Richardson hotellia

Plussat: Breakfast was awesome!

Plussat: Good facility, clean and comfortable room. Good breakfast.

Plussat: The property was awesome!!

Miinukset: The rooms were very nice; however, the WiFi was never available.

Plussat: The hot breakfast was excellent with plenty of choices. The room was very modern. Really nice area for visiting or working separate from the bed. The bed was really comfortable.

Plussat: Good breakfast bar

Miinukset: The elevators. One was broken and the other did not work properly.

Plussat: We was there only for a few hours. And we enjoyed our stay.

Plussat: Spacious rooms. Quiet place. Enough parking. Location is great. Breakfast is good. Laundry and gym available

Miinukset: Sofa bed is bad quality not good for adults. Curtains allow sunlight to enter the room early. Breakfast during weekdays ends early at 9.

Plussat: Clean good look room

Miinukset: Good

Plussat: Very clean. Very comfortable!

Miinukset: Great stay!..Springhill Suites has never disappointed me! Will recommend to everyone!

Plussat: My room had a bad smell that was compounded by some type of air freshner scent. I got used to the smell after a while so I didn't ask to move, but when I got back for the second night it was still pretty gross.

Miinukset: Everything was fine but the room smell.

Plussat: The property was nice and clean.

Miinukset: It was very loud in the morning, and you could here people walking around upstairs throughout the night.

Plussat: Very comfortable and clean!

Miinukset: Couldn't use my military discount when I got there.

Plussat: Great spacious room! Perfect layout! Complete with a fridge and microwave. Comfy bed and very friendly staff. Front desk staff at check in was very nice and friendly greeting us!

Miinukset: There were some black ants crawling along the bathroom counter by the mirror. Kind of gross since we kept our toothbrushes there. We arrived at breakfast a little late and the food was not hot. Eggs were very salty.

Miinukset: They took my reservation, but didn't have rooms available, yet they've charged my credit card and won't refund my money. The manager won't take my calls and their voicemail is full.

Plussat: The room was clean, the breakfast was lovely and the front desk ladies had excellent customer service. Will most definitely be back.

Miinukset: No complaints

Plussat: Breakfast waffles

Miinukset: Only one waffle machine. It took a long time.

Plussat: The staff was amazing from the time that Tawanna said Hello & Welcome to the Hampton Inn. I’m Tawanna. How can I assist you today? To the end when the morning staff said Good Morning. Breakfast is hot and ready.

Miinukset: That I forgot my swimsuit!

Plussat: Excellent energetic staff. Everyone we encountered was polite and always glad to help out.

Miinukset: The shower water pressure wasn’t the greatest in the world.

Plussat: Clean room, great location for my work

Miinukset: Wish there was a restaurant within walking distance

Miinukset: the eggs are horrible!!!

Plussat: I loved the lady that worked in the breakfast room. She was so friendly

Plussat: The size of the room, the location, friendly staff and the breakfast

Miinukset: N/A

Plussat: Loved the spaciousness of the room and the lighting in the room.

Miinukset: Had a mechanical failure fire alarm in the middle of the night. Sat in the car for an hour and nobody came around to tell us we had the all clear to return to our rooms. We had to go back into the building to ask...a BIG no-no when there is a fire evacuation. It could have been handled better in my opinion. And it would have been nice to receive some form of compensation for the inconvenience. But overall just glad there wasn't a fire and that the alarms all worked.

Plussat: The property had everything we needed, two bedroom two bath suite with a full kitchen including oven and dishwasher. I didn’t give it a full credit review because it felt very used/worn in— specially faded/worn fabrics, scratched/scuffed dishes and the couch cushions didn’t stay put due to frequent use (they were a shiny material). It was a nice stay though. The breakfast was amazing & the service was great. We would certainly stay again. Also I was happy they had Paul Mitchell products so I didn’t even use the to use my own toiletries!

Miinukset: - breakfast - space for the cost - service - proximity to rt 75 and food

Plussat: Incredibly nice staff and great breakfasts and dinner snacks. We loved not having to go on the highway to get to UT Dallas.

Miinukset: The facilities were a bit older. The sofa bed was pretty uncomfortable, but then, they usually are.

