly had noisy upstairs tennancy waking us up very early in two mornings.

Plussat: Different experience with your environmental out take. Love the use of your vege garden to help with meals.

Miinukset: The bed wasn't the most comfortable and the noise of banging doors was a bit annoying.

Plussat: Really awesome hotel! They have the best staff, always taking care of us. The hotel has an amazing common area with fireplaces, a super comfy room with a big screen projector and lots of pillows to watch movies and a great restaurant. The breakfast was paid extra and not cheap. However, it was worth it. Delicious, fresh and they allow you to tell what from the buffet you want, so you don't have to pay full price (e.g. everything but the hot stuff, or just toast and gems). The hotel overall has a great vibe, good design and we felt very welcomed there.

Miinukset: Breakfast was excellent but wasn't cheap. However, as I said before, the food is delicious. I ended up enjoying to be a bit far from downtown. Queenstown get really crowded and I wouldn't want to be there all the time. However, if that's what you're looking for maybe this hotel is a few minutes driving from downtown (Uber was usually around NZD 15,00).

Plussat: I really liked the vibe of this place, with its interesting repurposed furnishings. Very comfortable. Away from the frenzy of downtown Queenstown. Nice grounds.

Miinukset: microwave would be useful.

Plussat: The staff we interacted with were exceptional and would certainly not have been out of place in a high end establishment! Their common sense and ability to serve and problem solve was noticed and appreciated a lot. Loved the opportunity to dine at the restaurant - we only had breakfasts in the restaurant - the presentation of the food and appearance of a light and airy room was lovely and inviting. The sheets were lovely and crisp to sleep on, the beds were comfortable and the choice of firm or soft pillows was an impressive option. Thank you for such a good choice of tea coffees etc in the room. Beautiful views

Miinukset: Close access to our room with our vehicle was not possible (low 600 wing) it was understandable but would have made hauling baggage easier. Some of the carpet tiles in the dining room needed replacing due to staining. Quite picky but dustiness in corners of e.g. Where boards on the wall meet was noticeable - otherwise spotless! The dirty or stained state of the 'sealer' at the back of the basin was reflected in the mirror and also noticeable around the 'plug hole'.

Plussat: Not a lot to like. Our room overlooked a car park and containers not the lake!

Miinukset: The room was adequate

Plussat: Aivan huippu aamiainen. Hyvät näköalat järvelle. Sijainti lähellä lentokenttää.

Plussat: 1. Breakfast was nice with one lady who was running around was great. She was there all three days (forgot her name) 2. Beds and pillows were comfortable

Miinukset: 1. Laundry room is equipped with old dryers.. that don't dry at all even after 3 cycles..both client & hotel are losers as we have a token but hotel has to pay electric charges. Additionally other guests were also kept waiting because of the poor working condition of the machines. 2. Staff at times was not cooperative at all 3. Hotel's lobby is on a height without a lift. We had luggage but no help was given, no trolly was provided, no help was extended to bring down our luggage from the second floor. 4. Except location, hotel is not a good deal as many other options available

Plussat: Very confortable

Miinukset: Twin bed, ventilation noise during the night

Plussat: Beds are comfortable, rooms spotless clean, gorgeous view from room.

Miinukset: Bit of a hill to climb if walking, shower screen is see through

Plussat: Location is great and staffs are very nice

Miinukset: Bathroom fan can not stop by switch in the first three days

Plussat: Either on the website or on Kayak.com it stated that the hotel shuttle to the airport would be $13 nzd per person. When we got there they told us that they don't offer this service. We only had exactly $26 nzd left. This was our last day so there was no need to have New Zealand currency. I shared this with the hotel staff and to our pleasant surprise, she ordered us a cab to the airport that was $23 NZD fixed price. We were happy we were able to spend the last of our New Zealand currency and not have to waste it on something at the airport. I appreciate the hotel staff being attentive and making sure we were comfortable by all means.

Miinukset: The bathroom is a bit cramped. I actually hit my tooth on the towel bar as I was trying to sit on the toilet. Luckily I didn't chip my tooth but it did hurt.

Plussat: The staff were friendly helpful our beds were comfy and our buffet breakfast was lovely. Would highly recommend to anyone visiting Queenstown.

Plussat: Location

Plussat: View

Miinukset: Food poisoning at one of their best restaurants and I needed to stay another night after spend 8 nights their and they put me in the worst room. After spend 2k there.

Plussat: Clean and comfortable facilities Free onsite parking is available though sometimes hard to get Friendly housekeeping staff

Miinukset: Reception staff were not as helpful or friendly as reception staff in the other Hilton property in the village Customers have to pay for quality internet We were charged for a cancellation when it was reception staff who cancelled our booking due to an administrative error on their behalf Shower in room was faulty

Plussat: Location

Miinukset: Reception staff were unhelpful, and too busy doing computer work to acknowledge our arrival for several minutes. We requested early check in on booking, and again in response to a hotel pre-arrival text, but reception said not possible, couldn't advise when a room would be ready, and promised to text, but didn't. The spring closures on the room doors have no dampers, so we were kept awake with doors banging shut. There are no usb charge points in the rooms. The checkout receptionist refused me confirmation of parking fees taken from my card, promised to email, but didn't.

Plussat: Location an boat ferry

Miinukset: Paid extra for a lake view but balcony not bug enough to sit on only enough room for air conditioner

Miinukset: The lication is not good, very far from Queenstown, about 20 min drive. There are better hotels in the rown with an amazing veiw of the lake. We booked for waterview but the view u getting is end of the lake which does not look that good and also there was another building infront of us. So we did not have lake view eventhough we paid for that. Also you have to pay for the parking on your arrival. We paid and booked out spot for the parking, then we left to spend some time in the town, when we came back the parking was full ! So hotel asked us to leave our key with Hilton guyz to park our car. That means we had to walk from Hilton to double Tree by Hilton which is few min walk. We paid for the parking so we wont walk in the cold .....!!!

Plussat: Room and all facilities

Miinukset: N/a

Plussat: Clean, friendly staff and overall state of property

Miinukset: The lack of parking. Guests should not pay extra for parking on top of hotel fees. Also makes it inconvenient when need to carry bags up and down from parking to hotel etc, since the hotel is far away from centre of town. Why was the hotel not planned with enough parking for guests, who travel by car, which is already an expense for most.

Plussat: Quality and price

Miinukset: Location ok but not in queenstown, strange interior layout

Plussat: The hotel and view (on the lakeside) were beautiful. The room and bed were extremely comfortable and I loved how close it was to the airport!

Miinukset: Nothing.