Richardson hotellia

Plussat: Good facility, clean and comfortable room. Good breakfast.

Plussat: The hot breakfast was excellent with plenty of choices. The room was very modern. Really nice area for visiting or working separate from the bed. The bed was really comfortable.

Plussat: Good breakfast bar

Miinukset: The elevators. One was broken and the other did not work properly.

Plussat: We was there only for a few hours. And we enjoyed our stay.

Plussat: Very clean. Very comfortable!

Miinukset: Great stay!..Springhill Suites has never disappointed me! Will recommend to everyone!

Plussat: My room had a bad smell that was compounded by some type of air freshner scent. I got used to the smell after a while so I didn't ask to move, but when I got back for the second night it was still pretty gross.

Miinukset: Everything was fine but the room smell.

Plussat: Breakfast had a nice selection of warm and cold foods.

Miinukset: It was freezing in the hallways, but was not a huge issue.

Plussat: The fitness room was nice.

Miinukset: We arrived and instead of a greeting, we were immediately told the building had no cold water. The front desk person told us only hot water was running through both the hot and cold taps. Supposedly, a plumber had been called. This issue was separate from a “planned water shutoff” taking place the following day from 10am until 4pm. I explained I had not received notification of the complete water shutoff and asked for a discounted rate due to the lack of adequate water, however I did not receive one. Also, housekeeping knocked on our door at 8am to clean the room despite the fact that we were checking out later that morning.

Plussat: The beds were super comfortable

Miinukset: Breakfast could have been better.

Plussat: Bathroom was spacious. Many choices with the complimentary breakfast

Miinukset: Barn door for bathroom was not adjusted properly and had a gaping section in our room.

Plussat: We thought it was a very nice hotel. Very clean.

Plussat: An exceptionally pleasant experience all around.

Miinukset: It was all perfect!

Plussat: The room decor and bathroom wad beautiful. The Breakfast was very good. The staff was excellent. I was in town for Texas State Fair and stash recommended taking the

Miinukset: I Liked everything.

Plussat: Location in proximity to UT Dallas.

Miinukset: Nothing.

Plussat: Our stay was very comfortable and the staff were very helpful and friendly

Plussat: Best place

Miinukset: Nothing

Plussat: Clean but room needs update. Odd seeing a hotel room these days with no USB ports. I had to make a run to the store because I did not bring my charging block. I did not think I would need it since it has been years since I stayed in a room with no USB po

Miinukset: I was charged for parking and the front desk person did not even tell me he was charging. Funny how I can stay at the biggest hotel in downtown Dallas and hotel guests do not have to pay for parking but at a hotel that is not in a prime area charges.

Plussat: The staff was very friendly and accommodating.

Plussat: Bed and the desk cleark

Miinukset: I forgot my yehi cup and

Plussat: The location

Miinukset: Bathroom light stop working last day there

Plussat: I loved Staff. Fun, willing, capable. Keep him at the front desk if you want a good person to meet the people.

Miinukset: I'd like free breakfast, not the opportunity to pay for an omelette. If I have to pay, I'll go to Cindi's, a few miles down the road.

Miinukset: Apparently the lounge/bar closes at 10 pm on Saturday nights lol.

Plussat: This was our first time staying at this hotel and we very much enjoyed it. It was quality all the way around and we will stay there again in the future.

Plussat: This property by far was one of the nicest I have stayed in while visiting the city.

Miinukset: N/A

Plussat: Staff were great!

Plussat: Priority for me was bed, as I stay in lots of hotels cross us. I sleept great, bed was comfy, but I do bring my own pillows. Amazing staff. The food smelled great and people seemed happy, but didn’t get a chance to eat there. Food around the area was comparable in price unless you go to a fast food. Will stay again.

Miinukset: It’s slightly outdated on bathroom wallpapers, but it was cleaned and staff was amazing. Kudos

Plussat: Always love staying at this location! Friendly staff, comfy rooms, great Bistro!