Plussat: The food was great and customer Service was excellent.

Plussat: It was clean and the breakfast was excellent!

Plussat: I like the breakfast, lots of choices and close to what I needed and easy to get around

Miinukset: Slight little attitude from one employee at the front desk.

Plussat: Staff was very friendly and helpful. Anthony was awesome!

Plussat: Breakfast was great. I was surprised by the friendliness and attentiveness of the breakfast staff. I liked that they had large weight dumbbells which made it possible for me to get in a great full body workout

Miinukset: Key card readers were a lil tricky at times. Everything else was great.

Plussat: It was very clean and elegant.

Miinukset: I checked in late about 2 hours because the room was not ready. But when I request a late checkout for 1.5 hour they gave me only 1 Hour.

Plussat: Clean, nice setup. Spacious. All needs were met and more.

Miinukset: Everything about the hotel was GREAT. The only thing is that HYATT HOUSE offers the same type of experience at about $50 cheaper. So no bad review, just stating there is a cheaper option for relatively the same experience.

Plussat: Best place

Miinukset: Nothing

Miinukset: the only thing I can say about my stay there was fact that I checked in late in the evening and didn't have enough time to enjoy the full capacity of the facilities

Plussat: Clean but room needs update. Odd seeing a hotel room these days with no USB ports. I had to make a run to the store because I did not bring my charging block. I did not think I would need it since it has been years since I stayed in a room with no USB po

Miinukset: I was charged for parking and the front desk person did not even tell me he was charging. Funny how I can stay at the biggest hotel in downtown Dallas and hotel guests do not have to pay for parking but at a hotel that is not in a prime area charges.

Plussat: I booked this last minute for my son who's college apartment was not ready. It came ready late and I helped him unload so I ended up staying there. It was close to UTD, reasonably priced and quite comfortable. The AC was cold and the bed was very clean and comfy.

Miinukset: It was as billed. Nothing to like or dislike. The parking was a bit weird in that you needed a parking pass. With us changing cars suddenly, the pass was in my son's car and not mine. They didn't tow or anything but it did wake me up at 4:00 when I realized the gaff.

Plussat: Location was perfect as it was 3 mins to work. Clean comfy room. Staff was excellent.

Miinukset: Was hoping for buffet style hot breakfast. But we had to take out boxes with cold food. Though the food was good, expected a little more options.

Plussat: This was our first time staying at this hotel and we very much enjoyed it. It was quality all the way around and we will stay there again in the future.

Plussat: Very nice and clean place. The staff was friendly too.

Miinukset: Apparently they charge for parking, got it taken off though.

Plussat: Was ok place. Exceptionally clean

Plussat: I checked in early like 3 hrs the stuff was curtious to let us in. It was great

Miinukset: Nothing.. break fast was great but can be improved on options

Plussat: I liked the rooms. The cleanliness and the comfort of this place. High ceilings and the entire room was clean and neat. The bed was extremely comfortable. I liked the place it was good and worth it every penny paid. The staff was nice at check-in. I really enjoyed the fire place in the back. I would definitely stay here is I get a deal in the price for a room.

Miinukset: I didn’t like that the breakfast was no complimentary. There is also a fee to park your car there and they just not long started doing that. The extras in this place are what they make their money out of. I guess it’s the price of the convenience.

Plussat: Comfy beds. Great dining area with delicious food especially for breakfast. Pool was lovely

Miinukset: That we only stayed 1 night

Plussat: Always love staying at this location! Friendly staff, comfy rooms, great Bistro!

Plussat: It was nice, clean and the location was good. There were plenty of food places near by.

Plussat: the courteous staff

Miinukset: Better towels Free coffee in lobby

Plussat: Location for my purpose.

Miinukset: Value for money. Didn't feel it was competitive to similar hotels.

Plussat: People

Miinukset: Clean

Plussat: The entire experience was excellent

Miinukset: The tub drained super slow

Plussat: Great staff especially Marilyn at the Bistro

Miinukset: Some of the side doors stick and should be upgraded

Plussat: Looks nice and clean outside

Miinukset: The room we got was very dirty. There was a lot of stains. The pool was dirty as well. Need a lot of upgrades. Will probably not stay here again!

