DoubleTree by Hilton Dallas - Richardson

Mother & Daughter weekend get away

Bed was comfortable, shower head had good pressure, good location

One day elevator wasn’t working we were on 6th floor, told front desk they like the rest of society (so I’ve become use to it) was on cell phone, but they did respond when I said excuse me. Then first night the room was cleaned but they forgot to put towels back in room, but again called and cleaning person apologized, and jarring dirty food trays still in hallway when you come back that evening was kinda gross just felt they should have been picked up, probably won’t stay there again, but the beds were comfy

Doubletree by Hilton Dallas Review

The room was extremely clean, nice and spacious. The bed and couch were comfortable. The bathroom was very clean.

The walls are TOO THIN. Neither one of us slept because we could hear EVERY SINGLE WORD of conversation the people staying in the room next to us were saying. They were not shouting, only speaking, and we could hear them. They talked all night long and smoked cigarettes, which we could smell through the adjoining door located at the back of our room. We would have had a perfect stay, but this seriously negated any good experience we may have had. And the hotel charged me an extra $12 from what my original booking was priced at. They did not inform me of this and I had to find out by looking at my bank account and calling them. I received some lame excuse about them having issues with credit card fraud, so they overcharge your card for their safety. She told me after 3-5 business days, my money should come back into my account. Thanks for informing me of this, Hilton. She completed her statement to me with "this is an uncommon hotel practice". Dumbfounded, I ended up thanking her for taking my money and confusing me. Needless to say, I will NOT be returning to this hotel ever again.