Plussat: Comfortable bed

Miinukset: Water bottle in the room was not free and neither was th breakfast

Plussat: Nice staff very clean

Plussat: CleN beds where comfortable and staff was professional

Plussat: the courteous staff

Miinukset: Better towels Free coffee in lobby

Plussat: Clean. Balconies.

Miinukset: Right next to the loud ice maker

Miinukset: Bathroom was quite old, and therefore not as clean as I hoped (chalk in the bath).

Plussat: Great staff especially Marilyn at the Bistro

Miinukset: Some of the side doors stick and should be upgraded

Plussat: NIce Bed. clean room. Friendly staff.

Miinukset: I wish they served a free breakfast. There was no easy way to checkout from the TV.

Plussat: Looks nice and clean outside

Miinukset: The room we got was very dirty. There was a lot of stains. The pool was dirty as well. Need a lot of upgrades. Will probably not stay here again!

Plussat: Location, price, amenities

Miinukset: Smoke detector in room sealed with plastic wrap. Noisy door slamming. Tubs slowly drained and had dirt ring v

Plussat: Cleanliness, friendly staff

Miinukset: Walls a little too thin.

Plussat: Staffs were great and friendly

Miinukset: I enjoyed my stay.

Plussat: The staff is great, the rooms are clean and comfortable. Will definitely stay again.

Plussat: Very modern! Rooms were great! Front staff was amazing.

Miinukset: No!

Plussat: The morning hostess at breakfast was the nicest person I have ever encountered at any hotel. She was engaged with every guest having breakfast and knew what each wanted and or needed.

Miinukset: no

Plussat: Nice upscale hotel in the Richardson Plano area. Rooms are well apportioned and clean. All rooms have a good view since line of sight is clear in all directions.

Miinukset: There is no hottub in the pool area, just an outdoor pool adjacent to the gym Wich is it's own building apart from the hotel. Parking is tight especially since there's really only one entrance and not much parking close by the main doors.

Plussat: Everything!!

Miinukset: No....

Plussat: The bed was big and the view was nice! The breakfast buffet was comped for us since check in took a while with their systems down. The breakfast was wonderful and staff was very nice

Plussat: location

Miinukset: Heat was not working in our room. The maid was kind enough to contact the right people to fix the unit.

Plussat: Comfy bed

Miinukset: Cramped quarters

Plussat: Loved everything about this hotel

Miinukset: How could I possibly complain about getting a 4 star hotel for $---!!

Plussat: The key cards were not activating correctly we had to keep going down to the front desk

Miinukset: Key card issues and no free breakfast

Plussat: Lights that come on with motion sensors at the foot of the bed.

Miinukset: Hair in the sink on arrival. No coffee cups in the room for morning coffee. The room service employee told me it would be 20 min, and it was over an hour. The order was not right. The bed was hard. The closet is very small.

Plussat: Location is great and super friendly staff. They brogugjt up free snacks and coloring books to our kids! A great experience. We will be back.

Plussat: I liked the location and proximity to other places to eat. The rooms are very unique the hotel is beautiful. I especially liked he was very helpful and a great hotel attendant. However the pregnant lady on the night shift was rude.

Miinukset: We stayed for 3 days, I asked for the our room to be cleaned once we left at 9:30 am it was cleaned 1 once room 517. We were not booked for the 2nd floor like the attendant told me on the phone. No cooked breakfast. Hard to get parking. Small Pool.

Plussat: Nice, clean and modern with restaurants in easy walking distance and a nice place next door to walk your dog.

Plussat: Cool vibe, great lobby bar and overall great location.

Miinukset: Thin walls so you can hear every noise from other guest rooms on each side and above you.

Plussat: Friendly staff, location, and breakfast options.

Miinukset: Price/value. The decor is pretty basic, feels like I am staying in a college dorm room.

Plussat: The staff was very friendly and accommodating.

Miinukset: Not this trip.