Plussat: Location, price, amenities

Miinukset: Smoke detector in room sealed with plastic wrap. Noisy door slamming. Tubs slowly drained and had dirt ring v

Plussat: I love how helpful the front desk ladies were. They worked very quickly to satisfy any needs or concerns I had and with the best attitude. If that same energy was communicated to some of their other staff this would have been a perfect stay.

Miinukset: Unfortunately we did not have access to the pool while we were there. We can assume it was related to cleaning or maintenance of some sort but we never got a consistent answer. Also some of the staff seem to lurk around as if we were expected to do something wrong and that was a bit insulting being as how I spent a lot of money on two rooms and did not spend much time in the hotel at all.

Plussat: I stay frequently. It’s great.

Plussat: I really enjoyed my stay

Plussat: Really nice hotel. Very close to where we needed to go. They allowed us to extend our checkout time, which was helpful. Very nice.

Miinukset: We would have liked a better view from our room, instead of the rooftop, but it really wasn't important because we were there for rest and the accommodations were excellent.

Plussat: Beautiful view, quiet. chic. Great front desk staff. Restaurant staff could work on their friendliness towards guests.

Miinukset: Restaurant staff.

Plussat: It was sparkling clean and had mini fridge and safety box at room

Plussat: Room was nice and modern. View was phenomenal

Miinukset: Not really

Miinukset: The air did not cool room. We reported and it was not fixed. We will not book here again.

Plussat: The lobby is very pretty. The pool was nice, except when it was closed for maintenance. The fitness center is also pretty good.

Miinukset: Room was very small and cramped. The bathroom was especially small and lacked an adequate fan.

Plussat: It was very close to the Eisemann.

Miinukset: This hotel seemed...odd to me. It was very empty. The landscaping was in poor shape. The front desk clerk gave me the wrong room number. The toilet in my room had hair in it. I will not stay here again. It wasn't up to Hyatt's usual standards.

Plussat: Location

Miinukset: No

Plussat: Very nice and clean

Miinukset: Bed too hard for me

Plussat: The room was so nice it made me wanna change up my own house.. was a very nice Quiet room.

Miinukset: Everything was very nice. Different from a lot in the metroplex

Miinukset: The shower water pressure is not good. AC was not able to make temperature cool enough

Plussat: Great value, nicely appointed throughout, easy access to main thoroughfares.

Miinukset: Shower head not properly installed (no plumber's tape, and not threaded on far enough). Resulted in loss of water pressure on the spray, and water also splattered all over the floor if the curtain was open. Management said they will fix right away.

Plussat: Location is great and super friendly staff. They brogugjt up free snacks and coloring books to our kids! A great experience. We will be back.

Plussat: It was cheap

Miinukset: It’s dirty, felt like a youth hostel with business people. Dingy, elevator and halls smelled like a dorm room. Also I asked for a wake up call 4 days in a row. They forgot all 4 days.

Plussat: Very little

Miinukset: The rats the staff and the cleanliness

Plussat: Cool, fun décor!

Miinukset: The place was perfect. Staff was great.

Plussat: I enjoyed everything about the stay. Exceeded my expectations.

Miinukset: Nothing

Plussat: Everything

Miinukset: Nothing

Plussat: Friendly staff, location, and breakfast options.

Miinukset: Price/value. The decor is pretty basic, feels like I am staying in a college dorm room.

Plussat: Everything was very clean aside from the tiny bit of pet hair on the curtains. Staff was very pleasant, and it was very close to several good restaurants. It was an amazing location and we had a lot of fun people watching on our balcony. I am definitely going to be going there again.

Miinukset: There was pet hair on the curtains, so if you have pet allergies dont go to a pet friendly hotel. The pool was a bit small, but good for relaxing or laying out.

Plussat: everything was great!

Miinukset: nothing

Plussat: Great location. We walked to dinner. Hotel bar had good drinks.

