Sheraton Raleigh Hotel

Big price, small value

Location is great for what we needed.

Upcharge for wi-fi, escalators didn't work. elevators were VERY SLOW and useless when we needed to get out. Had to let two go by because they were full and then then took fire steps - which only opens to outside and is wired to an alarm which thankfully (or not?) didn't go off . Was told card key would get us out of the parking garage without paying which didn't happen. Cost me $12 to get out.

Very noisy

Walls were paper thin. We heard arguments from the room across the hall and sirens from the police station across the street.

No proper guest enquiry service.

Time for a renovation