Plussat: Close to everything you could need or want. Pet friendly for no extra cost. Pet park right behind hotel that is very large. Nice clean comfortable rooms. Bar on site. Modern and relaxing night entertainment outside in the court yard. Walking distance to several restaurants, nail salon, the tram, coffee/doughnut shop.

Plussat: Location

Plussat: Every thing was great

Plussat: The location is amazing...set in the square with all the restaurants and live music. So clean and inviting. Breakfast is overpriced. We did not eat there.

Miinukset: This is not really a HUGE deal, but I felt like the luggage carts were in an inconvenient position in regards to the parking area. You have to go up the stairs, get a cart, take cart around to elevators, go back down to Parking area. Reverse that to return the cart.

Plussat: Location

Miinukset: No

Plussat: NA

Miinukset: This was my worst experience ever at a hotel.1160 E State Street the ALoft Hotel. To start, myself and other guests waited 15-20 minutes for the shift manager to return to the desk before we could even check-in.The shift manager at the front desk was rude

Plussat: The staff were really good and attentive. The room was clean and location was perfect for me.

Miinukset: Strong smell of cleaning chemicals in room, hallway and lobby

Plussat: where I needed it to be

Miinukset: Noisy in the room, from the halls, 2 to 3 am.

Plussat: Nothing in particular.

Miinukset: Bathroom was filthy. Room had not been cleaned. Television did not work. Alarm clock would randomly go off in the middle of the night. Room seemed to have a cigarette and mildew smell. Worst experience ever.

Plussat: Location to the University of Texas at Dallas

Miinukset: This is the second time I've stayed there and have been pleased except that it is hard to sleep because I can't get the room cool enough. In fact, it seems downright stuffy. There is only one air vent to the room and it is aimed over the TV/desk.

Plussat: Location

Miinukset: No phone accessories to purchase for travelers

Plussat: Great location and staff

Miinukset: No

Plussat: The cleanliness of the room

Miinukset: I didn't get in a room until about 12 a.m because they say they had power outage and the rooms hadn't been cleaned in which i didn't understand and had to keep calling about a remote. Plus the bed was broken. People were everywhere waiting on rooms

Plussat: Location was great for us!

Miinukset: My pillows were too hard!

Plussat: Everything and every one wwere great.

Plussat: Staff were friendly and eelcoming

Miinukset: There is no insulation between the rooms and could hear everything from the hall and room beside us. Pillows and bed need to be replaced.

Plussat: convenient, nice fitness facilities.

Miinukset: ants in the room.

Miinukset: I'm down for happy hour and the gentleman told us he doesn't have a happy hour when the girl up front and said they did you really just wasn't that friendly

Plussat: If I can choose only one thing that I liked it would be the suite itself. Very clean. Complete with fridge, 2-burner cooktop, microwave, toaster, coffee maker, glassware and pans. There is a separate seating area and a walk-in closet. Very, very nice.

Miinukset: We were locked out our room New Year's Eve and staff did not know how to operate or fix the electronic key card system.

Plussat: Location

Miinukset: room smell

Plussat: Very comfortable and breakfast was delicious.

Miinukset: Liked it all

Plussat: Their breakfast is good, although they need to do a better job making sure that the utensils put out are very clean.

Miinukset: The surroundings doesn't look as secured.

Plussat: Wonderful

Miinukset: Nothing

Plussat: Affordable price

Miinukset: My room had a bad odor to it, there was a spider I found on the bed.

Plussat: Staff very polite and took care of us quickly with the tv issue. Everything else was good

Miinukset: Had to change rooms because tv didnt work

Plussat: Staff was awesome

Miinukset: Obviously old. Bathroom were not working properly shower was a challenge

Plussat: This hotel gave us a quick spot to crash and have quality bed, location, and breakfast to get us going for the next thing.

Plussat: The kitchen was being remodeled and caused inconvenience. They were unable to serve coffee.

Plussat: The room for the price.

Miinukset: Nothing really

Plussat: Excellent!!