Miinukset: Drinks were too expensive at hotel bar

Plussat: The place were so nice ,rooms are clean

Miinukset: no boufet for breakfast

Plussat: Was there for a friendship anniversary and they upgraded us to a suite for free. It was a super sweet gesture and greatly appreciated

Miinukset: Strong smell of cleaning chemicals in room, hallway and lobby

Plussat: Clean very clean

Miinukset: Everything was great

Plussat: Location and clean

Miinukset: All my stay, the neighbors rooms had kids and were so noisy night and morning, I couldn’t have enough sleep ..

Plussat: Location to the University of Texas at Dallas

Miinukset: This is the second time I've stayed there and have been pleased except that it is hard to sleep because I can't get the room cool enough. In fact, it seems downright stuffy. There is only one air vent to the room and it is aimed over the TV/desk.

Plussat: Your front staff is an asset to your arganization.

Plussat: Very friendly staff. Great advice on getting around without using cabs. Ie trams and buses etc

Plussat: Location

Miinukset: No phone accessories to purchase for travelers

Plussat: Location was great for us!

Miinukset: My pillows were too hard!

Plussat: Staff was very accommodating and I loved the cookies.

Miinukset: Didn't get the king room that I booked originally, but it was ok.

Plussat: Room was clean and large.

Miinukset: Bedding was rough. Could use fabric softener

Plussat: convenient, nice fitness facilities.

Miinukset: ants in the room.

Plussat: Very clean and professional for a great value.

Miinukset: The sink gave out a strong odor whenever it’s turned on

Miinukset: Almost everything! There were a lot of rats

Plussat: The breakfast was fine. Coffee was good. Bed and pillows were comfy. The room was clean, but needs updating. My major problem: I was there for three nights as I was attending a Regional Bridge Tournament at the Rennasaince Hotel and Conference Center.I left early each morning and returned about 11:00PM. The second night of my stay when I walked up to my room the door was unlocked and open! I was very frightened. I had my bridge partner come to my room and he checked the room to be sure that no one was in there. After he left, I called the front desk to let them that I was very uneasy and upset. I checked my bags and did not notice anything missing but I wanted to hear from the hotel manager. He said that he was the only staff in the hotel, but he would call his boss and if he answered the phone he would tell him. I could not get to sleep and was very stressed out. I overslept and had to hurry to get dressed and get some breakfast. When I got to the lobby area I asked if the manager had been notified and she said that she was just reading the report and wanted to know what she could do for me. I think that they should know what to do for me. Give me a voucher for a free hotel stay or something. I told her that I was on a hurry and she could let me know after she read the report as I had to go to the tournament. I didn’t hear from her. This whole event really ruined my stay.They need to have someone check on their housekeepers are doing and ask them to make sure the rooms are secured before they leave for the day.

Miinukset: See above!

Plussat: The room was absolutely perfect we only stayed there one night. If we ever go back we will stay there longer. Great location, breakfast was super good and the room was lovely.

Plussat: The location. The breakfast! The cost

Miinukset: The buildings are separated from home house

Plussat: Room very comfortable.

Miinukset: Bathroom door was in the way. Breakfast was good, but milk was warm.

Plussat: Staff was awesome

Miinukset: Obviously old. Bathroom were not working properly shower was a challenge

Plussat: Second visit in two weeks and the level of service, ambience is second to none

Miinukset: Nothing

Plussat: Clean, peaceful and spacious

Miinukset: nothing in my opinion

Plussat: The kitchen was being remodeled and caused inconvenience. They were unable to serve coffee.

Plussat: the staff was friendly and the breakfast was awesome. our room was clean and spacious. the hotel is located near the college where we needed to be.

Plussat: Good breakfast, good location

Miinukset: Need to improve the house keeping, two days in a row house keeping was not done properly or you can say half done

Plussat: location is good, property is well maintained, a little old, but compfortable

Miinukset: stairs and my room was not close, so carrying luggage was not a good thing

Plussat: The room for the price.

Miinukset: Nothing really

Plussat: The ambience, accommodations, and food was all excellent.

Miinukset: Commode stopped up. Waited an hour for maintenance and another for housekeeping to clean the overflow. Was nearly late for a funeral due to this. Returned to room at 3:00 pm and room had not been cleaned. Club room was not worth the extra charge.

