Sheraton Raleigh Hotel

Location was great. Lobby was attractive. Breakfast restaurant was nice. Staff was friendly and they allowed us to do a late check out

We had to change rooms because the first one had food crumbs on floor and smelled stuffy. Second, the concierge insisted our reservation did not come with breakfast. I re-checked the booking and had to show it to them that it did include the breakfast. Thought there was a pool, but there is not. Somewhere it shows a pool, though now I checked site again and there isn't one. Bathrooms were very small and tub could use an upgrade. Some of the vinyl flooring in our room was coming up.

Distance from convention center. Housekeepers very nice

Toilet would run when neighbors flushed theirs, air conditioner was running even when it said heat, doors were dirty, bathroom has dirty drops on the floor when we got there from shower curtain. We got a fridge and it sounded like a space ship when it cut on. I have to try to find your phone number as I was to get a $30 CREDIT as my parking key didn't work and I was CHARGED an additional $30 for parking very unhappy!!