Miinukset: Parking-! !!! Too challenging to walk from lobby to outside about. A block and a half before getting to garage and. log, struggle with luggage to hotel lobby.

Plussat: Staff was super friendly. Beds were amazingly comfortable. The inside of the hotel blew my mind. Would definitely come back

Plussat: Atmosphere of the hotel, spacious as well.

Plussat: Location, staff, property

Plussat: Location and staff were excellent

Miinukset: Need to address their problem with crickets. Over the 10 nights there we killed 3 crickets in the room and noticed several in the lobby. Hire an exterminator. NO free WiFi. Seriously its 2019; should be free.

Plussat: The back patio

Miinukset: Nothing

Plussat: The Hotel has a very nice modern decoration and has lots of amenity for the guess.

Miinukset: The hot tub in the pool area is very dirty

Plussat: Staff was great, the facility is newly renovated.

Miinukset: Self Parking is expensive if isn't comped, and you have to walk a bit with your luggage if you don't valet. Why do hotels charge for parking? Include it in the rate, and spread it like peanut butter across all travelers. This hotel isn't walking distance from much of anything, so you really need a car to get most places.

Miinukset: Bring ear plugs. Kids love the echo effect of the atrium.

Plussat: Great location. Bed and pillows were very comfortable. Friendly staff and great service.

Plussat: Very comfortable room and friendly staff.

Miinukset: Having to pay for parking... but I get it.

Plussat: comfortable bedding, superb breakfast with delicious omelet, friendly colleagues

Plussat: I really liked that the staff was very professional and kind upon my arrival. They offered a bottle of water. I also liked that check-in was less than 2 minutes and then I was on my way to my room. The breakfast was delicious.

Miinukset: They gave weird instructions to operating the AC unit. The room was very chilly and I had to call down to the front desk for assistance. The issue was resolved and I enjoyed the rest of my stay.

Plussat: The staff is really friendly as always when going to a Hilton Garden

Miinukset: The bed was a bit uncomfortable

Plussat: Very nice, room very spacious. Staff very nice!

Miinukset: I thought when I booked that breakfast was included. It was not, sort of expensive and not very good.

Plussat: Love love love love it!!!! Great front desk service. Good food. Love complimentary water and cookies as you walk in. Upscale neighbourhood and surrounding

Miinukset: The indoor pool could have been a little warmer. Hot tub was perfect!!! They never ran out of towels. Comfortable cushioned seating, felt like upscale resort

Plussat: Extremely clean, great staff, good price value, lots of amenities,

Miinukset: There is a chlorine smell from indoor pool that travels down the corridor and in the elevators. 4th floor rooms are loud from equipment on roof.

Miinukset: The hotel overcharged me for my breakfast on July 7th.

Plussat: Location , cleanliness, value

Plussat: I loved the location. I also loved the comfy bed. It was convenient and comfortable.

Miinukset: The room next door was smoking and the smoke came through the bathroom vent.

Plussat: What is there not to like about this hotel. From the minute you walk into this old till 2 thus 2nd that you leave everything about this hotel is excellent

Plussat: I like the room.

Miinukset: TV is bad and ac is kinda noisy.

Plussat: Location, breakfast

Plussat: Location and price

Miinukset: Bedbugs

Plussat: The staff was nice

Miinukset: The room smelled and well maintained. Bathtub looked old and the furniture was old and worn down.

Plussat: nothing

Miinukset: Rooms were horrible. Bad and overpowering smell of whatever spray was used to remove odor when cleaning rooms. A/C made a LOT of noise. Ants, plenty of ants. Chair covers were totally worn off. The hotel seems to have received all the top awards/ reviews.

Plussat: Breakfast, snacks for sale, privacy.

Miinukset: Pool area was boring, parking lot was not big enough for amount of guests.

Plussat: It looked clean and nice accommodations.

Miinukset: Main problems were the key cards did not work from the outside (by other customers also) and for the hotel room also. I had to go downstairs and get the key card turned on to get in the room. The lighting in the hallways and elevators was too dark.