Plussat: Clean room

Miinukset: The air conditioning took all night to get comfortably cool and I dont usually expect to pay for my wifi at a hotel.

Miinukset: I marked my room not by the door number, but by the plastic spoon which was on the carpet next to it. Was there for at least 24 hours. Not a big thing, but curious based upon the pristine look of the lobby, conference center.

Miinukset: There was no White Zinfendel in the bar.

Plussat: The Hotel has a very nice modern decoration and has lots of amenity for the guess.

Miinukset: The hot tub in the pool area is very dirty

Plussat: Great breakfast and very well cooked. Entire staff very courteous.

Plussat: Staff was great, the facility is newly renovated.

Miinukset: Self Parking is expensive if isn't comped, and you have to walk a bit with your luggage if you don't valet. Why do hotels charge for parking? Include it in the rate, and spread it like peanut butter across all travelers. This hotel isn't walking distance from much of anything, so you really need a car to get most places.

Miinukset: Bring ear plugs. Kids love the echo effect of the atrium.

Plussat: Great atmosphere, great staff, great food!

Plussat: Wonderful room. Very comfortable and nice.

Miinukset: Hard to work thermostat

Plussat: I really liked that the staff was very professional and kind upon my arrival. They offered a bottle of water. I also liked that check-in was less than 2 minutes and then I was on my way to my room. The breakfast was delicious.

Miinukset: They gave weird instructions to operating the AC unit. The room was very chilly and I had to call down to the front desk for assistance. The issue was resolved and I enjoyed the rest of my stay.

Plussat: Everything. I have zero complaints. It’s was a random family night out for my kids and I and am even more random 55 degree rainy cold day in MAy in Texas lol we loves our room and the indoor poor. And the breakfast the following day was great and every staff member was more than accommodating and kind. Loved our stay!

Plussat: No good I payed for it with my room and still got charged for it

Plussat: The staff is really friendly as always when going to a Hilton Garden

Miinukset: The bed was a bit uncomfortable

Plussat: Very nice, room very spacious. Staff very nice!

Miinukset: I thought when I booked that breakfast was included. It was not, sort of expensive and not very good.

Plussat: Love love love love it!!!! Great front desk service. Good food. Love complimentary water and cookies as you walk in. Upscale neighbourhood and surrounding

Miinukset: The indoor pool could have been a little warmer. Hot tub was perfect!!! They never ran out of towels. Comfortable cushioned seating, felt like upscale resort

Plussat: Nicely decorated and welcoming.

Miinukset: Walls of the room had no soundproofing. The neighboring room was full of loud people who were banging and talking at 3:30 am.

Plussat: Extremely clean, great staff, good price value, lots of amenities,

Miinukset: There is a chlorine smell from indoor pool that travels down the corridor and in the elevators. 4th floor rooms are loud from equipment on roof.

Miinukset: The hotel overcharged me for my breakfast on July 7th.

Plussat: I liked the cleanliness of the hotel and the friendly staff. We reserved the hotel because of the inside pool.

Miinukset: The inside pool was poorly maintained. The staff member was adding cold water through a house over the hot tub to the pool and the hot tub was barely like warm. Also the chlorination mixture was off because just sitting on the tub caused out eyes to burn. We had hoped for a nice relaxing weekend by the pool but that wasn't possible. We also had understood through booking.com that our breakfast was free. The first morning, the staff member said she confirmed it was free but the second morning we learned we had to pay. It seemed like the system is broken. I also expected a cookie upon arrival but i guess we weren't at the right Hilton type location. Also the beds were terribly hard.

Plussat: It was an awesome motel

Miinukset: Everything was amazing

Plussat: Location , cleanliness, value

Miinukset: Breakfast the bacon was over cooked Housekeeping made alot of.noise cleaning other rooms

Plussat: We always stay here when in Richardson area.

Miinukset: No dislikes

Plussat: The parking

Miinukset: All the rest. The hotel is not well maintained. It’s interior looks and smells bad. Decoration is old and deteriorated. Horrible place to stay.

Plussat: Staff was incredibly friendly and the printer was handy.

