Queenstown hotellit lähellä Lasseters Wharf Casino

Miinukset: The bed is too soft

Plussat: Clean modern and great location

Miinukset: The bed was hard through the middle.

Plussat: Lovely room and central to town and buses

Miinukset: The pillows were too hard but they gave us some different ones when we asked. We ordered a pizza from the restaurant and it was very average

Plussat: The staff were amazing, very friendly, helpful, and very obliging.

Miinukset: Lack of business/ office area to check emails etc. No concierge on arrival, but the reception staff came around and took our luggage to our room. Broken lamp but staff brought in extra lamps for reading light.

Plussat: Love love love the interior design. And the small attention to detail.

Miinukset: We didn’t feel very welcomed by the reception upon arrival. Rooms closer to the road was very noisy throughout the day/night. We paid extra to be moved to the lakeside view room with less noise. Definitely recommend double glazed windows just to make sure guests have a comfortable and peaceful stay.

Plussat: Staff were very helpful! They made our Anniversary stay extra special.. Location is great, just a small walk from the hotel to the city and other shops. We will be coming back!

Miinukset: Housekeeping didnt replace the bed sheets or vacuum after we had stayed for a couple nights..

Plussat: Funky decor, amazing views, incredibly happy and helpful staff - totally perfect stay! Small problem with hot water when we arrived - not a problem for the team though - they had us moved and happy within 30mns! Amazing and can’t recommend them enough.

Plussat: Amazingly comfortable room and staff were lovely and went above and beyond

Plussat: View, location and very friendly and helpful staff

Miinukset: Room was not cleaned very well

Plussat: Everything

Plussat: Great location, staff lovely and went the extra mile to make our honeymoon stay very special

Miinukset: Heater in room hard to work

Plussat: Close to town centre, great bed, a, bath, really friendly staff: I asked if there was an outside tap so I could rinse down my muddy walking gear and a hose was produced! Really appreciated the gesture.

Miinukset: $25 for breakfast is a lot. there didn’t seem to be a la carte prices. It was all or nothing! There was an extra charge for using the sauna. I thought that was cheeky.

Plussat: Thought this was a great hotel. Everything was very clean, beautifully decorated and very much enjoyed it. Staff were very accomodating too.

Plussat: Great Location, Very Warm & Cosy room. Nice View & comfortable bed

Plussat: The location was perfect, umbrellas were provided which was great as one day it rained. Staff were friendly.

Miinukset: Room was a little tired in decoration, as was the bathroom. the bed pillars were a little soft for us I would of been a nice touch to put a biscuit with the tea/coffee.

Plussat: Everything really

Miinukset: Single bed felt like a cheap mattress to sleep on.

Plussat: Location

Miinukset: No breakfast open even though it was advertised it was closed

Plussat: The location of the hotel is in close proximity to town and wharf. Parking was great.

Miinukset: The hotel was advertised as having a restaurant and bar which were reasons for booking with this hotel. Room was not serviced while we stayed.

Plussat: The reception we got on our arrival was wonderful couldn’t have been more helpful The young man offered to take our bags upstairs which was really appreciated I would recommend anyone to stay there so comfortable ample heating That certainly don’t hold back on heating The service impeccable

Miinukset: The stairs only because I had a sore leg

Plussat: Staff go that extra mile to provide service and comfort.

Plussat: Stunning view from the bedroom.

Plussat: The hotel was beautiful, the bathroom and kitchenette were great. We loved our room!

Miinukset: It was all pretty great!

Plussat: My sister and I loved the hotel. We shared a huge room with stylish furnishings, fantastic views of the lake and mountains from the hotel bar restuarant. Very attentive staff and short scenic walk to the restaurants and shops

Plussat: We were upgraded to a suite, free water, turndown service. They were amazing!! Free bottled water even when we left. Great food too. Our most favourite Accor experience

Miinukset: Slightly small window allow natural light but not an issue for us

Plussat: The staff were amazing - excellent hospitality.

Plussat: Comfy bed. Clean room. Most staff really helpful and friendly. Loved the decor...great earthy colours, awesome artworks and furnishings giving a really cosy feel. Shame restaurant didn't seem to have that same feel/atmosphere though.

Miinukset: Not all of the staff were friendly, but the conceirge I dealt with the most was. The 'garden' view was not a nice garden view at all. For the price really should of had a lake view. The coffee machine produced awful coffee, pretty sure it needs a service. Meal for dinner could of been larger...was a very expensive piece of lasagne...perhaps a full salad or veges to accompany it would of been nice.

Plussat: Hotelli oli viihtyisä, laatutaso oli korkealla ja henkilökunnan jäsenet olivat ystävällisiä ja palvelualttiita. 5/5 kokemus!

Plussat: Despite a chain ( Sofitel ) backing it , it feels boutique; a bit dark and dinky —- We had the 1 bed suite with lake view balcony and the view was breathtakingly spectacular, albeit for a steep cost

Miinukset: The reception staff looked a tad overwhelmed ( exhausted, non- smiley) but were professional Can’t put a finger but the oomph was missing ! The place is an uphill climb which is the major setback At the same eye watering tariff u could get an equivalent 5 star without the trek up the hill !