Plussat: Price

Miinukset: Not safe or sanitary

Plussat: Good price, bed was ok

Miinukset: Breakfast was late, terrible, they were still preparing food at the time they are supposed to be read

Plussat: Cleanliness and front desk staff

Miinukset: Breakfast! It was well below average.

Plussat: Location

Miinukset: The rooms felt soggy the air conditioner didn’t work I stayed on 2 different occasions in different rooms both felt uncomfortable and the beds were way to hard.

Plussat: How modern and clean it was.

Plussat: Closer to Asian District

Miinukset: No

Plussat: great customer service at the front desk.

Plussat: Staff very friendly, remodel was attractive.

Miinukset: Hotel is older, non skid surface peeling off of bath tub. Room had highway noise either from window or air conditioner.

Plussat: The staff was friendly and professional. The bartender was accommodating for me to purchase a bottle of wine even when the bar was closed. The room was clean.

Miinukset: Freeway noise made it difficult to sleep. The bathroom door was very hard to open and close. It was disappointing to see the hotel pushing a religious agenda by providing a copy of the bible in the room.

Plussat: The staff are friendly.

Miinukset: The hotel isn't easy to get to. Its located right off the highway and if you press the entrance you have to make a major loop to get back. The WiFi In to hotel is shorty and disconnects a lot. The rooms have a strange smell, like a mildew smell.

Plussat: Everything was ok except what was stated above. The food was good, Ms. Magie was tops, could'nt ask for a better desk ladie. The House keeping needs to speak more english, not spainish.

Miinukset: The lighting was'nt very good. The staff especially Ms. Magie was excelent. We had to get moved to three rooms. I had a hard time getting my wife out of the bath tub, being there was no grab bar on the side of the tub. My wife has had both knees replaced and both shoulders replaced. She served 3 years in the Army and drove a big truck for the Army. So therefore she needs help getting out. The grab bars and something to help. Please put at least two grab bars on the side of a tub for people like my wife. There other people such as my wife that need that extra to get out of the tub. Thank you!!!

Plussat: The room was spacious and comfortable. Tons of pillows and quiet.The desk person was great.

Miinukset: Toilet was broke. AFTER using it and unable to flush. I had to take the back off and hold the float down to get it to fill. It was late and just went to bed. Evidently it had been reported earlier as maintenance tried to come in and it woke me up.

Plussat: The air conditioning was great. You can leave the fan running and just change the temperature. I need the white noise. The built in USB charging ports worked well. The bed was comfy, and the staff was very helpful and friendly.

Miinukset: The TV was a little small and the Wifi was unusable inside the room, it worked great in the lobby, but in the room it was just flat out unusably slow. The door to the bathroom would get stuck on the floor, as if the floor was uneven.

Plussat: The front desk Clerk

Miinukset: Yes the bathroom walls were dirty

Plussat: Right off interstate, not far from where we needed to be in the morning

Miinukset: Not within walking distance of any place to eat. The parking lines are cool but hard to see when in a vehicle

Plussat: Nice quiet, clean hotel. A great stay until our last few hours, prior to check out.

Miinukset: Let me start by saying Extended Stay is my hotel of choice when traveling, you can pretty much rely on a clean facility, clean rooms and friendly, competent staff.... Arriving back the hotel an hour prior to our early morning check out at 4a.m we realize our room keys were no longer working. We could not access the hotel let alone our room, no biggie. Let's just go to the front desk have them reactivate.... The front door of the hotel is locked! No one is present at the front desk! No one is answering the phone! THERE'S NO STAFF IN SIGHT! We're calling every number we can find, even other cities. We remembered his sister is also staying in the hotel, she was able to let us in, after spending over 40 minutes at the hotel's main entrance and on the line. Once inside, my boyfriend is literally at the front desk and knocking on any door that states employee/staff. NOONE TO BE FOUND! After spending more time working the key cards we were able to get in. Needless to say we missed our flight home and was forced to fly home stand by due to no fault of our own. What if there was a true emergency (other than making your flight home)?