Miinukset: They claim it’s been renovated but lots of unfinished touches in my room - loose wall coverings, bathroom was kind of gross and also no designated closet in the room, just an armoire. Breakfast ends at 9, which ended up being bad for me.

Plussat: The bed and pillows.

Miinukset: Someone knocking on our door @9:30 am asking for dirty towels. Some of the furniture was very worn and the room held a lot of humidity.

Plussat: I like the room.

Miinukset: TV is bad and ac is kinda noisy.

Plussat: It looked clean and nice accommodations.

Miinukset: Main problems were the key cards did not work from the outside (by other customers also) and for the hotel room also. I had to go downstairs and get the key card turned on to get in the room. The lighting in the hallways and elevators was too dark.

Plussat: Price

Miinukset: Not safe or sanitary

Plussat: Close the UTD.

Miinukset: Area for complimentary breakfast is very crowded.

Plussat: Bedroom was dark, cool very comfortable

Miinukset: The leak in the ceiling in the lobby with a bucket and towels to greet you.

Plussat: Bed was comfortable Good location Staff friendly and helpful

Miinukset: I had to move rooms after the 1st night due to broken a/c Wasn’t impressed with breakfast.

Plussat: Bed was comfortable. Bathroom was supplied with all of our needs. Breakfast was good and helped timewise to get our day started. This was my second stay here because it is near the nursing home where my 91 year old Mother is. P. Morris

Plussat: Price

Miinukset: The front desk man was not friendly or helpful, no smile and couldn't tell me price of breakfast. There were no towels at the pool as advised in the room's sink and the pool was dirty. The room was humid and the shower was clogged. Only my kids bathed

Plussat: Friendly staff. Hotel employee is a joy!

Plussat: Staff

Miinukset: Noisey air conditioning

Plussat: Friendliness and professionalism of the staff

Plussat: Clean rooms. Great bed and pillows.

Miinukset: Everything was great!!

Plussat: Outdoor pool

Miinukset: The beds were terrible. My back hurt the next day. I don't know if I would classify it as a three star- overall it did not feel like.

Plussat: very good.

Miinukset: It is far from downtown

Plussat: Great location and friendly, helpful staff.

Miinukset: The WiFi connection was horrible! Also how about a free breakfast like everyone else?

Plussat: Staff was friendly. Room was well equipped with a desk and plenty of lamps/light. Very clean & quiet.

Miinukset: Beds were a bit firm for my liking, but much better than being too soft/worn out.

Plussat: Location

Miinukset: The a/c of the room was to noisy. We could not sleep because the noise. The front disk said the do not have extra room. Also, the swimming pool was dirty and the water not clear .

Plussat: The bed and the pillows were very comfortable.

Miinukset: Not really.

Plussat: Very clean staff very friendly

Miinukset: No

Plussat: Marissa, Marcia, and Tasha were bomb! Either of these should be the General Manager! They are full of southern hospitality! Promote them all!

Miinukset: The Breakfast should improve especially with the rates..should at least have fruit if you not serving nothing hot but oatmeal and coffee...

Plussat: There was nothing to like about the hotel. The room was disgusting and the staff would not even attempt to clean it. The breakfast was a joke with breakfast bars and coffee. We left and went somewhere else because of the poor conditions.

Miinukset: The room was disgusting and the staff was unfriendly. We did not stay the night because of the poor conditions.

Plussat: Nothing. Horrible experience

Miinukset: room was dirty. Smelled terrible. No hot water. Air-conditioner broken. No elevator for my handicapped mother.

Plussat: Clean, cool ac. Kitchenette, full size refrigerator, stovetop, and microwave a plus. Close to UTDallas campus and plenty of dining options.

Miinukset: It was different, no elevator.

Miinukset: Room smelled like smoke. Was supposed to really at 3 pm, wasn’t able to check-in until after 5. Hallway had bag of smelly garbage sitting beside the trash container.

Plussat: It was close to the Wildflower festival. The only good about this place.

Miinukset: We walked in the side door to our room there was what looked to be a dumpster full of trash put in the corner. It smelled so Terrible. We got to the room it was Filthy... There was what looked to be hair and trash between the bed and the headboard it was

Plussat: Clean & comfortable. Convenient to several restaurants. Friendly. Plenty of parking.