Plussat: The property is lovely

Plussat: We loved absolutely everything about St Moritz. The staff are brilliant and can’t do enough to help you. The rooms are clean and spacious, the beds and pillows are like sleeping on a cloud. The food and staff at the restaurant are fabulous and go above and beyond to cater for food Intolerances. Great location and a wonderful experience, we will be back!

Miinukset: I wish all of the rooms had views. I didn’t realise and booked a room without a view. The room was fabulous I just wish I had booked a room with a view so that was my fault.

Plussat: The beds were super comfortable and I loved how the bedroom was away from the living area

Miinukset: The only thing I thought was a little odd was that you could get to any floor of hotel without security key to tap

Plussat: I loved the location, it was only a short walk to the buses that take you up to snowboarding and all the bars and restaurants. The front desk customer service were excellent and accommodated a booking error on our part and resolved it immediately.

Miinukset: We felt that, despite having a "do not disturb" sign on our door that it was very intrusive having someone enter our room to "check the bar fridge". We feel that no one should knock on our door when that sign is up, and also it would be better to have the person offer to refill our bar fridge rather than check to see what we had taken. To add insult to injury this happened twice during our stay and neither times was our bar fridge topped up. I also did not like that when we booked the hotel we were not advised that we would have to pay on a weekly basis. This is quite unusual as we travel alot and are very used to settling the bill at the end. This would not have been an issue had we been notified in advance. Additionally we were getting married and originally the hotel staff offered us an area for 'first look' photos however in the middle of the photo shoot we were asked to leave which I found to be bad manners.

Plussat: breakfast was very welcome and delicious. It is expensive to stay.

Plussat: The breakfast included all that we required and I particularly liked the variety of freshly cooked eggs that you could select. The view across the lake to the snow covered mountains was spectacular.

Miinukset: Nothing, a great stay

Plussat: Position and foyer

Miinukset: Ths rooms were old and needed refurbishment

Plussat: Fabulous location!

Miinukset: Loved everything about this place.

Plussat: Location was excellent Staff were exceptionally friendly Double glazed windows cut down the noise

Miinukset: Paying $20 per day for parking - seemed a little excessive The Gym was so crowded with equipment, it was hard to fit 2 people in there

Plussat: Awesome spot would highly recommend to others

Miinukset: Internet very slow and needs a bit of work. Very frustrating.

Plussat: Still great location and friendly helpful staff.

Miinukset: Was disappointed with breakfast. Was far better when we stayed 4 years ago.

Plussat: The staff were fantastic very helpful and friendly

Miinukset: Our original room had noisy guests in the next room, however, front desk staff were very helpful and I was able to change rooms.

Plussat: Very convenient location , nice view to the lake and mountains and check in and concierge staffs are very helpful and friendly.

Miinukset: To get to level 7 where we stayed there was no lift to get there so we had to take lift to level 6 and then take the stairs to level 7 which was very inconvenient. The buffet breakfast didn’t have enough variety of meals.

Plussat: Loved the location, and the room itself was beautiful. Staff were really nice and very accomodating. Breakfast was lovely everyday. 11am check out was really great and the gym was fantastic for a hotel gym. Loved it.

Miinukset: Nothing it was fantastic

Plussat: Great facility, great location, great price.

Miinukset: Only complaint: Room service food wasn't great and was pricey especially for what you received.

Plussat: Staff friendly and helpful Very clean, although a little outdated decor & facilities Great secure parking Super handy for walking into town

Miinukset: Breakfast was average, would have liked an a la carte option & coeliac friendly labelling on buffet.

Plussat: Customer service was very good and the hotel was in a fantastic location.

Miinukset: The cleanliness was ok and one of the light bulbs in our room was out. The buffet breakfast was really poor. Most of the food was luke warm and the coffee was so bad.

Miinukset: Didn’t have power switch next to the bed

Plussat: Nice big hotel that has service to make it feel personal. Excellent staff. Great location. Lovely big bed for a day after skiing too.

Plussat: Location was excellent

Miinukset: Tired inside & needs refurbishing. Broken bathroom fittings and really needs upgrade

Plussat: Front desk staff nice and helpful

Miinukset: Bar and restaurant staff a little unfriendly

Miinukset: Parking was an additional cost as well as WiFi.

Plussat: Close to town and beautiful scenery

Miinukset: Great location

Plussat: Location was great

Miinukset: They didn't tell me that parking in the garage would cost $10 per day, then they stung us with the total accumulated cost at the end of our stay - not cool

Plussat: Great breakfast and very close to town, they also run a shuttle bus in to the centre of town. Also supply a huge TV which is great!

Miinukset: Beds were way to soft

Plussat: Doors that open to the fresh air! Very clean. Comfortable beds

Miinukset: Unclear how to get to reception from your room when you have entered through the car park A pile of half smoked cigarettes just outside the door to the garden and also at the garden entrance to the hotel even tho there, there was a place to put them. Disgusting!