Plussat: Quiet

Miinukset: Did not like room layout.

Plussat: Quiet, great staff, good sized room and comfortable bed.

Miinukset: A bit old. Pool was closed even though it was hot.

Plussat: Marissa, Marcia, and Tasha were bomb! Either of these should be the General Manager! They are full of southern hospitality! Promote them all!

Miinukset: The Breakfast should improve especially with the rates..should at least have fruit if you not serving nothing hot but oatmeal and coffee...

Plussat: There was nothing to like about the hotel. The room was disgusting and the staff would not even attempt to clean it. The breakfast was a joke with breakfast bars and coffee. We left and went somewhere else because of the poor conditions.

Miinukset: The room was disgusting and the staff was unfriendly. We did not stay the night because of the poor conditions.

Plussat: The staff was wonderful very nice and accommodating

Miinukset: No

Plussat: Quiet.....bed vs air mattress is always nice

Miinukset: Not enough eateries within walking distance

Plussat: Clean, cool ac. Kitchenette, full size refrigerator, stovetop, and microwave a plus. Close to UTDallas campus and plenty of dining options.

Miinukset: It was different, no elevator.

Plussat: The value was excellent and the room was very clean. It had a nice smell and bed was made very neat.

Miinukset: There was no cookware, dishes or silverware in the room. You had to ask the front desk.

Plussat: Spacious and comfortable

Miinukset: No elevator

Plussat: No comment

Miinukset: What I didn't like was the fact that I didn't know I had to pay for housekeeping to come in and clean you shouldn't have to pay for housekeeping to come in

Plussat: Clean, Comfy and Silent

Miinukset: Breakfast options can be improved. No drinking water provided

Plussat: The location was excellent. It was excellent accessibility to 75 Hwy.

Miinukset: The rooms appear fairly clean until I opened the windows and noticed left over food spilled on floor by refrigerator. The corners and night stands dusty.

Plussat: The service, the cleanliness, and the comfort.

Miinukset: ..

Miinukset: Cable tv was not clear and not great ! Next door was using drugs and other next door was having very loud sex orgy or sexual noise that my 3years old very uncomfortable of staying there !! Told front desk about that but did they did nothing !!!!

Plussat: Very clean, comfortable, and safe

Miinukset: The noise from the freeway

Plussat: Not a thing

Plussat: Location and breakfast

Miinukset: The television needs replacing.

Plussat: They have lil bottles of tide for only 2$ that was pretty awesome. And the girls running the front were nice. And very uncomfortable when I wanted to change rooms bc the first room I was given was a smoking room and it looked like someone went crazy destroying everything in that room. Like shelves were ripped from the wall, the dresser was broken n missing a drawer, the room smelt horrible, SO many burn holes, stains on the walls, and carpet. I was terrified to even walk in to the bathroom to see what damage was in there. Or to even sit on the bed. Oh and the mini couch is broken and SO stained up. Didnt want to even sit down.

Miinukset: Some old dude was clearly messed up on something, tried taking my clothes out of the dryer be4 the dryer was even done. Really is my only complaint. Oh n dont ask for a smoking room. They r absolutely despicable.

Plussat: Location.

Miinukset: The bathroom was not clean and the refrigerator had a dead worm on the handle.

Plussat: Safe location near places to eat. Comfortable king bed and clean floors

Plussat: The big bed.

Miinukset: The hanging rack was missing in my room, gum on the night stand, nasty hairdryer a.c. didn't go lower than ---. We had 3 rooms and the water pressure was horrible in one as well all rooms needed a deep cleaning.

Plussat: The bed was very comfortable.

Miinukset: The door was locked when we got there and the shower didn't work and I didn't know it until the next morning.

Plussat: Location

Miinukset: Disrespectful and unprofessional manager. Said system down, double charged for room, failure to offer receipt because system down. Very disappointed.