Miinukset: Everything was good. The breakfast is only ‘grab & go’ so very limited but they were very upfront about that & accurate with the description. Good value.

Plussat: Location of the hotel

Miinukset: Stayed at the hotel for 4 nights Room did not get cleaned because of an 8 day stay policy I was visited by bugs(looked like roaches) three of the nights Hotel did not have enough help Had to turn in towel at the desk to get more

Plussat: The room was close to my destination.

Miinukset: The hall ways stunk of old food. They need to vent them better with all the people cooking in their rooms. The grab and go breakfast only included muffins and granola no fruit.

Plussat: The front desk person was very nice and he got us clean towels each day since there was no maid service.

Miinukset: One of the search criteria was free breakfast. This supposedly had free breakfast. Breakfast consisted of coffee, granola bars and a few muffins. I felt that calling this breakfast was simply incorrect. We ended up going out for breakfast each morning. Boo!

Plussat: No comment

Miinukset: What I didn't like was the fact that I didn't know I had to pay for housekeeping to come in and clean you shouldn't have to pay for housekeeping to come in

Plussat: Clean, Comfy and Silent

Miinukset: Breakfast options can be improved. No drinking water provided

Plussat: The service, the cleanliness, and the comfort.

Miinukset: ..

Miinukset: Cable tv was not clear and not great ! Next door was using drugs and other next door was having very loud sex orgy or sexual noise that my 3years old very uncomfortable of staying there !! Told front desk about that but did they did nothing !!!!

Plussat: Very clean, comfortable, and safe

Miinukset: The noise from the freeway

Plussat: The beds were comfortable the staff was friendly

Miinukset: Continental breakfast could have been better

Plussat: Over all just really nice place to stay and clean

Miinukset: Them beating on The door

Plussat: The bed was comfortable

Miinukset: AC worked poorly, towels were cheap and worn, sink stained and cracked, shower barely worked, walls had chips missing paint, not enough towels or pillows.

Plussat: The Rate

Miinukset: Need new equipment and furniture for pool area. Spray for ants

Plussat: The room was nice and cool. No sunlight came through the window

Miinukset: The pool needs to be cleaned

Plussat: Safe location near places to eat. Comfortable king bed and clean floors

Plussat: I enjoyed the ease of checking in. The staff was very attentive and knew exactly who I was once I stated my name. Check-in was a breeze.

Miinukset: The parking lot had lots of people in cars and standing in the parking lot. Not sure what was going on, but it made me very nervous.

Miinukset: Pool closes at 10pm I love to night swim

Plussat: Location

Miinukset: Disrespectful and unprofessional manager. Said system down, double charged for room, failure to offer receipt because system down. Very disappointed.

Plussat: Room placement

Miinukset: The so called security guard . He provided NO SIGNIFICANT security. Only threats, intimidation, and harassment. Tried to inimidate me, by giving ME 5 MINUTES TO GET OF MY ROOM. He accused me of having a prostitute in my room! I told him to come immediately to my room. OF COURSE I WAS THE ONLY ONE PRESENT. HE SHOULD BE TERMINATED IMMEDIATELY! !!

Miinukset: There could have been a lot more cleanliness... Especially in the restroom where we had to kill two spiders. The door wasnt assembled correctly and made a lot of noise... There were also a lot of flies inside the hotel room.

Miinukset: The breakfast was skimpy and you couldn't grab a muffin and go, you had to eat it in that little lobby area We had requested a king size room and got 2 full size beds instead. The door to our room was a little warped so we heard people moving around outside. There was a $50 security deposit that we were not expecting based on the price online. The price ended up being $3-$5 more a night than what booking.com said.

Plussat: My daughter left her purse behind they put it back for her and nothing was missing.

Miinukset: Had 5 people on reservation, only had two towels. Requested more towels and got griped at for having 5 in a room, even though the amount of people was in my reservation. There were bugs in our room, bathroom was nasty

Plussat: Price was ok.