Miinukset: When entering our room it smelled like weed. Went to front desk to ask for another room they did not have one. Said they would come and spray the room with fresheners and never came. It was my wife three kids and myself. Couldn't relax bc of the smell and they wouldnt give us a refund so we could find a different hotel.

Plussat: There were prostitutes walking the property. When my husband stepped out of the car her stepped on a baggie used for drugs. The room was awful. I would have rather slept on a box under a bridge.

Miinukset: Tear it down to the ground and rebuild! The pictures online make this place look like decent. This is definitely a hotel to get the services paid.

Plussat: Room placement

Miinukset: The so called security guard . He provided NO SIGNIFICANT security. Only threats, intimidation, and harassment. Tried to inimidate me, by giving ME 5 MINUTES TO GET OF MY ROOM. He accused me of having a prostitute in my room! I told him to come immediately to my room. OF COURSE I WAS THE ONLY ONE PRESENT. HE SHOULD BE TERMINATED IMMEDIATELY! !!

Plussat: The hotel has good security.

Miinukset: The staff was lost. Told her it was for a reservation. She could not find. I had to give her conf. number. she was asking how do you want to pay? Had to tell he r three times it was already paid for. More training needed.

Plussat: The area is nice and spacious

Miinukset: the cleaning staff was rude and lazy and room had bed bugs

Plussat: the location of the place

Miinukset: The cleanliness of the place was not the best. We could not shower because the towels that were supposed to be clean and ready for use were dirty with stains and had hairs.

Plussat: Very nicer than I thought. Loved parking behind the gate, room was very very very clean and nice it left me speechless for where I was.

Plussat: Staff was very nice.

Miinukset: the room was dirty ,specially the pillows

Plussat: Cheap and clean

Miinukset: Different charges than what I had agreed to. Staff couldnt tell me why I was paying more than what I had booked for. Will not return.

Plussat: The tub was amazing.

Miinukset: Continental breakfast can't be taken to your room .

Plussat: The location being near UTD Price

Miinukset: The kitchen only had1bent butter knife, 2 spoons and 1 fork. No glasses No pots or pans

Plussat: The room was big and beautiful! I was surprised how nice my room was.

Miinukset: The pool was closed. So I didn't get a chance to swim.

Miinukset: Shower drain wouldn't go down. No matter we killed mosquitos still somehow got them in room. Hotel needs upgrading big time. Breakfast wasn't great either. For the price we paid I have stayed at better either same amount or less.

Miinukset: The smell in room was terrible, It was not thoroughly clean the logo of the hotel impressed me when i made reservation,. However this particular location does mot match with wyndhem experience i had in the past

Plussat: Nothing

Miinukset: The most dirty hotel I have ever seen in my life

Plussat: Size of the suites

Miinukset: Mold on the ceiling. Spoiled oder coming from garbage disposal. overwhelming smoke smell. Utensil drawers lined with debris. Stove surface & oven had stains. Cookware was dirty and no dish detergent was provided.Reused coffee condiment packages.

Plussat: It was nice

Miinukset: Parking

Plussat: The location

Miinukset: The first room they gave me the toilet was stopped up. Then the TV didnt work. Finally someone came to unclog the toilet. Then wait Ed for someone to check TV. After 3 hours we had to move to new room. Then around 11:30pm someone banged on the doo

Plussat: It was quiet.

Miinukset: Bed too soft. Shower valve didn't work properly. Inoperable heater in bathroom. No conditioned air upon arrival. Bathroom needed painting. Coffee maker not reassembled after cleaning. Nonworking lamp at desk. Inadequate desk plug-ins. Wifi too weak to use

Plussat: It was quiet staff was nice

Miinukset: N/a

Miinukset: The room was dirty, bathroom was not cleaned well. Dirty silverware in the drawer.. literally covered in food. Burned power outlets.. just scary. I hunk the pictures online were taken 20 years ago...

Plussat: The location.

Miinukset: The cigar smells getting into room.