Miinukset: The place was a dump. The air conditioner leaked into the room and the steps were very loose on the stairwell. Room was just ok.

Plussat: The room, the bed, the staff

Miinukset: Too many knuckleheads hanging around...

Plussat: The hotel was clean

Miinukset: The hotel was cool I would stay again

Plussat: The desk lady was nice

Miinukset: The a/c hardly worked, there was a drop of blood in one of the wash rags that was supposed to be clean

Plussat: Cheap and clean

Miinukset: Different charges than what I had agreed to. Staff couldnt tell me why I was paying more than what I had booked for. Will not return.

Plussat: Nice bed.

Miinukset: Very noisy location. Breakfast was poor. bread and water.

Miinukset: Someone car alarm keep going off through out the night. So our last night was restless because we couldn’t sleep.

Plussat: Location

Miinukset: No clean towels we had to buy towels. No extra blankets.

Plussat: Beds were very comfortable.

Miinukset: All TVs are not smart for Wi-Fi devices to link up. Tubs and are old and rusty. Hotel needs some updating and remolding

Plussat: the whole place was dated and facility rather unkempt. Staff was offhanded and the room were smelling

Miinukset: everything!

Plussat: Loved it

Miinukset: Loved it all

Plussat: it was good

Miinukset: travelling was very difficult

Plussat: The service, the value for the money, the cleanliness. Breakfast was good. Staff very friendly and helpful.

Miinukset: needs updating, but sufficient.

Plussat: It was great

Plussat: Location was great for where we had to go.

Miinukset: No elevator since we were on second floor and had to take stairs. To top that off had second bedroom upstairs. Requested 2 bedroom suite but didn’t consider it a suite since no doors on main floor bedroom. It was all too open. Then we were supposed to have a non-smoking room but there was smoking odors in the room. Overall, hotel needs updating in rooms, kitchen outdated and lights didn’t work.

Plussat: Great location. Clean room, comfortable bed.

Miinukset: Breakfast was lacking adequate variety. Only hard boiled eggs, no sausage or bacon.

Plussat: It was nice

Miinukset: Parking

Plussat: great location. roomy facilities, very convenient parking. full complement of appliances.

Miinukset: The furniture was dated, old and not comfortable, missing chair at desk. AC did not work well, and occasionally had a funky odor to it. housekeeping had occasional lapses.

Plussat: It was quiet staff was nice

Miinukset: N/a

Miinukset: The room was dirty, bathroom was not cleaned well. Dirty silverware in the drawer.. literally covered in food. Burned power outlets.. just scary. I hunk the pictures online were taken 20 years ago...

Plussat: Location

Miinukset: Cleanliness

Plussat: The front desk staff was very nice and helped me cancel two of my three nights that I had reserved.

Miinukset: It was perhaps the dirtiest hotel room I had ever stayed in. We ended up just spending a few hours there. None of the plugs in the room worked either.

Plussat: The room was cool. And clean

Miinukset: The bed was in poor condition. Not comfortable.

Miinukset: We couldn’t get clean towels.

Miinukset: They was bed bug

Plussat: The beds The staff was great

Miinukset: No hot water

Miinukset: The size of the room kinda small but it was my choice.

Plussat: I only liked the receptionist, she was nice but the place could've been a little cleaner & they don't do late checkouts for no reason

Miinukset: The breakfast could've had more varieties, walls weren't so clean. They could get more housekeeping

Plussat: The room was clean. The beds are comfortable. The location is good close to city line in Richardson.

Miinukset: Just needs a tab of updating. Didn’t like the bathroom set up.

Plussat: The staff

Miinukset: The shower was broken loud noise at night

Plussat: Will never stay here again..worst hotel I've ever stayed at in my life

Miinukset: No elevator, rooms not the clean. Bed uncomfortable. Blanket had holes in it. Carpet was dirty in room and hallway. Staff was unattentive. Breakfast area was dirty.

Plussat: Location,price

Miinukset: Room 130. Blood spatter on the wall, ceiling. Shower door didn't close properly water everywhere. Rod in the shower corroded and dangerous. Huge wall with unfinished drywall.Floor was gummy and I walked around with shoes on. The bed was very uncomfortable